Tech Tip: Saeco Vienna Plus Test Mode & Troubleshooting

Saeco Vienna PlusPossibly the hardest working superautomatic in the business, the Saeco Vienna Plus has a long and storied history of home espresso performance. It's the machine that many people started out with, years ago, and it's hung in there for over a decade (in some cases,) dutifully delivering your java.

But what it offers in a hard working focus on helping you make coffee you love, it lacks in bells and whistles. Some might argue that said bells and whistles are not necessary, and they might be right; but one of the missing bells and/or whistles is an easy-to-read user interface system that tells you what might be going on when the machine isn't working properly.

So we asked one of our resident Vienna Plus lovers, Brendan, to guide us through two different diagnostic videos: First, he shows us how to put the machine into Test Mode, so that you can bypass functionality and test individual components. Then he talks us through the different alarms and errors that the machine may experience, and how to diagnose which means what.

If you own a Saeco Vienna Plus and have often wished there was a way to better interpret its rather cryptic blinking lights, these videos will serve as your secret decoder ring!

SCG Tech Tip: Saeco Vienna Plus Test Mode

SCG Tech Tip: Saeco Vienna Errors & Alarms

4 thoughts on “Tech Tip: Saeco Vienna Plus Test Mode & Troubleshooting”

  • Brigitte Buchrieser
    Brigitte Buchrieser June 6, 2016 at 9:45 am

    Coffee bean light is on blinking however there are plenty of beans in the machine.
    Please advise. Thank you, Brigitte

    • Felicia Kloewer
      Felicia Kloewer June 7, 2016 at 2:56 am

      Hi, Brigitte!

      You grinder most likely has a clog. Luckily, we have another video on how to clean that particular grinder! Check it out: If you're still experiencing problems, we offer tune-up and repair services within the US ( Hopefully, you'll be able to get your machine running again with our maintenance video!

      Let us know how it goes!
      Felicia Kloewer

  • Héctor vera

    I hace a sueco vienna superautomatic.
    The problem is than when i turn it on just make a little movement inside but don't go to the working position.
    What can I do?

    • Felicia Kloewer
      Felicia Kloewer July 19, 2016 at 1:40 am

      Hi, Hector!
      We'd recommended taking out the removable brew group and see if it needs any lube or cleaning. If that doesn't work, it might be something you need looked at by a service center: We offer some services and you can give our customer service a call, phone: toll-free - 866-372-4734 | 206-774-3164, to see if that's something you'll want to do for your machine.

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