Breville collected the comment cards and heard the outcries, but we know you provided a polite suggestion. They artfully responded by introducing the new, updated Breville Dual Boiler. Now you can enjoy brewing and descaling in the comfort of your own home. You no longer need to take your machine to the pros for a simply cleaning, which saves you time, effort and possible maintenance fees. Need I say more?
Features & Functionality of the Breville Dual Boiler BES920XL Espresso Machine
- Additional Upgrades: You are now able to adjust the steam boiler temperature at a range of 265ºF – 285ºF, adjust shot length and receive a snazzy dose trimming tool as one of the included accessories.
- Pulse Pre-Infusion: The 15 bar pump first pulses to expand the grinds before extraction begins, providing a balanced espresso shot.
- Programmable Options: Enjoy customizing your perfect cup at the perfect time of day by programming the shot volume and temperature, auto start, clean cycle and clock.
- Advanced Options: If you can’t get enough customization in your life, the advanced options allow you to customize pre-infusion length and power, steam temperature, machine audio, maintenance alerts and temperature units as well as water hardness and shot length. Phew! Now that’s some customization!
- Love at First Sight: This upgraded machine features many of the things we already love about the previous model: Dual stainless steel boilers and Italian pumps for simultaneous shot extraction, milk frothing and optimal pressure. Heated group head for maintaining thermal stability and an electronic PID for temperature control. And lets not forget the backlit LCD, espresso shot clock, pressure gauge, hot water spout, hidden drop down swivel foot and 360º swivel steam arm.
|Ease of Use||4|
|Ease of Care and Maintenance||4|
|Overall Value for the Money||4|
|How Does it Compare?||This updated version of the Dual Boiler has the same overall functionality of the previous model, but with adjustable steam boiler temperature and in home descaling. The Breville Dual Boiler weighs approximately 30 pounds.|
|Model Number||Stainless Steel - BES920XL | Black Sesame - BES920BSXL | Cranberry - BES920CBXL|
|Case Material||Plastic with Metal Finish|
|Boiler Material||Stainless Steel|
|Cup Clearance||4 inches|
|Boiler Volume||Espresso Boiler: 0.3L (10 ounces) | Steam Boiler: 0.95L (32 ounces)|
|Reservoir Size||84 ounces|
|Steam Wand Type||Traditional Only|
|Warm Up: Brew Time||8 minutes 20 seconds|
|Warm Up: Steam Time||8 minutes 20 seconds|
|Boiler Design||Double Boiler|
|Water Sources||Reservoir/Internal Tank|
|Auto Shut Off||Yes|
Ask a Question
Coming from a Baby Gaggia and going to a 920 there is a HUGE difference in all the items mentioned above.
Real quick using the comparison tool on SCG site and when necessary my own knowledge having owned the 920 for 6ish months.
more wattage, comes with 4 porta filters single and double both in press/non press,
Auto on (it will be waiting for you all heated up ready to go in the AM), also has a hot water dispenser, bigger water tank,
comes with a huge selection of accessories (pitcher/cleaning pills/various tools/tamper/scooper/water softener pillows/nifty storage tray),
adjustable temp & pre infusion time and pressure, also adjustable are the single /double shot presets (volume vs time).
It has 2 BOILERS!!! vs a thermo block. (if you don’t know what this is go to YouTube and put this in the search bar (thermo block vs double boiler espresso)) More warranty.
The only thing I would add is a machine that does two things in the same case is probably not doing either very well. What I am saying is there is a compromise there has to be at this price point.
Advice, go with the 920 (call it a Christmas present) get your beans from the best source you can that will grind them for you (until you want to spend the money on a grinder) AND GET A good storage device to keep the ground beans as fresh as you can. (Airscape does a great job).
Down load the manuals for both from the Breville site it gives you more information as well.
However I will say that we spent a good number of months researching this machine against many others and we settled on the Breville. It's a terrific machine. It came recommended by a friend who owns an espresso bar....he and MOST of his barista firends have this very machine as their personal home machines. It's terrific and I can't imagine having made a better choice for us. 6 or 7 of us pulling roughly 15-20 shots a day. It's a workhorse, which is great, yet it's versatile enough to allow us to dial in precisely what we want.
I'm thrilled to own this machine and I'm guessing you'll appreciate it as much as we do.
I am also planing on cleaning the machine with cleaning solution once a week since the 200 (programmed cleaning) will just about be 6 mo worth of use, that just doesn't seem often enough.
Outside of warranty, you can certainly use whatever brand you'd like, so you may find that Cafiza or Joe Glo is a bit more cost effective:
As far as a more frequent cleaning, you certainly won't be harming anything! In fact, we generally recommend backflushing about once per week with daily use, and every couple weeks if you use it less frequently like on the weekends only.
Is the portafilter receiver that is part of the machine metal or plastic?
I understand that there were some issues with the receivers on the older versions of this machine.
Can you offer a package price for the 920 + Baratza Vario w/ metal portafilter grinder?
I am also considering the Simonelli Musica. Is the Musica significantly worth the extra $$ in your opinion?
Thank you for your help
Unfortunately we do not offer any package deals at this time with a grinder, but we definitely recommend using the machine with one, to be able to dial in your grind for your beans and machine combination, and get the best flavor from your shots!
In debating between the BES920XL and the Nuova Simonelli Musica, you'll need to compare and find how you want to use the machine. The Musica, being a heat exchanger, will allow you to brew more shots back to back, and will have a much higher steam pressure. If, on the other hand, you would like to control the temperature very precisely, or are new to steaming or use alternate milks, the lower steam pressure of the BES920XL might be right for you.
Is that in reference to the BES900 model, or is the BES920XL different from the BES920?
Warranty Information for the Breville Dual Boiler BES920 Espresso Machine
|What it Covers:||
Breville espresso machines, grinders and blenders
- 2 Years (Oracle & Dual Boiler)
- 1 Year (All other new equipment)
- 6 months (Refurbished Models)
|Who Supports the Warranty:||Breville USA|
|Warranty Contact Information:||866-273-8455|
|Notes:||Please register your product with Breville for warranty support.|
|Eligible for SCG Extended Warranty?||Yes (Excludes YouBrew)|
|Can SCG Repair?||Yes. Read more about our out-of-warranty repair services.|
Caring for your Breville Dual Boiler BES920 Espresso Machine
For detailed care instructions, please refer to your machine's user manual.
User Manuals for your Breville Dual Boiler BES920 Espresso Machine
Videos Featuring the original Breville Dual Boiler Espresso Machine
- Excellent value for the money, great easy to use functions whether your starting out or experiencedReview by CoffeeMonster
Quality Price Value
2 year warranty is a big selling feature, and breville stands behind their machines. I am using fresh roasted espresso beans within 1 week of roast date. I fount that 18g in the single wall double basket is slightly on the low side. 19 g seems to be the sweet spot. the included trimming tool was handy when initially calibrating the dose.
With all machines the grinder is the most important part, and the baratza vario pars well with the breville db. All in all, I give this a machine a A+ its been great hosting parties and making 2-8 drinks in a short period of time thanks to the duel boiler.
When I can get constant coffee out of a machine at this price point comparable to a $5000 machine, that does more and has more features, with a longer warranty I looked to nothing but the breville db. (Posted on 12/27/2014)
- All you could ask for in a home machine and then someReview by Once a skeptic
Quality Price Value
A few weeks ago I found myself educating myself about the new offerings on the market and the 920 really stood out - dual boiler, heated brew head, adjustable brew and steam boiler temp, push button convenience, programmable to be up before you are. Someone finally built a machine that does virtually everything people want and need in a home machine.
While many of the Italian machines are very high quality and have their advantages, this one is a serious challenger. The build quality is more oriented towards home use but still very good. This thing gets the job done and does everything we could ask of it. In several ways, it beats out the competition.
Anyone looking for a great home machine at a competitive price should take a very close look at the 920. No other machine can quite match all the features. (Posted on 12/7/2014)
- serious espresso machine at a great priceReview by JP
Quality Price Value
SCG was very helpful in answering all of my questions and getting me equipped.
(Posted on 11/16/2014)
- Great machineReview by Lee
Price Value Quality
- the definition of prosumerReview by RuralDude
Price Value Quality
As others have said, getting the grind and tamping just right requires a bit of effort, but isn't that part of the point? Even when it's not spot on, it's usually got a nice crema. And the steam is awesome. Either I'm a natural, which I doubt, or the steam supply is excellent, I rarely fail to get that fabulous frothy microfoam even with 2%.
This machine promises to bring years of learning and fun to our kitchen. (Posted on 6/4/2014)
- Very Good Machine...Very Easy to Use...Lots of OptionsReview by Esspresso Genie
Price Value Quality
1.) An excellent machine on all dimensions with lots of options
2.) An extremely easy to use machine that really requires little effort - just select using the single or double shot button.
3.) Easy to use and offers lots of control - temp, extraction time, manual mode, etc.
4.) Looks GREAT on the counter - not why I purchased it, but a very nice treat.
5.) Takes some experimenting with grinds and tamping, but all machines require this up-front.
6.) Shots taste great once you get the vectors to align.
7.) I can produce great crema and a bitter shot in one. (that's a joke, but true)
8.) The LED display and electronics are well thought out and very intuitive, and self-evident...i.e you don't need to read the manual to figure it out...A big plus in my book.
9). Large water reservoir and simple to fill right from the front of the machine....This is an overlooked and extremely well thought out design feature.
10.) This upgrade now offers the ability to descale at home and you don't have to bring it in. This is well worth the extra $100 from our perspective.
11.) Clean up is a breeze.
12.) The ability to manually run hot water through the head and the ability to pour your own hot water in a cup with complete control of both functions is a huge bonus.
13. Cup warmer on top is very functional.
1.) A guess cost can be on this list, but for what you get, it's a value. It's all perspective.
2.) Pucks can be a bit on the wet side when dumping and don't always come out so easily.
In short, a very well thought out espresso machine that offers a lot of control and flexibility to enable great drinks. The unit is very attractive on the counter top, cleans easily and provides accurate control of your shots with an easy to read and interpret LCD display. With this unit comes a 2 year warranty and the ability to descale on your own. For me, the added $100 was worth it. I can set Temp and control shots outputs like I've not had with super-automatic machines.
Highly recommended. Two thumps up.
Best of luck. (Posted on 4/4/2014)
- Excellent Home Barista MachineReview by PaulR
Price Value Quality
- Worth the wait, almost perfectReview by Danny
Price Value Quality
So far I am still working on dialing in my favorite roasts on this machine. First thing I immediately noticed was I needed to grind a good amount finer for my shots with this vs. the Infuser (Baraza Vario grinder). Now that I have found the proper range (macro set at 2, micro set between "M' and "S", I have been able to taste test with all the different variables (temperature, minor dose adjustments, pre-infusion time) and experience significant results. This is exactly the machine I was looking for when I purchased :-)
The milk steamer is SIGNIFICANTLY more powerful than the Infuser, which is amazing because I was having trouble getting enough pressure out of the Infuser for proper velvety steamed milk. Now I have more than enough power and can consistently make awesome milk for my capps * lattes.
I have yet to make the perfect cappuccino with this machine, which is definitely my ultimate goal and reason for spending so much on an espresso machine, but I enjoy the journey and am learning more everyday I use it. (Posted on 3/31/2014)