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Open Box Merchandise

Open Box Merchandise

Got your eye on that perfect machine, but it's just outside your budget? The Open Box section of our site features gently-used equipment available at a lower price.

What does Open Box mean? Here's the breakdown:

  • Most often, the equipment was out at a customer's house, used lightly and returned within the 30-day return period that applies to new equipment.
  • The return was driven by 'buyer's remorse' and not because the machine was defective; all Open Box gear is in perfect working order.
  • It will include the original box, manual and all non-consumable accessories, where applicable. Items such as water filters or hardness testing strips will likely not be included, unless they were unused by the original customer.
  • We thoroughly inspect, test and clean the equipment before re-packaging for resale.
  • The original manufacturer's warranty still applies.
  • Unless noted elsewhere, Open Box merchandise is limited to a 15-day return period.

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You guys are ABSOLUTELY THE BEST COMPANY I HAVE EVER USED! If I want a video review of a machine, you guys will do it. If I want you to stay on the phone with me for 1 hour and get my shots dialed in, you will do it. The customer service is FANTASTIC!!!!!! I love you guys!

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