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Breville Infuser Espresso Machine

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Product Description

For espresso lovers who want a machine that offers stability and control without breaking the bank, Breville created the Breville Infuser. It provides steady low-pressure pre-infusion that gives espresso a full flavor and aroma in every sip. The Infuser incorporates built in PID temperature control. The PID provides stable temperature for a better cup of coffee with high pressure steam and faster turn around time.

Features & Functionality of the Breville Infuser Espresso Machine

  • PID Temperature Control: Finely tuned electronic assistance for increased temperature stability.
  • Auto Purge: Automatically adjusts water temperature after steam for optimal espresso extraction temperature.
  • Thermocoil Heating System: Integrated stainless steel water coil accurately controls water temperature.
  • Commercial Style Steam Wand: Stainless steel 360° swivel-action steam wand for effortless milk texturing.
  • Instant Hot Water: Dedicated hot water outlet for making Americanos or pre-heating cups.
  • Low Pressure Pre-Infusion: Applies low water pressure at the start of the extraction to gently expand grinds for an even extraction.
  • Espresso Pressure Gauge: Monitors espresso extraction pressure.
  • Volumetric Control: Preset 1 and 2 cup volumes, manual over-ride or re-programmable shot volumes.
  • No Mucky Puck: Removes excess water from the ground coffee in the filter basket after extraction for easy disposal of the coffee puck.
  • Large Water Tank: Water tank holds 61 oz (1.8L) and is removable with handle.
  • Built in Water Filter: Replaceable water filter reduces impurities and scale.
  • Auto Sleep/Off Mode: Machine will go to 'Sleep Mode' after 1 hour and 'Auto Off Mode' after 3 hours.
Pros
  • PID Temperature Control - Unlike other espresso machines in this price range, the Infuser stands out from the rest with its built-in PID temperature control that guarantees stable temperature for ideal shots
  • Low Pressure Pre-Infusion - This machine will get the most flavor and aroma out of your grinds as it gently moistens your grounds before extraction.
  • Mon Petit - This machine packs more power in it's punch even with it's small size.
Cons
  • Internal PID - The PID is not programmable, and you cannot set a specific brew temperature.
Ease of Use 4
Ease of Care and Maintenance 4
Overall Value for the Money 4
How Does it Compare?

This Breville model replaces and improves upon the Breville Die Cast BES830XL Programmable Espresso Machine. With an internal PID for optimal shot extraction, the Infuser is a great value.

Additional Information

Model Number Stainless Steel: BES840XL | Black Sesame: BES840BSXL | Cranberry: BES840CBXL
Manufacturer Breville
Width 12.50 inches
Depth 10.25 inches
Height 13.25 inches
Watts 1600
Volts 110 - 120 volts
Programmability Yes
Case Material Plastic with Metal Finish
Boiler Material Stainless Steel
Cup Clearance 4 inches
Reservoir Size 61 oz.
Solenoid Valve Yes
Steam Wand Type Traditional Only
Cup Warmer Yes
Available Portafilters Pressurized and Non-Pressurized
Boiler Design Thermocoil
Water Sources Reservoir/Internal Tank
Auto Shut Off Yes
Auto On No
Pre-Infusion/Aroma Yes
Size 1.8 Liters
Material Stainless Steel

Ask a Question

Browse 27 questions and 73 answers
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Has anyone been able to find a bottomless 54mm portafilter for use with the Breville Infuser? I've looked everywhere, but no luck!
ufdigga on Oct 28, 2014
Hi,

How does this Breville Infuser Espresso Machine compare with Rancilio Silvia?

Mark
marmar on Nov 10, 2013
Best Answer: The Infuser has a stainless steel boiler and both single and dual walled baskets (which make obtaining a good shot easy if you're just starting out), plus programming for your single and double shots. The machine comes with a one year warranty from Breville and is made in China. In contrast, the Silvia is a bit more finicky in terms of the level of grind it likes and will take a bit longer to get great shots on. It is also necessary to use a good quality grinder with the Silvia. Steam is a bit more powerful on the Silvia, and it has a brass boiler. It carries a two year warranty from us at Seattle Coffee Gear and is made in Italy. Hope this helps, but feel free to give us a call if you have any other questions! 866-372-4734
Reply · Report · Teri KStaff on Nov 11, 2013
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I have had this machine less than one year and have had to have it replaced 3 times due to faulty solenoid valve. What am I doing wrong? I follow the manual to the letter. I back flush with a cleaning tablet when the cleaning indicater says to. And I do a clear water back flush after every espresso session. I descale the machine once a month. And now my third machine has started buzzing from the solenoid valve.
Corey U on Dec 14, 2014
Best Answer: Just to clarify - you used "back flush" in two ways when describing your issue - you are performing the cleaning cycle (the automated one that goes on its own for a few minutes) when you use the tablet/rubber tablet holder right? You're not performing a clear water "back flush" cycle after every espresso session I hope...I'm not sure if you meant you are purging the group head (pressing the single shot button after removing a used/dirty porta filter to rinse the group head of any old coffee that may be stuck on - so it doesn't get BAKED on)...right? Unless you have really really impure water (and you should always use filtered water anyway) you should not have to do a full descale using the vinegar solution every month.

you may or may not already be doing this, but on your next machine (or this one, if you figure out the problem with it) - always use pre filtered water in the tank even though there's a filter in there. Other than that - and if you were already doing the things I mentioned correctly - I'm not sure why you're on your third machine already.

Oh and what exactly do you mean by faulty solenoid valve? you didn't mention any symptoms besides a buzzing... does the machine otherwise work normally? does it not purge the excess pressure? are you not seeing water accumulating in the drip tray after every shot? is the machine not getting up to pressure?
Reply (1) · Report · Andrew C on Dec 17, 2014
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So far I like my new Breville Infuser Espresso machine .... but I'm having troubles getting the drink hot enough. I've adjusted the temp to +4 degrees, per instructions. This morning, I made a wonderful, pro-barista like latte, but disappointed with the temp. The only pre-heat suggestion I missed was running hot water in my coffee mug prior to making my latte. I ran the steamer prior to steaming my milk. I steamed before my pull, taking note of Kelly (?) at Seattle Coffee Gear when she demo'd the machine. Then I ran a single shot through the portafilter prior to pulling my double shot.

Any help or suggestions on getting the drink hotter would be appreciated.

Thanks.
todd L on Dec 28, 2013
Best Answer: When I steam my milk I try to stay about 155 degrees. As far as espresso I have heard brew temperature should be between 190-196 and in cup temperature should be 160-165. I think putting hot water in the cup from the hot water spicket prior to espresso to warm the cup and keep the espresso from shock is good as well. Not sure if this makes a difference but maybe the order of pulling a shot before milk or after? Good luck to you!
Reply · Report · Holly J on Jan 1, 2014
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How's the froth wand on this machine? Can it deliver a nice microform for both cappuccino and latte? Has anyone compared it to the model with the grinder? What type of grinder is recommended for this machine? Thanks in advance!
Ischia on Mar 23, 2014
Best Answer: The wand is a single hole type on a ball joint. Very easy to use. The steam pressure is not particularly strong, so it steams a bit slowly, but that fact also makes it more forgiving for the novice user (me). I am able to get a pretty decent micro foam. I can't pour latte art yet, but the foam is there to do it. Again, it is just not super fast if you are steaming a full 12 oz. of milk (for two drinks, which is what I usually do).

I am using an older Solis Maestro grinder, and it easily grinds fine enough to get a good full pressure extraction and tons of crema with my freshly home-roasted coffee. I do have to adjust the grind depending on the type of coffee used. A few times I have used too fine of a grind and blocked the extraction. So the old Maestro grinds plenty fine, too fine if you're not careful!

I have no experience with the similar model with the grinder, as I already had my own grinder before purchasing this machine (about 3 months ago).

Final comments: I chose this machine because I hoped it would be very user friendly. I had in mind making drinks when guests come over. It is an automatic, which means I can push the extraction button and not worry about water volume -- I brew directly into my cups (instead of shot glasses) and get my milk pitcher ready while the shot is extracting. PID control means I can go right back to brewing the next round of drinks after steaming without fussing around with temperature surfing. Overall I am very pleased with this machine as a tool for entertaining guests, though again is is a bit of a slow steamer.

If you are a serious espresso hobbyist and want a commercial-style machine at home, there are possibly better machines out there (Sylvia?) -- but I wanted to make the best milk-based drinks I could, with a minimum of fuss, for when guests arrive. For that I think the Infuser is an awesome choice.
Reply · Report · Kent M on Mar 28, 2014
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Just purchased this machine and I'm loving it! I'm also never going to sleep because I keep playing with it... I guess I could dump the shots instead of drinking them, but who does that?

Anyhow, a few questions:
*All questions concern pretty old (a few weeks), not too high quality, but nonetheless oily beans, ground to just about the finest setting in a burr grinder, and placed in the single-shot, single-wall basket.

1. The pressure gauge only seems to work when I manually pull shots; it doesn't move at all when using the automatic function. Is this right?

2. Speaking of manual, how exactly do I know when to release the button? I've been doing it right after the "preinfusion" stage ends (i.e.: just as the first espresso flows down the spout) and when everything goes right, the needle moves into and hovers in the middle of the gauge. Is this right?

3. Finally, while I can get the gauge to hover in the middle, it does so for about 20 seconds, not the full 25-35 recommended in the booklet. Again, this is with the single shot, single wall basket.

Thanks!
Gabriel S on Jul 9, 2014
Best Answer: Gabriel,

Obviously it is up to you, but I would definitely recommend using a higher quality bean. I use the house espresso blend from a specialty coffee company out of Grand Rapids, MI called Madcap Coffee. I cannot recommend them highly enough.

While I cannot speak with certainty on how your issues relate to your beans, i can say with certainty that your grinder is your most important piece of equipment. Shot length, extraction, etc. all depend hugely on the quality of the grind (fineness, consistency, dose). I bought the Baratza Preciso for my setup, and I am so pleased with the results I get.

Now, let me give you my best answers to your questions...

1. The pressure gauge should work all the time, even when you are using the one-shot or two-shot pre-programmed buttons.

2. There is no easy answer to this question. Every barista is going to have a different opinion on how long the pre-infusion should last, and they are going to decide based on taste. They will dial in until they enjoy the extraction of the coffee. (But yes, you release the button after you are content with the length of the pre-infusion.) But let me make a recommendation to you: use the automatic function and trust its pre-infusion. On a machine at this price point, you probably won't be able to tell much of a difference between manual pre-infusion and automatic pre-infusion.

3. There are two things I would say about this question. First, the 25-35 seconds is from the time you first push the button to the time you stop the shot, including the pre-infusion. It is not supposed to be 25-35 seconds after the pre-infusion that the needle is hovering in the middle of the gauge. Second, shot length really has to do with two factors: dose and fineness. Dose is the amount of coffee you are putting in the basket. Obviously fineness is how finely you grind your coffee. It is possible that you are not grinding your coffee finely enough to get the shot length you desire.

Hope these answers have helped!
Reply · Report · Eric A on Jul 10, 2014
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Am trying to decide between this machine and the Saeco Via Venezia - both get great reviews on here but am concerned about reliability since I've read that both have issues in this area, particularly the new Saeco VV's that are no longer manufactured in Italy. So if you had to choose between these two machines, which would you choose?
JaneSG on May 22, 2014
Best Answer: I was also considering both machines. I ended up purchasing the Breville. I am thoroughly happy with my machine. There is a learning curve to getting the proper shot pull (follow the booklet and not your instincts), but once you learn the results are great. I use my machine two to three times daily. It is very easy to keep clean and just looks fantastic on our counter top. I have had zero issues with use or cleanup in any way. I have opted to use purified and filtered water to cut down on hard water use and need for descaling the machine which will aid in reliability and longevity. Have owned the Breville since February of this year, so that would be roughly 500 shots and still just like the first day of use. Hope this helps with your decision.
Reply · Report · jason l on May 22, 2014
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Can I use ESE pods with this unit?
A shopper on Jan 6, 2015
Best Answer: It is an interesting question. I have never tried to do it. There are a number of ESE espresso pods available - different sizes and weights - and you can experiment with it. Just make sure that they fit your machine.
Reply · Report · Wieslaw K on Jan 7, 2015
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Hi, narrowed my choice down to either this or the Breville Dual Boiler. How much longer does it take this to steam a cup of milk vs the BDB? Also, in other reviews, I've read that the Infuser - even though it has an auto-purge - is still too hot to immediately begin brewing after steaming. In your Infuser vs. BDB video, it looked like they encountered the same issue. Have you noticed this? Would running some water thru the hot water dispenser solve this?

We brew 2-4 shots a day, 1 or 2 milk drinks, sometimes less. Brewing and steaming simultaneously is a nice to have, not a must-have, but quality of steam/frothing is a big concern.
Sam F. on Sep 4, 2014
Best Answer: As an Infuser owner I cannot say anything about BDB, though I assume the DB is significantly faster moving from steaming to brewing or vice versa. You are right that even after auto-purging, the Infuser is still a bit too hot to brew right away. If you switch from steam to hot water, the hot water will initially sputter out as steam and water, then after a few seconds, settle down to hot water only. I assume the same would happen if you moved immediately to brewing. Running a bit of hot water should help, though I have not experimented with it.

I normally brew first, then steam. It takes maybe 15-20 seconds to heat up to steam temperature. Steam is not super powerful and so steaming takes a bit longer, but the slower pace allows good control over the frothing process. I am able to get great results, very silky micro foam.

(Of course during that time my crema is dissipating, but I am okay with that -- not trying to do latte art at this point.)

For your relatively low daily number of shots brewed, I would seriously consider whether or not the significant extra cost of the DB is worth it or not. Your call.

Hope this helps.
Reply · Report · Kent M on Sep 4, 2014
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I understand that I cannot expect to get the same quality espresso from a pressurized portafilter or basket as I can get from a standard, non-pressurized portafilter. Given that, I'm hoping someone can tell me if there is an appreciable difference in the quality of the espresso one gets from a pressurized portafilter versus that from a pressurized basket.

Frankly, I am not really interested in becoming a professional barista. I just want to be able to make a decent, reasonably-priced latte from home-roasted beans that have not been burnt (no need to name names). Sure, someday I may want to hone my barista skills, but, for now, I'm deciding between the Breville Infuser and the Saeco Via Venezia, which is $200 less expensive.

The Breville comes with a pressurized basket, while the Saeco has a pressurized portafilter. Since either can be used with a non-pressurized portafilter (for when I want to get into that), the difference is the pressurized portafilter versus the pressurized basket. Which is better?

I suppose another difference is the efficacy of Saeco's panarello frothing device compared with the normal wand of the Breville. Thoughts on those two are also appreciated.

Thanks in advance.
Joel F on Sep 20, 2014
Best Answer: Hi. SCG solicited a resonse from me. I've been playing with my new Infuser for about a month.

Mostly I'm quite happy with it, producing a couple of cups a day. But there's a learning curve (of course.)

I still find it challenging to get the bean grind/quantity/compaction just right, for the pressure gauge to hit 12 o'clock. As long as it's a 9 o'clock or higher, the espresso is tasty; just not as wonderful. Past around 1 o'clock, it's syrup and I have to start over.

But that's the joy of a semi- rather than a super-, no?

More serious is that the steam wand frequently clogs, in spite of my being extremely diligent to clean it after use. But I'm constantly having to use the device with the pin to unclog it. No idea what is causing this.

That said, when it's steaming at full force, I'm quite happy with the froth it produces for my 1% milk.

I don't know anything about panarello attachments.

Bottom line: I think I got the right product for me.
Reply · Report · Dave C on Sep 22, 2014
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Todd -Just unpacked and created my first latte. The steamer did a great job. Reading the feed back on the grind and tamp-pressure, I'll work to dail that in for optimum shot. My question is how to get the drinker hotter? My latte was good, but not hot enough. I started with steaming the milk, then a double pull.
A shopper on Dec 26, 2013
Best Answer: How long did you let the Infuser heat up? Did you heat it up with the portafilter attached? You want to let the machine heat to temperature with the portafilter attached so that the metal of the brewhead and the portafilter itself both come to temperature in order to ensure that your nice hot espresso isn't cooled through cold metal. Generally we do recommend steaming first and then brewing, so hopefully this does the trick and future drinks have a better temperature!
Reply · Report · Teri KStaff on Dec 28, 2013
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I recently purchased this machine but get no crema. The only espresso I've used is from Victrola and they ground it for me, which I'm thinking might be the problem. I'm going to purchase the Breville Smart Grinder Coffee Machine. Does anyone know what the best grind is for this machine? Any other tips would be appreciated!
thanks
A shopper on Dec 2, 2013
Best Answer: I've been using the machine exclusively with a Lavazza pre-ground espresso coffee (very fine grind). I've found the machine is very sensitive to the grind and the pressure you use to tamp the coffee. I can get a good crema only if I tamp very gently, in which case the pressure needle sits perfectly in the center of the gauge. If I tamp too much, the needle will hit the far end, resulting in bitter coffee with no crema. I suggest making sure that you have a fine grind to start with, then experiment with different tamping pressure until you get the needle into the center of the range.
Reply (1) · Report · Greg W on Dec 2, 2013
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Hello! I'm trying to figure out if this is just a smaller, grinder-less version of the Breville Barista Express. I guess my question is whether the pre-infusion aspect is specific to this machine?

Also just wondering if people love the machine, and how long it has lasted, and any tips for upkeep. Thank you!!

A
A shopper on Oct 20, 2013
Best Answer: I've only had my machine for a few days but so far I'm impressed. The machine comes up to temp rapidly. I'm not sure if its the built in PID or the "pre infusion" but it does throw some excellent shots of espresso. I'm impressed with the milk steaming capability as well.

I won't know about longevity of the machine for some time. But if its any indication, this machine is replacing my old Breville which is about eight years old and still brewing!

This machine doesn't have an Italian name, not will it win me a Barrista title but it brews a fine shot of espresso and steams the milk to a smooth creamy texture. If it has the durability of my old machine I will be very pleased.
Reply · Report · RONALD C on Nov 7, 2013
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I keep my portafilter in my Giotto to warm it up before pulling a shot. Is there any reason I can't do this with my Infuser instead of running hot water through it?
Barbara B on Jun 3, 2015
Best Answer: You can do this with your infuser, but I don't believe it will get as warm as it does on the Giotto.
Reply · Report · Randee SStaff on Jun 20, 2015
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When will the Breville Infuser be back in stock for Cranberry color?
Gail B on May 31, 2015
Best Answer: The Cranberry colored Breville Infuser is currently in stock. Just "add to cart"
Reply · Report · Randee SStaff on Jun 20, 2015
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How much does it weigh?
A shopper on May 12, 2015
Best Answer: 23 lbs
Reply · Report · Randee SStaff on May 29, 2015
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Just got a new one of these and am wondering what is the best grind to use, fine or espresso grind? I cannot afford a grinder yet so have to have it grinded at the espresso shop, but am not sure what to tell them I need.
Thank you for any wisdom~
Stacey K on Mar 29, 2015
Best Answer: This is something you'll want to play with. I would suggest having your espresso shop grind out a few grind setting samples of the same coffee for you so you can find which one works best. Start with an espresso grind, then maybe a little finer than that and a little coarser than that. Your espresso shop should be able to offer a few suggestions as well. Keep in mind that each coffee requires a different grind, so when you find one you like, you'll want to try to stay with that same coffee until you can get a grinder to dial in at home.
Reply · Report · Randee SStaff on Mar 30, 2015
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Does this machine require a water line and how much maintenance and servicing is required?
Alison B on Feb 17, 2015
Best Answer: This machine only has a tank at the back of the machine, so it cannot be plumbed into your house water line. For maintenance, you will want to be sure to keep the steam wand and portafilter/brew head nice and clean, perform the backflushing cycle when the machine tells you to, or generally every couple of weeks, and descale regularly, every 2-3 weeks depending on how hard your water is.
Reply · Report · Stephanie AStaff on Feb 22, 2015
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Does anyone find it difficult to remove the basket from the portafilter? I put in the single wall double shot basket when I first got the machine and it was really difficult to take out. Tips?
A shopper on Jan 15, 2015
Best Answer: It's intended to be stiff, this is so that it doesn't get stuck against the brew head when you're finished brewing, hot, messy, and hard to remove. The easiest way to remove it is to use something flat to pry it little by little out as you work around the edge, like a flat head screwdriver, butter knife, or you can use a tool if you feel so inclined!

https://www.seattlecoffeegear.com/pallo-caffeine-wrench
Reply · Report · Stephanie AStaff on Jan 19, 2015
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I have the infuser, and when I put the back-flush piece in and run it, the pressure at the brew-head fluctuates a lot. Will also do it if I tamp hard and get an over-extraction. And even under normal pressures there is fluctuation in the pressure and you can hear the pump fluctuating. Has anyone had this issue, or is this normal operations?
A shopper on Oct 7, 2014
Best Answer: Without seeing the machine, it is hard to say if there is an issue with the pump, an issue with the gauge, or no issue at all, unfortunately. If you are local to the Seattle or Portland area, feel free to bring it by one of our repair centers and we'd be happy to take a look! Otherwise I might suggest contacting Breville directly for their thoughts at 866-273-8455.
Reply · Report · Teri KStaff on Oct 8, 2014
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Im a bit confused. So there is Pressurized and Non-Pressurized baskets and now im understanding the whole portafilter can be Pressurized or Non-Pressurized (may need to be dePressurized) how do i go full non Pressurized with this machine?

and for all the accessories that are included should this be the same for every country?
Garth B on Aug 18, 2014
Best Answer: Machines may have a pressurized portafilter or pressurized baskets, but I have never encountered a machine that has both components pressurized. For this Breville Infuser, the baskets are what is pressurized, and so you will simply use a non pressurized basket to brew non pressurized. I cannot say if accessories in the box will vary in other countries, but Breville may be able to answer this question for you. They can be reached at 866-273-8455.
Reply · Report · Teri KStaff on Aug 19, 2014
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Hi, I have had this machine for about four months and it just started acting up. The machine is pulsing and the pressure is bouncing whenever I try to pull a shot. We have cleaned it several times and no change. What should we do?
Laura M on Jul 13, 2014
Best Answer: If the machine is behaving differently and you're having trouble with the pressure when brewing, we would want to try to narrow down the variables causing these issues. I would suggest removing the portafilter completely and trying to run water through the brew head without the portafilter attached to see if the pressure still fluctuates. If the pressure seems steady, then there could be a clog in the portafilter or perhaps the grounds you are using are a bit too fine. If, however, without the portafilter on the unit the pressure still fluctuates, then the issue would be within the machine itself or the brew head screen, and you may need to remove and clean the screen or descale. I hope this helps, but if you're still having trouble I would contact Breville for further assistance at 866-273-8455.
Reply · Report · Teri KStaff on Jul 14, 2014
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Does the portafilter hold the basket in by friction or is there a spring clip to hold the basket in as most of the others in this price category?
A shopper on Jun 23, 2014
Best Answer: The Breville Infuser uses a spring/wire around the interior perimeter of the portafilter to hold the basket in place.
Reply · Report · Teri KStaff on Jun 23, 2014
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Does Breville have a bottomless portafilter that will fit this machine?
Hal R on Jun 21, 2014
Best Answer: No, unfortunately I am not aware of a bottomless portafilter that will fit the Infuser made by Breville or another manufacturer.
Reply · Report · Teri KStaff on Jun 21, 2014
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I've had this machine for around three months and it's been great. However, sometimes I've noticed that when pulling a shot the machine starts pulsing when it switches from the pre-infusion mode. This pulsing can last for a lot longer than the normal time for a shot. It also happens using both the pressurized and non-pressurized baskets. Has anyone else had this happen? Any idea if it's normal behavior?
Greg W on Jan 20, 2014
Best Answer: I am sorry you've been having issues with your Infuser! Have you tried brewing without the portafilter on the machine? Do you get the same noise when the portafilter is off? Have you removed the brew head screen for cleaning? My best guess without seeing your Infuser is that you may have some coffee residue blocking the screen and preventing a good flow through the brew head, therefore causing a bit of laboring during brewing. I would suggest trying to brew without that portafilter and then cleaning that screen. If you still have issues, then Breville may offer a bit more insight or might suggest bringing the machine in for service, and they can be reached at 866-273-8455.
Reply (1) · Report · Teri KStaff on Jan 20, 2014
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Is it possible to make "Long" Espresso shot with this one? or only single / double espresso shots! I don't think, but still asking maybe there's a way! :)
A shopper on Jan 14, 2014
Best Answer: You can always run more or less water through your single or double shot for a ristretto or lungo shot, but the programing on the Infuser would need to be altered for this (or in the case of a ristretto, at least stopped prematurely). Otherwise for something like an Americano, you can just add hot water to an espresso shot.
Reply (1) · Report · Teri KStaff on Jan 14, 2014
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Does this machine take time to preheat? I noticed the 900xl takes 20 minutes, I'm having a hard time finding that on their other systems. Thank you!
A shopper on Jan 13, 2014
Best Answer: Any semi automatic machine like the Breville Infuser will be "ready to brew" in just a few minutes, but what takes a longer amount of time is heating the brew head and portafilter. If you were to turn on the Infuser and use it after only 5 minutes then the cold metal of those components will dramatically lower the temperature of your shot. For this reason, it is best to let the machine come to temp for at least 20 minutes with the portafilter attached. If you want to brew sooner than 20 minutes, you will get better results if you run some of the hot water through the portafilter without coffee grounds to heat up that metal first. Hope this helps clarify!
Reply · Report · Teri KStaff on Jan 14, 2014
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Resources

Warranty Information for the Breville Infuser Espresso Machine

 

What it Covers:

Breville espresso machines, grinders and blenders

Length:

- 2 Years (Oracle & Dual Boiler)

- 1 Year (All other new equipment)

- 6 months (Refurbished Models)

Who Supports the Warranty: Breville USA
Warranty Contact Information: 866-273-8455
Notes: Please register your product with Breville for warranty support.
Eligible for SCG Extended Warranty? Yes (Excludes YouBrew)
Can SCG Repair? Yes. Read more about our out-of-warranty repair services.


Caring for the Breville Infuser Espresso Machine

For detailed care instructions, please refer to your machine's user manual.


User Manuals for your Breville Infuser Espresso Machine


Videos Featuring the Breville Infuser Espresso Machine

Breville Infuser vs. Rancilio Silvia

Crew Review: Breville Charcoal Resin Water Filters

Crew Review: Breville Cleaning Tablets

Reviews

Great...when it worksReview by caffeineman
Quality
Price
Value
This is a great machine... but only when it works.

My first unit developed the oscillating pressure problem after just 7-8 months if I recall. I ordered a new pump and installed it (it was already out of warranty) and it still wasn't working, so something other than the pump goes bad when this behavior occurs. While inside the machine, I saw all sorts of strange things, for example, completely twisted tubing to the point where I'm not sure how anything flowed through. (And yes this was a brand new machine.) Breville replaced the machine without any hassle (I was later told they weren't supposed to in this case since I had attempted to repair it myself, plus it was out of warranty supposedly), so I was initially impressed by their customer service.

I've had the second unit for about 10 months now and it has experienced the buzzing issue on and off, and a few days ago it failed to produce any measurable pressure. I thought the gauge might have simply gone bad, but the water just pours through the portafilter quickly (interestingly enough I don't see any leaks, but I'm still investigating, since I did find a lot of water in the drip tray area outside of the drip tray.) Customer support told me to use the cleaning disk with a small amount of espresso, and this produced a lot of pressure, so the gauge is not bad.

Now I use the machine 2-4 times a day, and get consistently great shots when it works, so I am pretty sure I have the right grind and tamping technique. I clean the machine and decalcify it as required. Customer support told me the machine would have to be sent in for repair.

Needless to say, I'm not very happy with the reliability of these machines. I wish I could say otherwise, since the machine otherwise looks great and has great features for the price, but I'd advise staying away from this one for now. I'm not sure what to do with it next. I don't want to repair it just to have it fail 8 months down the road again, as the warranty on repairs is only for 6 months. (Posted on 5/19/2015)
Update on my previous reviewReview by mary
Quality
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I did the first review shortly after getting the machine. However, immediately after the first cleaning cycle, it began making a horrible buzzing noise whenever either brewing button was pushed. I have contacted Breville but I am outside my 30 days with Seattle Coffee Gear so I'm hoping for the best! (Posted on 3/26/2015)
A Pretty Fail MachineReview by Rhodes
Quality
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Value
For such a beautiful and simple machine, it never fails -- to utterly fail.
I've had the machine replaced four times for the exact same problem/s. In each instance, and after about six to eleven months of ownership, the machine will make an aweful buzzing sound while pulling a single or double shot. During which time, hardly any pressure is shown on the front bar meter resulting in half a shot of espresso.

Now, when the machine is working right, the expresso it makes is great! And, it makes great microfoam! The machine seems to prefer Illy ground espresso to make a perfect shot.

But, for $500, I expect an appliance to last at least two years befor having minor problems. Items that last longer for the same amount of money are:
iPads
Motorcycle tires
Microwave ovens
LED HDTV sets
A cheap mountain bike from Target
A washing machine from Sears
A Miela vacuum cleaner

If you're smart, avoid the Breville's good looks and find another machine that will last and can be easily serviced.
(Posted on 3/25/2015)
So Far We love it! (and some of the reviews make sense)Review by Mary
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We chose the Breville because we wanted to 'upscale' just a bit without spending $1000. My previous experience was with an old Starbuck's Barista for 8+ years - it finally died. (as far as I can tell that machine was really a Saeco Via Venezia). We own a Breville toaster oven which is awesome quality - so we trusted the brand.

I have had this machine about 2 weeks but it took a full week before I mastered the shots. In fact I went through about a pound of coffee on the first day and was pretty frustrated. (SCG send us about 2/3 of a pound with the machine - it all went into the sink testing this machine so I can't tell you if it was good coffee.)

After watching multiple demo films from Seattle Coffee Gear I had the basics but I started trouble shooting based on the info in the Breville machine guide ruling out why my shots were sour and WHY the GAUGE on the machine seemingly DIDN'T WORK. I seemed to be doing everything correctly. It was when I watched SCG video 'HOW DOES DOSAGE AND GRIND EFFECT ESPRESSO SHOTS' that I figured it out.

Since my grinder is a mere Bodum burr grinder (only $120) it does not grind quite as fine as the ones being sold at SCG, hence, I was not putting enough coffee into the portafilter even though it looked 'full' to the correct spot. (I was also not tamping enough.) So I took out my very accurate kitchen scale and when I tamp down between 15-16 grams of ground coffee into that pressure portafilter, the pressure gauge climbs to the appropriate level for preinfusion and extraction and I get a great shot every time!

I will not even TRY the non-pressurized portafilters until I buy a better grinder, but for now we love our coffee again!

BTW the frothing is easier than my old machine with a very nice fine foam every time and I love the foam! I also LOVE being able to add water without taking the machine apart and can easily see the water level without bending over with a flashlight!

Thank you SCG for your videos! (Posted on 2/28/2015)
good machine with some minor flawsReview by Michele
Quality
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I am comparing this to the Gaggia classic which is $100.00 less. I like that the Gaggia has commercial portafilters and the reviews are more pro. I will continue to review and hope their are more updated reviews like for 2014.

Thank you. (Posted on 1/16/2015)
Returning first oneReview by Robert
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I purchased this machine for my wife's Christmas Present, and while we were impressed with the quality of the shots we were able to pull with it, we were not pleased to find the Extraction Pressure Gauge did not work at all. I am very glad I purchased this from Seattle Coffee Gear, because I emailed them abut the problem, and got a reply with a test for me to try. I did as they asked, and did not get the gauge to work, so they arranged to get it FedEx'd back to them, and they are sending a new machine out to replace it. I do not fault SCG for this problem, I place the blame squarely on Breville, as for a machine of this supposed quality, and the selling price, some quality control should be put in place at the factory. I hope the new new machine works correctly, as I don't want to have to replace it. I can't recommend this machine yet, but CAN recommend buying from SCG. I will buy from them again as we grow and learn this espresso machine stuff. (Posted on 12/30/2014)
I love this machine!Review by Dee
Quality
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This is my first espresso machine and i was worried that I would be intimidated and that I'd eventually out grow the machine. I'm happy to say that I'm not intimidated. I watched the video and managed to make my first shot with no problem. I love the pressurized portafilter and look forward to learning to use the non-pressurized one. I'm learning to steam the milk and getting better at making foam. I think this is a great machine and it is easy enough to use. It offers enough options that I can take off the training wheels as I get better at this.
Oh, and the help I received over the phone was great. They also price matched when I found it for a little less. I think I love SCG as much as I love espresso. Thanks everyone for your help! (Posted on 11/12/2014)
Doesn't last longReview by RK
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I've owned the machine for two years now. I've maintained it as directed in the manuals. The machine only has a one year warranty. Rating quality is tough because although it seems to be built well, there's the common problem of the buzzing noise developing, which is a clear sign that something is wrong. However, it's probably one of the better machines for the price. Like others, my machine started making the awful buzzing noise 22 months with increased difficulty to manage pressure. I don't know how this compares to the wear and tear of other brands, but 2 years seems like a waste. (Posted on 10/19/2014)
Disappointed - now have a different machineReview by Canadian Espresso Rookie
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Quality
Did my research and decided I wasn't quite ready to pay the full price of some of the other semi-automatics (Rancilio Silvia mainly) for something I had never been into before. Got the first machine in December 2013, Breville exchanged it in March 2014 due to the "buzzing" sound that Serge was referencing above. By Mid June 2014 the second machine was "buzzing" again very bad. Wasted lots of good coffee. Took a video to the store I bought it from and they gave me my money back. Breville exchange process was very fast and fair. No faith that this machine would last for years. Needed to get out of it quickly. (Posted on 6/16/2014)
Great starter machineReview by Lerxst
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I'm a recent convert to the cult of espresso. I've had my infuser now for three months and use it almost daily. It has a relatively tame learning curve and I can make much better shots and milk drinks than what I get at my local shop. It is a little weak on the steaming but that is probably ok as a starter machine as it's relatively easy to froth milk. This machine gets a bad rap on the coffee forums. I wouldn't pay a lot of attention to that. For a sub $500 machine there is a lot of value here. I paired mine with a refurbed Vario and couldn't be happier. In a few years I'll probably move up to a more serious machine but this is great for getting out of the gate without adding in too many variables. Thanks SCG. (Posted on 5/25/2014)
Not very reliableReview by Serge
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This is my third Breville Infuser since 2012. The problem is always electrical with the brew switch/button making a buzzing sound when it is pressed. I have lost confidence in this machine and I am replacing it with a Rancilio Silvia with PID. I love the look of the Breville and it makes good espresso, but the electrical problem is a sign that it not last for long.

Breville has accepted to take it back and they will send me a new one again. (Good customer service) I will put it on EBAY to sell it. (Posted on 2/9/2014)
good latteReview by cone
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after using this machine for about a year now, I am pleased. I can make a quick decent latte at 4 A.M. (before work) Paired with the Preciso grinder ,Its a winner. (Posted on 1/12/2014)
Great for espresso loversReview by Berto
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I finally upgraded my entry espresso maker a few months ago with this one and I am very pleased. I am using pregounded coffee (had to change previous brand) and the dual wall filter works quite well. It took some effort to find a good brand and to master the craft but the results are better than I expected. I'm now shopping for a grinder and I expect even better results.

I love the website.. The videos were very helpful in the selection process.

My only advise for people that are upgrading from entry level to this or any other machine is that it will take time and effort to master. I also spend a little more time preparing coffee every morning and cleaning properly. This was the only thing I did not see coming, but I love my coffee so it's worth my morning time. If you're not willing to put the time learning or if you rush out in the mornings you should think twice. (Posted on 9/28/2013)
Great machine!Review by KDM
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Had a Starbucks Barista for many years. The Breville makes noticeably better espresso shots right out of the box and only got better after I played with it longer... (Posted on 8/25/2013)
Nice Starter MachineReview by EE
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Machine is really well built and has a relatively gentle learning curve. It's a great machine to learn on. It has only one flaw: The filter baskets are kept in the portafilter by friction (i.e., there's no clip to hold the basket in the handle). That means you'll be digging the basket out of the knock box or trash frequently. It's annoying because Breville has been really deliberate about every other aspect of this machine.

As always, SCG's service is second to none. (Posted on 8/7/2013)
Pretty hard to mess up on this machineReview by Consistently great espresso & cappuccino
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Once you get the grind and coffee amount worked out, the consistency of great espresso is truly impressive. The steamer wand is excellent. This is far and away the easiest machine I've ever used, while getting professional quality espresso and cappuccino! (Posted on 7/9/2013)
an excellent machine.Review by JFH
Value
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Price
I've had this machine a few weeks now, it was an upgrade from a Saeco that had become less reliable in producing espresso over strong coffee.

I use it to prepare just espresso, and just double shots. Because of budget considerations, I bought this without a grinder upgrade--and the two grinders I have do not have good control over fineness. However, one / both will do until I sort out a good grind at home or at the local Starbuck's, Caribou, or premium grocery store (Lund's) here in the Mpls-St Paul Metro area.

I immediately found the pressure valve to be of immense help in sorting grind fineness--that alone made 'stretching' for this machine worthwhile. With it, I have been able to 'custom blend' a typical store-bought grind with my own grind here to get a blend that produces a good espresso.

I will second others' comments about quality and quirks. It took me a minute or two to figure out how lift the water tank cover. I do find the cup heater to be minimal, but the routine Breville recommends (preheating the cup) solves that issue, albeit at slowing production slightly.

So, the next item to be put on the gift list will be the Breville grinder. The two together ought to produce a superb espresso.

In closing, I will mention that I purposely bought this from SCG because of the learning I have gained over the years from their superb videos and from their excellent sales service for me recently. Their prices are competitive (I'm an extremely cost-conscious shopper) so it was a pleasure to buy from them. (Posted on 6/8/2013)
Fast and FlavorfulReview by QuadShotDecaf
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Having owned numerous espresso machines ( all price ranges) in my 55 years, this machine does not disappoint! It is super easy to use and pulls a great shot. I get my beans ground weekly...I am a Starbucks girl :) drinking anything bold and decaf (espresso roast and sumatra my favorites). It took a few days and a fresh bag of decaf espresso ground beans, but this compact and solidly built machine delivers everytime! My Breville Infuser proudly sits next to my husband's Jura Capressa - that was 5 times the price. (Posted on 5/14/2013)
I am very happy with the InfuserReview by Maddy
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Quality
There are several reasons I chose this machine. The two big ones that most buyers consider Price and Quality, were important because I wanted to stay under $800 but get a good machine and a good grinder.

1. Price – The price was attractive, because I also required a grinder upgrade, I chose the Breville Smart Grinder, which I am also very pleased with. Seattle Coffee Gear will also make effort to price match, and win your business.
2. Build – The machine is solid, for its price point. And performs very well with great reliability.

What I want to share with you, the prospective buyer, is why you should buy from Seattle Coffee Gear. There are many competitors out there, and maybe you have seen their offerings, but what is it that makes Seattle Coffee Gear the best choice to do business with?

Service, Personality, and Honesty - This company though far from my home in upstate New York, feels like a local place to me. Their videos helped make the store and the people that make the store something special. Seattle Coffee Gear, unlike Amazon, or another competitor has faces, people who care, and you can talk to, people who love coffee, and want to make your experience the best it can be.

If you are on the fence about who to buy from, or what to choose, trust Seattle Coffee Gear, they will not lead you in the wrong direction, and they will do their best to make your purchase, no matter what it is, one you are very pleased with. I will definitely buy again from Seattle Coffee Gear, and want to thank Gail, Kat, and the rest of the fantastic crew for doing a great job and going the extra mile.
(Posted on 5/12/2013)
Good machine for beginners who want controlReview by rdmasm
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This machine is a good starter for someone who wants to play around with making their own espresso but isn't an expert. It is also a lot cheaper than a super automatic. I did see some reviews where people had problems getting the water flowing and leakage but I followed the directions carefully and haven't seen any of those issues. I am still working on getting my pressure right for the espresso but the steamer is excellent and is making great steamed milk. (Posted on 5/6/2013)
Worth breaking our Espresso Machine budget who needs a double boiler?Review by Ken H
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Can't really beat Grace's review.. except to say.. we love ours...
Using it with the Smart Grinder.. I am now making good consistent espresso without cheats like the Saeco pressurized porta-filter..

I would say if this is the first time coming from one of those machines with the mechanical pressure system in the porta-filter.. check your grind. Turns out I didn't own a grinder I could make good coffee on with this machine.. so we added the grinder..And we are very happy...

This thing switches between steam and coffee temp so fast, with internal purging and no intervention on my part.. I have lost my interest in a double boiler..

Easy.. reproducible results.. love it.

One TIP.. the water tank cover is over engineered ... took us five minutes to figure out how to open the top.. pull up in the very back of the rounded outside edge and the cover "unfolds" to be a handle. Almost too clever a design..

When I think about cleaning internal grind containers etc. I am not sure why I would want an Auto over this.. the pull out filter is easier to clean and you get to wack it on your knock box.. which is therapeutic.

Wish I had done this years ago....

Last tip if you live near Seattle and have never owned a REAL espresso machine. Pay the local price and have SCG help you use the machine.. the online discounts are not worth the likely frustration former "pressure cheat" machine owners will have.. and there will be joy when you get it right (Posted on 4/17/2013)
Love this machineReview by Tom H
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I've only had this machine for several days, but I'm already in love with it.
I make Capuccino twice a day for myself and my wife and have for about the last 10 years. I have had 4 machines in that timespan- the first one was very forgettable and I quickly replaced it with a Caprriso machine which made pretty decent coffee drinks, but over a couple of years stopped foaming the milk very well. About 4 years ago I bought a Starbucks Sirena machine but it recently failed (will still make an excellent espresso, but It won't steam milk anymore.)
I replaced it with this machine and I have to say it has knocked my socks off. I had virtually no "learning curve" like I experienced the previous times I changed machines It is very easy to learn and makes great espresso (I prefer Cuban espresso which is readily available in my area and comes pre-ground.) It froths the milk perfectly and (even though I was already somewhat of an expert already) comes with great instructions on how to froth milk perfectly. My only "complaint" (and it is a mild one) is that it takes a little longer to froth the milk than my Sirena did, but the milk actually comes out better.
I can't speak to durability but I highly recommend this machine. (Posted on 4/3/2013)
Perfect Choice for noob with budget /Superb value Review by Jeffrey
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As a newcomer to the world of espresso, I thought I was being extravagant by originally purchasing the Saeco Via Venezia. I was not at all pleased with that machine after 3 weeks or so. (I will post a review there). So I exchanged it for this one which was a bit more expensive but thought I would try it. (Thank you SCG for great return policies).

Long story short, if you are new, this is a perfect machine to really teach you AND ultimately when you learn a bit and practice, the results are excellent. Having the pressure indicator is a big help. I went through 1-2 lbs of coffee and mostly bad shots. But that taught me so much and you haven't tasted bad until you have tasted a very badly pulled shot! Then - I got the perfect (for me) shot - and nirvana. Milk also takes time to learn. But again, that first perfect pitcher of wet paint was exciting. The steamer isn't overly powerful -- but it does the job very well and you do have control over placement of the tip, etc.

I also like the rapid change from steam to espresso. The Saeco was way too long.

The machine is great looking. It isn't a heavy weight and yes sometimes putting in the portafilter the machine will move but it appears to be the best at this lower price point with features not found on lower end machines..

The little things like a clean me light and the automated fashion of cleaning, etc. also add to the machine.

I am very pleased with this purchase and have really increased my own knowledge and skill. (Posted on 2/23/2013)
Good Next StepReview by GEGJr
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First some background for you to assess the usefulness of my review.This is my first pump (thermacoil) machine. For the past 3 years I used a combo steam espresso and drip coffee maker. Even though I am a long time coffee drinker I just in past 4 years have gotten serious about the quality of my coffee and during the same time began drinking espresso drinks. Prior to that I have been satisfied with drip coffee. I still am not a pure espresso drinker but I do like the strength and taste of a good Americano and the weekend cappucino & latte, although I am a bit lactose intolerant.

I did a lot of research before purchasing this machine. I take purchases of more than $50 very seriously because I am just middle class on the economic scale and because I am approaching retirement age and need to watch my pennies. I setteled on this machine because the reviews were good, the footprint relatively small, and it is thermacoil rather than thermalblock thus based on my research means it is less likely to need repair.

It has taken me 2 or 3 pounds of good coffee to get the dose, tamping technique and grind (I use a Breville Smart Grinder which is also an upgrade from my old blade grinder) satisfactory and I am still working on perfecting all three.

Now about the machine itself. As someone has already said the machine is rather light in weight and I find that I have to hold it with one hand while setting the portafilter. I wish the tank was a little bigger but if it were the footprint would be larger too as would the weight so all in in all that is a wash. I like the hot water feature because I can use it to make an Americano or water for my 4 cup French press. However, I am a bit disappointed that it will dispense only about 7-8 oz of hot water before it stops and you have to turn it back to neutral then back to hot water to continue getting more water. Since I typically need a minimum of 12-16 oz of hot water that means I have to use a separate vessel to extract the hot water when making French press so I can pour all at once instead of interrupting the brewing (not a real big deal) as well as separate vessel to extract hot water for a 16 oz Americano because the tall mug I use for comuting is too tall to fit under the nozzel. That brings me to another criticism. I wish I could fit a tall travel mug under the hot water nozzel. I tried removing the drip tray but I found that for some reason water would flow down into bottom of machine. I think that is because I pulled a shot without putting the drip tray back. Since I've not done that again I haven't noticed water in the drip tray area. Unlike another reviewer I don't mind the drip tray not being larger because that would just mean it would be more difficult for me to get it to the sink without spilling it. I really like the pressure guage as it is helping me perfect my shot. I wish there was a timer as well so I wouldn't have to use a stop watch to time the extraction. By the way, it really has nothing to do with this review I guess, but I have completely abandoned drip coffee in favor of the Americano or French Press. When I first got the machine my wife asked what I was going to do if company wanted a cup of coffee. Not having thought about that I had to purchase a larger French Press for those guest who would not enjoy the strength of an Americano. Also, I have only used the double wall basket one time just to see what the taste of the shot would be like compared to a properly extracted shot with the single wall basket. I did this because as I said earlier I am not really an espresso drinker and cannot rely on taste to determine the quality of my shot. I prefer to use only the single wall because I feel that perfecting the shot is part of the fun of having such a machine and using the double wall would take all the art and thus the satisfaction from pulling the perfect shot.

At first because of the learning curve of this machine compared to using the steam espresso machine I was having some slight buyer remorse but now that I have had the machine for about a month I am glad I spent the money. I highly recommend it for the person wanting to enjoy a really good coffee but also who enjoys having a new skill and hobby. (Posted on 2/9/2013)
Great unit for espresso neophytesReview by Joebone
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We've had a succession of cheap espresso machines over the years but abandoned them out of frustration, preferring the convenience of various passive drip systems or french press, and leaving it at that. We don't have the time or inclination to make a ritual of coffee, although we are food-oriented and fussy about flavor. OTOH, some of our friends have elaborate Italian machines, and the quality of the espresso is undeniable. And having enjoyed marvelous coffee drinks over the years (Cortados in Spain; Flat Whites in New Zealand), we've thought about plunging into a real machine.

Breville products have caught our eye, as a hospitable sister with three kids and a constant stream of guests on a small farm has had good results with Breville espresso makers over the years, although I've not been a fan of her output, which I've ascribed to their technique in using the machine to generate regular coffee - I now know what she's doing wrong, but more on that later.

For a recent anniversary, my wife and I decided to buy the best espresso maker we could find for $500, and the internet research began.

The BES840XL seemed like a winner - mostly metal (plastic top plate, which we did not realize at the time), and a great feature set. I was also intrigued by the thermocoil, as a good solution to thermoblock failures. We also liked that the reasonable balance of features/construction/cost/footprint.

We bought it, and promptly ignored it due to a death in the family and associated travel/lack of time.

We've now been using it actively for two months, and the more we use it, the more we appreciate just how good it is. The pressure gauge is key, as it has allowed us to learn how to balance tamp pressure, fill level and grind to achieve desired results. We're sticking with the pre-programmed time settings for now, and sometimes override them, but we won't be whipping out the stopwatch. The steam wand is sturdy, and the hot water function is great. And there are a lot of nice little touches, like the spill tray displaying it's need to be cleaned when full. And while we don't have a broad basis for comparison, it makes sense that the pre-infusion cycle has a lot to do with the results we're enjoying.

All in all, a great experience. It's hard to imagine doing better at this price point. Highly recommended.


(Posted on 12/13/2012)
Better than Gaggia Baby ClassicReview by JP
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I have had this machine over two weeks, and I am in love with the machine. It makes great espresso shots as long as I control the tamping pressure and the amount of coffee in the basket. After such disappointment in Gaggia Babby Classic, I am delighted to have a machine that works very well.
Breville is my new favorite espresso machine maker. Good job. (Posted on 10/30/2012)
Extremely pleased with the Breville Infuser Espresso Machine.Review by Wayno
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First, I am delighted that I ordered the Breville Infuser Espresso Machine from Seattle Coffeegear. The product shipped free of charge, was delivered on time and undamaged. Also, from a price standpoint the additional cleaning tablets, filters plus gift card made this the best deal across all vendors. I have owned the product for over two weeks and have been making espressos and lattes every day. I am also using the Breville Smart Grinder which compliments the Infuser extremely well. Overall, the product appears to be of high quality and well engineered. The packaging was perfect and the accesories and literature are also excellent. It take a few tries to get the grind and tampering right on thje first day. I do find the pressure gauge to be very helpful in knowing when I do have the grind and tampering correct. The espresso tastes great and the steamer does an excellent job of making great foam or hot milk. A thermometer is a big help in getting the temeprature correct when steaming milk. The machine is easy to use and clean. I have found the water tank to be large enough to make multiple drinks as well as for cleaning the steamer and portafilter. The product looks great in our kitchen along with the Smart Grinder. So far I have not encountered any negatives with the Breville Infuser. Given that I have only owned the product for a few weeks I cannot speak to its long-term performance. However, to date I am a very satisfied customer. (Posted on 10/10/2012)
Happy so farReview by LFS
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I've had the '840 for two mornings, here's what I've found:

Temp consistency:  USA model is 1600 watts, and that is needed. I was so excited to start i filled the tank with ice cold water, and it struggled to maintain temp.Temps are most consistent with room temp. water in the tank.  Measuring with a thermapen inside the portafilter spouts, the temps were then 195-202F.  I'm still learning about a good preheat time, so no more detail than the range.  

Steam:  not really powerful,, but it's dryer than my old Barista.  I had better success with milk than in the past, so I'm happy

Hot water tap:  it starts very hot, above 200F, but drops quickly. It's fine for Americanos, but not brewing an individual cup like a pour over

In the cup: promising!  I'm making all the usual mistakes - old beans, inconsistent tamp, etc, but happily making progress, and would do it again

If I could make a change? Make it a few pounds heavier, and a bigger water tank (Posted on 7/21/2012)
Great little machineReview by fragilex
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I also own the big brother to this unit -- the Breville Dual Boiler (BES900XL) which retails for over twice as much ($1199) -- so I thought I'd describe how they compare, pros and cons. I bought the BES840 for a vacation cottage based on how happy I am with the Breville Dual Boiler.

I use a Breville Smart Grinder, and the non-pressurized double-shot basket for all my shots.

First and most important the pros:

-It's easy to make a great shot, almost indistinguishable from shots off the Dual Boiler. That was a pleasant surprise.
-It's tiny, doesn't require much counter space.
-Great set of features for the price point (PID, pre-infusion, 3 way solenoid valve).

Not surprisingly there are some cons compared with a machine more than twice the price.

Cons:

-Because of the diminutive size, it is much less substantial than the Dual Boiler, almost toy-like in comparison (often have to hold the unit in place while tightening down portafilter).
- it doesn't use a commercial size 58 mm portafilter. Not necessarily a con, but it annoys me, it's smaller in diameter and feels lighter, I prefer the portafilter on the Dual Boiler.
-Small drip tray means frequent emptying.
-No ability to adjust brew temp.
-Less convenient to add water.
-Pressure dial doesn't show actual pressure, just indicates pre-infusion pressure range and extraction pressure range.
-Can't steam and extract at the same time (not a big deal for me, I rarely steam milk).
-No manual shot button (however, you can achieve the same result by holding down the shot button for as long as you'd like to pre-infuse, then release and it will pump water until you hit the button again).

Overall I'm quite pleased with the BES840. It excels in two critically important areas: it produces consistently great shots and is very affordable. (Posted on 7/9/2012)
Nice.Review by joe
Value
Quality
Price
I use this machine 3 to 4 times a day for last week, and this is my upgrade to saeco starbuks barista witch i use for last 6 yrs.
for $500 this machine is pulling nice shots .
(Posted on 7/8/2012)
"Keep up the good work breville"Review by JPW
Price
Value
Quality
We recently purchased this machine(2 months ago) along with a Sunbeam Cafe Grinder EM0480. The overall build quality and features on the breville are first class. We first start grinding some high quality beans in the grinder set to 9, then along with an even firm tamp, The breville produces a brilliant cup of coffee with great Crema. the pressure needle sits at around 1pm, I have found this to be the perfect setting for a great cafe coffee that is on par with most Cafe produced coffees coming out of a 5-10K machine. I wouldn't hesitate in buying this machine again or the grinder for that matter. They are both unbeatable value for money, probably largely due to the fact both units are made in Asia, compared to say a European machine which would cost alot more to produce. Overall i would score the machine 9/10 for a home machine, and compared to say a Cafe produced coffee coming out of a machine 10+ times the price i would give it 7-9 out of 10 depending on the Cafe, as alot of Cafes cant make good coffee even with the best machine! but this is human error and laziness in most part not the machine! (Posted on 7/6/2012)

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