SCG Expert Review: Miele 6000 Superautomatic Espresso Machines
The Miele CM6000 Coffee System line offers an all-in-one coffee solution designed to be your one stop countertop stop for your morning coffee. But does it hold up to the task? This isn’t a new machine, but it is one of the more popular models, so we figured it was worth taking a look at whether it holds up in 2018. The short answer is yes, the long answer is... Well, you'll have to read on!
The two models we'll be looking at are the 6150 and the 6350. Both of these superautomatics turn whole bean coffee into fresh espresso. The 6150 forgoes some of the bells and whistles. The 6350 adds a hot water spout, lighting, cup warmer, and a carafe to the machine, and therefor sits at a higher pricepoint than the 6150.
Other than the differences mentioned above, the two systems operate very similarly, with a touch button interface and an informational screen. We'll highlight the benefits of the milk system and the water spout a little further down. First let's talk about coffee quality, a shared element between the two machines.
The coffee quality in the Miele line is excellent as far as superautos go. You'll never recreate the flavor of a carefully pulled shot from a semi-auto or manual machine on any superauto, but accepting that, the 6000 line does a great job. We really like espresso ready blends in this machine as a standard shot, and the "coffee" option is very good. We put coffee in quotes because this machine, like almost every other superauto, doesn't actually brew drip coffee. Instead, the machine is capable of a lungo style espresso drink that pulls more water through the beans. It did satisfy fans of drip coffee in our office though, even if it is definitely a different flavor profile than a standard filter brew.
One thing we really like is the volume programmability of this machine. The process is a little convoluted, but you can set the machine to calibrate, which it does by brewing until you tell it to stop, and it will remember that volume. This means that if you have a large mug that you want to specifically have the machine brew for, you can program that and save it to a profile.
The other unique option we liked was the machine's ability to brew a pot of it's lungo style coffee. You can set it to brew for different sized pots, and it's a nice option if serving a group. It does create tank refill issues, but we'll get into that in the next section.
While we do like the striking, industrial look of the Miele for the most part, it's case design isn't perfect. On the good side, while plastic, the case feels solid and high quality. In many ways, it's more impressive than the stainless steel covers that over machine feature, and we like that the machine is consistent aesthetically. The spout is great too, it can almost fully retract into the housing, allowing for larger mugs. It's a nice consideration. Also very good is the design of the drip tray and the grounds bin. The whole unit slides out as one, which is standard, but the grounds bin is very easy to remove and clean separately. This is nothing new for superautos, but we especially appreciate the drip tray design. A plastic part sits on top of the exceptionally large drip tray, and it provides a spout to empty the tray from. This means you won't spill water everywhere as you move the tray to the sink for emptying. It's a nice feature that we'd love to see on more machines, as messy drip trays are always a frustration. The fact that the machine senses a full drip tray and warns you with a message to remove it is nice too.
With all of that said, it isn't perfect. The biggest issue we have with the case design is the bean hopper's location, and the water tank. We should point out that these are points of contention on almost every superauto, and it's definitely a design challenge for these types of machines. The bean hopper is accessed via a removable cover on the top of the machine. What we love about it is it's depth, we were able to empty an entire 12 oz bag of coffee into it, but its location makes accessing it under cabinets a hassle. The same thing can be said for the water tank. The tank is 62 oz, which is comparable to other superautos, but the need to pull it up and out from the side can make it a hassle to refill. There are absolutely more frustrating water tanks in this machine's price range, but we still wish the tank were a little easier to access. This is exacerbated if you make pots of coffee or use the hot water spout on the 6350 model, as the tank will empty even quicker. It's also worth noting that the water spout pours quite slowly, so you may be waiting longer than you'd like for your morning Americano.
In the end though, these are relatively minor complaints, and they aren't more egregious than on other similar machines. One thing we're happy to rave about is the menu system.
Menus and Programmability
We mentioned above that we're fans of the volumetric programming, but our love for the Miele's interface doesn't stop there. While there is a learning curve to this machine, once you get used to using it you'll be whipping up drinks in no time. The amount of customization here is really fantastic, and the machine's "quick access" options are very smart. You can get a shot, lungo, or milk drink with one button tap, or dig into the menu for more options. We really like this freedom, and it all feels really satisfying to use when you get the hang of it. The menu also offers intuitive access to things like auto-on and auto-shutoff, huge features for superautos, controlling the light in the machine (also a big bonus) and cleaning functions.
We generally couldn't enjoy the interface of the machine more, just make sure you have the manual handy and be prepared to spend a few mornings experimenting to get everything dialed in!
The last big touchpoint of this machine is the milk system on these machines. In general, we really like the milk off of this machine. We particularly appreciate how dry the cappuccino foam gets. A truly dry cappuccino is hard to come by even in some coffee shops, so getting that foam consistency is really nice. The same can be said about the Miele's lattes, while we're not sure we'll be pouring latte art with the foam from this machine, it is tasty and has a great consistency when you drink it. The ability to use a range of container sizes is again nice if you want to brew a big milk drink in the morning. It is worth noting that the milk temperature is lower than you get with a steam wand. This is a common thing that is nearly impossible to solve in a superautomatic system in our experience.
If we have any complaints about the milk system in the 6150 it's from a maintenance perspective. The machine does a decent job of rinsing the milk pipe, but because it sits in a rubber mount on the drip tray, it's important to also keep the mount clean. we didn't realize that some coffee had splashed on the mount at one point, and it resulted in a need to remove the pipe and clean it in the sink. Generally, we're also more comfortable hand cleaning the pipe more frequently, but this isn't strictly required. If you DO want to rinse the pipe, it is at least extremely easy to remove, rinse, and reattach, so it won't add more than 30 seconds to your coffee making. This is, of course, alleviated with the carafe system present on the 6350, which is a very easy to use tool. You simply plug the milk pipe into the top of the carafe, and then the machine auto rinses the pipe after steaming. The carafe can then be washed separately.
Overall, we're big fans of the Miele coffee system. While there are ergonomic improvements we'd love to see in future updates, this is a machine that holds up. From solid coffee to excellent milk texture, we find that this machine delivers. Give the 6150 and 6350 a look if you're interested in a high end superauto!