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Saeco Incanto Deluxe Espresso Machine

SKU# ESU119A0180

Availability: Discontinued

Regular Price: $999.00

Our Price: $799.00

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This product has been discontinued by the manufacturer


Quick Overview

The Saeco Incanto Deluxe is one of the latest in a long line of popular fully automatic espresso and coffee centers. Featuring a durable steel case and a classic mix of Saeco's most reliable and time-tested components, the Incanto Deluxe fares well against all competition. Outfitted with a stainless steel boiler with Rapid Steam technology, you can prepare drinks in quick succession without downtime. Two programmable beverage buttons on the Incanto Deluxe store the specs of your favorite drink and allow you to re-create it whenever you're getting a craving. The bipass doser, a valuable and often overlooked feature, allows you to use your pre-ground decaf for the evenings or while entertaining.

Saeco Incanto Deluxe Espresso Machine

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The Saeco Incanto Deluxe is the latest in a long line of popular fully automatic espresso and coffee centers. Featuring a durable steel case and a classic mix of Saeco's most reliable and time-tested components, the Incanto Deluxe fares well against all competition. Outfitted with a stainless steel boiler with Rapid Steam technology, you can prepare drinks in quick succession without downtime. Two programmable beverage buttons on the Incanto Deluxe store the specs of your favorite drink and allow you to re-create it whenever you're getting a craving. The bipass doser, a valuable and often overlooked feature, allows you to use your pre-ground decaf for the evenings or while entertaining.

Features & Functionality of the Saeco Incanto Deluxe

  • Controls: The Saeco Incanto Deluxe features common sense controls. Choose the volume of coffee and its strength, and let the machine do the rest. Adjust the ground coffee from six to nine grams to change the strength of the coffee.
  • Saeco Brewing System (SBS): Turn the knob to adjust the intensity of your drink, from Americano to ristretto.
  • Programming: Press the brew button once for a single espresso or coffee. Pushing the brew button twice quickly will put a double shot of espresso or coffee in your cup.
  • Hot Water Dispenser and Rapid-Steam Technology Steam Wand: Turn the steam knob and have instant steam you want for cappuccinos or lattes. If you need instant hot water for making tea, hot cocoa, or Americanos, the hot water feature is available at the press of a button.
  • Bipass Doser: You can use pre-ground coffee (up to one tablespoon per shot), easily switching between caffeinated and decaffeinated coffees.
  • Conical Burr Grinder: The Incanto's conical burr grinders are made up of a cone shaped grinding wheel that turns slow enough to not burn the coffee beans, a problem with low cost grinders. This durable construction is consistent with top quality machines and little or no maintenance or service is needed.
  • 68 ounce Water Tank: The water reservoir can easily be refilled while it is still on the machine or by removing it and filling it at the kitchen tap.
  • Stainless-Steel Boiler: A durable 1200-watt stainless-steel boiler provides for continuous use or a lot of servings over a short time period.
  • Operational Lights and Indicators: The machine uses a system of lights and indicators to help you monitor the brewing process and signal when the machine needs to be re-supplied with water or coffee beans and when it needs to be cleaned.
Pros
  • Bipass Doser - Use this feature to bypass the grinder with your pre-ground coffee to brew decaf in the evenings or a special roast.
  • Programmable - Two programmable brew buttons conveniently store your strength and volume settings.
  • Saeco Brewing System (SBS) - This system is ideal to adjust the intensity of your drink, from Americanos to ristrettos.
Cons
  • Cup Clearance - The amount of room for your cup and available frothing clearance are lacking compared to most current models.
  • Steam Wand - There have been some reports of reliability issues with the steam wand at high temperatures
Ease of Care and Maintenance 5
Ease of Use 4
Overall Value for the Money 4
How Does it Compare?

The Saeco Incanto Deluxe can quickly prepare multiple drinks and features a bipass doser, making it a great value option for entertaining.

Model Number RI9724/47
Manufacturer Saeco
Width 11.5 inches
Depth 15.75 inches
Height 14.875 inches
Product Weight (lbs.) 26.0000
Watts 1250W
Volts 120V
Programmability Yes
Case Material Stainless Steel
Boiler Material Stainless Steel
Cup Clearance 3.5 inches
Reservoir Size 68 oz
Steam Wand Type Panarello Only
Cup Warmer Yes
Warm Up: Brew Time 1 minute and 58 seconds
Boiler Design ThermoBlock
Water Sources Reservoir/Internal Tank
Pre-Infusion/Aroma Yes
One-Touch No - Steam Wand Only
Bean Hopper Capacity 10.5 oz
Bypass Doser Yes
Material Stainless Steel

Submit a question directly to owners of this product and ask what they think about it!

 

Saeco Incanto Deluxe Espresso Machine
Already Asked: 15 Questions, 42 Answers
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Jimmy C asked: I'm debating between the Incanto Deluxe refurbished or the Talea Touch Plus refurbished. They run the same cost, but wanted to know opinion on which one may perform better or may be more reliable (i plan on adding the 2 year warranty with whichever one I get.) Opinions? Dec 6, 2013
Saeco Incanto Deluxe Espresso Machine
Saeco Incanto Deluxe Espresso Machine
Saeco Talea Touch Plus - Certified Refurbished
Saeco Talea Touch Plus - Certified Refurbished
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Kathy R: We were introduced to the Incanto when a new hire brought his "broken" machine to the office so we could have good coffee. He had purchased it two years earlier as a refurbished machine and the only problem was the steam wand was not working. He did not want to go to the hassle of getting it repaired. We ran the thing into the ground. Just for background you should understand that this machine was in a 15 person office with major coffee drinkers. It was used for thousands of cups. It lasted another 2 years. We purchased a new machine in 2012 when the old one finally froze up. It also has been used for thousands of cups. It was replaced a year ago by a professional machine but I took this one home. I used it daily and only have some minor issues with it that are fixed with maintenance. I find this very easy to maintain. You should do regular cleanings to it to keep it in top shape. There is a very detailed manual that will help with that. Sometimes there are problems if you have a clogged filter but that is easy to fix with a good scrub. I am quite pleased with this machine and hope to have it for many years to come. Dec 9, 2013
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Richard R B: Jimmy C....

I am willing to bet that you are about to make the right decision.

First, I have used (hard) a refurbished Talea Touch Plus for 18 months. Buying from Seattle Coffee Gear has made me look like the Einstein of coffee! Great folks. The Plus has been an outstanding purchase. No issues....but from experience I learned that it is not meant to be left on indefinitely. The touch screen does not like that at all but a few hours here and there and it works to your hearts content. Plenty of customizing features so a great cup of coffee is not an issue when using average to above average beans. Find yourself great beans and you are going to coffee heaven my friend. One complaint....check the water reserve BEFORE hitting the brew icon. If you do not have enough water in there for a full serving you will waste beans. This is a machine worth every penny. I too purchased the extended warranty...never used it. Good folks selling quality equipment at a fair price is what I see happening at SCG. Good luck!
Dec 6, 2013
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David B: I owned an Encanto (branded as Starbucks) and it lasted about two years. This is my third Saeco Talea (first two were Ring Plus) - I stumbled on a manual online a number of years ago which covered all the Taleas and which told me how to customize the settings, so I was able to set them up to make pretty good coffee pretty fast (we drink two double cappuccinos each every morning). The Encanto made OK coffee, but the Taleas make better. I had trouble finding parts for the Encanto, which is why I went to the Taleas in the first place. Seattle Coffee says not to use dark roast, but I like the caramelized flavor of dark roast espresso, so I use it and just clean the machine more often. Dec 6, 2013
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Alec A: I bought the Talea Touch Plus refurbished here in October 2012 and have had zero problems. I make a double espresso and my wife has a lungo every morning. On the weekends we'll use it several times a day. We got the machine to replace an illy machine that died after less than a year. We've been very happy with the Talea. It makes a good, consistent espresso. We clean it regularly and I'd recommend it without reservations. Let me know if you have any other questions. Dec 6, 2013
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Dimitar F: All I can say is that I am quite satisfied with the Saeco Talea Touch that I purchased refurbuished with a two year warranty. I haven't had any issues so far. The espresso is not as strong as other manual machines will make, but the Latte is awesome. I am not familiar with the other model. May be you should look also in the specification differences. Dec 6, 2013
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Suzanne D: Have had the plain Incanto and the Incanto Deluxe and have found both to be great, easy to use and clean, and relatively free of maintenance issues. Have not used the Talea, but when I find a machine that works well I stick with it. Now have both Incanto machines available to use and am glad to have them! Dec 8, 2013
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Steven R B: Jimmy
The Talea Touch is a newer product.
We upgraded from theMagic Comfort Plus.
One side you have a nice touch screen
The other is digital buttons
Dec 6, 2013
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Stella L: I have the saeco incanto deluxe and we love this machine. It is easy to use, makes great coffee and looks good on the countertop. I would buy it again. Dec 7, 2013
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Sean P: I have the Saeco Talea Touch Plus and I am very pleased with its performance. I don't know about the other coffee maker but I know that I like mine. Dec 6, 2013
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Mike K: I would recommend the Talea Touch honestly. I've owned a Saeco Italia (Nearly the same as the Incanto) and had various issues (plastic steam valve assembly replaced, multiple blockages in the steam line (which required taking it apart and removing the hose from the boiler) and eventual failure of the main driver board for the brew group.

Not to say the Incanto would suffer the same issues-- but after replacing it with the Saeco Giro Plus I had even more issues (leaked water constantly, didn't grind the correct amount, most water ended up in drip tray)

I then purchased the Talea Touch from here-- been completely and absolutely happy with it! I've had it about a year now and zero problems. The touch interface is extremely nice as there isn't any guessing on what it needs (Drip tray emptied, water filled, grounds emptied, fill beans) The SBS knob is nice to put more pressure on your extraction. You can set three user modes for different brews as well as temperature/aroma/volume for each of these. It also has a sleep mode which is user set-- as I've forgotten about it being on and dont worry about it anymore.

We brew about 4-6 shots of espresso a day and steam milk with it as well-- again no issues and I did purchase the extended warranty just in case.
Dec 6, 2013
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Bob B asked: What type of Grind should I ask for to use the bypass doser? Jan 11, 2013
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Vic M: I purchase imported Italian roasted Espresso that is ground fine. Usually, such a fine grind is beyond what you can get from the machine, BUT the Incanto Deluxe does a good job of getting out a fine grind. You need to be a little careful if you buy coffee with a grind that is too fine (almost like powder) as it will strain the machine and cause problems. The only reason i use pre-grind (once in a while) is to get a richer cup of espresso - see how close i can get it to what you might get in Italy from commercial Espresso machines. I buy Napoletano type of pre grind, but almost rely entirely on using the whole bean coffee as long as it's espresso roasted and provides for a strong cup of coffee. if you wish to use preground, just about anything will do based on your preferences. the coarser the grind, the weaker the coffee- the finer the grind, the stronger the coffee. Jan 11, 2013
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Janie S: I use a drip grind and usually decaf otherwise the whole beans in the machine are used. if you want it strong grind it finer...hope this helps. Janie Jan 11, 2013
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Bob B: Thanks so much Jan 11, 2013
christine b: I have had success using a medium-fine grind...not as fine as I make it for my manual expresso maker. Jan 11, 2013
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Nicholas B: we have not used the bypass doser - in the past with our Gaga we used a medium grind. Jan 11, 2013
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Bud D: Sorry I can't be of assistance. But I have never elected to use the bypass feature. Jan 11, 2013
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Denis H: Sorry, but I haven't used the bypass doser, I use the whole bean type coffee. Jan 11, 2013
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Robert B: We usually grind our beans at home using a medium fine grind, Jan 12, 2013
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Flor S: We do not use the ground coffee, we use whole beans. Jan 15, 2013
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mel b: drip is fine Jan 11, 2013
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Damian Shadwell asked: After going through the process to decalcify and doing the reset as instructed the message DECALCIFY still appears on the readout. How do I remove that message? Dec 8, 2013
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Kathleen R: I just went through this process last week. I followed the instructions on Page 30 of the manual. Make sure to press the key at the bottom right to confirm the rinse cycle at the conclusion of descaling then open the know on the right. When rinsing is finished, close the knob. I was required to "ventilate" at this point.
If you did all this, perhaps turn off the machine - kind of like rebooting a computer.
Best of luck.
Dec 9, 2013
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Michael L: Hi Damian. I have owned saecos for 6 years. This my second machine. Although I have never had your issue. I have found repeating the process of the message sometimes works. In other words in your case decalify again. I assume you have tried to unplug the machine and plug it in again. Hope this helps even though this is only my best quess. Good luck. Michael Dec 9, 2013
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Robert S: I can't answer that. Check the programming function. I recently sent mine for warranty work because the ventilate function quit in mid-cycle - closed loop problem that SCG fixed under warranty.

I love the machine - had a similar one before. Be sure to avoid oily beans - can really gum up the works over time.

Good luck
Dec 9, 2013
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David K: Sorry I cannot help. When we recently did the decalcify it did not do that and it went back into normal mode Dec 15, 2013
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Marcia P: After decalcifying I ventilated the machine and it reset. Dec 9, 2013
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thespankster22 asked: How does the Incanto Deluxe compare to the Syntia? I cannot decide which to buy. Any thoughts? Apr 22, 2013
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Robert B: Don't know about the Syntia. The Incanto has had some issues. For example, the water level sensor got stuck and the water reservoir had to be replaced. Fortunately, it was still under warrantee. Also, the reservoir is so narrow that it's hard to clean, which is awkward because algae will eventually grow. I use a bottle washer. Had some problems with the mechanism getting stuck half way through the cycle but that may have been because the coffee blend that we used needed a finer grind, It's worked better with a finer grind. Our previous Saeco Vienna lasted 10 years without a problem. Apr 23, 2013
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Teri KStaff: The Incanto has a larger water tank and bean hopper, as well as more features/programming than the Syntia. They will both allow you to make the same drinks and brew the same shots, but the Incanto has a few additional things like the SBS, or crema adjustment, and an additional drink button you can program, while the Syntia has a smaller footprint and only 2 buttons to program. Check out the "Add to Compare" feature on our site and you can check out the Specs of a few different machines side by side!
Hope this helps!
Apr 23, 2013
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Sandra S: I can't speak to the Syntia, other than the Incanto is a better price point and I have had No problem with oily beans. I find the filter a bit of a pain, so we only use filtered water and bypass using the filter all together.
Lots of features and not nearly as finicky as a different model that we tried out. We own 3 Incanto machines (at other homes) all different years and models, and all very low maintenance. I could recommend this machine
Apr 23, 2013
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RW T: I can't speak to the Syntia aspect, but i am very pleased with the Incanto Deluxe. My friends and i all love it for a quick, delicious, and easy coffee. Apr 23, 2013
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Alex K asked: I just got the Saeco Incanto Deluxe and it is a great machine. However, I am getting too much foam, even when I try to plug the pinhole with my finger. Any suggestions as to how to cut down on the foam? Jan 26, 2013
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Karin A: Are you talking about the coffee foam or the milk foam? The amount of milk foam is often determined by how far the frother wand sits in the cup of milk. Your milk heats faster and foams less if wand sits all the way down in the cup. A wand held just below the surface makes more foam and takes longer to heat. Feb 1, 2013
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Rodger H: Alex, I'm not sure I have the answer for you but I have the reverse of your problem, not enough foam, as I understand it if you plug the hole you get more foam. If you are getting too much I would use less milk and stop foaming when you have what you need. Jan 30, 2013
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Jill M: I put the end of the silver tube at the very bottom of the container. The closer the tube is to the top of the milk, the frothier it gets...hope that helps! Jan 30, 2013
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Connie C asked: This Saeco model, along with the Syntia Focus are listed as Out of Stock. Will you be getting back in stock and when can they be expected back in stock?
Also, of the Saeco Syntia, and the Jura Ena 4 which would you consider the better machine and why?
Thank you,
Connie Compito
Jan 9, 2014
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Teri KStaff: Yes, we will be refurbishing more of the Focus and Incanto machines in the future, but I do not have an exact ETA. The best option is to sign up to receive email notification when it is back in stock and we will send you an email once more are available. There is not a better machine, unfortunately, but the main differences are that the new Jura machines offer a two year warranty but must be repaired by Jura, and produce a higher dosage of coffee (more grounds per shot, so shots from a Jura are stronger). The Syntia and the Incanto machines offer a shorter warranty, but an extended warranty is possible with us here at Seattle Coffee Gear. Hope this helps! Jan 10, 2014
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Connie C: Will you be getting any new machines in? I'm not interested in purchasing a refurbished machine. Jan 10, 2014
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Teri KStaff: Not of these models, unfortunately. The Incanto, Ena 4, and Focus have all been discontinued. Check out the Intelia for a good option for a new machine!

http://www.seattlecoffeegear.com/saeco-intelia-superautomatic-espresso-machine Jan 10, 2014
A shopper asked: what is consider oily bean. I always use Starbuck Espresso Roast. Is it an oily bean? Aug 6, 2013
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Teri KStaff: Yes, Starbucks and Peets are oily, and have a shiny surface that can cause clogging in this machine. We suggest avoiding Starbucks and Peets beans, as those surface oils can build up on the grinder and brew unit and harden over time. Lavazza beans are our favorite for this and any super automatic machine, as the surface has a matte finish. Check out Lavazza Crema e Aroma for similar boldness to Starbucks:

http://www.seattlecoffeegear.com/lavazza-crema-e-aroma-whole-bean-large
Aug 6, 2013
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K. A asked: Is the water tank and bean hopper plastic BPA free? Jul 31, 2013
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Teri KStaff: Unfortunately because the Incanto and many other Saeco machines are designed/manufactured in Italy, they do not require the same guidelines and testing as here in the US, and so we cannot guarantee that their plastic components are BPA free. Jul 31, 2013
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Jim R asked: How do I adjust the grind? I know it has to be running and I don't want to force the knob. It came out of the box from SCG set to the largest grind and I wanted to put it about in the middle. I can't get the knob to turn. We like strong coffee/espresso so thought around the middle would be a good place to start. May 28, 2013
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Teri KStaff: For adjusting the grind on the Incanto, you will need to press and turn that knob in the hopper as the grinder runs. You will only want to make an adjustment of about one dot at a time, then brewing a few cups (3 or so) before the grind is in full effect in your brewed drinks. May 30, 2013
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A shopper asked: There seems to be 2 models of the Incanto Deluxe available-1 with conical burr grinder and the other I've seen with a ceramic grinder? Is one just an updated version of the other and which is the preferred grinder of choice? Have heard that there may be other differences as well like 12 grams as compared to 9 grams. Does anyone have more info on this? Mar 30, 2013
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Teri KStaff: The Incanto only comes in one version- flat ceramic burr grinder. You can adjust the dosage of coffee, so the grams ground, for between 7-10 grams of coffee ground per shot, or short/long coffee. Hope this helps! Apr 4, 2013
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A shopper asked: Where do the grounds go? Do the grounds have to be removed after every cup or is there some sort of hopper that holds lots of grounds and only has to be cleaned out like every week or so? Jan 3, 2013
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Teri KStaff: The Incanto and other superautomatic machines have a dredge drawer or dump box where the grounds will end up. Once the machine makes a certain number of cups, you will be told to empty the dredge drawer, and this might be as frequently as every few days or just once a week. Jan 9, 2013
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Aaron P asked: Can the water tank be plumbed to the house water supply? Apr 12, 2012
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Kaylie KStaff: No, the Saeco Incanto Deluxe espresso machine is for use with the water reservoir only. Apr 16, 2012
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Turi H asked: Will oily espresso or French Roast beans clog the machine? Apr 2, 2012
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Kaylie KStaff: Like all superautomatic espresso machines, oily beans can clog the grinder of the Saeco Incanto Deluxe over time. We recommend you stick with medium roasts for best results. Apr 3, 2012
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Janet H asked: Will this brew a regular cup of coffee? How many oz? Dec 12, 2011
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SCG SStaff: Yes. This machine can also brew coffee a cup at a time. Volume can be programmed for 1 to 8 oz per cup. Dec 14, 2011
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Vicki L asked: What is the max cup height that can be used on this machine when the brew unit is removed?? Nov 26, 2011
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SCG SStaff: If you remove the dispensing diverter you can fit a cup that is 5.5 inches tall under the spout. Dec 2, 2011
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Looking for warranty, care information, or videos of this product? You're in the right place!

 

Warranty Information for the Saeco Incanto Deluxe Espresso Machine

What it Covers:

Saeco espresso machines, coffee makers and grinders

Length: 1 Year
Who Supports the Warranty: Saeco
Warranty Contact Information: 800-933-7876
Eligible for SCG Extended Warranty? Yes (Espresso machines only).
Can SCG Repair? Yes. Read more about our out-of-warranty repair services.

Caring for the Saeco Incanto Deluxe Espresso Machine

  • Descale every two to three months. We recommend using Dezcal.
  • Soap out water tank (if applicable) and drip tray every few days.
  • Remove the brew group and spray it down with hot water (no soap!) about once per week.

User Manuals for your Saeco Incanto Deluxe Espresso Machine


Videos Featuring the Saeco Incanto Deluxe Espresso Machine

Cleaning a Superautomatic Brew Group

Compare One Touch Superautomatics

Compare Saeco Superautomatics

Can I Use Grindz to Clean My Superautomatic?

Saeco Superauto Brew Group Lubrication

Saeco Superauto Shot Calibration

Saeco Superauto Bypass Doser Dosages

How Does a Superautomatic Work?

Saeco Incanto Deluxe Test Mode Tutorial

Wounderful

Review by
55
Price
Value
Quality

I will say we have had problems yes. I called to order parts and was told it was under warranty . Our then three year old had taken the machine apart. Nope we did not find all the parts. When I called she said no charge for parts they even cover three year olds. We love our machine and the people that service them thanks Saeco.

(Posted on 3/23/14)

Disappointing

Review by
1.66666666666675
Quality
Price
Value

I only wish that I could be one of these 5 star reviewers but I can't claim that with the Incanto Deluxe. After 2 months of light use (2 - 3 drinks per day) the brew unit came apart. Philips customer service staff were extremely helpful and promptly sent a new brew unit. Now less than 2 months later, the unit is malfunctioning again and won't produce coffee. Now to add insult to injury, Philips is having me ship the entire unit to Ohio? with a projected return date of 3 to 4 weeks. Wonder if they will extend my warranty by the amount of time the unit is out of service?

(Posted on 9/3/13)

Machine operates very well, but microbubbles aren't top quality

Review by
3.66666666666675
Price
Value
Quality

We love the machine, but microbubbles are usually too large. In addition, the upper assembly of the steam tube (Panarello?) has given us problems. The inner piece with a nozzle that is spring loaded and held in place with an o-ring seems to wear out about every 200-300 cycles. Philips Saeco has replaced the assembly without question both times. Warranty support has been fabulous!!

(Posted on 8/29/13)

Saeco Incanto Deluxe

Review by
2.33333333333335
Price
Value
Quality

I have now owned two of these machines. The first one lasted only 3 years, was fixed, and never operated properly again.
I finally replaced the machine with a newer model of the same machine. This one lasted 17 months and now has "serviceable" problems.
I love the look of the machine, the coffee produced was great, the flexibility of settings very good, but, I performed all the cleaning and maintenance as directed and still I have another significant breakdown.
I believe this is excessive maintenance given the short life, I just cant' seem to get any satisfaction from the company or the vendor.

(Posted on 8/7/13)

Even better than we hoped for!!

Review by
55
Price
Value
Quality

We've had our machine for 1 month and it's worked perfectly. We had a manual espresso machine that we were very happy with but, after 7 years, needed new O-rings and gaskets. We decided to retire the old machine and move up to an automated machine and we are delighted with our decision. We now are able to fine tune the brew exactly to our liking and have it programmed in. The instructions and control panel are simple and straightforward and cleaning is incredibly simple. Assuming the machine will hold up mechanically, we couldn't be happier with our choice.

(Posted on 8/1/13)

Workhorse of a machine

Review by
4.66666666666675
Price
Value
Quality

We bought ours in August of 2011 and make about 5 or 6 lattes every day-steamed and iced. The machine is easy to use, makes great foam, delivers a consistently good cup of coffee and is easy to maintain.

(Posted on 4/23/13)

Superb

Review by
55
Quality
Price
Value

We are absolutely thrilled! This is the very best machine ever and we want to use it forever and ever:). The coffee has a fresh and exquisite taste and it is a dream experience worth sharing with others. Many thanks

(Posted on 4/6/13)

VERY good machine!

Review by
3.66666666666675
Price
Value
Quality

Have had Saeco machines for years. This one is exceedingly well engineered to the point of being nearly bullet-proof. After many thousands of cups, it works as well as the day we got it. Coffee is good-----probably 85% as good as a machine priced in the thousands. Feeds any coffee addiction superbly well...!
We always use distilled water.

(Posted on 10/30/12)

I LOVE this machine!

Review by
55
Price
Value
Quality

We've had this machine for about 4 years. Trouble free, and makes a perfect cup of coffee every time. We bought ours "reconditioned" at the same price as Seattle Coffee is selling their new ones.

There are 3 'size' settings built into it, that you can program for the exact amount of water, per grind. I set ours to 1.5 oz, 2.0 oz, 4 oz. So depending how you like your espresso (1.3 vs 2.0) you've got it with the push of a button. My wife likes to wake up to an Americano - hence the 4 oz.

I experimented with about 10 different beans, and settled for Peet's Espresso Forte. For us, it is a perfect taste. Competing for 1st place is Caffe Umbria's Gusto Crema.

Note: I took it in and had them adjust the water temp hotter, and the grind to 9 grams. The factory setting was 7 grams and I like my espresso with more punch than 7 grams. Other than that tweak, it works just fine out of the box.

Four years, thousands of cups, and still working fine. (knock on wood!).

PS: Saeco has wonderful customer support via their 800 number too.

(Posted on 10/5/12)

Six months later...

Review by
55
Value
Quality
Price

I've had my Incanto Deluxe for six months now and totally love it! No problems and a perfect cup of espresso with one button.

A few things i've found that I really like:

It's built on a swivel, so it's very easy to give it a turn and get at the water tank when you need to take it off and clean it.

The front door for access to the dregs drawer and brewing unit.

The dispenser can be slid back, out of the way, and you can put a tall cup under the dispenser.

(Posted on 9/10/12)

Fast, reliable and versatile, what more could you want?

Review by
4.33333333333335
Quality
Price
Value

I enjoyed the Vienna for many years and while some parts were replaced, (inexpensive and DIY possible), the results were excellent and back then it was more expensive (2004). I gave it to friends who loved it too.

Being retired I did not wish to spend a lot and got a refurbished unit, that unfortunately missed some obvious and needed items (bad pump, bent door and missing swivel, which is needed to fill it w/o removing the water tank.
Seattle admitted the mistake and gave me a decent discount on the new unit, which arrived w/o a gasket under the water tank. Thankfully Saeco-Phillips stepped in and sent that and the new unit has been a solid performer since (a year last June).

I've had the Jura Superautomaic and two manual machines and think I'd go with Saeco again and given that Seattle gave me the discount on new, expect to buy from them again if needed. Phillips bought Saeco last year and they may apply needed quality assurance.

(Posted on 8/10/12)

Excellent machine, excellent service!

Review by
55
Quality
Value
Price

Previously I had a small manual system (De Longhi EC702) that made a perfect espresso. Unfortunately the pump failed. I was also done with all the fussing in order to get a brew first thing in the morning. A friend had a super automatic and I was very impressed with it, so I decided to take the plunge.

After initially ordering a reconditioned unit which died an ugly death on my kitchen counter and was returned, the crew at SeattleCoffeeGear took very good care of me, even emailing me a label for return of the machine. They recommended a new Saeco Incanto Deluxe which I immediately ordered.

When it arrived I was very taken with the good looks. It was a breeze to set up and after getting it programmed for my taste it makes perfect espressos each and every time with the push of a button. What a treat to get up in the morning and just push one button to get my espresso!

It holds plenty of water and has a nice, large dregs container so you can go a couple of days without having to empty it or add water. It's also easy to program and use.

Pros:
Quiet, Large Water Container, Easy To Use, Easy To Clean, Quick Brewing, Great Taste

Cons:

(Posted on 3/27/12)

First time buyer of this level of maker

Review by
45
Quality
Value
Price

We bought this model because a friend has it and raves about it. I really enjoyed the coffee she made me. We are having fun with it and are just still learning all it can do. I love the steamed milk. It takes a level up from a good cup of coffee to a great one. I think it was a good first choice and one that we will have for many years. Our only problem is putting it together after cleaning and that will come with practice.

Pros:
Quiet, Quick Brewing, Easy To Use, Great Taste

Cons:
Tricky to reset up, Hard To Clean

(Posted on 12/31/11)

Old man New Machine.

Review by
55
Quality
Value
Price

Had 2 Italia one at home one at office almost 10 years, gave them both away, new one is much more quite. Wife bought it for my retiremnt gift...

Pros:
Quiet

Cons:
None

(Posted on 8/9/11)

So far really impressed!

Review by
45
Quality
Value
Price

Wifey wanted a superauto as she wouldn't touch the semi-auto machine and just wanted to be able to touch a button and go. I was skeptical but after researching all the machine the last few months settled on the Incanto Deluxe.

We've had it for a week so far and I've been dialing it in, but am really impressed with the quality of the shots. Using Stumptown Hairbender for beans and am extremely happy with the results. The programability is great, I have the large coffee set to pull americano and the coffee is some of the best I've had in awhile.

Build quality seems good, fit and finish is excellent. Really easy to clean as well. Steam seems a little weak but it does the job.

I'll touch back again after a few months and see if my impression still holds, but for now I'm one happy Incanto owner.

Pros:
Easy To Use, Easy To Clean, Great Taste

Cons:

(Posted on 6/18/11)

Excellent coffee and metal case

Review by
55
Quality
Value
Price

My wife make coffee everyday and I make my daily latte. Machine makes excellent espresso with Lavazza beans. Easy to clean. A little on the noisey side when tamping the coffee.

Pros:
Great Taste, Easy To Clean, Easy To Use, Large Water Container

Cons:

(Posted on 6/2/11)

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