Perfect espresso has never been so simple! The Saeco Intelia's bright LED display is easy to operate and you will have a satisfying espresso or Americano at the touch of a button. Select water volume and one of three dosage levels depending on how strong you like your cup. Steam milk effortlessly with the panarello on the original model or enjoy one touch steaming functionality with the cappuccinatore on the stainless steel model.
Features & Functionality of the Saeco Intelia
- Wide and Bright LED Display: The three color display works just like a stoplight and makes operation and machine maintenance a breeze.
- Ceramic Grinder: This high-tech grinder preserves aroma without overheating.
- Removable Brew Group: Removing the brew group for weekly rinsing makes maintenance a breeze
- Pre-brewing Technology: Grounds are moistened before the brewing process for maximum flavor.
- Energy Efficient: After one hour the machine kicks into automatic stand-by mode, drawing less than 1 Watt per hour to remain at attention.
- Bypass Doser: Brewing with preground coffee is a simple using the bipass doser on top of the machine.
|Ease of Use||5|
|How Does it Compare?||
The Intelia operates similarly to the Syntia, but has a larger capacity water reservoir (50 oz vs 40 oz), dredge box (10 vs 8 pucks) and bean hopper (10 oz vs 8 oz), making it ideal for larger households or offices. The Intelia also offers energy saving functionality with automatic stand-by mode after one hour, and improved mobility of beans into the grinder.
The Saeco Intelia original model offers a panarello for milk frothing. The Saeco Intelia Stainless Steel model comes equipped with a cappuccinatore for easy frothing.
|Case Material||Stainless Steel/Plastic|
|Boiler Material||Stainless Steel|
|Cup Clearance||4.25 inches|
|Reservoir Size||50.7 ounces|
|Water Sources||Reservoir/Internal Tank|
|Auto Shut Off||Yes|
|One-Touch||No - Panarello Only|
|Bean Hopper Capacity||10.6 ounces|
|Material||Metal and Plastic|
Submit a question directly to owners of this product and ask what they think about it!
I make myself an Americano with an extra shot and make a Cappuccino for my wife. Clean up is easy.
The term super automatic is apt. Jun 10, 2013
Thanks! Aug 15, 2013
I've searched on the philips site, and i didn't find anything about pre infusion on the intelia HD8751. Can you tell me if The intelia focus has pre infusion?
Thank you! Jan 12, 2014
the taste we had when we owned a Saeco Vienna yeasrs ago but am still trying. Coffee seems a little strong
and bitter. Any recommendations on good settings for water amount, grind, and strength settings? Sep 24, 2013
1. Make sure it's not the bean itself that is too bitter.
2. The grinder setting is factory set at the center. Try moving the setting one step to the left. This may help reduce the bitterness.
3. Keep the "beans" setting on 3 if you like a strong flavor.
4. We use a double shot for the amount of water (not single).
Hope that helps and good luck finding the perfect balance. Nov 16, 2013
http://www.seattlecoffeegear.com/saeco-royal-one-touch-cappuccino-super-automatic-espresso-machine Feb 3, 2014
Looking for warranty, care information, or videos of this product? You're in the right place!
The independent coffee tasting organization Italian Tasters has certified Saeco's Xelsis, Exprelia and Intelia superautomatics as producing Espresso and Cappuccino Perfetto. Learn More.
Warranty Information for the Saeco Intelia Superautomatic Espresso Machine
|What it Covers:||
Saeco espresso machines, coffee makers and grinders
|Who Supports the Warranty:||Saeco|
|Warranty Contact Information:||800-933-7876|
|Eligible for SCG Extended Warranty?||Yes (Espresso machines only).|
|Can SCG Repair?||Yes. Read more about our out-of-warranty repair services.|
Caring for the Saeco Intelia Superautomatic Espresso Machine
- Descale every 2 - 3 months. We recommend using Dezcal.
- Soap out water tank and drip trays every few days
- Remove the brew group and spray it down with hot water (no soap!) about once per week.
User Manuals for your Saeco Intelia Superautomatic Espresso Machine
Articles Featuring the Saeco Intelia Superautomatic Espresso Machine
Videos Featuring the Saeco Intelia Superautomatic Espresso Machine
Not recommendedReview by JK
Value Quality Price
This machine was great for 6 months, since then it's spent more time in-repair than on the counter.
I have had this machine back for repair, under warranty, 3 times. Escalated the issue to Philips customer support and got nowhere. They refuse to replace the machine or refund my purchase. They also say that it's now out of warranty, even though it's still with a Service Provider, being repaired.
The issues were:
- LCD screen failed
- Grinder 'finger' guard, which they claim is a required item, prevents beans from getting into the grinder. They also replaced it with a newer design of the guard, but it has the same problems. Just remove this thing.
- The grinder itself, according to my discussions, is based on a dead-reckoning process. It detects how quickly it's spinning and decides if it's ground enough beans. Eventually, it seems that the grinder stops doing this process very well. Now it just grinds a full load of beans and before making the coffee, tosses all the beans into the disposal bin. Because the grinds weren't pressed yet, it makes a huge mess inside the machine. It will do this at a greater frequency until it completely stops being able to make coffee. I've tried cleaning every piece of the machine, to no avail.
Saeco says it could be my coffee that's causing the grinding issue. However, I've tried multiple brands and recommended "dry" beans, and they all have the same outcome.
A family member has an older Saeco machine that's been flawless for years. This is NOT one of those machines. Philips customer care is also a nightmare. Yes, it will be in service, a lot and all they seem concerned about is taking as long as possible to resolve the issue (1 year warranty is ticking..). They do not fix the item themselves, they lean on authorized repair companies (retailers) to do the work - those companies don't like doing the work.
This 3rd time taking my machine back, ironically I ran into a person with the exact same machine and the same story about it wasting the beans.
Avoid this machine at all costs.
(Posted on 1/30/14)
Six months old and brokenReview by Wayne
Price Value Quality
Turned on the machine and the display looks like a snowy tv screen...unreadable. Called Philips and they said send them an email, they will send a return authorization and label then it will take 4-8 weeks to fix the machine and return it to me. During this time...no very expensive coffee machine. Sent the email yesterday morning and didn't hear back as of 6pm tonight (Friday). Called again and they said it takes three days to generate the return and label. Well...that makes sense because if it takes two months to fix it then of course it would take three days to do a label. As mentioned by others - it does jam frequently even with dry light beans. Run the other way!
(Posted on 1/17/14)
Take off the bean gaurd then you have a perfect machineReview by JS Corp
Price Value Quality
This design is assome! Easy to use front access I don't have to turn the machine to add water or dump coffee grinds both drawers are in front. Now the bad news, the bean gaurd agitates to help the beans through grinder WRONG every bean is not created equal so if one bean gets through the other gets stuck and the machine will tell you error so take off the bean gaurd and it's the perfect machine.
(Posted on 12/2/13)
Happy we purchased the InteliaReview by Lanna
Value Quality Price
We updated our old Incanto to the Intelia just a few weeks ago. Overall, we're very happy with the new machine. It's a smaller profile, very easy to use and intuitive. The process to froth milk is very easy and comes out professionally for a home machine.
The only reason we gave the quality rating a '4' is because the sides are plastic and not metal like our old Incanto was.
Other than that, we're happy so far.
(Posted on 11/15/13)
Heaven in a cup!Review by Suzanne
Price Value Quality
This is a wonderful machine, although as I am not all that high tech, is taking me a little time to learn how to thoroughly clean all the parts and put them back together again. My husband, a non coffee drinker, bought it for me as a gift when my last coffee maker, a Cuisinart Grind and Brew, bit the dust. It's fantastic to be able to make a great cup of coffee so quickly in the morning, and after being so disappointed in the Keurig I received as a gift from a friend, thought that it was impossible to have both speed and great taste. The milk frother creates a cappuccino equal to the best coffee shops. I love it!
(Posted on 6/11/13)
Good machine once you get past the finger guard...Review by RB
Price Value Quality
We purchased this machine to replace our well used Saeco Magic Deluxe. Initially the machine produced very inconsistent espresso, often very watery. A call to Seattle Coffee Gear suggested that the beans may not be getting to the grinder and perhaps a change in beans would help. I have removed the finger guard and the machine has performed well every since. Seattle Coffee Gear did not suggest removing the finger guard, that was my decision - just to be clear.
The steam wand produces very frothy milk, taking some practice of stirring and swirling to allow the milk to get up to temperature.
The machine is quiet, quick, cleans easily and has enough capacity to keep up with the coffee consumption of our family. It has a smaller footprint than our older machine. I like the front access for the water and dregs and the top load for the beans.
I highly recommend Seattle Coffee gear - they provided good advice and excellent support.
(Posted on 12/30/12)