SCG News

  • Video Roundup: 2/22/2019

    Welcome to another fabulous video roundup at Seattle Coffee Gear!

    We're back with a week of great video content!

    First up, Gail gave us a fresh look at the Rhino Coffee Gear line of accessories:

    Next up Gail also gave us a Crew Review of the Technivorm Moccamaster!

    Last but certainly not least, the newest Coffee Collaboration from Clementine!

    We hope you enjoy! Check back next week for more great video content!

  • Video Roundup: 2/15/2019

    Hey coffee fans!

    We hope you're staying warm out there if you're experiencing cold weather! This week we have some fun videos to share with you!

     

    First up, your's truly joined forces with Clementine and Allie to check out our February Roast of the Month!

    Next, we got part two of our workshop tour with Gail!

    Finally, Clementine brewed up some Turkish coffee in another Coffee Collaboration!

    Thanks for joining us, stay tuned for more soon!

  • Video Roundup: 1/18/2019

    Happy Friday!

    It's time for another video roundup here at SCG!

    First up, we took a look at the Technivorm Moccamaster with Gail!

    Next, we did a comparison of the Izzo Alex PID and the Rocket Giotto R!


    Finally, we relaunched Coffee Collaboration with a fabulous new host, Clementine!

    Thanks for joining us! We'll be back next week!

  • Video Roundup: Holiday Edition!

    It's time for our last video roundup of the year! This week we're taking a look back at all of our holiday content to share some you'll enjoy!

    First, here's a look back at our favorite espresso machines of 2018!

    Next, Gail gave us some great gift ideas, here's one of many videos in our "Gifts Under" series!

    Speaking of Gail, here's a little SCG Holiday Special featuring some holiday treats!

    Last but not least, we tried to make an eggnog latte!

  • Behind the Scenes at SCG!

    We've been busy as can be over the last few months. Holidays are always an intense time for retail, and balancing that with offering fun and educational content has been a real trick this year! Here's some insight into what some of our teams have been up to!

    Creative Crew

    For our part, the creative content team has spent as much time as possible cooking up fun video and blog content for everyone. We've also worked hard to provide a useable, attractive shopping experience on the site as well! From our site's holiday page, to Instagram, to video posts, we've all been busy! On top of this, Gail has been working away with our store buildout team to prep for our new brick and mortar location in the Alderwood Mall in Lynnwood WA!

    We can't wait to get back to bringing you more educational, creative, and informative content in 2019. All of your favorite SCG personalities will be on hand to ring in the new year.

    Sales Teams

    From our phone/web sales team to the folks in each of our retail stores, we love our sales teams! It's important to us to do more than sell coffee and equipment. The key is selling you the RIGHT equipment. If we can save you time and money on your quest for the perfect coffee you'll love, we want to. Our sales teams in retail and online do their best to do that, and we think they do a great job. For the holidays, they've seen one of our busiest seasons yet! Between promotions and the ability to offer insightful opinions on equipment, we've had a great time bringing you great products. So the next time you shop with us, give us a call or a chat to get an extra personal touch!

    Customer Service

    Our CS team is full of superstars! It's not hard to imagine that customer service is one of the hardest hit parts of any retailer during the holidays. From suggestions for content down to help with machine issues, our CS team has been extremely busy. That doesn't stop them from offering incredibly friendly, helpful service every step of the way. We love this team to the moon and back!

    Shipping and Repair

    Our shipping and repair teams are often the unsung heroes of the holiday rush. Our warehouses are always at their busiest this time of year, and it's a testament to the folks that work in them that we're able to keep up! Beyond orders, our repair team always receives loads of last minute requests to make sure that customers' existing machines are in holiday shape. These people always knock it out of the park, and we're so thankful for their hard work!

    But our teams don't stop there. From our commercial crew, to our accounting team, to our refurbishment department, we have so many people to be thankful for this holiday season. On top of all of that, we wouldn't have any of these wonderful people here if it weren't for folks like you! So thank you for spending some of your time with us this year, we can't wait to see what 2019 brings!

  • Video Roundup: 12/14/2018

    Hey everyone!

    We're back with another week of great videos. Check em out!

    First up, Gail gave us a look at some great gift ideas under $100!

    Then Gail tried some delicious Monin syrups paired with some of our favorite holiday roasts!

    Next, we shared some insight on several of our favorite 2018 stocking stuffers!

    Finally, we asked our staff to make an eggnog latte! It was a load of fun, check out the results below!

    We had a load of fun this week and we hope you will too! See you next week!

  • Saeco Holiday Giveaway!

    Win big!

    We're thrilled to be giving away 3 phenomenal Saeco espresso machines this holiday season! Head on over to https://www.seattlecoffeegear.com/subscribe for entry details. Good luck!

  • Video Roundup: 11/16/2018

    Welcome to another video roundup from Seattle Coffee Gear! Let's dive into this week's videos!

    First up, we have a new crew review for an old favorite!

    Next up, we took a look at two new Izzo Espresso machines!

    Finally, we have a Crew Review we've all been quite excited for, the Breville Bambino!!

    Thanks for watching! We'll see you next week!

  • Video Roundup: 11/9/2018

    Happy Friday!

    We're here with another video roundup!

    First up, our top 3 espresso machines of 2018!

    Next up, we took a peek at the new Breville Bambino!

    Followed by another top 3, this time focused on grinders:

    Finally, Gail's favorites for 2018!

    Thanks! Make some coffee you love this weekend!

     

  • Video Roundup: 9/28/2018

    Happy Friday! It's time for another video roundup!

    We hope these videos help to give you some insight into the inner workings of your favorite café's espresso machine!

     

    First, John gave us a peek inside the Rocket R9 Commercial Machine!

    Next, We took a look at the Boxer by Rocket Espresso!

    We hope you enjoy! Have a great weekend!

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