How Does It Compare?

There’s something about finding a good deal that’s just so satisfying. You lock eyes with that bright red sign that’s yelling “SALE” and you instantly know you’re getting a super sweet steal. The Refurbished DeLonghi Gran Dama ESAM6600 is one of those deals that you can’t pass up. With all the nuts and bolts of a new machine, the refurbished Gran Dama is just that—refurbished. Compared to the DeLonghi Magnifica ESAM3500, which has the same features and functionality, the Gran Dama has only one lid for the milk carafe that can be adjusted to control the milk froth.

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Shot

DeLonghi has built a reputation for making hot shots. The Gran Dama lives up to the family legacy and creates enjoyable hot espresso just the way you want it. Choose from four pre-programmed settings or customize it as you go! Down the right side of the Gran Dama, you have different volumes for espresso and your coffee or lungo. We sampled the factory settings for the double shot and, you know what, we thought the refurbished Gran Dama held up in the espresso's crema and flavor.

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If you’re looking for a stronger cup, push the “coffee strength” button (which has two beans and a scoop icon) and change your strength from extra-mild all the way to extra-strong. We appreciate how intuitive the system is, but it’s hard to know what’s “mild” coffee versus what’s “strong” coffee. We suggest trying your favorite blend (not dark, oily roasts, of course) and seeing how you like the taste. Like most machines, it’s a lot of trial and error before you get it just right.

Alternatively, you can switch the grind of your bean. The grind setting is located in the bean hopper and adjusting the settings from one to five will change how it brews. We’ll mention too that like other superautomatics, the grinder of this machine is loud. Of course, you can always skip all that grinding and use the bypass doser for your pre-ground coffee.

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Steam

Then you have your dreamy milk-based drinks, courtesy of the machine’s steaming power. There’s no steam wand here, though. Instead, the DeLonghi Gran Dama has an integrated milk carafe which delivered incredibly hot and foamy drinks in a matter of minutes—and we mean hot. We ordered a latte and it delivered! The Gran Dama first dispensed milk, which we liked because it means our espresso won’t lose heat sitting in the cup, and then espresso. The heat met our expectations for a one-touch machine and the separation of milk and espresso was a beautiful sight.

The Gran Dama offers three milk-based drink options: latte, cappuccino or Italian macchiato. This machine is super smart and the digital screen will guide you through your cup such as asking you to adjust the carafe's the frothing level—the say what now? We were surprised to find that the Gran Dama’s carafe features a switch with one and two levels to change the foaminess of the milk. Move the pointer towards “1” for dense froth or “2” for less dense. When you’re done, clean out the carafe by pushing the button located near the handle and let the machine clear the milk pipes. Pull the carafe with the rest of your milk out and store it in the fridge.

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The drawback we have for the steam feature is the big, ole carafe. The handle sticks out awkwardly and takes up space when not in use. And if you want an Americano, you’ll need to insert the hot water spout where the milk carafe is—sort of killing the one-touch love. Then you'll have to store that carafe or spout away when it’s not in use and hope you don’t lose it.

Style

What we thought really made this machine grand is the intuitive interface. As you press the different buttons the screen guides you swiftly to your cup of coffee such as adjusting the “coffee strength” the screen changes from extra-mild, mild and so on. It also features a “program” button to set the auto on and off time or change the time on the clock. Intuitive and easy-to-use? That’s our cup of coffee. Even with such an intuitive interface, the Gran Dama doesn’t utilize it to its full potential and that was a disappointment. Instead, it relies on tons of buttons which clutter the front of the machine.

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The refurbished Gran Dama takes up a small amount of kitchen counter and thanks to the front accessible components, you don’t need to worry about extra counter space off to the side. You will need some extra clearance on the top for opening the bypass doser and bean hopper so be aware if you’re purchasing this machine to place under your cabinets. The ambient heat also got pretty toasty, so we recommend giving some space between the Gran Dama and your other appliances to avoid any damage.

The industrial-inspired design with brushed stainless steel casing complements modern kitchen appliances. The rest of the machine is mostly plastic with the exception of the drip tray. The drip tray’s heavy metal will stand up to dropped mugs and milk carafe’s shoved into the Gran Dama. Whenever there’s a machine that requires pieces to be taken on and off multiple times, it increases the chance of something snapping.

Conclusion

When it comes to making hot, delicious espresso the Refurbished DeLonghi Gran Dama ESAM6600’s got it going on! Its intuitive interface makes getting your morning cup of coffee a breeze but also leaves something to be desired. If industrial-style complements your kitchen, it’ll be a welcomed addition to your home. We recommend storing the carafe away when it’s not in use to solve that unsightly problem. For us, the most important thing for us that the Gran Dama makes espresso right: piping hot and full of flavor.