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The Saeco Xelsis SS One Touch superautomatic is an easily approachable espresso machine, even for the most tech-phobic coffee drinker. An intuitive touch-screen interface menu allows for one-touch pre-programmed and customizable drinks. The brushed stainless steel case looks great in a home or office environment. More than just espresso, you can create lattes and cappuccinos as well with the removable milk pitcher, which can also be kept in the refrigerator between uses. To create your own microfoam, the Xelsis has a separate steaming/hot water wand (with no panarello) with extra strong steam pressure, something we have not seen on other superautomatic models we have tested in this category. A hot water spigot makes tea, cocoa or cup o'soup in seconds. Never mind the technology, just think of it as magic. Push button, receive coffee!
Features & Functionality of the Saeco Xelsis One Touch Superautomatic
- Animated Color Touch Interface: Select from six user profiles, each with six programmable beverages. The wide easy to read screen allows for simple beverage selection and intuitive set-up.
- Removable Milk Frothing Carafe with Automatic Cleaning Cycle: External container automatically froths milk into your cup. The top portion of the handle swivels to the left to dispense steamed milk directly into your cup during the brew cycle. When the handle is swiveled back to the container it automatically rinses itself to keep the container clean and clear of any milk clogs.
- Alternate Steaming and Hot Water Wand: The Xelsis has a dedicated hot water and alternate steaming wand with dedicated 2nd boiler for strong steaming power. The stainless steel wand does not include a panarello and is perfect for creating your own micro-foam.
- Removable Water Tank: 54 oz. removable water tank includes an Intenza water filter.
- Double Boiler System: The Xelsis has two stainless steel boilers that ensure there is always water at the right temperature for brewing, steaming, or dispensing hot water.
- Saeco Brewing System (SBS): Allows you to choose the strength and consistency of your coffee by turning a dial.
- Pre-ground Coffee Option: When you want to brew a quick batch of preground coffee, you can use the Xelsis' bipass doser located on the top of the machine.
- Aroma System: The Saeco Aroma System pre-wets your coffee grinds to ensure the best possible coffee extraction. This feature, also known as pre-infusion, can be turned off or on, or lengthened to suit your taste.
- Automatic Turn-on and Energy Save Functions: Your Saeco super automatic can be ready to brew right when you get up. You can also set it to shut down after a certain amount of time, so you never need to worry about wasting power.
- Protective Coffee Bean Hopper: The large coffee bean hopper has an airtight sealed lid with anti-UV coating keeps the bean fresh longer.
| Pros |
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| Cons |
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| Ease of Care and Maintenance | 5 |
| Ease of Use | 5 |
| Overall Value for the Money | 5 |
| How Does it Compare? | The Xelsis One Touch Superautomatic is the only one of its kind with a steam wand. |
| Model Number | HD8944/47 |
|---|---|
| Manufacturer | Saeco |
| Width | 10.875 inches |
| Depth | 12.625 inches (without drip tray) | 16.375 inches (with drip tray) |
| Height | 15.0 inches |
| Weight (lbs.) | 45.0000 |
| Watts | 1500W |
| Volts | 120V |
| Programmability | Yes |
| Case Material | Polished Stainless Steel |
| Boiler Material | Stainless Steel |
| Cup Clearance | 4.5 inches |
| Reservoir Size | 54 oz |
| Steam Wand Type | Traditional Only |
| Cup Warmer | Yes |
| Warm Up: Brew Time | 1 minute and 41 seconds |
| Warm Up: Steam Time | 23 seconds |
| Boiler Design | Double Boiler |
| Water Sources | Reservoir/Internal Tank |
| Auto Shut Off | Yes |
| Auto On | Yes |
| Pre-Infusion/Aroma | Yes |
| One-Touch | Yes - Optional, with Steam Wand |
| Bean Hopper Capacity | 12 oz |
| Bypass Doser | Yes |
| Material | Stainless Steel |
Submit a question directly to owners of this product and ask what they think about it!
I swallowed for a long time at the price tag and considered the cheaper Saeco Syntia, but in the end I knew in my gut that should get the Xelsis with the touch display control and the SBS pressure feature.... so I smoked my plastic up [my Visa - which still stinks hot :-)] and ordered my precious in time for christmas.
As I suspected the machine is built like a tank, and cannot imagine one without the electronic touch control that this one has. [It is much like the iPad or iPhone...heavy, metal, glass, perfect and just freakin' works]. The LCD interface lets you customize or tweak any setting or feature. In my opinion it wouldn't make sense to have such an expensive machine without the control interface that this has. For example, if your latte is lukewarm, you hop on the interface and adjust the temps for the latte button.
In summary I would either go all out and buy this machine for its gorgeous user interface...or go as simple as possible and buy a manual machine.
With the two year warranty, I have another year left in case something does break on it..but I really doubt that since its worked perfect so far. Usually a lemon machine would have shown itself by now :-)
I think it will easily last 10 years or more but I'll get rid of it way before that...
My ONLY gripe about this machine is the milk doesn't get hot enough. So usually I steam the milk manually, or just pop the drink in the microwave for a few sec after making it.
Good luck. Jan 16, 2012
We were also skeptical about the purchase of this model & make. But with several years of 'thinking' about it, we did go with this model. We love it. We are avid coffee drinkers and really fussy about excellent coffee! This machine makes consistent espresso every time. It does require regular de-scaling, water filters and fresh water & excellent beans. We order the Velton's Bonsai Blend which produces beautiful crema!!! You will also need to lubricate the moving parts with the special food grade gel, which you can also get from Seattle Coffee Gear. We have a friend that has had a Saeco machine for 6-7 yrs now and with regular cleaning he has had excellent service for his family! We knew which ever product we chose, it would be a Saeco. I think our friends model is a Royal Professional. Good luck with your purchase. Seatlle Coffee Gear is also great at personally answering your questions, if you call them direct! We love our machine!!!! I especially love the Velton's coffee we use. The beans are extremely consistent & fresh and are shipped only when the order is placed. In fact the roasting takes place within days of shipping! Hope this helps!!! Jan 16, 2012
And our coffees, mochas, espressos, and lattes are great! And, they are consistently great with each brew and draw.
Some comparative thoughts: We've had a Jura S7 previously and this machine is superior with its espresso quality and overall unit appearance. I was spoiled on the lack of maintenance that the Jura required, but there is no real difference between both machines with the upkeep and maintenance. Plus, when my Jura had problems, I had to pack up the whole machine to mail to NJ for service (as the brew group is sealed). The Saeco is much more easily serviced by many more shops.
Just my 2-cents. YMMV. Jan 16, 2012
FMK Jan 16, 2012
An espresso lungo, (long espresso) is 5 oz's.
A regular press of the espresso button, signals the machine to pull one shot, but there are two spouts, so you could use two smaller espresso cups, for a 1 oz shot in each cup. We have some small Vietri espresso mugs which hold the double shot, 2oz's quite nicely. Strength of shots on all operations are adjustable.
The special button allows for hot milk, American coffee, steam or hot tea water & espresso macchiato.
We are going on two years with this machine and with regular cleaning, and the freshest Velton's Bonsai Blend espresso beans, we are very happy.
The only problem we experienced with the machine was the cleaning cycle, the machine has a sensor and when the cleaning cycle runs you need to be right there to empty the drip tray. Sometimes with the opening and closing of the door, the counter or sensor was sensitive. I sent the machine to Saeco in Michigan and they gave the machine a check up and emptied the water I could not drain out of the lines, and the tech ran the machine through three test runs of the cleaning cycle. He said the machine was fine. So, all in all, we are extremely happy with this machine. Enjoy! Let us know if you have any more questions. One more thing, we have a friend who owns a Saeco, different & older model. He has had his for 10 yrs. He has loved his machine and used his daily also. With regular descaling these machines last forever!! Hope this helps! Mar 13, 2012
You can vary the size a few different ways with this. you can change the amount of water in the shot and you can also make a double shot of most drinks. I make a double 'American' coffee most mornings and it is about 12 OZ, I would say? You can also just keep hitting the button for more shots.
Hope that helps-
Zach Mar 13, 2012
Happy Brewing Mar 14, 2012
You can also hit the brew button twice and get a double super large americano which is what I routinely do. Mar 13, 2012
their machine but I can say that we love the Xelsis SS. This is our second
Saeco, a higher model than the last. Programming for each user is a great feature. Love the milk caraffe. We use Lavazza Crema and lavazza
Blue. Lots of different coffee cycles offered. Very nice machine. Jun 12, 2012
That being said, the short answer to your question is "no, you won't be disappointed with choosing the Xelsis". Jun 12, 2012
I bought this machine a couple years ago. Went through disappointing purchases along the way, and more research and took a change (more than my intended budget) with this model. I love it.
It is EASY to work with after you read through the instructions and get acquainted. Especially for two people because it has settings for each person so you can tailor your drinks perfectly and then recall with the hit of a button. I think it is the best machine out there.
However, there is one drawback. The automated milk frother the milk comes out not as hot as one would like, and therefore makes your drink hot for the first few minutes (not blazing hot) and then after about 10 minutes you have a cold coffee drink. Not so good.
So the solution is either drink it fast (like i do) and make another if you like if you want more, don't use as much milk in a drink, or manually froth your milk (has this mode too). If you don't use that much milk in your drinks you dont even have to worry as this just manifests in latte's, etc. You could heat your milk and then put it in the carafe and that works too.
If you don't do milk drinks much, or don't plan on doing so for company, then i might recommend a lesser pricey model that is quality but doesnt have the range of automation for different drinks. You could spend 40% and still get the same quality brew and maybe a little more if you want a bean hopper instead of pods. That is what a friend did and they are happy (they went down after their more expensive automated model failed after 5 years).
Have had one issue where it wont reset from thinking i have to empty the trays. Figured this out, it is a bug (resets do nothing neither is it a descale issue). You just take the cover off the tray (the one inside the door), brew a few times without it and works again. Drove me crazy, but is what it is and seemingly workaround plays nice.
2 years and running really strong. Hope this helps. Oct 27, 2012
I tend to drink the americano or the macchiato (because I shy away from drinks with milk), and I think the americano is one of the best I've ever had. Everyone else tends to drink cappuccinos. They tell me the machine makes an exceptional cappuccino. Everyone - relatives, neighbors, friends, anyone that has tasted one - says the cappuccino is amazing.
With this machine, you will not need to use the wand to get steamed/frothy milk. It does that automatically. While you can use the wand to dispense hot water or extra steam, you probably won't need to. In January, we switched from half n half to 2% milk because the heavier milk actually proved to be too thick. We have recently begun experimenting with adding flavoring to the milk carafe. That seems to work pretty good.
Mechanically, I wish the machine had a larger drip tray reservoir. It needs to be emptied after it makes 5 drinks. The removal process is very simple. I'm just lazy, that's all. The water tank needs to be refilled after 6 or 7 drinks. Oct 9, 2012
for my taste. The coffee machine makes great coffee though. Apr 14, 2012
the delonghi makes a capuccino which i routinely hear is "the best i've ever had". here's how to tune it: turn the water temperature to HIGH (the milk stream is 175 - 180 degrees and the expresso comes out at 165 - 170 degrees). second, set it for 'extra-strong' coffee. this uses the most amount of beans. you still have to pull the shot early (manually or via programming 'my coffee'). to see the difference in coffee quality, get two shot glasses and serve up an expresso. fill the first shot glass with about 0.8 oz and then continue with the second shot glass for the rest. it is amazing how the first glass will have a beautiful copper crema on top and the second will be blond and bitter. so the moral of the story is to use only the first 1oz or so and if you want more, brew a second shot separately.
some other things i like about the delonghi - the water reservoir pulls out front (no problem fitting it under the counter); cleanup is easier (including a much bigger tube in the milk container); and as i said, it produces INCREDIBLE coffee drinks. i literally went from using two packets of sugar in my lattes to none at all. Feb 7, 2012
Which machine you choose really comes down to preference and the setting in which the machine will be used. Feb 7, 2012
The Saeco Syntia Cappuccino (http://www.seattlecoffeegear.com/Saeco-Syntia-Cappuccino-Superautomatic-Espresso-Ma-p/scg10488.htm) is a great little machine and measures only 12.5" high. It's water reservoir is in the front, so it doesn't require extra clearance to refill. Mar 8, 2012
Looking for warranty, care information, or videos of this product? You're in the right place!
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The independent coffee tasting organization Italian Tasters has certified Saeco's Xelsis, Exprelia and Intelia superautomatics as producing Espresso and Cappuccino Perfetto. Learn More. |
Warranty Information for the Saeco Xelsis One Touch Superautomatic
| What it Covers: |
Saeco espresso machines, coffee makers and grinders |
| Length: | 1 Year |
| Who Supports the Warranty: | Saeco |
| Warranty Contact Information: | 800-933-7876 |
| Eligible for SCG Extended Warranty? | Yes (Espresso machines only). |
| Can SCG Repair? | Yes. Read more about our out-of-warranty repair services. |
Caring for the Saeco Xelsis One Touch Superautomatic
- Descale every two to three months. We recommend using Dezcal.
- Soap out water tank (if applicable) and drip tray every few days.
- Clean and rinse the milk pitcher in soapy water every few days.
- Remove the brew group and spray it down with hot water (no soap!) about once per week. Alternatively, the Xelsis can automatically clean the brew group using Cafiza cleaning tablets.
- Wipe the brushed stainless casing with a damp rag or sponge. Casing can also be cleaned periodically with stainless steel cleaner/polish.
User Manuals for your Saeco Xelsis One Touch Superautomatic
Videos Featuring the Saeco Xelsis One Touch Superautomatic
Cleaning a Superautomatic Brew Group
Compare One Touch Superautomatics
Can I Use Grindz to Clean My Superautomatic?
Saeco Superauto Brew Group Lubrication
Saeco Superauto Shot Calibration
Saeco Superauto Bypass Doser Dosages
How Does a Superautomatic Work?
Crew Review: Saeco Thermal Milk Carafe Kit
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I LOVE my machine!!! BUT
Review by Grandmarene -
Price Value Quality I have alot of complaints about this machine mainly because I owned 2 Black and Decker $99 expresso/frother machines that were manual BUT
1. held far more water, 2. water tray did not have to be emptied as often and though I had to froth manually - my lattes came out hot. I do LOVE the fact that my new Saeco machine is automatic because my husband can now serve his tennis buddies without my help or help me out with dinner guests but this machine FOR ITS PRICE is lacking and will hopefully improve these problems: 1. doesn't hold enough water - we are constantly refilling. Thank goodness when I designed my kitchen I put in 3 sinks - one by the stove, one in the "drink" area and the main sink. I am able to just extend the faucet wand and refill quickly and easily. 2. It doesn't hold many beans. My daughter in law has owned 3 Saeco's before me and both hold FAR more beans and water than this one. 3. We are empting the coffee grounds and waste water every few drinks - far too often! Again, I have started putting it down the disposal in the sink to sa ve time. 4. The drip tray in the front that your cup sits on - has no way to empty it. You have to take a towel/cloth and soak up the rinse water. I try to remember to leave a cup in place so that when the machine "rinses" itself periodically thruout the day - it is caught in a cup so I don't have to clean the drip tray as often. 5. The REALLY frustrating problem is that it does not tell you when the coffee beans are GONE and goes ahead and froths your milk and dumps in hot water. You realize it when you see the lack of color in your drink. 6. The other disappointing item is the fact that when you make drinks with milk - the machine does not heat the milk hot enough when it froths to give you a hot cup of coffee. We either have to manually froth it to get it up to temp or just stick it in the microwave for 30 secs. I love the ability to program all the different drinks for different members of the family. I love the looks of it. I love the automatic frother and use the machine constantly. It takes a long time to heat up and come to temperature but you could program it to wake up and do that IF you had some kind of regular schedule. We are retired and enjoy NOT having a set schedule. Even with all my complaints - I love the machine and so does my husband.
[From Seattle Coffee Gear: The drip tray can be removed for emptying and cleaning by gently pulling up on the lip underneath the tray.](Posted on 1/1/13)
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My first machine and we love it!
Review by MJB -
Price Value Quality We purchased this machine a few months ago. We are new to the world of espresso making. This machine made it so easy and fun! I have ventured into steaming my own milk now, which i love because i like my drinks really hot. That's one of the things i really like about the Xelsis in that it has that option. We are very good about keeping it clean and not ignoring the programed instructions for doing such. Just a note, we purchased a refurbished machine and saved a bundle. It came in perfect condition. We named our machine "Rosie" after the robot in the Jetson's. We love our Rosie!
(Posted on 7/25/12)
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Works great! Easy to use.
Review by Vickie -
Price Value Quality No complaints - very ease to use. Warning you may drink more coffee because it is so simple to use!
(Posted on 6/12/12)
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Great lattes, easy to use
Review by Brandon -
Quality Value Price Kids love the wand for hot chocolate. Parents love the lattes.
Pros:
Quiet, Easy To Use, Great Taste, Quick Brewing
Cons:
(Posted on 5/13/12)
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Great machine
Review by Devoted coffee drinker -
Quality Value Price This is like having Starbuck's in your kitchen. The taste is outstanding and it's easy to program and use. The only negative so far, is that if the drip tray or grinds container needs emptying, the machine will stop right in the middle of the brew cycle to tell you to do so. After emptying both, it does not resume the cycle, and you have to start over. Overall, though, this is a wonderful machine, and I hope it lasts a very long time, as it cost a small fortune.
Pros:
Quick Brewing, Easy To Use, Great Taste
Cons:
Small Water Container(Posted on 4/26/12)
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Better than I can do
Review by DB1 -
Quality Value Price I previously had a Delonghi super automatic that died after a couple years of coffee use. Recently, I've found cappuccinos to be my favorite drink, so I bought this based upon the Kat and Gail reviews of super automatic espressos. After I hit the purchase button I started looking at their reviews of Rocket semi automatics and became concerned about making that perfect shot. Well I tried on my delonghi manual machine and compared to the Saeco. The Saeco blew away anything I could do on taste. No worries here.
When I started up the Saeco water would not pump. Read several reviews on the web that this was a common problem after shipping. Good advice on the web for how to fix this. Everything works fine now.
The carafe needs extra cleaning. I cleaned it once, but still got a rubbery taste from the milk. Had to wash another three times to get rid of this off taste.
All were acceptable startup problems. I love the cappuccino it makes. Perfect and better than I could make on my manual machine. Plenty hot and plenty strong.
The construction of this machine is exceptional. I can use any size cup and my cups I bought for cappuccinos are the exact size of the cappuccino this dispenses. I like it when designers of a gadget like this pays attention to details. From the airtight bean lid to the adjustable dispenser they really spent time designing it. I had previously tried a Delonghi Gran Dama, but it was not as well built. In particular the user interface is cheap junk that doesn't last. This machines interface is the best I've seen on the market. It uses a crisp LED, that is as good as that on most computer displays.
If you go super automatic, this is the best machine sold for the price.
One last pitch... The Kat and Gail reviews are what I need to understand what I'm buying. Thanks for providing the right information in an entertaining fashion.
Pros:
Quick Brewing, Easy To Clean, Great Taste, Easy To Use, Quiet
Cons:
(Posted on 3/23/12)
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Xelsis Can't Be Beat
Review by Blugal -
Quality Value Price This machine is well worth the money, you will never need another super automatic!
Pros:
Quick Brewing, Easy To Clean, Great Taste
Cons:
Small Water Container(Posted on 12/26/11)
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Xelsis is the best machine made by man!
Review by Nathan -
Quality Value Price Stop thinking about it and Buy the Xelsis. My life had changed so much I get up every morning like a kid on Christmas day thinking about that amazing machine. The Xelsis is human perfection at its finest. This should be in every kitchen in the world. I think its the best of the best the milk thing is amazing. I barley have to do a thing except push the button for what I desire. Its like a genie in a bottle. It does kind blow that its like 2K+ but when your sitting back in your favorite chair with that amazing coffee you'll be like WINNING and so is the Xelsis.
Pros:
Well built quality, Easy To Use, Cleaning easy, Coffee tastes great, Great Taste, Easy To Clean, Sexy, Milk foam amzing, It will amaze you
Cons:
Price, Small Water Container(Posted on 12/12/11)
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Wonderful Superautomatic
Review by Howard -
Quality Value Price The Saeco Xelsis SS superautomatic espresso machine is solidly crafted, stylish and does a superb job of brewing to perfection regardless of which one-touch option is selected. The user customization capabilities make it very easy to craft beverages to your precise specification, time after time.
Pros:
Easy To Use, Quiet, Large Water Container, Quick Brewing, Easy To Clean
Cons:
(Posted on 9/27/11)
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Fantastic!!
Review by Jess D. -
Quality Value Price I purchased this machine a couple months ago. As a new Mom with a hectic schedule - I love/need great espresso but don't have the time for the "theater" of making it. This machine is perfect. It makes excellent espresso with minimal effort.
Other reviews are correct - it will stop making a drink midway if it runs out of water and it will make a shot after the beans run out. However, these small glitches are easily solved with a regular routine of topping off the machine.
Pros:
Easy To Use, Easy To Clean, Great Taste, Quick Brewing
Cons:
(Posted on 3/10/11)
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Love It..Get it...Don't Look Back
Review by Bucho -
Quality Value Price Bottom Line: It is worth the extra money you will pay. I looked at most of the one touch superautomatic expresso makers. I actually bought the Delonghi 5500 and returned it; turns out the manufacturer recommends that you NOT keep the milk container in the refrigerator, so what's the point? The Xelsis is a beautiful, easy to use and consistent one touch. The milk is plenty hot for us and the added bonus of the steaming wand is what put this over the top for me. It is simply a solid well built and easy to use machine. The expresso and milk drinks are as good as you will get from a one touch. The milk container is easy to snap in and out, it's self cleaning is very effective. I wish the drip container was a bit larger, but that is my only complaint. Over the life of the machine, I decided to splurge and buy this one. The Juras were fine, but the milk design just felt jury rigged to me and took up too much counter space. I keep this just a bit close to the front of the counter because it is under a cabinet. Just move it up a bit and access to the water and beans is easy. The Delonghi has a more convenient access to the water container, but it is a simple matter to just tug out the machine a bit. I am glad I spent the extra bucks.
Pros:
Great Taste, Easy To Clean
Cons:
(Posted on 12/24/10)
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Top Shelf Product!
Review by Rolaids -
Quality Value Price We finally made the plunge for our small business office enviroment with this machine. We have used it for about 4 weeks and love it!! Very easy to use yet lots of tweeks to customize for each users taste and cup sizes.
The milk system is awesome! What a great setup! Its self cleaning makes using so simple.
I do think the coffe/milk could be a little hotter yet others here have their setting on the lowest temp so it must be just right. You can easily steam a drink to warm it up.
4 stars only because I wish you could connect this to a water line. The quality, heavy construction and functionality though make it a great purchase. If you are in this price range its money well spent.
Pros:
Great Taste, Easy To Use, Quiet, Quick Brewing, Commercial Grade, Easy To Clean
Cons:
Small Water Container(Posted on 11/4/10)
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Love this machine -only minor niggles
Review by Laura -
Quality Value Price I love this machine but I wish the water container and empty grounds container were larger.
Pros:
Easy To Use, Great Taste, Easy To Clean, Quick Brewing
Cons:
Small Water Container(Posted on 8/30/10)
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Simply the greatest!
Review by BNeiderman -
Quality Value Price I can't even express how much I love this machine. The coffee comes out great every time. It is infinitely customizable with the SBS control knob. I never thought I would spend this much money on a coffee machine, but it is money well spent. It is simply beautiful in person with a nice clear multicolor display and is wonderfully built with heavy hinges on the front door and an all stainless enclosure.
Pros:
Easy To Use, Commercial Grade, Quick Brewing, Easy To Clean, Great Taste
Cons:
(Posted on 8/5/10)
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delivers
Review by andy -
Quality Value Price Everything I expected, and more.
Pros:
Quick Brewing, Easy To Clean, Great Taste, Easy To Use
Cons:
(Posted on 7/9/10)
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