Jura C9 One Touch Automatic Coffee Center

I looked for a total of about 3-4 hours online at the various machines described on this web site. This is my first automatic high end machine, although I have used prior versions of Jura machines when staying with friends - prompting me to splurge on one for myself. No more mornings scrubbing out the stainless steel stove top espresso maker!

This is a great machine - there are two things about it that take some getting used to. One is that the dual espresso dispenser jets even when elevated to their top position do not accommodate slightly larger coffee mugs - not a big deal overall, but if you like to have 2 espressos in one cup and lots of milk in addition you have to transfer to another cup.

The other thing that takes some getting used to is, I think, a real design flaw. That is, the plastic lid that flips up to rest oriented vertically above the water basin is very flimsy. The water basin has to be lifted relatively carefully with two hands gently upward and outward to refill it - too much force at all and the thing will lift upward and out forcefully - and that may either break the lid or parts of the water basin itself. Again, not a big deal, but this thing is almost $1700!

Anyhow, I love the coffee and espresso etc. Once you get used to the necessary vigilance and assiduous cleaning needed for the rubber hose and milk frother connection that also is a real plus.

I appear to be the one who did not give 5 stars on quality - but again, for the extremely high price it is strange that a frequently used part it poorly designed. One other aside is that this is ostensibly a Swiss product - the exterior box features a large image of Swiss tennis star Roger Federer. Ah, but once you open up the interior machine you will note in large letters "Made in Portugal." Just sayin', Portugal isn't Switzerland.

One final comment which I didn't note anywhere on the video productions about this machine and in relatively few comments is the fact that this machine goes through a fair amount of beans. This is my first machine, so perhaps they are all like that, but it seems to use about 30 % more beans overall that the equivalent used by a stove top espresso maker using ground beans.

Shipping and customer service from Seattle Coffee Gear was great, with one exception. For a $1649 purchase they graciously gave me a $10 gift card that arrived with the machine - but when I went to use it 3.5 months after the machine arrived I noticed in small print on the back of it that it expired 3 m from the date they mailed it to me. I found this sort of lame, since the machine comes with 2 cleaning tablets and two filters, and those items are enough to carry a typical user beyond three months of use. I had to throw out the gift card when I reordered my cleaning tablets and supplies.

(Posted on 4/25/13)

I can't believe the quality and performance of this machine. My wife is the expert coffee drinker while I am the novice. The DVD made it so easy for me to set up and learn every function in about 10 minutes. Latte's are a snap. I drink more coffee now than ever before. The automation of the machine lets you [know] what it needs maintenance wise which makes me believe it will last for many years. Oh and the SCG test video's made it easier to choose what machine was appropriate for our needs.

(Posted on 3/20/13)

We were about to buy a Nespresso Citiz with AeroccinoPlus. Decided to buy the C9 to replace a 6-month-old Technivorm Moccamaster in perfect condition. We wanted one machine that would do it all. Now I have wonderful coffee, my wife has perfect latte and our 13 year old son makes beautiful macchiatos. This machine is better than my extensive research revealed. It is so simple to use. Now we have one beautiful coffee center on our counter that produces terrific coffees when we're in the mood. Minimal clean up. Factory settings are very good but very easy to override during the brewing process. One very pleased family. SCG crew is wonderful and so easy to work with. So glad my nephew introduced us to you.

Pros:
Great Taste, Beautiful, Quick Brewing, Easy To Clean, Easy To Use, Large Water Container

Cons:
None

(Posted on 12/29/10)

I bought this for my husband at the completion of our remodel. We love it. Our daughter owns a coffee shop and her machines use the same type technology. I'm a tea drinker so I chose this model because of the hot water feature. Everyone who has coffee at our house loves it!

Pros:
Easy To Use, Large Water Container, Great Taste, Easy To Clean, Quick Brewing

Cons:

(Posted on 11/28/10)

It has all the bells and whistles that you would need without too much fluff. I like the programming option, as I was able to set the one touch cappucino to actually allow enough milk for a latte - my high school daughter makes them in the morning. The ground coffee bypass option is great for that late afternoon or evening decaf.

The quality of the milk foam is quite good for a super automatic in this price range. No different from frothing in a stainless steel pitcher with my old machine. I was even able to froth egg nog that was thinned a bit with milk.

Pros:
Easy To Use, Easy To Clean, Great Taste, Quick Brewing

Cons:

(Posted on 3/23/10)