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Saeco Xelsis SS One Touch Espresso Machine

SKU# ESU119A0020

Availability: Out of Stock

$2,999.00

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Included With Purchase
  • Seattle Coffee Gear 1 Year Extended Warranty $0.00

  • Total value: $0.00

Saeco Espresso & Cappuccino PerfettoThe independent coffee tasting organization Italian Tasters has certified Saeco's Xelsis, Exprelia and Intelia superautomatics  as producing Espresso and Cappuccino Perfetto. Learn More.


Quick Overview

The Saeco Xelsis SS One Touch superautomatic is an easily approachable espresso machine, even for the most tech-phobic coffee drinker. An intuitive touch-screen interface menu allows for one-touch pre-programmed and customizable drinks. The brushed stainless steel case looks great in a home or office environment. More than just espresso, you can create lattes and cappuccinos as well with the removable milk pitcher, which can also be kept in the refrigerator between uses. To create your own microfoam, the Xelsis has a separate steaming/hot water wand (with no panarello) with extra strong steam pressure, something we have not seen on other superautomatic models we have tested in this category. A hot water spigot makes tea, cocoa or cup o'soup in seconds. Never mind the technology, just think of it as magic. Push button, receive coffee!
Saeco Xelsis SS  One Touch Espresso Machine

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The Saeco Xelsis SS One Touch superautomatic is an easily approachable espresso machine, even for the most tech-phobic coffee drinker. An intuitive touch-screen interface menu allows for one-touch pre-programmed and customizable drinks. The brushed stainless steel case looks great in a home or office environment. More than just espresso, you can create lattes and cappuccinos as well with the removable milk pitcher, which can also be kept in the refrigerator between uses. To create your own microfoam, the Xelsis has a separate steaming/hot water wand (with no panarello) with extra strong steam pressure, something we have not seen on other superautomatic models we have tested in this category. A hot water spigot makes tea, cocoa or cup o'soup in seconds. Never mind the technology, just think of it as magic. Push button, receive coffee!

Features & Functionality of the Saeco Xelsis One Touch Superautomatic

  • Animated Color Touch Interface: Select from six user profiles, each with six programmable beverages. The wide easy to read screen allows for simple beverage selection and intuitive set-up.
  • Removable Milk Frothing Carafe with Automatic Cleaning Cycle: External container automatically froths milk into your cup. The top portion of the handle swivels to the left to dispense steamed milk directly into your cup during the brew cycle. When the handle is swiveled back to the container it automatically rinses itself to keep the container clean and clear of any milk clogs.
  • Alternate Steaming and Hot Water Wand: The Xelsis has a dedicated hot water and alternate steaming wand with dedicated 2nd boiler for strong steaming power. The stainless steel wand does not include a panarello and is perfect for creating your own micro-foam.
  • Removable Water Tank: 54 oz. removable water tank includes an Intenza water filter.
  • Double Boiler System: The Xelsis has two stainless steel boilers that ensure there is always water at the right temperature for brewing, steaming, or dispensing hot water.
  • Saeco Brewing System (SBS): Allows you to choose the strength and consistency of your coffee by turning a dial.
  • Pre-ground Coffee Option: When you want to brew a quick batch of preground coffee, you can use the Xelsis' bipass doser located on the top of the machine.
  • Aroma System: The Saeco Aroma System pre-wets your coffee grinds to ensure the best possible coffee extraction. This feature, also known as pre-infusion, can be turned off or on, or lengthened to suit your taste.
  • Automatic Turn-on and Energy Save Functions: Your Saeco super automatic can be ready to brew right when you get up. You can also set it to shut down after a certain amount of time, so you never need to worry about wasting power.
  • Protective Coffee Bean Hopper: The large coffee bean hopper has an airtight sealed lid with anti-UV coating keeps the bean fresh longer.
Pros
  • One Touch - The Xelsis has an excellent touch interface with six user profiles and true one-touch cappuccinos, lattes and other beverages.
  • Stainless Steel Casing - Nothing looks better in your kitchen than the brushed stainless-steel casing wrapped around your espresso machine.
  • Alternate Steam Wand with Dedicated Boiler - Want to create some microfoam or prefer your latte extra hot? The Xelsis has an alternate steaming wand with more steaming power (and no panarello) than any other superautomatic we have tested.
Cons
  • No Oily Beans - As with all superautomatics, the Xelsis does not like super oily beans because they can clog the grinder over time.
  • Large - The Xelsis is a bit taller than some other superautomatics. It may be important to check cupboard height clearances.
  • Refills - With this machine, you'll need to refill the water and empty the grounds quite often.
Ease of Care and Maintenance 5
Ease of Use 5
Overall Value for the Money 5
How Does it Compare?

The Xelsis One Touch Superautomatic is the only one of its kind with a steam wand.

Model Number HD8944/47
Manufacturer Saeco
Width 10.875 inches
Depth 12.625 inches (without drip tray) | 16.375 inches (with drip tray)
Height 15.0 inches
Product Weight (lbs.) 45.0000
Watts 1500W
Volts 120V
Programmability Yes
Case Material Polished Stainless Steel
Boiler Material Stainless Steel
Cup Clearance 4.5 inches
Reservoir Size 54 oz
Steam Wand Type Traditional Only
Cup Warmer Yes
Warm Up: Brew Time 1 minute and 41 seconds
Warm Up: Steam Time 23 seconds
Boiler Design Double Boiler
Water Sources Reservoir/Internal Tank
Auto Shut Off Yes
Auto On Yes
Pre-Infusion/Aroma Yes
One-Touch Yes - Optional, with Steam Wand
Bean Hopper Capacity 12 oz
Bypass Doser Yes
Material Stainless Steel

Submit a question directly to owners of this product and ask what they think about it!

 

Saeco Xelsis SS One Touch Espresso Machine
Already Asked: 19 Questions, 81 Answers
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Seattle Coffee Gear Store asked: Why did you choose this?
SHARYN B K: It is extremely well built. Makes killer coffee and espresso. The ease of using and cleaning is incredible. What is not to like or I should say love? I now have coffee every day and every day I tell my machine how wonderful she is. Mar 14, 2012
Zach H: We have two small kids. This machine makes getting up with them in the early morning palatable. I'm not sure my wife could live without this Espresso machine... Mar 13, 2012
fadwa b: serve more than one kind of coffee at home Jan 17, 2012
John P: After researching what was available, I decided this machine had the features I was looking for. The Seattle Coffee Gear youtube videos were very informative. Some have complained that the milk is not hot enough. I have never noticed this as a problem. I tend to drink it as soon as it finishes brewing - we have three young boys so i am pouring coffee down quickly rather than relaxing with the newspaper in the morning. Jan 16, 2012
a b asked: Now that you've had this in stock for awhile, can you comment on its reliability? My girlfriend is convinced this will break in one year since it is "one touch". Jan 13, 2012
Answer this · Send to friends Good question? Yes (0) No (0)
Joshua W: After 6 months of researching, I bought this machine in Dec 2010 for $2700 from right here. I was pretty sure Saeco was the best machine on the market at the time. I am a firm believer in getting what you pay for and not coincidentally this machine is priced accordingly.
I swallowed for a long time at the price tag and considered the cheaper Saeco Syntia, but in the end I knew in my gut that should get the Xelsis with the touch display control and the SBS pressure feature.... so I smoked my plastic up [my Visa - which still stinks hot :-)] and ordered my precious in time for christmas.

As I suspected the machine is built like a tank, and cannot imagine one without the electronic touch control that this one has. [It is much like the iPad or iPhone...heavy, metal, glass, perfect and just freakin' works]. The LCD interface lets you customize or tweak any setting or feature. In my opinion it wouldn't make sense to have such an expensive machine without the control interface that this has. For example, if your latte is lukewarm, you hop on the interface and adjust the temps for the latte button.

In summary I would either go all out and buy this machine for its gorgeous user interface...or go as simple as possible and buy a manual machine.

With the two year warranty, I have another year left in case something does break on it..but I really doubt that since its worked perfect so far. Usually a lemon machine would have shown itself by now :-)

I think it will easily last 10 years or more but I'll get rid of it way before that...

My ONLY gripe about this machine is the milk doesn't get hot enough. So usually I steam the milk manually, or just pop the drink in the microwave for a few sec after making it.

Good luck.
Jan 16, 2012
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Kim Q: Hey a b~
We were also skeptical about the purchase of this model & make. But with several years of 'thinking' about it, we did go with this model. We love it. We are avid coffee drinkers and really fussy about excellent coffee! This machine makes consistent espresso every time. It does require regular de-scaling, water filters and fresh water & excellent beans. We order the Velton's Bonsai Blend which produces beautiful crema!!! You will also need to lubricate the moving parts with the special food grade gel, which you can also get from Seattle Coffee Gear. We have a friend that has had a Saeco machine for 6-7 yrs now and with regular cleaning he has had excellent service for his family! We knew which ever product we chose, it would be a Saeco. I think our friends model is a Royal Professional. Good luck with your purchase. Seatlle Coffee Gear is also great at personally answering your questions, if you call them direct! We love our machine!!!! I especially love the Velton's coffee we use. The beans are extremely consistent & fresh and are shipped only when the order is placed. In fact the roasting takes place within days of shipping! Hope this helps!!!
Jan 16, 2012
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Robert H: I've had our Saeco Xelsis SS for 9 months and it seems rock solid to me. None of the parts have broken, the LCD screen is still brightly lit, and the touch screen controls work like they did when I took it out of the box. I really like the milk pitcher that allows milk storage in the refrigerator, too.

And our coffees, mochas, espressos, and lattes are great! And, they are consistently great with each brew and draw.

Some comparative thoughts: We've had a Jura S7 previously and this machine is superior with its espresso quality and overall unit appearance. I was spoiled on the lack of maintenance that the Jura required, but there is no real difference between both machines with the upkeep and maintenance. Plus, when my Jura had problems, I had to pack up the whole machine to mail to NJ for service (as the brew group is sealed). The Saeco is much more easily serviced by many more shops.

Just my 2-cents. YMMV.
Jan 16, 2012
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SHARYN B K: I LOVE this machine. If anything, it will pay for itself in one year. This machine is built like a Mac Truck. Tell your girlfriend, others may not last a year. This one will last until you run it over with a Sherman Tank, and then I am not certain if that will break it. As for the one touch....this technology is everywhere. This machine is not as complicated as the navagation system in my car...in fact the Xelsis SS is ever so much easier. By the way, my husband, "Mr.Tightwad" himself not only approves of my purchase, he is recommending the Xelsis SS to our friends. Did I mention he has OCD and everything MUST be perfect before it enters our house. Jan 16, 2012
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David H: I've used the Xelsis over a year now and really like it. Great drinks, easy to use, and haven't had one problem with it. My ONLY complain is if you use the auto steamed milk option (this is why I bought this unit) the drink is not warm enough. I have to put the drink in the microwave for 30-45 seconds to get it to the right temp. Yes, you can use the steam wand to get the milk hotter. However, if you wanted to use a steam wand, you could get a great espresso machine for a lot less. I would still buy this machine because the clean up is a breeze and it is very easy to use for the whole family. Jan 16, 2012
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John P: I have had this machine for about a year and have had no issues. We make multiple drinks every morning, and my wife uses the hot water feature for tea most afternoons/evenings. It was a big initial investment, but it is a solid machine. Makes very good steamed/foamed milk, and you can fine tune the expresso adjustments to suit your personal taste. Separate user personalization lets you each set up your own preferences. Cleaning is pretty simple. Overall I am very pleased with the machine and wouldn't want to go back to a more labor intensive or drip machine. Jan 16, 2012
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Brent F: This machine is the best we've had. Made thousands of shots and drinks with almost perfect performance. My only minor complaint is that once in a while the oily beans we use don't slide down the hopper well, so it will dump what's already been ground and ask for more beans (SCG says oily beans are bad, so we were warned). We've had this machine for almost a year and a half, and the touch interface works perfectly. I'd highly recommend it. Jan 17, 2012
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Howard C: I bought the Xelsis SS One Touch in August of 2011 and have used it daily (multiple times per day) since then with no reliability issues whatsoever. It is sturdy and makes a wonderful cup of espresso, cappuccino, latte or american coffee with only routine maintenance for cleaning and descaling. Jan 16, 2012
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Marina O: I bought Saeco Xelsis a year ago, and so far it works flawlessly. Setup and maintenance are very easy, especially if you had a Saeco machine before. Having perfect frothy cappuccino w/o help of funny attachments at a touch of a button is worth the cost of this model. Jan 16, 2012
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Chad C: I have had this since July the beginning of July and with the automated cleaning and rinsing cycles it runs and tastes just ast good as new. I telecomute so it gets a lot of use and has been a great addition to the home office. Jan 16, 2012
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Tina T: I have had mine for 9 months now and it's been great. No issues so far and it makes good coffee with little effort. It replaced an older model Saeco automatic that I had for 9 years. Jan 16, 2012
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Leonard C: my machine is 20 months old and runs without a glitch. The stainless steel housing is built like a tank and I bought it because it was 1-touch ! Jan 16, 2012
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Mary Anne C: We've had this machine for a year and it has been working fine. No problems. We love the coffee it makes and it is extremely easy to use. Jan 16, 2012
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FRED K: We purchased our unit in June, 2010 and use it regurlarly. We haven't had any issues at all. I recommend the machine.
FMK
Jan 16, 2012
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Robert B: I purchased a one touch in 2-2011. It has worked perfect since. I have had no problems and the machine is used every day. Jan 16, 2012
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Scott A asked: Can you vary the size of the drink? What is the largest cup you can brew at one time? Mar 9, 2012
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Kim Q: sure, I don't mind answering your questions-our son loves all coffee from the machine, but tends to brew an American Coffee, this setting comes from the 'special' settings button. This brew selection is adjustable, and he brews a larger cup of this American coffee which pulls two shots(plugs). The amount measures out to be around 10-11 oz's.

An espresso lungo, (long espresso) is 5 oz's.

A regular press of the espresso button, signals the machine to pull one shot, but there are two spouts, so you could use two smaller espresso cups, for a 1 oz shot in each cup. We have some small Vietri espresso mugs which hold the double shot, 2oz's quite nicely. Strength of shots on all operations are adjustable.
The special button allows for hot milk, American coffee, steam or hot tea water & espresso macchiato.
We are going on two years with this machine and with regular cleaning, and the freshest Velton's Bonsai Blend espresso beans, we are very happy.
The only problem we experienced with the machine was the cleaning cycle, the machine has a sensor and when the cleaning cycle runs you need to be right there to empty the drip tray. Sometimes with the opening and closing of the door, the counter or sensor was sensitive. I sent the machine to Saeco in Michigan and they gave the machine a check up and emptied the water I could not drain out of the lines, and the tech ran the machine through three test runs of the cleaning cycle. He said the machine was fine. So, all in all, we are extremely happy with this machine. Enjoy! Let us know if you have any more questions. One more thing, we have a friend who owns a Saeco, different & older model. He has had his for 10 yrs. He has loved his machine and used his daily also. With regular descaling these machines last forever!! Hope this helps!
Mar 13, 2012
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William I: The machine’s automatic settings will brew a standard size cup of coffee with an option to lengthen the amount of water, coffee and/or espresso to the size of a standard size mug. Technically, the limitation of the size of the cup is the distance between the spout and the tray in which you place your cup. That distance is approximately six inches (for example, a 12oz solo cup). So you can simply hit the coffee button twice to get 2 cups or mugs. Beyond that, the machine allows you to manually increase the amount of water, coffee and/or espresso via push-buttons on the screen. Mar 13, 2012
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Zach H: Hi Scott-

You can vary the size a few different ways with this. you can change the amount of water in the shot and you can also make a double shot of most drinks. I make a double 'American' coffee most mornings and it is about 12 OZ, I would say? You can also just keep hitting the button for more shots.

Hope that helps-
Zach
Mar 13, 2012
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BRIAN S: Yes, you can very the amount of coffee dispensed. I make the coffee in a stainless steel frothing pitcher with everything added (syrup, milk, ect) then transport it to the coffee cup or if it is not hot enough steam it to the right temperature. So you can make as little or as much as possible. Not sure how big of a cup you can brew at a time. Mar 13, 2012
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M J: Yes you can vary the size of all drinks in the set up mode for each drink -but they vary by drink -I use it just for black coffee & I found that the Espresso Lungo button gives me about 10oz at its maximum size setting -my wife uses the machine for Cappachino & I think the most she can get is about 6-7 oz at it maximum setting. Mar 13, 2012
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SHARYN B K: Yes I can vary the size of the drink. If you want more of whatever you are making, all you have to do is to hit the desired drink twice or more. I have made double coffees but have not gone larger than that.

Happy Brewing
Mar 14, 2012
Reply to SHARYN B Good answer? Yes (0) No (0)
H M: You can vary the volume of coffee or milk depending on your choice of drink. This machine will spoil you! My wife and I love it. It does not get the milk super hot but it is adequate. Mar 13, 2012
Reply to H Good answer? Yes (0) No (0)
Tony L: Yes, you can vary the size from very small to quite large.
You can also hit the brew button twice and get a double super large americano which is what I routinely do.
Mar 13, 2012
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Randy P: You can make a 20 oz, with a double shot (strong setting), but using the pitcher the drinks (milk) aren't as hot as using the steam wand. Mar 13, 2012
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Deb W: Yes, you can vary the size but I have no idea what the limit would be. The highest I've set mine for fills a 10 oz. mug. Apr 1, 2012
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VICKIE H: Yes you can vary the size drinks by quite a bit. The largest I have brewed has been approx 16 oz Mar 15, 2012
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Armand K: Yes you can. I don't know what the largest cup is - but the machine works like a charm. Mar 13, 2012
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jerry c: You can vary the size of drinks. I think 16 oz or the largest cou you can fit. Mar 13, 2012
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Howard C: The American Coffee selection provides the largest cup of drink at one time. Mar 13, 2012
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A shopper asked: I recently went to a local Italian restaurant and had the most wonderful cappuccino. Their coffee maker was a DeLongi Nespresso. I love the automation and ease of the Saeco Xelsis SS. Would I be disappointed in the excellence of the coffee by choosing this over the Nespresso? Jun 3, 2012
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Kim Q: To answer your question, I have never had espresso or any other coffee from the Nespresso. What made us decide on the Saeco, is we have a friend from Sicily who owns a Saeco Professional automatic machine. He has had his for at least 8 years, and it may even be 10 years. He consistently has good coffee from his maker with regular descaling and proper cleaning. The Saeco Xelsis we chose was more expensive, but is top of the line for excellent shots of espresso with loads of crema on top!! We are going on 3 yrs now with ours. We did have an issue with the descaling process which needs to be done regularly. We sent the machine to a Saeco/Philips authorized service center and the tech there found nothing at all wrong. So they shipped it back to us. We have had no more trouble with the machine. It makes excellent cappuccino, latte macchiato,caffelatte,espresso lungo(a long espresso) shots of espresso with tons of crema(my favorite) and hot tea water or for instant cocoa, perfectly heated water. For our family this machine was the perfect choice. It consistently provides excellent coffee for our coffee loving family. You will need to learn the maintenance routine to keep things running smoothly. Gail can assist with that if you have questions. We live in an area where our water is extremely hard. I was concerned about hard water build up in the lines, but Gail suggested filtered water. This works fine for us. Saeco sells filters for the water tank,especially designed for the machine. Also they sell Descal for the cleaning. And they sell the best espresso beans that are not too oily. Our favorite by far is the Velton's Bonsai Blend Beans. Good luck, hope this helps. Jun 12, 2012
Reply to Kim Good answer? Yes (1) No (0)
Charles K: I don't expect that you'd be disappointed, in the Xelsis. As with any espresso machine, it's possible to make both bad and good cups. But with a superautomatic, such as the Xelsis, I've eliminated some of the potential pitfalls. It is VERY CONSISTENT, in its technique, and also VERY FLEXIBLE, allowing you to customize the technique for any kind of drink you want to prepare. The default settings produce a fine array of beverages, but I've customized my personal profile, to always dispense my preferred quantity of hot water, so that my Cafe Americano always comes out exactly like I want it. With multiple personal profiles, my settings never conflict with those preferred by my wife, nor those of my mother-in-law! I originally chose the Xelsis, so my wife could have a cappuccino, by simply pressing one button. Its carafe design eliminates the tubing other models use, and it's convenient to keep the carafe in the 'fridge between uses. Jun 14, 2012
Reply to Charles Good answer? Yes (0) No (0)
VICKIE H: I have never used a Nespresso. I use the Xelsis at my office, since I do not have time to use a non-automatic. I think it makes a very good cappuccino, but like all things the beans, syrup, settings, etc affect the outcome. I do not use an automatic at home - I have an older manual espresso machine and I enjoy making them. I think if you want the automation feature this is a very good selection. Everyone here really enjoys the Xelsis and having their own custom settings. Jun 12, 2012
Reply to VICKIE Good answer? Yes (0) No (0)
W E: I can't compare the saeco to the DeLongi since I am not familiar with
their machine but I can say that we love the Xelsis SS. This is our second
Saeco, a higher model than the last. Programming for each user is a great feature. Love the milk caraffe. We use Lavazza Crema and lavazza
Blue. Lots of different coffee cycles offered. Very nice machine.
Jun 12, 2012
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Howard C: The Saeco Xelsis is much more capable and automated than the Nespresso, and since the Italian restaurant you went to uses a specific coffee bean and grind that pleased you, find out what they use before buying any espresso machine.

That being said, the short answer to your question is "no, you won't be disappointed with choosing the Xelsis".
Jun 12, 2012
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Bret N: I have both. The Nespresso uses its fancy pods. Hands down, the Xelsis is leaps and bounds better. You can use any ground coffee or whole beans you like and it has so many adjustments to make from temperature to strength to length. In a nutshell, you would not be dissapointed. You would be ecstatic. Jun 12, 2012
Reply to Bret Good answer? Yes (0) No (0)
Marilyn H: No you would not be disappointed it is an excellent coffee maker and you have the opportunity to select your strength of coffee drink. My Xelsis makes a great cappuccino. I like it much better than the local Retail cappuccino drinks. Jun 12, 2012
Reply to Marilyn Good answer? Yes (0) No (0)
Zach H: We love ours. We have a two small kids and being able to fire off a couple of serious coffee drinks with a few button pushes makes 5:50 AM Saturday morning palatable. Jun 12, 2012
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Cary M: It has been an easy to use and maintain. The coffee is great and would highly recommend the unit. Have used it for 1 1/2 years without problems Jun 13, 2012
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H M: absolutely not.
we love it so much we will be buying one for my office!
Jun 12, 2012
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Alec A asked: Presently, I have an Illy machine. While I enjoy the coffee, the machine is falling apart after only 1 year (temp gage doesn't work, inconsistent volume, steam wand tip comes off). I tried a another machine but couldn't get a decent brew. All I want is something that is easy and will work day-in and day-out. I drink a double shot cappuccino, and my wife has a lungo each morning. Is this the machine for me? Oct 8, 2012
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Terrence G: Alec-

I bought this machine a couple years ago. Went through disappointing purchases along the way, and more research and took a change (more than my intended budget) with this model. I love it.

It is EASY to work with after you read through the instructions and get acquainted. Especially for two people because it has settings for each person so you can tailor your drinks perfectly and then recall with the hit of a button. I think it is the best machine out there.

However, there is one drawback. The automated milk frother the milk comes out not as hot as one would like, and therefore makes your drink hot for the first few minutes (not blazing hot) and then after about 10 minutes you have a cold coffee drink. Not so good.

So the solution is either drink it fast (like i do) and make another if you like if you want more, don't use as much milk in a drink, or manually froth your milk (has this mode too). If you don't use that much milk in your drinks you dont even have to worry as this just manifests in latte's, etc. You could heat your milk and then put it in the carafe and that works too.

If you don't do milk drinks much, or don't plan on doing so for company, then i might recommend a lesser pricey model that is quality but doesnt have the range of automation for different drinks. You could spend 40% and still get the same quality brew and maybe a little more if you want a bean hopper instead of pods. That is what a friend did and they are happy (they went down after their more expensive automated model failed after 5 years).

Have had one issue where it wont reset from thinking i have to empty the trays. Figured this out, it is a bug (resets do nothing neither is it a descale issue). You just take the cover off the tray (the one inside the door), brew a few times without it and works again. Drove me crazy, but is what it is and seemingly workaround plays nice.

2 years and running really strong. Hope this helps.
Oct 27, 2012
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John P: Have had this machine about 20 months now. My wife and I use it everyday. Mostly for cappuccino, but like you I usually add an extra expresso shot. We love the machine. Yes, it is expensive, but it makes great drinks and is easy to use. Maintenance is simple. The convenience of the milk carafe is great - just pull it out of the frig and snap it in place. I read some reviews that the milk is not super hot. Not sure why people want super hot milk, but I find the coffee to be hot and the milk temp is just right for me. My wife also uses the wand for hot tea and hot chocolate (haven't used it for frothing). Won't hold a full pound of coffee - maybe 10 to 12 ounces. Can also use pre-ground coffee, but we have rarely used that feature. Seattle Coffee Gear customer service is great. Oct 10, 2012
Reply to John Good answer? Yes (1) No (0)
Teri KStaff: We love the Saeco machines for their build quality and ease of use, so this may be the machine for you! The Xelsis, however, has more bells and whistles than other machines, and may be more than you need if you don't have a number of users who tend to drink a variety of different milk-based drinks. The Exprelia still has the autofroth feature of this machine, but does not have multiple user menus for saving drinks. Feel free to give us a call at 866-372-4734 if you have other questions! Oct 9, 2012
Reply to Teri Good answer? Yes (1) No (0)
William I: I purchased in December 2011, and have not had a single problem to date. My wife and I and 2 sons consume, on average, 50 coffee drinks a week without fail. The machine is extremely consistent and reliable.

I tend to drink the americano or the macchiato (because I shy away from drinks with milk), and I think the americano is one of the best I've ever had. Everyone else tends to drink cappuccinos. They tell me the machine makes an exceptional cappuccino. Everyone - relatives, neighbors, friends, anyone that has tasted one - says the cappuccino is amazing.

With this machine, you will not need to use the wand to get steamed/frothy milk. It does that automatically. While you can use the wand to dispense hot water or extra steam, you probably won't need to. In January, we switched from half n half to 2% milk because the heavier milk actually proved to be too thick. We have recently begun experimenting with adding flavoring to the milk carafe. That seems to work pretty good.

Mechanically, I wish the machine had a larger drip tray reservoir. It needs to be emptied after it makes 5 drinks. The removal process is very simple. I'm just lazy, that's all. The water tank needs to be refilled after 6 or 7 drinks.
Oct 9, 2012
Reply to William Good answer? Yes (0) No (0)
howard l: The simple answer is yes. I own two one at home and one in my office. I tried a number of machines before settling on these. It is a very simple machine to use, works every time and makes a nice espresso, or cappuccino or lungo. We did have a problem with the heating element on the milk side twice and had to ship the machine back, once for repair and once for replacement. They stand by their product and no problems since. At the reduced price they are now selling, jump on it. Oct 10, 2012
Reply to howard Good answer? Yes (0) No (0)
John W: We purchased the Xelsis for my husbands's office (about 25 employees). It has worked very well in that setting. I think about half of the employees use it. We have not had any problems with it and I know it is used to make cappuccinos, americanos and other drinks. It is especially useful as it has the bypass doser as some employees use this to make decaf. Oct 10, 2012
Reply to John Good answer? Yes (0) No (0)
Chad C: It is a great machine, I have had for over a year and maintain when it tells me and have not had an issue. The cappuccinos and lattes are all single but I adjust mine and add a second shot after. Super easy to use, I highly recommend this machine and Seattle Coffee Gear. Oct 11, 2012
Reply to Chad Good answer? Yes (0) No (0)
Charles K: I've had no durability problems with the Xelsis, after 14 months. I chose this model for the one-button cappuccino for my wife, and its lack of external tubing. There are certainly less expensive models, but I expect to get many years of service from this unit. Oct 16, 2012
Reply to Charles Good answer? Yes (0) No (0)
Marina O: I had it since January 2011, and did not have a problem. Just make sure you don't use hard water in it, don't keep it on while not in use, and clean it periodically. Oct 9, 2012
Reply to Marina Good answer? Yes (0) No (0)
A shopper asked: Is there a hot water dispenser for tea drinkers? Apr 14, 2012
Answer this · Send to friends Good question? Yes (0) No (0)
Kim Q: Yes, there is a hot water wand, the small stainless tube on the left of the main espresso spouts. You go to the special selection button and request hot water with one touch. There is even a small picture of a tea cup with a bag in it. Very easy and perfect temp for tea brewing or a cup of cocoa which requires hot water. Enjoy!! Apr 14, 2012
Reply to Kim Good answer? Yes (0) No (0)
Charles K: The steam wand also dispenses hot water. Under each user profile, it is possible to customize the quantity of hot water dispensed, per cycle. Thus, one "user" may be set for the volume of a teacup, and another "user" may be set for the hot water quantity preferred for making a "Caffe Americano". Apr 14, 2012
Reply to Charles Good answer? Yes (0) No (0)
W E: Yes there is a hot water dispenser, the wand you see on the left front side of the machine. I used it once but the water wasn't hot enough
for my taste. The coffee machine makes great coffee though.
Apr 14, 2012
Reply to W Good answer? Yes (0) No (0)
Chad C: Yes, it heats water and dispenses with in a minute or so, also good to use the steam wand to steam soy for soy chai or other drinks.. Apr 14, 2012
Reply to Chad Good answer? Yes (0) No (0)
John P: Yes, there is a steaming/hot water wand with its own boiler. Wife uses it all the time for hot tea. Great machine. Apr 16, 2012
Reply to John Good answer? Yes (0) No (0)
George G: Yes. When the machine is on an icon of a tea cup and tea bag appears for the hot water dispenser. Apr 15, 2012
Reply to George Good answer? Yes (0) No (0)
Marina O: Yes, there is. Apr 14, 2012
Reply to Marina Good answer? Yes (0) No (0)
John B: yes Apr 14, 2012
Reply to John Good answer? Yes (0) No (0)
A shopper asked: If you had the choice between the Exprelia or the Xelsis which one has the best features? Feb 4, 2012
Answer this · Send to friends Good question? Yes (0) No (0)
A L: i can only speak to the saeco and the delonghi. my full review is on amazon, but this one is condensed (space limited). the biggest problem with the saeco is that the milk and the coffee is lukewarm at best. specifically, i used a digital instant read thermometer to check, and the milk stream out of the automatic frothing unit was only 115 degrees. the coffee was only 135 degrees. online review confirm this is a known issue. other drawbacks of the saeco include that the drip tray fills up quickly (about every 2-6 lattes) and the water reservoir is on the small side. on the positive side, the unit looks nice, it can support multiple users, and the manual frothing unit can be used to heat the milk to the desired temperature- it doesn't have the low-temp problem of the automatic frother. i returned the saeco and got another delonghi.

the delonghi makes a capuccino which i routinely hear is "the best i've ever had". here's how to tune it: turn the water temperature to HIGH (the milk stream is 175 - 180 degrees and the expresso comes out at 165 - 170 degrees). second, set it for 'extra-strong' coffee. this uses the most amount of beans. you still have to pull the shot early (manually or via programming 'my coffee'). to see the difference in coffee quality, get two shot glasses and serve up an expresso. fill the first shot glass with about 0.8 oz and then continue with the second shot glass for the rest. it is amazing how the first glass will have a beautiful copper crema on top and the second will be blond and bitter. so the moral of the story is to use only the first 1oz or so and if you want more, brew a second shot separately.

some other things i like about the delonghi - the water reservoir pulls out front (no problem fitting it under the counter); cleanup is easier (including a much bigger tube in the milk container); and as i said, it produces INCREDIBLE coffee drinks. i literally went from using two packets of sugar in my lattes to none at all.
Feb 7, 2012
Reply to A Good answer? Yes (0) No (0)
Kaylie KStaff: The Exprelia is a smaller, less bells-and-whistels version of the Xelsis. They have similar features as far as programming is concerned, but there are no user profiles. So, drink profiles are set for the machine rather than for the user.

Which machine you choose really comes down to preference and the setting in which the machine will be used.
Feb 7, 2012
Reply to Kaylie Good answer? Yes (0) No (0)
L E: I like the menu features of the Xelsis better than the Exprelia. I chose the Xelsis because of the 6 programable users. The Xelsis is very easy to use, and maintain. I do not think you could go wrong with either machiene, but if you like the ability to program different users I would highly suggest the Xelsis. Feb 7, 2012
Reply to L Good answer? Yes (0) No (0)
Ratomir R: Saeco Xelsis SS ! Feb 7, 2012
Reply to Ratomir Good answer? Yes (0) No (0)
L E: Xelsis Feb 7, 2012
Reply to L Good answer? Yes (0) No (0)
j muniz asked: Can you retrofit an EVO milk carafe to this machine to make better foamy and hotter milk? May 9, 2014
Answer this · Send to friends Good question? Yes (0) No (0)
Teri KStaff: We have tried a few auto froth combinations of the original Xelsis machines versus the Evo models, along with frothing from both the older and newer carafes on both model machines. The Evo carafes fit on the older, non Evo machines, however we were getting some inconsistent temperature results during these tests. We plan to continue our tests and if we find conclusive results we will post a video. So far we've not found enough to indicate the Evo carafe on the non Evo machines yield hotter results. May 13, 2014
Reply to Teri Good answer? Yes (0) No (0)
Peter L: Can you tell us the milk froth temperature for the following:

Original Xelsis with original carafe vs.
Original Xelsis with Evo carafe vs.
Xelsis Evo with original carafe vs.
Xelsis Evo with Evo carafe

This information would be appreciated to those of us wondering what how the original Xelsis compares with the Xelsis Evo including if the new carafe is solely responsible for the hotter milk froth as it could also be due to some other hardware/software upgrades.
Jul 3, 2014
Reply to Peter Good answer? Yes (0) No (0)
Miranda GStaff: We will certainly be doing some further testing, but at the moment, do not have conclusive results. We have definitely found that the original Xelsis with the original carafe produced milk around 110/111 degrees, and the new machine, the Xelsis Evo with the new carafe was about 8 degrees hotter, about 118/120 degrees. Once we have an answer, I'm sure they will post a video with the results, so stay tuned! There were upgrades made to both the carafe, and the internal components, so it should be interesting! Jul 5, 2014
Javier M: Thank you Teri! May 13, 2014
Reply to Javier Good answer? Yes (0) No (0)
Dougie asked: What is the difference between the Digital ID model and the more expensive Xelsis model? Dec 7, 2013
Saeco Xelsis SS One Touch Espresso Machine
Saeco Xelsis SS One Touch Espresso Machine
Saeco Xelsis Stainless Steel One Touch - Digital ID
Saeco Xelsis Stainless Steel One Touch - Digital ID
Answer this · Send to friends Good question? Yes (0) No (0)
Teri KStaff: Those prices do change all the time, so sometimes one model can be lower priced than the other, but both versions of the Xelsis have multiple users that can program their favorite drinks into the machine. The difference is that the Xelsis Digital ID version has a fingerprint reader for accessing multiple users drinks via a fingerprint scan. With the regular Xelsis, users scroll through menu on the machine to find their programmed drinks. The finish on the two machines is also slightly different, as the Digital ID machine with fingerprint reader is a shiny stainless finish, while the non fingerprint reader machine is a brushed stainless finish. Hope this helps clarify! Dec 7, 2013
Reply to Teri Good answer? Yes (0) No (0)
Dougie: Thank you. Can you still use the scroll through menu on the Digital ID version if the Fingerprint reader does not function properly. If not, have there been complaints about the reader not functioning? Dec 7, 2013
Reply to Dougie Good answer? Yes (0) No (0)
Teri KStaff: Yes, you can still access the different users via the menu without using the fingerprint reader on the Digital ID Xelsis. No, there have not been issues with the reader failing, however if you have dry skin or calluses you may have an issue with the reader recognizing your fingerprint. Gail, for example, has dry skin and has issues with the reader. You can always try multiple fingers if you have trouble! Dec 7, 2013
Dougie: Thank you for providing candid responses and making me more assured in this purchase. You have a great site here. Dec 7, 2013
Reply to Dougie Good answer? Yes (0) No (0)
Teri KStaff: No problem! Glad to help! :) Dec 9, 2013
A shopper asked: How much coffee does this produce on "1 serving"? Machines I have had in the past produce very little, & I heard this one barely produces even 2 ounces with 1 push of the espresso button. Do you have to constantly push it again & again to get a 8 ounce cup of coffee? Aug 4, 2014
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Jeanne T: The machine has settings that you can program for larger quantity. If you press the espresso button twice it brews enough for two cups. It also has the long espresso setting which is more but I'm not sure how much. The people in my house who prefer a full cup of coffee use the American Coffee setting which is equivalent to a strong cup of coffee. Aug 5, 2014
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A shopper asked: Can this machine be plumbed in? Jul 13, 2014
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Teri KStaff: No, unfortunately the Saeco Xelsis is not a plumbable machine, but it does have a fairly large 54 ounce water tank. Jul 14, 2014
Reply to Teri Good answer? Yes (0) No (0)
Milk Temp asked: A lot of people tend to complain that the milk temperature doesn't get hot enough with this machine. Can anyone tell me what temperature the milk is dispensed? On our current manual machine, we froth our milk to 65 degrees. I am concerned that if I spend this much money, I'll be disappointed and have to do it manually anyway. Any advice, greatly appreciated. Thank you. May 19, 2014
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Nicholas M: I'm not sure what the actual temperature is, but I always found it hot enough. I bought another machine for my parents and they love it as well. May 19, 2014
Reply to Nicholas Good answer? Yes (0) No (0)
A shopper asked: Hi!
I just got this machine, and I am finding I don't like the taste of the lattes or cappuccinos. I'm sure I just don't have the settings quite figured out yet! Is there anyone who can tell me, for either or both of those coffees, what they have their exact settings at? (For eg, coffe bean-2, coffee length 4 pushes on the button, milk length 3 pushes on the button etc.) I don't know much about this, but so far have been disappointed with the taste. Also, what are your favorite brand coffee beans? Thanks so much for the help!!
Rebecca
Mar 2, 2014
Answer this · Send to friends Good question? Yes (0) No (0)
Teri KStaff: We like Lavazza beans for a nice, non oily bean for a super automatic like this Xelsis. I'd suggest trying a different bean before you try anything else in the settings, as the bean you use will make the biggest difference. If you find the current taste to be milder than you'd like, I'd suggest trying a bolder Lavazza like the Grand. If you're finding the flavor to be stronger and you'd like the the taste a bit milder, then try Lavazza Qualita Rossa. If you don't like Lavazza, the Zoka Paladino is a nice chocolatey bean, or Velton's is a bit more citrusy. I have included a few links below:

http://www.seattlecoffeegear.com/lavazza-grand-espresso-whole-bean

http://www.seattlecoffeegear.com/lavazza-qualita-rossa-espresso-whole-bean

http://www.seattlecoffeegear.com/zoka-coffee-espresso-paladino-blend-12-ounces

http://www.seattlecoffeegear.com/velton-s-coffee-bonsai-blend
Mar 3, 2014
Reply to Teri Good answer? Yes (0) No (0)
A shopper asked: I have a xelsis about two years old and it has hung up in the descale cycle at about six bars in the cycle. this occurred shortly after an alert to empty the grounds tray and the drip tray. how do I get out of this stalled cycle? the manual says it cannot be turned off during this process. Nov 12, 2013
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Teri KStaff: Did you try removing the grounds tray and drip tray and emptying them, and then leaving them both out of your Xelsis for about 15 seconds? Once you replace them, the message should clear and you should be able to continue with the descaling. Keep in mind that turning off the machine in the middle of the descale cycle does restart the process from the beginning, though if you do need to restart, since you've already run descaler through the unit, after the restart you could just use regular water. I hope this does the trick! Nov 13, 2013
Reply to Teri Good answer? Yes (0) No (0)
Cole B asked: Regarding the Intenza water filter built inside this machine, how often will I need to order replacement filters for it? Oct 25, 2013
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Teri KStaff: Changing out the Intenza water filter will depend on the hardness of your water, but typically they need to be changed out every three months. The Saeco Xelsis SS One Touch will tell you when to change those filters out, though, as long as you program the water settings in your machine. You can program both the water hardness and if you are using a water filter, and with those settings your machine will tell you when to descale and when to change the water filter. Oct 26, 2013
Reply to Teri Good answer? Yes (0) No (0)
Cole B: Where and how much are the filters to replace every 3 months? On your website? Oct 27, 2013
Teri KStaff: Check out the Intenza water filters at the link below:

http://www.seattlecoffeegear.com/saeco-intenza-water-filter-replacement

You can find pricing info there, along with discounts if you're ordering multiple quantities of that filter. Oct 28, 2013
A shopper asked: Can it make American coffee too? Jun 14, 2012
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Kaylie KStaff: Yes, the Saeco Xelsis has an option for American Coffee. Jun 26, 2012
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Doug Hayes H asked: I broke my milk caraffe. Where do I get a new one? May 11, 2012
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Kaylie KStaff: At this time, please contact Saeco directly to get a new carafe. May 14, 2012
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Tim P asked: What is the minimum counter top height clearance by 1. raising the lid and filling with a jug or 2. space needed to get the water tank out to fill? Mar 8, 2012
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Kaylie KStaff: To raise the lid of the Xelsis SS espresso machine, you will need ~18 7/8" of clearance. To remove the water tank, you will need ~22" of clearance, plus room for your hand. Mar 8, 2012
Reply to Kaylie Good answer? Yes (0) No (0)
Tim P: Thanks for the info Kaylie. It looks like I have to find another place on my counter top for a machine to replace my dying Saeco Magic Deluxe or look for a more compact machine. Does the Xelsis have a rotating base like the Magic Deluxe by any chance? Mar 8, 2012
Kaylie KStaff: No, the Xelsis does not have a rotating base. How much room do you have to work with and what features are you looking for?

The Saeco Syntia Cappuccino (http://www.seattlecoffeegear.com/Saeco-Syntia-Cappuccino-Superautomatic-Espresso-Ma-p/scg10488.htm) is a great little machine and measures only 12.5" high. It's water reservoir is in the front, so it doesn't require extra clearance to refill. Mar 8, 2012
A shopper asked: Does it have a burr grinder? Dec 20, 2011
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SCG SStaff: Yes. This machine has a built-in burr grinder. Dec 30, 2011
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Looking for warranty, care information, or videos of this product? You're in the right place!

 

Saeco Espresso Perfetto

The independent coffee tasting organization Italian Tasters has certified Saeco's Xelsis, Exprelia and Intelia superautomatics  as producing Espresso and Cappuccino Perfetto. Learn More.


Warranty Information for the Saeco Xelsis One Touch Superautomatic

What it Covers:

Saeco espresso machines, coffee makers and grinders

Length: 1 Year
Who Supports the Warranty: Saeco
Warranty Contact Information: 800-933-7876
Eligible for SCG Extended Warranty? Yes (Espresso machines only).
Can SCG Repair? Yes. Read more about our out-of-warranty repair services.

Caring for the Saeco Xelsis One Touch Superautomatic

  • Descale every two to three months. We recommend using Dezcal.
  • Soap out water tank (if applicable) and drip tray every few days.
  • Clean and rinse the milk pitcher in soapy water every few days.
  • Remove the brew group and spray it down with hot water (no soap!) about once per week. Alternatively, the Xelsis can automatically clean the brew group using Cafiza cleaning tablets.
  • Wipe the brushed stainless casing with a damp rag or sponge. Casing can also be cleaned periodically with stainless steel cleaner/polish.

User Manuals for your Saeco Xelsis One Touch Superautomatic


Articles Featuring the Saeco Xelsis One Touch Superautomatic

The Reluctant Barista: Xelsis SS One Touch Espresso Machine


Videos Featuring the Saeco Xelsis One Touch Superautomatic

Cleaning a Superautomatic Brew Group

Compare One Touch Superautomatics

Compare Saeco Superautomatics

Can I Use Grindz to Clean My Superautomatic?

Saeco Superauto Brew Group Lubrication

Saeco Superauto Shot Calibration

Saeco Superauto Bypass Doser Dosages

How Does a Superautomatic Work?

Crew Review: Saeco Thermal Milk Carafe Kit

Using the Steam Wand on the Saeco Xelsis

Saeco Xelsis Maintenance

Measuring Temp on the Saeco Xelsis and Jura Impressa Z7

Design engineers should be fired

Review by
4.66666666666675
Quality
Price
Value

We have had our xelsis for about a month and really enjoy it. We bought a reconditioned one from Seattle Coffee Gear and when it arrived, I thought they may have sent us a new one by mistake. Perfect like-new condition makes it a fantastic value. It makes GREAT coffee and is very easy to use. We (or should I say I) drink several cups of coffee each morning and also enjoy having a really great cup of coffee with friends. With that in mind, why in the world did the design folks make the water tank soooooo small and, even more frustratingly, why did they design the inside overflow so small also. To have to open the machine and drain the inside overflow about every five cups is inexcusable. This machine could be perfect had the design folks addressed this or at least had a self filling/draining tank feature.

(Posted on 8/20/14)

Quality and quantity of each cup is very inconsistent

Review by
25
Quality
Price
Value

No two drinks are created equal! You think you got the the right proportion of milk/foam/coffee then you press the same button again, without changing any settings and your cup may overflow or you only get a few squirts of milk.

The machine is also very needy. The dredge draw is too small and needs constant emptying.

It is well constructed and looks nice but just too inconsistent and needy for its steep price.

(Posted on 3/8/14)

Needs larger drip tray

Review by
4.33333333333335
Price
Value
Quality

Makes great coffee drinks. Easy to use once you learn the functions.
Pros:
1. Easy to program for each user. Two methods are by menu selections or while brewing you can set the various items.
2. Enough selections to meet most tastes. I like my coffee strong and it is easy to set it for extra amount of grounds.

My only complaints:
1. The drip tray behind the door is way too small. Have to dump way too often. The tray in the front is about the right size.
2. Water tank could be larger by at least 50%.
3. Milk with initial draw tube is too cool for my taste. Switched over to the middle size tube and it seems to be better. (there are three draw tubes with different internal size hole).
4. Would rather be able to enter a person's name rather than just a symbol for each user.

(Posted on 2/23/14)

Too slow for multiple shots

Review by
3.66666666666675
Quality
Price
Value

I own this machine currently. It is my fifth or sixth espresso machine and 3rd automatic. It's quiet and beautiful (if you don't mind wiping down the stainless) and very programmable. I also love that Saeco makes it easy to remove and clean all the internals - essential if you use oily beans! The automatic steamer for milk works great and it also has a steam wand if you want to do it yourself. Unfortunately, Saecos only make one shot at a time... Sure, you can press the button twice so it will make two sequentially, but who wants to wait? Especially difficult when entertaining to make one shot at a time. At this price, a machine should make drinks faster. It also seems like you are always emptying the hopper or the tray or refilling the water tank if you have multiple users.

(Posted on 1/15/14)

WOW!

Review by
55
Price
Value
Quality

Just purchased a Saeco Xelsis SS One Touch Espresso Machine for myself for Christmas. Been looking at this for the past two years and decided to splurge.

Was upfront from the very beginning, it was going to be a bakeoff between the Nespresso Citiz and the Saeco. Seattle Coffee Gear is unbelievable in helping me over the past year or two showing me how to do things. In fact, I had a question and needed to know how to do something and stopped in on 12/27 and they were so nice. Will be back in a heartbeat.

Nespresso Citiz verses Saeco Xelsis:

Of course the Nespresso Citiz is much cheaper, mine with the frother was $250.00 and the Saeco Xelsis was around $2650.00.

Nespresso

Pro:
Easy to use, huge pro is the frother gets the milk hot. The pods are easy to use but you need to order them and it takes approx. two days to get your order

Con:
Coffee is gross, got stuck with some really bad ones. Never quite got the coffee to taste like when you go out and buy at a coffee stand or somewhere like that. Although Nespresso will tell you can use one pod for two shots, don’t believe them you have to use two single pods.

Saeco Xelsis:

Pro:
Taste just like when you go out and order it. Easy to use. Looks fabulous on my counter. Coffee tastes like it should and is really good. Did I say the coffee is good? Yes I believe I did. It is a beautiful piece of machinery and works like a charm.

Con:
Price, would love to see this come down a bit in price. Milk should get hotter when one selects the automatic button for lattes for example (This is where the frother that comes with the Citiz outperforms getting milk hot on the Saeco Xelsis). The wand is there to get the milk hotter though. My family and friends all want to come to my house to have some coffee from this machine and to ooh and ahh. Like one reviewer said they had to heat up the milk in the microwave. No, will not do that and that was the reason why I went to go see them SCG on how to use the wand.

All and all would buy this again. Great product and you cannot go wrong by buying this.

(Posted on 12/30/13)

Absolutely love this machine!!!

Review by
55
Value
Quality
Price

I normally don't write reviews for products but this machine is worth every penny. I purchased a refurbished machine so the price was amazing for what you are getting. The milk does not get very hot but I don't like my lattes extremely hot anyway. The quality of the machine is top notch as well.

(Posted on 10/26/13)

Worth the Cost

Review by
4.33333333333335
Value
Quality
Price

After 12 years with a Bosch, I must say that I'm impressed so far (only been a week). Although I agree with an earlier review regarding the frequent emptying of the trays & needing to sop up any liquid not caught by the receptacle that should be kept beneath the spout, I have no complaints --- except that it doesn't deliver the wonderful coffee drink varieties it makes to me in bed. I hesitated to spend so much yet couldn't find any other machine with as many features. Push button cappuccinno, latte, macchiatto, espresso, etc, etc? Yup, I am definitely drinking more coffee...& loving it. It heats quickly, rinses efficiently, rinses the milk container each time. Will make time to spend more time learning its personalization features. Absolutely classy & shiny look. Seems quite well-made. Time will tell how it wears, but all-in-all, I do not regret the money spent, or how spoiled I feel!

(Posted on 7/23/13)

I LOVE my machine!!! BUT

Review by
3.33333333333335
Price
Value
Quality

I have alot of complaints about this machine mainly because I owned 2 Black and Decker $99 expresso/frother machines that were manual BUT
1. held far more water, 2. water tray did not have to be emptied as often and though I had to froth manually - my lattes came out hot. I do LOVE the fact that my new Saeco machine is automatic because my husband can now serve his tennis buddies without my help or help me out with dinner guests but this machine FOR ITS PRICE is lacking and will hopefully improve these problems: 1. doesn't hold enough water - we are constantly refilling. Thank goodness when I designed my kitchen I put in 3 sinks - one by the stove, one in the "drink" area and the main sink. I am able to just extend the faucet wand and refill quickly and easily. 2. It doesn't hold many beans. My daughter in law has owned 3 Saeco's before me and both hold FAR more beans and water than this one. 3. We are empting the coffee grounds and waste water every few drinks - far too often! Again, I have started putting it down the disposal in the sink to sa ve time. 4. The drip tray in the front that your cup sits on - has no way to empty it. You have to take a towel/cloth and soak up the rinse water. I try to remember to leave a cup in place so that when the machine "rinses" itself periodically thruout the day - it is caught in a cup so I don't have to clean the drip tray as often. 5. The REALLY frustrating problem is that it does not tell you when the coffee beans are GONE and goes ahead and froths your milk and dumps in hot water. You realize it when you see the lack of color in your drink. 6. The other disappointing item is the fact that when you make drinks with milk - the machine does not heat the milk hot enough when it froths to give you a hot cup of coffee. We either have to manually froth it to get it up to temp or just stick it in the microwave for 30 secs. I love the ability to program all the different drinks for different members of the family. I love the looks of it. I love the automatic frother and use the machine constantly. It takes a long time to heat up and come to temperature but you could program it to wake up and do that IF you had some kind of regular schedule. We are retired and enjoy NOT having a set schedule. Even with all my complaints - I love the machine and so does my husband.

[From Seattle Coffee Gear: The drip tray can be removed for emptying and cleaning by gently pulling up on the lip underneath the tray.]

(Posted on 1/1/13)

My first machine and we love it!

Review by
4.66666666666675
Price
Value
Quality

We purchased this machine a few months ago. We are new to the world of espresso making. This machine made it so easy and fun! I have ventured into steaming my own milk now, which i love because i like my drinks really hot. That's one of the things i really like about the Xelsis in that it has that option. We are very good about keeping it clean and not ignoring the programed instructions for doing such. Just a note, we purchased a refurbished machine and saved a bundle. It came in perfect condition. We named our machine "Rosie" after the robot in the Jetson's. We love our Rosie!

(Posted on 7/25/12)

Works great! Easy to use.

Review by
45
Price
Value
Quality

No complaints - very ease to use. Warning you may drink more coffee because it is so simple to use!

(Posted on 6/12/12)

Great lattes, easy to use

Review by
55
Quality
Value
Price

Kids love the wand for hot chocolate. Parents love the lattes.

Pros:
Quiet, Easy To Use, Great Taste, Quick Brewing

Cons:

(Posted on 5/13/12)

Great machine

Review by
45
Quality
Value
Price

This is like having Starbuck's in your kitchen. The taste is outstanding and it's easy to program and use. The only negative so far, is that if the drip tray or grinds container needs emptying, the machine will stop right in the middle of the brew cycle to tell you to do so. After emptying both, it does not resume the cycle, and you have to start over. Overall, though, this is a wonderful machine, and I hope it lasts a very long time, as it cost a small fortune.

Pros:
Quick Brewing, Easy To Use, Great Taste

Cons:
Small Water Container

(Posted on 4/26/12)

Better than I can do

Review by
55
Quality
Value
Price

I previously had a Delonghi super automatic that died after a couple years of coffee use. Recently, I've found cappuccinos to be my favorite drink, so I bought this based upon the Kat and Gail reviews of super automatic espressos. After I hit the purchase button I started looking at their reviews of Rocket semi automatics and became concerned about making that perfect shot. Well I tried on my delonghi manual machine and compared to the Saeco. The Saeco blew away anything I could do on taste. No worries here.

When I started up the Saeco water would not pump. Read several reviews on the web that this was a common problem after shipping. Good advice on the web for how to fix this. Everything works fine now.

The carafe needs extra cleaning. I cleaned it once, but still got a rubbery taste from the milk. Had to wash another three times to get rid of this off taste.

All were acceptable startup problems. I love the cappuccino it makes. Perfect and better than I could make on my manual machine. Plenty hot and plenty strong.

The construction of this machine is exceptional. I can use any size cup and my cups I bought for cappuccinos are the exact size of the cappuccino this dispenses. I like it when designers of a gadget like this pays attention to details. From the airtight bean lid to the adjustable dispenser they really spent time designing it. I had previously tried a Delonghi Gran Dama, but it was not as well built. In particular the user interface is cheap junk that doesn't last. This machines interface is the best I've seen on the market. It uses a crisp LED, that is as good as that on most computer displays.

If you go super automatic, this is the best machine sold for the price.

One last pitch... The Kat and Gail reviews are what I need to understand what I'm buying. Thanks for providing the right information in an entertaining fashion.

Pros:
Quick Brewing, Easy To Clean, Great Taste, Easy To Use, Quiet

Cons:

(Posted on 3/23/12)

Xelsis Can't Be Beat

Review by
55
Quality
Value
Price

This machine is well worth the money, you will never need another super automatic!

Pros:
Quick Brewing, Easy To Clean, Great Taste

Cons:
Small Water Container

(Posted on 12/26/11)

Xelsis is the best machine made by man!

Review by
55
Quality
Value
Price

Stop thinking about it and Buy the Xelsis. My life had changed so much I get up every morning like a kid on Christmas day thinking about that amazing machine. The Xelsis is human perfection at its finest. This should be in every kitchen in the world. I think its the best of the best the milk thing is amazing. I barley have to do a thing except push the button for what I desire. Its like a genie in a bottle. It does kind blow that its like 2K+ but when your sitting back in your favorite chair with that amazing coffee you'll be like WINNING and so is the Xelsis.

Pros:
Well built quality, Easy To Use, Cleaning easy, Coffee tastes great, Great Taste, Easy To Clean, Sexy, Milk foam amzing, It will amaze you

Cons:
Price, Small Water Container

(Posted on 12/12/11)

Wonderful Superautomatic

Review by
55
Quality
Value
Price

The Saeco Xelsis SS superautomatic espresso machine is solidly crafted, stylish and does a superb job of brewing to perfection regardless of which one-touch option is selected. The user customization capabilities make it very easy to craft beverages to your precise specification, time after time.

Pros:
Easy To Use, Quiet, Large Water Container, Quick Brewing, Easy To Clean

Cons:

(Posted on 9/27/11)

Fantastic!!

Review by
55
Quality
Value
Price

I purchased this machine a couple months ago. As a new Mom with a hectic schedule - I love/need great espresso but don't have the time for the "theater" of making it. This machine is perfect. It makes excellent espresso with minimal effort.

Other reviews are correct - it will stop making a drink midway if it runs out of water and it will make a shot after the beans run out. However, these small glitches are easily solved with a regular routine of topping off the machine.

Pros:
Easy To Use, Easy To Clean, Great Taste, Quick Brewing

Cons:

(Posted on 3/10/11)

Love It..Get it...Don't Look Back

Review by
55
Quality
Value
Price

Bottom Line: It is worth the extra money you will pay. I looked at most of the one touch superautomatic expresso makers. I actually bought the Delonghi 5500 and returned it; turns out the manufacturer recommends that you NOT keep the milk container in the refrigerator, so what's the point? The Xelsis is a beautiful, easy to use and consistent one touch. The milk is plenty hot for us and the added bonus of the steaming wand is what put this over the top for me. It is simply a solid well built and easy to use machine. The expresso and milk drinks are as good as you will get from a one touch. The milk container is easy to snap in and out, it's self cleaning is very effective. I wish the drip container was a bit larger, but that is my only complaint. Over the life of the machine, I decided to splurge and buy this one. The Juras were fine, but the milk design just felt jury rigged to me and took up too much counter space. I keep this just a bit close to the front of the counter because it is under a cabinet. Just move it up a bit and access to the water and beans is easy. The Delonghi has a more convenient access to the water container, but it is a simple matter to just tug out the machine a bit. I am glad I spent the extra bucks.

Pros:
Great Taste, Easy To Clean

Cons:

(Posted on 12/24/10)

Top Shelf Product!

Review by
45
Quality
Value
Price

We finally made the plunge for our small business office enviroment with this machine. We have used it for about 4 weeks and love it!! Very easy to use yet lots of tweeks to customize for each users taste and cup sizes.

The milk system is awesome! What a great setup! Its self cleaning makes using so simple.

I do think the coffe/milk could be a little hotter yet others here have their setting on the lowest temp so it must be just right. You can easily steam a drink to warm it up.

4 stars only because I wish you could connect this to a water line. The quality, heavy construction and functionality though make it a great purchase. If you are in this price range its money well spent.

Pros:
Great Taste, Easy To Use, Quiet, Quick Brewing, Commercial Grade, Easy To Clean

Cons:
Small Water Container

(Posted on 11/4/10)

Love this machine -only minor niggles

Review by
45
Quality
Value
Price

I love this machine but I wish the water container and empty grounds container were larger.

Pros:
Easy To Use, Great Taste, Easy To Clean, Quick Brewing

Cons:
Small Water Container

(Posted on 8/30/10)

Simply the greatest!

Review by
55
Quality
Value
Price

I can't even express how much I love this machine. The coffee comes out great every time. It is infinitely customizable with the SBS control knob. I never thought I would spend this much money on a coffee machine, but it is money well spent. It is simply beautiful in person with a nice clear multicolor display and is wonderfully built with heavy hinges on the front door and an all stainless enclosure.

Pros:
Easy To Use, Commercial Grade, Quick Brewing, Easy To Clean, Great Taste

Cons:

(Posted on 8/5/10)

delivers

Review by
55
Quality
Value
Price

Everything I expected, and more.

Pros:
Quick Brewing, Easy To Clean, Great Taste, Easy To Use

Cons:

(Posted on 7/9/10)

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