Miele CM5000 Series Review
The Miele 5000 series seeks to pack the power and programmability of the 6000 series into a lower price point and smaller footprint. Does it succeed? Today we're taking a look at this interesting machine in a crew review!
Appearance and Usability
The Miele 5300 (and SCG Exclusive 5500) take the design aesthetic of the 6000 series as a guide. This means that the Miele "coffee box" look is present here as well. As part of the switch to the smaller case style, the 5300 and 5500 have dispensers on the outside of the case. These machine are also missing the light that is present on the 6000 machines. It's definitely a trade-off, and some will prefer the aesthetics of the 6000s. We like the way the 5000s look, and are especially enamored with our SCG exclusive. The color on the 5500 is really gorgeous and sets itself apart from the rest of the line.
Usability on both machines is solid, with a similar interface to the 6000 series. Again the 5500 shines here, with its hot water spout and profiles for custom drinks. The case designs are good, though some with low cabinets may find accessing the water and bean hopper frustrating. The machines' compact size also results in smaller hoppers and tanks. We found this to be a worthwhile tradeoff though for anyone needing that smaller size. Cleaning and maintenance of these machines is as simple and menu driven as on its older siblings. All of this makes the 5000 series very user friendly and aesthetically pleasing. If you can, snag a 5500!
Performance wise, Mieles make great coffee. Heatup time is quick and the brews are good and strong. As we always say, you'll always get better coffee from a highly trained barista on a superauto. That aside, Mieles produce shots on par with machines from Jura and Philips-Saeco, the other two leaders on the market. The 5000 series machines are also great because they're giving you the same coffee that you'd get out of a 6000. That's not always true of the "compact" versions of larger machines, and deserves a callout.
On the milk front, the 5000 series also offers the quality that the larger machines do. While we couldn't quite get latte art out of one of these machines, a truly experienced barista may be able to bridge that gap. The milk is also steamed quite fast, though your mileage may very with certain alternative milks.
The number of drink options available is great across the board, and there's a notable difference here where it counts. For example, lattes and cappuccinos are more varied here than on some superautos, where just the volume of milk vs. coffee changes rather than milk texture. The Miele's "coffee" button is also better than on a lot of machines. Because superautos brew espresso and not drip coffee, you're never quite getting that with the coffee button on a machine like this. Instead, you're getting a lungo pulled shot. That means a shot that has extra water poured through it. It's kind of like an Americano but with water pulled through the coffee instead of added after brewing. With Miele's carafe mode, you can actually brew a whole pot of this drip-like brew. Other machines can brew single cups, but something about the ratios on Mieles make it a little closer to drip brewing.
If you have the budget and counter space, the 6000 Mieles are still a really great option. With that said, we think the 5000 line is here to stay, and they're fantastic machines if you need something more compact or affordable. Check out the 5500 here and the 5300 here!