Breville Oracle BES980XL Espresso Machine

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  • – Dual-Boiler
  • – Built-in-Grinder
  • – Programmable Drink Options
  • – Automatic Steam Wand
Free extras with purchase!
  • Exclusive Setup Video - Breville Oracle
  • SCG $100 Gift Card

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Breville may have traveled to an ancient land for the answers, but arrived at only one conclusion – the Oracle! Gather around and present your deepest coffee concerns, because we have a feeling you’ll find what you’re looking for.

Grinder, scale and tamper not needed! The Oracle automatically doses, grinds and tamps freshly ground beans from the ½ pound removable bean hopper into a 58mm stainless steel portafilter. While the shots brew, take advantage of the dual boilers and allow the Oracle to simultaneously froth your milk with the automatic or manual latte (less texture) and cappuccino (maximum texture) settings. No one machine has all the answers, but we think this one comes pretty close!

Features and Functionality

  • Dual Stainless Steel Boilers: Two dedicated boilers for simultaneous espresso extraction and milk steaming.
  • Dual Pumps: Dedicated espresso and steam boiler pumps for ideal pressure.
  • Regulated Extraction Pressure: Over-pressure valve limits extraction pressure for optimal espresso shots.
  • Programmability: Easily program shot temperature & volume, milk temperature & texture, tamp force, grind setting, pre-infusion power & length, as well as auto start & auto off features.
  • Actively Heated Group Head: Maintains thermal stability throughout the extraction process.
  • Espresso Shot Clock: Keeps track of exact extraction time.
  • Backlit LCD: Monitor everything from this easy to read display.
  • Auto Start: Preheats the machine for the pre-programmed time.
  • Hot Water Spout: Easily make a delicious cup of Americano from this fully loaded espresso machine.
  • Hidden Swivel Foot: This secret foot lifts the machine upwards to easily maneuver itself around your countertop.
  • Gunk Be Gone! - The Oracle automatically purges the steam wand after each use. One less thing to remember when making the perfect latte!
  • Automated Features - This machine offers automated features not normally found on semi-automatic machines.
  • Dual Boilers - Allows you to simultaneously brew espresso and froth milk, saving you time!
  • Grind Dosage - Coffee geeks will be unable to change the exact amount of ground espresso dispensed.
How Does it Compare? This machine offers automated features not normally found on semi-automatics, but may take just as long to "dial in" the perfect shot.
Tips and Tricks Frothing milk on the Oracle is no joke and easily climbs to high temperatures. Be sure to wipe the wand immediately after each use, as hot milk sticks to steam wands.


Model Number BES980XL
Manufacturer Breville
Width 16.25 inches
Depth 15 inches
Height 18 inches
Product Weight (lbs.) 35.0000
Watts 1800W
Volts 120V
Programmability Milk Foam, Milk Temperature, PID, Pre-infusion, Shot Time
Case Material Brushed Stainless Steel
Boiler Material Stainless Steel
Cup Clearance 4 inches
Reservoir Size 84 ounces
Solenoid Valve Yes
Cup Warmer Yes
Portafilter Size 58mm
Available Portafilters Bottomless, Non-Pressurized
Warm Up: Brew Time 10 minutes
Warm Up: Steam Time 25 minutes
Boiler Design Double Boiler
Water Sources Reservoir/Internal Tank
Auto Shut Off Yes
Auto On Yes
Pre-Infusion/Aroma Yes
Material Stainless Steel


Browse 75 questions and 153 answers
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Can you set the amount of coffee that goes into the portafilter? And if not, how do you adjust the strength of the shot?
A shopper on Aug 11, 2014
Best Answer: While you aren't able to adjust the quantity of coffee the Oracle doses, you can adjust strength through grind setting and tamp pressure. By having the unit grind slightly finer and tamp slightly firmer, you can extract stronger shots. Hope this clarifies!
Reply · Report · Teri KStaff on Aug 11, 2014
We are conceding this machine in a commercial environment. We are opening a Coworking business and will be offering complimentary coffee as one of the perks. We are also considering opening the coffee shop to the public as it is in a nice (small) downtown area and would get some foot traffic. How many cups per day could this machine handle and what would be the max cups per hour that it could produce? We need a machine that doesn't take a professional barista to operate and we have had great experiences with Breville in the past. Thanks for your time!
Station211 on Feb 16, 2015
Best Answer: I'm sorry, but unfortunately this machine would not be ideal for a coffee shop, or even for a heavier use situation. This machine ideally would be suited for a home that drinks no more than 10 drinks per day, because although the machine can produce more within a day, it will wear on the machine and you would likely see a shorter lifespan because of it.

If you're looking for a machine that can be a bit easier to use, but can handle a higher volume situation and be appropriate for a cafe, it might be good to look into a superautomatic, that will grind and brew for you, such as the Nuova Simonelli Microbar, Prontobar, or Rancilio Egro. These will be able to handle a variety of demands, depending on what you're anticipating, and will also be NSF rated, which is important when serving to customers. I would also recommend contacting us for further details and to help you narrow it down, just contact our Commercial Sales department!
Reply · Report · Miranda GStaff on Mar 11, 2015
Hi 2 questions
1) When I use the milk frothing on the cappiccino setting, the milk is very thick. My wife likes light airy foam that the espresso can flow through. I know in the advanced menu, there is a way to adjust the air. Not sure what settings I should try to make lighter foam for her. I realize many things affect this such as type of milk etc. Is milk foam in a cappuccino supposed to thick? (example- when I finish my beverage, only the foamy layer on top is left in the cup
A shopper on Mar 1, 2015
Best Answer: Experiment on your milk preference. For light foam, turning dial all the way-up will give give you larger air pockets (but will increase volume), all the way down is opposite. If that fails, manual foaming is always an option on this machine. I also find, really cold milk aids in foaming. Capp = light, foamy, Latte = creamy, thick
Reply · Report · Lap W on Feb 5, 2016
Is it possible to make a coffee not using the beans in the grinder(ie. could I make a decaf right after a regular?)
A shopper on May 12, 2014
Best Answer: Unfortunately there is not an easy way to brew a decaf drink right after a caffeinated shot with the Breville Oracle. Since the machine requires a good quality grind for best results and it comes with a grinder, it does not offer dual-walled baskets like the other Breville models. If you weigh or measure out the exact amount of beans you need for each double shot, you could put only this amount in the hopper for each drink so none will remain. Otherwise, you can remove the hopper, empty any beans that are in it, and the grind the rest of the beans in the grinder chute through before adding the decaf beans. I hope this clarifies!
Reply · Report · Teri KStaff on May 13, 2014
I have exactly 18 and 1/2 inches below my counter, please could you really assure me it will be enough to remove the grinder ?? thank you very much
Harry on Nov 2, 2014
Best Answer: Hello,
Machine is ~18" (17-13/16")
So it will fit under your cabinet but you will still need to pull machine out from underneath in order to open lid, lock bin and lift out.
It all depends if you have enough/some free counterspace in front/next to machine.
Not a issue with the nifty roller bearing under drip tray.
So far, a great machine.
Reply (1) · Report · Lap W on Nov 3, 2014
can i use already ground coffee in this machine?
A shopper on Nov 23, 2014
Best Answer: Yes, just keep in mind that using pre-ground coffee may not yield a very good shot/cup. It is important, since the portafilter and basket are non-pressurized, to be able to dial in your grind setting for the coffee that you're using, so you will need a nice, high quality burr grinder to find just the right setting and to provide the consistency to pull a good shot. Without grinding it fresh, you may not find the right timing with your shots, or the quality that you're looking for!
Reply · Report · Stephanie AStaff on Nov 28, 2014
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According to you guys, what would be your ideal dialing on thins machine? (grind, tamper pressure, shot seconds, water temp, steam temp).

Greetings from Nayarit, Mexico.
A shopper on Sep 23, 2014
Best Answer: Still dialing in the grind, tamp and water amount. Using fresh beans from local roaster only, so it totally depends on what you use.

I'm currently "stuck" on grind of 36, tamp of 7, polishing for 5, pre. 6sec. And brew time of 36 (including pre. time) to achieve good balance and volume of 30 (split) reading creama level. Brew pressure at 60%, temp 202.
Milk at 155, mid setting for texture to get latte art.

Want to achieve finer grind and lower tamp but like I said am stuck. Breville is sending me their beans, will see if it makes a difference?

Overall, no regrets on purchase.

Hope this helps
Reply · Report · Lap W on Sep 24, 2014
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What are the pros and cons of a pressure shot from the 920 vs a non pressure shot from the oracle?
John F on Sep 29, 2015
Breville Oracle BES980XL Espresso Machine
Breville Oracle BES980XL Espresso Machine
Breville Dual Boiler BES920XL Espresso Machine
Breville Dual Boiler BES920XL Espresso Machine
Best Answer: When using the pressurized portafilter that's available on the Breville Dual Boiler BES920XL, you're able to use pre-ground coffee or freshly ground coffee. Since the basket itself is building to the proper pressure before dispensing the coffee, you'll find a good shot, but it will typically be quicker than the ideal 20-30 seconds. It will not be the best quality, but that's also because you're not putting in the additional effort to ensure that your grind is fine tuned to producing the timing of shot to achieve the best quality. It will be a decent shot, and allows you to use pre-ground coffee or a grinder that possibly doesn't have the right consistency or range to accomplish dialing it in for a non-pressurized filter basket.

A non-pressurized filter basket (whether it's from the Oracle or the Dual Boiler) requires a bit more time and experimentation to find the right consistency to achieve the ideal 20-30 seconds. It is very important to ensure that you have a nice high quality grinder to pair with the machine, and make sure that you're finding just the right setting to ensure that 20-30 second shot timing. Once you've dialed in the grinder, you'll find that you can accomplish a higher quality shot. It will take more patience and effort to find the right settings, especially if this is is a new endeavor, but the possibility is there for a much higher quality shot.
Reply · Report · Miranda GStaff on Oct 6, 2015
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I'm interested in the Breville Oracle.
I saw the answer on the 18" hopper height and it is removeable
Can the hopper be removed and installed while full of beans?

Trying to make this work with my cabinet clearance.
Darrell C on Oct 31, 2014
Best Answer: The answer is yes. The hopper is removable, but it comes straight up so you will need room above the 18" to actually remove the hopper. There is a cute little roller thingy that raises the front slightly but allows you to roll the unit around on the counter top. (Presumably to fill hopper and remove water tank). The tank is fillable from a door that pops up in font top of unit.
Reply (2) · Report · WILLIAM J on Nov 28, 2014
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what is the advantage of using a set shot volume on the menu vs, timed shot? I would think I am better off adjusting the grind setting to get the right shot volume in 30 seconds or does it not make much difference?
A shopper on Mar 1, 2015
Best Answer: No difference really, one allows you to just push a button if you don't want to think about it, while other is when you want to "watch" it happen. I do both if I notice a difference in a shot and need to make adjustments or check on quality of beans.
Reply · Report · Lap W on Feb 5, 2016
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How do I grind a single shot with the Breville Oracle? There is no single shot filter included. And by the way, what use is the single shot button, if the only option is to grind a double shot of beans?
A shopper on Mar 6, 2017
Best Answer: The Oracle grinds only one shot size. You can adjust the amount of water per shot for both single and double shot.
Reply · Report · Alan K on Mar 9, 2017
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How is the dosage within the portafilter measured by the machine. Just wondering, if a sensor picks up the volume, then possible an aftermarket single dosage basket could be retrofitted to the portafilter. Have you tried this - see what happens??
Dennis T on Jun 6, 2016
Best Answer: I think the dosage is based on the resistance against the tamping fan blade.
For my Oracle I get 21g in the basket.
The newer Oracle units come with a single dose basket for 11g
Reply · Report · Michael B on Apr 6, 2017
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Can I get hot water from the machine for my wife's tea that she like likes to make without brewing an espresso?
A shopper on Jun 16, 2015
Best Answer: Yes, there is a hot water spout
Reply · Report · Michele BStaff on Jun 17, 2015
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What is the Breville Bottomless Portafilter for Dual Boiler & Oracle? It comes as a free extra with the Breville Oracle Espresso Machine BES980XL. What is it and what does it do, or what is it for?
A shopper on Feb 7, 2016
Breville Oracle BES980XL Espresso Machine
Breville Oracle BES980XL Espresso Machine
Breville Bottomless Portafilter for Dual Boiler & Oracle
Breville Bottomless Portafilter for Dual Boiler & Oracle
Best Answer: The bottomless portafilter can be used for a few reasons. 1.) To pull a good tasting espreso shot, one variable is that you always need to make sure to start with the portafilter and filter basket clean and dry. If you are pulling multiple shots in a row, it is faster and easier to rinse and dry the filter basket only with the bottomless, without having to remove it from the portaflter to rinse and dry both as you would have to do with a spouted portafilter. 2.) A percentage of crema is unfortunately lost when espresso makes contact with any surface that is not the serving cup, mug or glass. That means if you pull a shot into a shot glass and then dump that into your serving cup, a percentage of crema clings to the surface of the shot glass and is lost. The same holds for the spouted portafilter, some crema will cling to the portafilter as the espresso passes through the filter basket into the bottom of the portafilter and through the spouts. This does not occur with the bottomless portafilter because the espresso makes no contact with any surface as it flows through the filter basket, maximizing all the crema. 3.) To check if your grind size and tamp pressure is accurate, the bottomless portafilter is a good tool to use. You can clearly see as the shot begins to pour, whether your grind size and tamp pressure is is good based on how it is pouring from the bottom of the basket. It should slowly bubble out evenly from the entire basket bottom and work to the middle as a solid mouse tail stream. Any other way will show you if you have an issue with this. 4.) It just looks really cool when you get it right :)
Reply · Report · Jeff C on Mar 9, 2016
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Regards the height at 18 ". I have 17 13/16" clearance below top cabinets. That is measured from the framing bordering the bottom of the upper cabinet. There is an additional 1" clearance inside the border. The cabinet extends 10 1/2" from back of the counter top. What is the distance of the hopper from the front of the machine and what is the effective distance from the front of the machine to the back wall. I am wondering if after removing the cover, and positioning the machine in place under the cabinet, could the cover be placed back on the hopper?
A shopper on Jul 31, 2016
Best Answer: Love the machine. We modified our countertop and shelving system to accommodate it.
Distance from counter to top of hopper - 18 inches. Minimum clearance needed to remove hopper lid and add beans (without sliding out from under cabinet) - 19+inches, with 20-22 inches being much more practical.
Distance from back wall to front of hopper - 10"
Distance from back wall to furthest plane at front of machine - 15 inches
Width of machine from furthest points (grind nob on left to steam lever on right) - 16"
Hope that helps. I'm unable to load pictures on here, but that should explain enough.
Reply · Report · David K on Aug 3, 2016
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Gail keeps referring to a PID. What exactly is a PID?
Elise on Dec 13, 2016
Best Answer: A PID controller is used in newer espresso machines to modulate heat production. Classic designs use sensors that operate heating elements as simple on/off switches. A thermosensor-equipped machine will turn on the heating element until it reads its set temperature, then turn off. This is mostly okay, but often creates temperature peaks (as the residual heat from the element raises the water above target) and troughs (the water must fall below target before activating the element). What a PID-equipped machine like the Oracle seeks to do is preempt this 'wave function' by using pre-set heating intervals to maintain an even temperature. i.e. when a machine is nearing ideal temp, a PID controller will modulate, or click on and off, to slow temperature ramp to a near constant.

Hope this helps!
Reply · Report · Joshua SStaff on Dec 13, 2016
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can i order the BES980XL in red?
Ely P on Jul 10, 2015
Best Answer: No, at this time it's only available in silver
Reply · Report · Michele BStaff on Jul 10, 2015
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Is there a two year warranty with this model?
Connie S on Mar 26, 2015
Best Answer: This is a double boiler and Breville provides a two year manufacturer warranty. Occasionally we will also add an additional warranty of our own. Currently, this is the case, a 1 year extended warranty is included with purchase, but that may change, so act soon!
Reply · Report · Michele BStaff on Mar 30, 2015
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How would you make a double shot?
A shopper on Jan 19, 2015
Best Answer: You will want to dial in your grinder first, so that your shots are pulling within the ideal 20-30 second ideal window. From there, you can program the 1 or 2 cup button to produce the volume or timing you're looking for. With everything dialed in, then it's pretty easy to create a double shot quickly and efficiently by taking the portafilter and securing it into the portaholder, where the grinder will grind, dose, and tamp for you, then simply remove from the portaholder, secure to the group head, and push the programmed button like the two cup button. You can check out the video on this machine to see it in action!
Reply · Report · Stephanie AStaff on Jan 19, 2015
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It says it's 18 inches tall. Does that include the extra height from the bean holder? Or does that add on extra height?
Azhar S on Apr 16, 2016
Best Answer: The machine height including the bean hopper and hopper lid is exactly 17-7/8 inches tall. That was barely too tall to fit under my upper cabinets which only allow for 17-5/8 inch clearance. Fortunately, without the hopper lid, the machine is just 17-1/2 inches tall. I replaced the hopper lid with an 8 inch diameter cutout of Glad Press N Seal all-surface wrap. It seals the hopper tight and gives me the extra clearance I needed for my cabinets.
Reply · Report · Steve B on Apr 22, 2016
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how to remove the grinds (it ends up like a hockey puck) from the portafilter?
A shopper on Jan 6, 2016
Best Answer: That is normal for any espresso machine. People use knock boxes to remove them. The Breville Oracle you purchased should have come with one. Simply turn portafilter upside down over the knock box & firmly "knock" the portafilter over the bar a few times until the puck falls out. Then wipe down the portafilter. I recommend re-inserting it back into the machine & run a shot thru it without coffee (no need to run the whole shot clock, 5-6sec should suffice) to thoroughly clean out the holes in the basket. Wipe the basket dry if you're going to pull another shot of espresso.
Reply · Report · Michael G on Feb 5, 2016
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Is this machine hard to setup or do you help with getting the temperatures and times all set?
Leahd on Jul 16, 2017
Best Answer: The menu is easy to navigate, and the initial set-up of the machine only takes a few minutes. It will take time and experimentation to get the the shot dialed in for your favorite brand of coffee. It's not difficult, it just take a little effort.
This was a positive selling point to me; I wanted the option to customize a shot, and then repeat pulling the same shot automatically each day. Once your settings are dialed in, making a quality espresso is simple and quick.
Reply · Report · Phil B on Jul 21, 2017
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Can you use 8 oz of milk and still use the auto frothing or would you need to do it manually?
Frenchy on Mar 11, 2016
Best Answer: Yes, i have used the auto frothing feature with milk level only halfway up to the white line on the steam wand (about 8oz of milk in the included breville frothing pitcher) and have not had any issues. I have been using it like that for almost a year now since I rarely need more milk than what's required for one drink
Reply · Report · Daniel C on Mar 11, 2016
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Can this machine make ristretto?
A shopper on Jun 19, 2017
Best Answer: Yes it can. Very easy to dial in a finer grind that will allow a very nice ristretto. For Espresso Vivace Dolce beans I start fresh roasted beans at about 20 and go down to 18-19 as coffee ages over the next few days. Buy Dolce green and roast yourself for outstanding espresso. Settings will change with other beans but try the 18-20 range. I have used this machine daily for 2 years and it makes very good espresso with little effort. You can't dial it in for that perfect cup that you could get with a $3500 piston machine and $600 grinder (which I previously owned) but it works well for me at a much lower cost.
Reply · Report · GEORGE H on Jun 21, 2017
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Based on the height of the machine it would JUST fit under my cabinet. How much extra height does turning on the "wheels" create?
Victor L on Apr 15, 2017
Best Answer: It creates very little additional height...maybe 2 mm. If the top is scraping the bottom of your cabinet without the wheels, then activating the wheels will matter. But if you have even a small bit of room, you should be ok. However, you will not be able to open the top to pour beans in if the upper cabinet is close. you would have to wheel it out (which may be why you ask). It might get a little annoying to have to activate the wheels to move the machine out in order to fill grinder every few days (depending on how much coffee you drink!). The wheel lock is under the drip pan.
Reply · Report · TIERNEY B on Apr 22, 2017
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Since the dosage is fixed, is it possible to change the intensity of the shot ((stronger or weaker) by changing the grind and tamp pressure, and still produce a quality shot? I'm thinking that the flavor intensity is determined by the beans and proper extraction. Also is the double shot as good as a single shot since the double is achieved by passing more water through the grinds?
A shopper on Aug 1, 2016
Best Answer: A "single shot" isn't exactly possible with this machine. As you noted, the dosage is fixed (the filter basket is appropriately sized for a double, or 1-1/2 to 2-1/2 oz shot). On our machine, we actually just changed the "1 CUP" button settings to be identical to the "2 CUP."

Very silly and misleading of Breville to add that button...

As for pulling that perfect shot, your two primary variables will be volume of water (or amount of time that water is flowing during extraction...which essentially means volume) and grind setting. Both of these variables affect total yield, total extraction, and, thus, flavor. (I doubt you'd need to mess with tamp pressure.) Generally speaking, I would say that you should find the grind and volume/yield settings that you like best for a particular roast, and then if you want to make a "weaker" brew, add hot water to your espresso after pulling the shot.

It's all about balancing the acidity, bitterness, and sweetness inherent in any cup--I recommend focusing on "balance" rather than "intensity." (And looking up more information on espresso flavors and extraction variables is also a fantastic idea, as it is tricky business indeed!)
Reply · Report · Philip B on Aug 1, 2016
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Can I use almond milk to make the foam? If not what's the best dairy free option for foam, I'm not a fan of soy milk. Thanks!
JASON D on Jun 22, 2016
Best Answer: Yes! I use Silk almond milk on a regular basis. It doesn't produce as much foam as dairy milk, but it does foam enough to make a decent cappuccino.
However, I have found that you need to use the refrigerated packaging as the non-refrigerated packaged almond milk won't foam at all. Hope that helps!
Reply · Report · Donovan C on Jun 24, 2016
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Do cleaning tablets and milk pitcher come in the box? Does use of Coconut mild present any problems?
Joe C on Apr 21, 2016
Best Answer: From the Breville web site the included accessories are: Mini grinds bin
58mm full stainless steel portafilter
58mm single wall filter basket
10oz stainless steel dual wall cup
16oz (480ml) stainless steel milk jug
Steam wand spare parts
Cleaning kit
Water hardness test strip
Water filter holder and water filter

So, yes the milk pitcher and cleaning tabs should be included. (I could not remember if they came with mine or were bought separately).

I cannot imagine that coconut milk would cause a problem. The frother has an automatic self clean feature that sprays out some steam to clean the end after use.
Reply · Report · WILLIAM J on Apr 23, 2016
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I only have 16" underneath my cabinet. Since I would only use it in the mornings I was considering leaving the bean hoper off until I need it and pulling it out while using. I have a 24" deep counter top and the above cabinet is 12" deep. With the hopper in the middle of the machine, I think I will be able to pull it out 10" or less to use. Do you see anything that I'm missing that might be a problem?
Frenchy on Mar 11, 2016
Best Answer: In theory yes, but after testing your scenario with my machine, not practical. Though hopper is removable without beans spilling out. It is not easily replaced because any whole bean/ground beans still in grinder and groove where hopper seats (there will be plenty) will prevent it from properly seating/locking. Machine will not operate without hopper in place. You will quickly find it very inconvenient to use. I find a better solution is to place somewhere without overhead obstructions or just outside of the least used overhead cabinet (end unit?). With the roller bearing, it's not difficult to move when you need to open top cabinet? Hope this helps.
Reply · Report · Lap W on Mar 11, 2016
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1. Can you change the amount of water in the shot to make a cafe crema 8oz instead of adding water after?
2. Could this be programmed for future shots?

3. If not does the Barista Express have this option?

4. Does the oracle let you change the temperature of the shot?

5. Will the larger baskets fit from the express on the oracle if you manually fill and tamp?

6. If so can you buy them separately?

Thank you
Frenchy on Mar 11, 2016
Best Answer: Ive used the oracle for 4 months now and love it. It is very adjustable in almost every except the amount of beans that gets ground for each shot. So to answer your questions:
1 and 2: You can change the amount of water used to draw each shot and it is programmable to always do the volume that you want. You can also stop the draw of the shot with a push of a button to prematurely stop it.
3: N/A for this one, not sure on the express
4: Yep you can also change the temp. Its standard at 200F but it is adjustable. If its above boiling it can be a problem and cause lots of air to get in the system and the puck. (Found that one out the hard way at altitude).
5/6: Not sure of answer.

All in all I have been very happy with this espresso maker. Easy to use and clean and I find myself using this more than I thought because many times it makes a better cap/latte than my local coffee shop.

On a bit of a side note, the unit is a little heavy and bulky, but not enough to stop me from taking this with me to friends houses for parties or even a quick weekend vacation. Yep it makes that good of cappuccino's.
Reply · Report · Bryan H on Mar 11, 2016
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What is the actual heat up time before making 1st cup? I see 30 min but I then see a review site put about 3.5 min. I know it has an auto on but I wont be using this feature as I drink coffee at different times each day
Ed S on Nov 24, 2014
Best Answer: We recommend allowing the machine to heat for 30 minutes because although the machine will heat the water to temperature faster than that, there are a lot of other components that also need to heat up, so that you don't loose a lot of temperature as it's brewing, such as the brew head and portafilter. As an alternative to having it start at a particular time (or in conjunction) you can set how long the machine will stay on before it automatically turns off, and you can set this to be up to 8 hours.
Reply · Report · Stephanie AStaff on Nov 28, 2014
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how do i clean the steam tip?
Dori R on Apr 21, 2017
Best Answer: • If any of the holes in the tip of the steam
wand become blocked, ensure the steam
lever is in the center OFF position and
unblock using the steam tip cleaning
tool. Even partially blocked holes may
affect the ability of the steam wand to
produce sufficient foam volume.
• If steam wand remains blocked, remove
the tip and soak together with steam
wand using the provided steam wand
cleaning powder (instructions below).
Screw tip back onto the steam wand
after rinsing.
• The steam wand can be left immersed in
the milk jug filled with water when not
in use to reduce the risk of blockages.
Steam Wand Cleaning Powder
1. Add 1 packet into an empty milk jug.
2. Add 1 cup (8oz/240ml) hot water
into milk jug.
3. Remove steam tip and place with
steam wand into jug.
4. Leave to soak for 20 minutes.
5. Clean, rinse and replace steam tip.
Place wand back into the jug and
activate steam for 10 seconds.
6. Allow to soak for 5 minutes.
7. Activate steam several times to
purge the steam wand, then rinse the
wand thoroughly.
8. Wipe the steam wand dry with a
clean cloth.
9. Discard solution & rinse jug
• Please exercise care when cleaning the
steam wand to avoid damaging or losing
the silicone seals.
• If the seals do become damaged
however, replace them with the supplied
steam wand tip, gasket and 'O' ring.
• For additional advice please contact
Breville Consumer Support
Reply · Report · Brandon R on Apr 27, 2017
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Why do you consider the Breville BES980XL as a "semi-automatic"? Seems automatic everything where you can even program start time so that my semiconscious morning soul can just show up and press two buttons (after putting milk in a container) and make a quick cappuccino. Might save me 15 precious minutes as rush out the door and make easier work out making multiple cappuccinos for guests. Do I understand that right? I like the frother in that there is no other container or attachment needed clean with one step automation and that the dual boiler allows a simultaneous brewing for quicker cappuccino. What other machines have these same same sort of features? PS love your videos!
Adriano on Jan 3, 2015
Best Answer: Yes and no. From a features standpoint, yes the Oracle is/compares to a "super-automatic" (if not better), but does not technically qualify because of the use of a portafilter versus a internal brew-group. With the Oracle, Breville might of created a new class/level that further closes the gap from semi-autos to super-autos.
There is no real time savings but if you're used to super-automatics, there are a few more steps involved in making a drink and again the use of a portafilter.
It is the frother and auto-tamper that makes the Oracle unique and worth a good consideration (those used to super-automatics). The frother differs from super-automatics because it is submersed into your milk, so it does require extra step of wiping down the exterior of wand.
Because of the built-in grinder, auto-tamper and auto-frother (main reason why anyone would consider this), a comparable alternative would be something in the super-automatic class/level (too involved to get into).
I hope this helps.
Reply · Report · Lap W on Jan 7, 2015
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Can this machine be plumbed?
Lauren Y on Feb 15, 2017
Best Answer: Not officially. However if you want to make a project of it, you can get small a 1/4" float valve and drill a hole in your water reservoir for it and run a water line.
I'm not recommending this and would expect it to affect your warranty. I'm just providing the information. you mileage may vary.
Proceed with caution. Be careful - very careful.
Reply · Report · Michael B on Mar 19, 2017
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Can i make a regular cup of coffee with this machine?
Bill b on Nov 6, 2016
Best Answer: Yes, if you accept an "Americano" (espresso diluted with hot water) as a "regular cup." The machine has an "Americano" button that produces what appears to be a large cup of coffee--only better tasting. Since I prefer this to normal drip brew, my answer is, yes, it makes a superior cup of joe.
Reply · Report · Eric E on Nov 17, 2016
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Can I make a four shot cappacinno on the Brelville Oracle and, if so, how?
Ben F on May 30, 2016
Best Answer: Two options, portafilter makes a dbl every time. Either 2 shots, or one over extracted shot. hope that helps.
Reply · Report · Craig C on Jun 19, 2017
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How many cups can this make (and what size) consistently before you have to let it warm up?
Ruben L on Dec 3, 2015
Best Answer: That heavily depends on what kind of coffee drink you are making. Generally, milk drinks using the steam wand will limit your total amount of drinks more than the brew boiler will.
Reply · Report · Joshua SStaff on Dec 2, 2016
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Hi I'm looking to get the Oracle or this 920. I can get the Oracle here where I live but not the 920. I tend to lean mostly toward this since I like to grind my own beans.
My question is. Is the 920 available for 220V and is the only difference between these two models the grinding and auto stamping?
Thank you, and love your reviews - Always make me smile.

Rgds, Thomas.
Thomas on Oct 18, 2015
Breville Oracle BES980XL Espresso Machine
Breville Oracle BES980XL Espresso Machine
Breville Dual Boiler BES920XL Espresso Machine
Breville Dual Boiler BES920XL Espresso Machine
Best Answer: The 920 may be available in 220V but you would have to check with Breville directly as they do sell their machines for other countries. Yes, the only real difference between the two models is the grinding and auto tamping and also some programming options.
Reply · Report · Michele BStaff on Oct 27, 2015
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Can you grind into the portafilter and skip the automatic tamper if you want to tamp manually?
John W on Jun 25, 2015
Best Answer: I have reduced the auto tamp settings to the lowest possible options and have been tamping myself with good results. The auto tamp does a pretty good job though.
Reply · Report · Jayson C on Jan 3, 2017
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I cannot get the upper burr basket to rotate to the left, in order to disengage the burr for cleaning. Is there is a release mechanism? How much pressure can be applied? Any other suggestions?
Murray B on Mar 27, 2015
Best Answer: There is no specific release mechanism. It just needs to be turned to the left. There may be a bean blocking the way. Try using a brush to brush out any stray grinds. You may also try using canned air to blow out any stray grinds. You should be able to apply enough pressure to loosen the top burr without breaking it.
Reply · Report · Michele BStaff on Apr 4, 2015
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I picked up my Breville Oracle. Great machine
Is there a way to attenuate the light surrounding the four lower control buttons ? The lcd nor spot adjustments do not affect. These four surround lights are a little obtrusive,as they are always on when up to temp.
Thanks for your help
Darrell C on Nov 28, 2014
Best Answer: page 23. machine off: hold 1 cup button, press and hold power for 3 sec. (beeps) choose "spot" and turn to desired brightness/off. Repeat, choose "LCD" for display lights.
Reply · Report · Lap W on Mar 11, 2016
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How many grams of coffee are dosed into the portafilter? Thanks for the help.
A shopper on Sep 27, 2014
Best Answer: The amount of grams that will be dosed into your portafilter will vary slightly based on the settings that you use, however my current dosage on the Breville Oracle in our showroom grinds and tamps about 23 grams.
Reply · Report · Teri KStaff on Sep 29, 2014
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Can larger quantities of coffee be ground to use in a french press or other option or is the grind and tamp the only option?
PBandJ on Aug 6, 2014
Best Answer: Unfortunately the built in grinder of the Breville Oracle is really just meant for espresso, and grinding and tamping right into your portafilter is the only grinding option.
Reply · Report · Teri KStaff on Aug 7, 2014
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What's a good starting point for dialing this in?
Starbucks Espresso Roast (all I had on hand), Grind 25, Tamp 4?
A 30 second "double-shot" only gave me one ounce (single shot gave half ounce in 20 seconds).
Adjusting the double-shot button to provide two ounces has the time around 60 seconds (too long?).
A shopper on Apr 11, 2014
Best Answer: I would recommend starting at number 30 and adjusting from there. This should give you a better flow rate and help achieve the 2 ounces in the 20-30 second range. From there, you can taste the espresso and make the necessary adjustments. I hope this is helpful! If you have any further questions, please call support at 866-372-4734!
Reply · Report · Teri KStaff on Apr 12, 2014
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Does the 16.25 inch width include or exclude the necessary clearance for the steam and grind knobs? Those seem to protrude about 1.5 inches on either side...
Mathieu B on Apr 20, 2017
Best Answer: The 16.25 inches include the steam and hot water knobs.

Hope this helps!
Reply · Report · Joshua SStaff on Apr 26, 2017
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water filters?
Bob B on Mar 21, 2017
Reply · Report · Joshua SStaff on Mar 27, 2017
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I am very interested with this machine but need few clarifications before making the move :

1- Am I correct saying Oracle's grind dose is related to basket size? in other words, wouldn't it grind approx. 12g of coffee into a 12g basket?
2- can Oracle work with 58mm portafilters or baskets other than the ones provided with the machine?
3- what is the volume of Oracle's espresso boiler?

Thanks for your help,
Holmi E on Feb 22, 2017
Best Answer: 1) Exactly right, the Oracle is designed to dose into its respective baskets (though the double shot basket is generally a bit better than the single shot).

2) It only works with the included baskets, but Breville's bottomless portafilter is available as a replacement option.

3) Pretty small, actually. Right around 10 ounces.

Hope this helps!
Reply · Report · Joshua SStaff on Feb 27, 2017
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what tablets do i buy?
A shopper on Dec 8, 2016
Best Answer: Do you mean backflushing tablets? We recommend Breville's, here:

Hope this helps!
Reply · Report · Joshua SStaff on Dec 8, 2016
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Is it nsf certified?
Bunny J on Jul 22, 2016
Best Answer: Nope! The Barista Express is not NSF certified. Hope this helps.
Reply · Report · Joshua SStaff on Jul 27, 2016
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In the Additional Info section, it says the steam wand is a panarello type. I like frothing milk manually, will this wand behave like a panarello on a Saeco Aroma for example? Or would it behave more like a traditional steam wand on the Breville Dual Boiler?
Matt C on Dec 5, 2015
Best Answer: The nice thing about the steaming wand on the Oracle is that it does both! It can function as a panarello and as a traditional steam wand
Reply · Report · Michele BStaff on Dec 11, 2015
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Hi in the information given about voltage it says 120V. Does it also do 230V, 50Hz or is it another unit that goes for the 230volts? Best regards Troels
Troels L on Dec 4, 2015
Best Answer: This machine comes as 120V only.
Reply · Report · Samantha BStaff on Dec 6, 2015
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Do you do Military discount?
A shopper on Dec 2, 2015
Best Answer: No, unfortunately we do not. I'm sorry.
Reply · Report · Michele BStaff on Dec 6, 2015
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Does the oracle have a cup warmer? If not, do you sell one from Breville that will go aesthetically nice with the Oracle?
Sharon F on Nov 19, 2015
Best Answer: Yes it does.
Reply · Report · Samantha BStaff on Nov 22, 2015
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Is it plumbable?
A shopper on Sep 19, 2015
Best Answer: No
Reply · Report · Michele BStaff on Sep 25, 2015
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How long is the SCG extended warrantee? what does it cover? What is the price? when does it kick in?
A shopper on Sep 18, 2015
Best Answer: This machine includes a 1 year extended warranty from SCG that kicks in after Breville's 2 year warranty. You get a total of 3 years. 2 with Breville, 1 with us.
Reply · Report · Michele BStaff on Sep 25, 2015
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What type of milk can be used?
A shopper on Sep 18, 2015
Best Answer: You can use any type of milk you want, though ice cold cow milk froths best. The more fat, the frothier!
Reply · Report · Michele BStaff on Sep 25, 2015
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What is the range of the grinder? The pics show 'Coarse-Fine' but I'm guessing they don't mean coarse for a French press but coarse as in 'less like powder'. 25 graduations would be pretty small adjustments if the total range is only 100 microns or so.
A shopper on Sep 5, 2015
Best Answer: The grinder in this machine is the same as the Smart Grinder, so it does get quite fine and can get quite coarse too. I do not have the range in microns, you would want to contact Breville for that specific information. They can be reached at 1-866-273-8455
Reply · Report · Michele BStaff on Sep 12, 2015
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What is the range of the built-in grinder? Is it fine to extra fine (300 - 200 microns) for espresso only or wider?

I see from one of the answers here that a milk pitcher and knock box are included. Why aren't they listed in the product description? Is SCG providing them or Breville?
A shopper on Sep 2, 2015
Best Answer: The built-in grinder is the Smart Grinder Pro, which does not list the micron sizes. You would need to contact Breville for that specific information. The included accessories are provided by Breville.
Reply · Report · Michele BStaff on Sep 12, 2015
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Is this the best machine in this price range?
rick m on Aug 23, 2015
Best Answer: That really comes down to personal preference.
Reply · Report · Michele BStaff on Aug 24, 2015
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If I am using pre-ground coffee, can I still use the auto tamp function?
Ninoshka J on Jul 18, 2015
Best Answer: No
Reply · Report · Michele BStaff on Aug 7, 2015
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do you have the BES980XL in red?
Ely P on Jul 10, 2015
Best Answer: No, at this time it's only available in silver
Reply · Report · Michele BStaff on Jul 10, 2015
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Do you offer layaway plan for the Oracle espresso maker?
Garnett B on Jul 1, 2015
Best Answer: No, not at this time
Reply · Report · Michele BStaff on Jul 20, 2015
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Can this dispense hot water without brewing?
Zack G on Jun 16, 2015
Best Answer: Yes
Reply · Report · Michele BStaff on Jun 17, 2015
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How do I choose the right Tamp pressure since the numbering here is arbitrary? I can try and taste but the problem is the grind setting comes into play, too.

So I might be getting the right pressure and never know it because the grind is wrong. I can't rely on the espresso flow to assess the grind if the grind is tamped too much or too little, too.

Sorry for the detailed question but I think Gail ran into this issue as it was mentioned briefly in one of the videos.
A shopper on May 27, 2015
Best Answer: That standard tamp pressure is 30 lbs of pressure. It's true that the grind setting comes into play, but trying and tasting is the best way to determine if you're getting a good espresso shot! Looking at the espresso flow lets you know if something is off, whether it be the tamp or the grind. The key is trial and error.
Reply · Report · Michele BStaff on Aug 8, 2015
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This coffee is included with my Breville Oracle purchase from SCG, and since I will pull my first shots ever when I receive my machine, I was wondering if you could provide the settings SCG recommends to start with. The Breville Oracle has its own numerical values for grind and tamp pressure (for example, I’m not sure what value corresponds to a tamp pressure of 30lbs) so the values would be specific to this machine. Would you be able to provide the grind, tamp, temperature, and volume settings that you used to dial-in your Breville Oracle machine for this coffee? I will use it as a starting point. Thanks!
Daniel C on May 18, 2015
Breville Oracle BES980XL Espresso Machine
Breville Oracle BES980XL Espresso Machine
Velton's Coffee - Bonsai Blend
Velton's Coffee - Bonsai Blend
Best Answer: We still recommend using the Oracle's specifications as your starting point and then go from there. Yes, each coffee is different, but it's best to start with what the machine requires, as the machine's specific settings determine how fine the grind will be. 30 is a great starting point and you can adjust from there.
Reply · Report · Michele BStaff on May 29, 2015
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What comes in the box? milk pitcher? anything?
A shopper on May 9, 2015
Best Answer: Milk pitcher, knock box, travel cup, small brush, backflush rubber disk, extra steam tip and o-ring, and of course a double non-pressurized basket.
Reply · Report · Michele BStaff on May 26, 2015
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can I put already ground coffee in the BES980XL grinder to get it finer, dosed and tampered as it was if it was whole beans?
Roberto R on May 5, 2015
Best Answer: I really don't recommend this. Putting pre-ground coffee into the grinder will likely gum it up and things will get clogged.
Reply · Report · Michele BStaff on May 7, 2015
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Can cleaning tablets like the Urnex Cafiza E16 Espresso Machine Cleaner Tablets be used as well? The Breville tablets seem rather expensive, the Urnex Cafiza can be found for one tenth of the price...
DIRK H on Apr 5, 2015
Best Answer: Absolutely! However, it's important to note that while you are under Breville warranty, you need to use the branded product, then after warranty, you can use whatever you want. This is only to ensure you do not void your warranty.
Reply · Report · Michele BStaff on Apr 10, 2015
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How large of a cup can you use to collect Espresso from this machine? UP TO: 8" tall??; maximum height of cup=only 6" tall??
STEVE T on Mar 15, 2015
Breville Oracle BES980XL Espresso Machine
Breville Oracle BES980XL Espresso Machine
Breville Barista Express BES870XL Espresso Machine
Breville Barista Express BES870XL Espresso Machine
Breville Barista Express Espresso Machine BES870 - Open Box
Breville Barista Express Espresso Machine BES870 - Open Box
Best Answer: These machines have a cup clearance of 4 inches. This is suitable for most coffee mugs and/or cappuccino cups or demitasse cups, however, a travel mug will not fit under the brew head.
Reply · Report · Michele BStaff on Mar 28, 2015
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I'm curious about the grinder...When you grind the beans, are those the actual grounds that are being put in the portafilter? Or...are those grounds sitting in a chute waiting to be pushed out the next time you go to grind another shot? I know in some of the super automatic machines I've owned in the past, the coffee grounds you were getting were not the ones being ground at the time.
Christina D on Feb 10, 2015
Best Answer: That's the case with any grinder, there is always some space both between the burrs and in the area around the burrs that is filled with grounds, and as the grinder grinds, it pushes out the previous grounds. This happens with all grinders, and while this one doesn't have a chute per se like a superautomatic would, there still will be some grounds between the burrs and in that area where they funnel before ending up in your portafilter. This would be the same as a stand alone grinder.

That being said, whenever you make a change to the grind setting, it is certainly necessary to grind out approximately 1 portafilter-worth of grounds and discard it so that you ensure that you have cleared through the mixture of the old and new grind settings, and are 100% on the new grind setting.
Reply · Report · Stephanie AStaff on Feb 13, 2015
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does the oracle have a cup warmer ?
A shopper on Jan 12, 2015
Best Answer: Yes, there is a passive heated cup warmer just to the right of the bean hopper.
Reply · Report · Stephanie AStaff on Jan 13, 2015
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The spec for the machine shows it as 18" tall which i am assuming is to the top of the bean hopper? What is the height of the machine without the hopper? My cabinets are right at 18" tall. How much additional room is needed to remove the bean hopper from the machine?
A shopper on Oct 25, 2014
Best Answer: Yes, the total height of the Breville Oracle with bean hopper is about 18 inches. Without the hopper the machine is 15 1/8 inches. To remove the hopper, you will need about a half an inch additional height, so about 18 1/2 inches. The machine does pivot if you have any wiggle room, and it's hard to say just how easy it would be, but it may work depending on your space!
Reply · Report · Teri KStaff on Oct 27, 2014
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If I'm looking for an Automatic aspect of the machine,would you look for the Saeco (Xelsis or Xprelia) or Breville Oracle? Taste is a important part of decision. Is those high end Saeco can produce quality drink vs Breville (with porta filter) since Breville is also a Toaster/blender maker so not an Italian espresso brand?.... Does it worth it to go in a E61 (Quick Mill for example) and all the trouble to do espresso/latte/cap for the taste or Breville could be enough close for a normal home user ? Would normal people will see a big difference or does worth it to go with Vario/QM67 kit for example.... Thanks for your advice. ( I know sound funny to speak about Seaco and Quick mill in same question but I don't know about how quality are drinks on those pricy Saeco)
A shopper on Oct 23, 2014
Best Answer: The flavor of espresso you will get from the Oracle is going to be superior to the flavor from any of the super automatic machines from Saeco. There are many additional factors you can adjust and much more that is user controlled on the Oracle than a super auto, so you can produce very high quality drinks. Despite being a higher price point, the Saeco Xelsis and Exprelia will actually brew the same shots as the lower priced Saeco units, and the reason the Xelsis and Exprelia machines are a higher price point is because they offer additional features (like automatic milk frothing) and programming (for saving drinks). Breville makes great espresso machines that are very very user friendly, but if having an Italian branded espresso machine is important to you, you may check out the Rancilio and Rocket brands. These units are a bit trickier to master than the Oracle with even more that is user controlled, like dosage, tamping, and frothing. Machines with an E61 brew head as well as the Silvia and the Oracle require 30 minutes of heat up time, however the Oracle has a built in auto on so the machine will be hot and ready when you are! Depending on how you want to brew, one machine may already stand out to you, but if you have any other questions please feel free to call in to speak with our Sales team at 866-372-4734!
Reply · Report · Teri KStaff on Oct 23, 2014
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Which descaling product is recommended for the oracle? Will descaling every month harm the machine?
A shopper on Sep 2, 2014
Best Answer: There is not a Breville specific descaler to use with the Oracle, so I would suggest a product like Dezcal or Durgol. Generally we don't advise descaling quite as frequently as monthly, and instead suggest softening your water before adding it to the machine if you have harder water. There is not, however, an issue with descaling monthly.
Reply · Report · Teri KStaff on Sep 3, 2014
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Can it be descaled at home or must it be done professionally?
Doug S on Jul 15, 2014
Best Answer: The Breville Oracle has a descale access point in the front for drainage and can therefore be descaled at home.
Reply · Report · Teri KStaff on Jul 16, 2014
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One Year OnReview by Yet Another George
I've now been using the Oracle for just over a year after finally ceding my old DeLongi to my sister-in-law (wife's little sister) and I have to say that if she wants this one ... well, she's not getting it. I debated for a few weeks about whether to go the superauto vs. semi-auto route, and I have to say that with this machine I am pleased with my decision. Did it take a little time to dial it in? Yes, but I'm a bitter of a tinkerer so I didn't worry much about that.

As for drawbacks I can think of a couple, but they tend to balance out. First, my wife doesn't use the machine enough to have the process figured out - so I have to make coffee for her on the weekends when she opts for a latte over her usual tea - but that means that she and I aren't debating over the settings. I sometimes have issues with an uneven tamp from the machine, but that allows me to occasionally use the lovely tamper that a friend gave me a few years ago. It also takes a little longer to heat up than my old machine, but if I turn the machine on first thing in the morning it is ready by the time I have walked and fed the dogs. The only other thing is that it does require a bit more time and patience for cleaning, but the end results are worth the trouble.

As for benefits, I have finally been able to dial in the settings better than I ever could with my old machine (to the point that a house guest copied down my settings so she could adjust her Oracle to match when she went home). I can have a true double shot without having to run the machine twice. I can easily see how many beans I still have in the hopper so I never run the grinder when empty (something that happened with my old machine once every month or two). I like that the hopper is also sealed a bit better than on some other machines.

I love this machine. I hope it lasts as long as my old machine (which is over a decade old and still going). It appears to be well-constructed, so I have a high level of confidence that it will. (Posted on 9/29/2017)
Oracle - Great MachineReview by Scott
I spent an insane amount of time trying to decide on my replacement of my old Saeco super auto. After 10 years it finally gave out. I wanted a little more involvement in the drink making process and a better taste than the super auto's produced. I watched video reviews, read articles and decided on the Oracle.

I've had it now for a few weeks and have to say I'm totally in love with it. Gail's video on dialing it in made all the difference in the world and now I have consistent success in my 30 second shot pulls. I bang out mocha's (just add two pumps of choc syrup to the milk pitcher before frothing and stir up w/ spoon to mix) and they come out perfect with creamy milk and are better than the coffee shop at $6 / cup. Nailing the details of this machine was a simple effort and I felt totally at home on it after the first few days.

If you love great coffee drinks and want to feel you had a hand in making it, this is the way to go and a great value in getting from Seattle Coffee Gear with the discount gift card which I used to get some cool iced coffee drink cups, measured shot glasses and a few other accessories that have come in handy. (Posted on 9/15/2017)
Follow-up review after 1 yearReview by George
To say that I'm entirely satisfied with this machine would be an understatement. This is by far, the most consistent coffee machine I've ever owned. None of the previously semi-automatic or fully automatic machines produced the quality drink that the Breville is capable of. Rarely do I get foam that is not entirely what I wanted...and like Gail, I like a lot of foam in my lattes. The fact that I can set the final temperature of the drink is a huge plus. The "mess" that some have commented on is so minor, it's not worth mentioning and it only occurs if you are sloppy. My Academia Super-automatic was far more messy. If I have a nit to pick (and this is totally minor), I wish it had a second setting to turn on automatically in the late afternoon. The Academia would allow you to program in two time settings for the machine to turn on. The most important point is that after 1 year, I am totally satisfied with the consistent drink this machine produces and the quality of that drink. If you're questioning the cost and hesitating, don't. Compared to the competition, it's worth every penny. (Posted on 7/30/2017)
I love this machine!!!!Review by jillybean
This is the best! I have had two other machines in the last 10 years, and this is the best. My husband and I can both have the coffee we enjoy. (His stronger than mine.) Very easy to operate and fast with dual boilers. I like lots of foam, he likes less. This machine was sooo worth the money. I love love love this coffee maker. (Posted on 2/4/2017)
Excellent machine, Easy to use.Review by Corey
I've had my Breville for over 2 months and have used it multiple times daily to make all varieties of coffee drinks and chai tea lattes. This machine is very easy to use out of the box, and easy to customize to get your preferred taste. Pros: Not intimidating to use, ready to go out of the box, internal grinder limits the mess, fully customizable milk steaming/frothing makes creating drinks simple, double boiler makes pulling shots while steaming milk an option, rapidly recovers to make multiple drinks back-to-back, very easy to clean and maintain. Cons: there is a minimum amount of milk required for auto-steaming, which is generally more than I prefer in my beverages (about 8oz), the machine is preset for the amount of coffee grinds it uses which means I always make a double shot (and go through beans more quickly).

Overall, I'd recommend this machine for those who want something that is not intimidating, easy to use but still desire some level of control over their coffee; Someone who is willing to take the time to learn, but wants to be able to make good tasting coffee while learning; and Someone who doesn't mind a few extra steps beyond a super-auto machine. One of the best non-coffee related parts of this machine is the ease of use/cleaning. Wipe the steam arm, keep the giant reservoir full, and back-flush through a fully automated process once every two weeks. No milk storage container, no complicated flushing, just simple one-touch back flush and wiping the steam arm. (Posted on 1/28/2017)
Our beloved Caffeine RobotReview by John
We have had our Oracle for about a year now and continue to enjoy the perfect expresso, cappuccino and Café Americano that this machine creates nearly every day.

I have gone through one comprehensive cleaning and expect that another cleaning indicator will be coming up soon. The process needs careful attention to the instructions that come with the machine, but was really a simple step-by-step procedure that anyone can complete.

The lettering above the "Menu" button has warn off (actually this happened early on) so care must be taken to use a light touch when cleaning off the machine. There is some scratching on the bottom front panel and the tray panel but in general the machine still looks great on my kitchen counter.

The only other nit I will share is that beans will flow down to the grinder in the coffee bean hopper in an uneven way such that void areas are created and the grinder will begin spinning with out grinding beans when in-fact there are beans remaining in the hopper. This is remedied by either making sure the hopper is full or stirred on occasion or simply by give the hopper a gentile knock with you knuckle once in a while especially as the hopper gets low on beans.

I summary, my wife and I remain in love with our Oracle Caffeine Robot. It is a luxurious addition to our kitchen and our coffee loving life style.
(Posted on 12/7/2016)
This is one great espresso machineReview by George
I've lived with my Breville Oracle for a few weeks now. In the past, I've owned 2 Jura semi-automatics and a Gaggia Academia. Each one of those machines fell somewhat short of making what to me would be a good mocha latte. The Academia came the closest but its low temperature (110 degrees) and the mess if left on the counter when iot overflowed made it unacceptable. At the time I bought the Academia, I looked at the Breville, but it had just been introduced. I didn't want to take a chance on an unproven product. I finally took the plunge a few weeks ago.

First, I love the looks of this machine and I like all the settings you can change to fine tune your drink. My initial experience was not good, however, when the machine lock at 161 degrees on startup. If this happens to you, just open the valves to the boilers (accessed by 2 screws under a rubber cover right up front). Turn it off and let it sit overnight with the valves open. Close the valves in the morning and turn it one. At this point, everything was working as it should.

While I drink mocha lattes, I like additional milk froth, so I set that at maximum. Coarsened the grind up a little and got some of the best tasting mochas I've ever had. The fact that the machine does all of the hard work (which needs to be consistent to get consistent results) and there's no mess since the grind and tamping are all done automatically.

Now, for the wife factor. $2,000 is a lot of money to spend on a coffee machine, and she likes her old drip pot coffee. First, this wouldn't fit under the cabinets where the old machine was located, so I had to move it. Score 1! More counter space for her. I was able to find another area for it and neatened up a counter that had not been considered neat in a long time. Score 2! So, the other day, I asked her if she wanted to ry a latte. "Sure, and put a little chocolate in it" I did. About an hour later, she said, "You know, you might just have to make me another one of those coffees tomorrow!" Score 3! Success!

At this point, my experience has been totally satisfying. Gail was great to talk to. I registered the machine with Breville and they sent me some fresh roasted coffee which was quite good.

So the price is still scaring you? From the quality of the build, providing you do some required maintenance like descaling when necessary and replace the filter when needed, this machine looks like it will last a long time. There is a quality feel to it, including the accessories Breville supplies with it (that's a real nice knock box). Since a lot of automatic machine need service within 3-4 years. my guess is that this one will easily double or triple that.

Go ahead. Take the plunge. Your taste buds will thank you. (Posted on 7/26/2016)
BEST machine ever!Review by Val-lynn
I've had my Oracle BES980XL for almost 2 years and I loved it from the start and still love it and remain am impressed by the quality of both the machine and the espresso it makes. Easy to use, easy to maintain/clean, makes me feel like a skilled barista and the two times I had a problem, I solved them both by viewing SCG YouTube videos. The tamping fan fell out during cleaning, it is magnetic, so it pops back in when properly lined up. When I tried another coffee bean, I had to play with grind and volume controls, once I watched the video several times, I got the machine dialed in perfectly. My brother-in-law makes Americanos every time he visits - states the Oracle beats any Americano he has ever bought!! Yes, it's a tad expensive, but in this case, it's my opinion you get what you pay for. The machine has more than paid for itself based on my past daily purchases at drive thru shops. LOVE MY ORACLE BES980XL!! (Posted on 7/4/2016)
A very nice step upReview by bob
I have been using a Jura-Capressa F7 for about 5 years and just wanted better shots without going all manual. I also had to consider that my wife would be using it and she doesn't have the patience/passion for "tinkering" to get that perfect shot. Iv'e made about 20 shots and there is a little learning curve but the videos on SCG and youtube are helpful. So far I'm very happy! No it's not a Rocket or La Pavoni but it's a damn good shot. Still on a newbie area and will up date in a couple weeks-200+ shots. (Posted on 5/19/2016)
well worth the moneyReview by James
I've been using this machine for multiple shots daily ('clean' triggered yesterday so over 200 extractions) for a month now and I'm *really glad I decided to get it.
I struggled over this purchase for a few months before I pulled the trigger and now that I've been using it daily I think it was *completely worth the money.
The Oracle replaced my Rancilio Silvia and Gaggia grinder ... which I could reliably get a decent shot from and occasionally a great shot from.
The Oracle is a reliably *good shot.. and it's a dead easy push button operation to get a consistently good cappuccino (and it *doesn't make a giant mess). (Posted on 1/18/2016)
Awesome oracleReview by Sal
This machine is absolutely awesome. Had a sunbeam thermblock before that was a great machine also but this is outstanding. I have had for over 18 months. Not one bad coffee. If anyone is humming or haring about should or should not buy. Just buy you will never want to go back to your old coffee shops and be disappointed that the. Coffee tastes better at home because it does. Can't sing this machine enough praises. Totally awesome. I am a very fussy coffee drinker. I couldn't count how many coffees I've had from coffee shops and just had to throw them out the window u drinkable. I have never had to do this with this machine. Consistent all the time. Easy to clean, work. Very stylish looking too. Right go buy a machine I'm thirsty now going to make a cappachino. (Posted on 6/19/2015)
Best combination of automatic and manual featuresReview by Chiapet
* Simple to use (even for beginners) and is very consistent.
* You always have the option to tweak parameters (grind, tamp pressure, temperature, milk froth temperature/texture) to suit your specific tastes.
* Seattle Coffee Gear includes a lot of extras which makes purchasing from them a great value compared to other online and physical retail stores. The extra 1yr warranty from them is great peace of mind given the cost of this machine.
* Grinder burrs and tamping disk are easily removed for complete cleaning.
* The quality and flavor of the shot and frothed milk matches that from artisan coffee shops in the San Francisco Bay Area (Equator, Verve, and Blue Bottle)
* I registered my machine with Breville USA and they sent two 12oz bags of Verve espresso (Street Level and The Sermon) via UPS 2nd Day Air. Roast dates were within 2 weeks of receipt date.

* No direct way of adjusting the dose. You can increase the grind dose by 1g if you increase the tamp pressure.
* Grinder could use a finer readout, since it sometimes is hard to dial in the grind when the ideal fineness is in between two setting values; however, this isn't a showstopper and just means that it sometimes can take a little more time to find just the right grinder setting.

Before purchasing this machine, I was using a Nespresso pod-based system for espresso shots and a separate Capresso milk frother (the one which uses a spinning magnetic disk at the bottom of the milk carafe to froth the milk). I got tired of the limited pod selection and was ready for something new. I researched superautomatics and thought that they were too restrictive in using the same, non-adjustable brew parameters regardless of what coffee beans are used; this would definitely lead to shots that do not display the optimal flavor profile. Also, the superautomatics don't brew the shots or froth the milk hot enough and require quite a bit of maintenance/cleaning, which offsets the supposed time savings you get from one-touch functionality.

On the other hand, I was concerned that the learning curve for manual machines would be too high and I wouldn't have the time or initiative to become a home barista. Luckily, I found out about the Oracle and I think it's truly a game changer for coffee enthusiasts who want cafe quality coffee without the fuss of a manual (grind/dose, tamp, extract, and froth) and will not settle for the high maintenance/low quality of a superautomatic.

With the Oracle, I set the timer for it to turn on and warm up on its own, and it's ready to go by the time I finish my morning routine. I can drop the milk pitcher under the steam wand and have it automatically froth the milk in the time it takes a shot to grind and be extracted. Clean up is minimal, since all I have to do is wipe the steam wand, do a couple of clear-water backflushes, and wipe the coffee grinds off the tamper. My coffee routine now takes 5 minutes from start to completing cleanup.

I was apprehensive at first about there also being a steep learning curve for this machine, but with the default settings out of the box, and fresh coffee, one can get a pretty decent shot on their first try. Once you're ready, you can further optimize the flavor profile by tweaking the grind, tamp, temperature, shot time/volume. It has the flexibility to let you change each parameter, and does it consistently so that you're not chasing ghosts when you're trying to get the flavor just right.

I would say that the major limitation on this machine is the grinder with regards to not being able to adjust the dose directly, and not having grind settings that are close enough together. Luckily, the grind adjuster is mechanically linked to the burr, so even though the digital readout on the grind setting doesn't change, you're still changing the grind fineness when turning the adjustment wheel in between settings. I guestimate how far i turn the wheel before the fineness readout changes, and use that as a reference for adjusting the grind when I know it's in between two values.

Overall, I think Breville hit the ball out of the part with this one, and really created a new class of product that delivers on the simplicity and convenience of a superautomatic, but with the drink quality, flexibility, and hassle-free maintenance of a manual. (Posted on 6/14/2015)
Great Machine - some qualms, but I don't regret itReview by Tim Simmons
Bought the Oracle after wanting something nice and top of the line that wasn't fully manual. After reading all the reviews (both good and bad) I purchased from SCG. First off SCG was a great retailer for this machine and I was very happy with their service. Their site was extremely helpful and their information and video are what convinced me to purchase.

I was very excited to get this machine. I understood that there was going to be a learning curve and knew it would take some time getting to know all the facets of the Oracle. I've had the machine for several months and have only now felt like I've learned all the finer details of the machine. So I decided to review it.

Everything it's advertised as, this machine is. The duel boilers are great and make multitasking easy. The foaming wand it quality and can produce great foam. The grinder and tamper are great and nice to have on the machine itself. The reservoir is big and can handle just over a weeks worth of espressos for 2. It looks great and you feel like you get the value for the money despite its large price tag (which is consistent across all retailers, but SCG gives you the most bang for the buck because of the extras they throw in) . It's easy to clean and maintain.

Some of the downsides of the Oracle that I have found have not soured me on the machine, but have left me a bit disappointed. Maybe it's my machine, but I'm actually chalking it up to the Automatic capabilities of this semi automatic. I've found that the machine can be inconsistent. The foam quality is not always the same. I've had great foam one day and the next minimal using the same milk at the same temperature after a good cleaning of the wand.

I've had coffee volume be inconsistent despite not changing the grind, tamp or force. Like, different in back to back shots. My last problem is a more minor quibble. Because the dosing is done automatically and is the same for every shot. If you run out of beans mid grind, but there is enough in the Portafilter to set off the tamper, there is no way to have it tamp anyway. I've run out of coffee for one last shot but maybe need about a dozen individual beans grinder to have enough to make it to top to set off the tamp sensor and had to manually tamp (which turned out terrible). I would have liked to have an option to tamp anyway. This machine overdoses for every shot anyway so I had more than enough for a decent double shot. I wish this machine had a tamp option. Like I said, a minor complaint (I just didn't want to open a new bag for a couple of beans)

Anyway. I do love this machine but do want to note the caveats of the learning curve (you will play with the grind tamp force and time a lot to get close to find the right balance), and some inconsistencies with the automatic capabilities of the machine. I don't regret the purchase and would recommend it highly. (Posted on 5/31/2015)
Carving out a necessary niche marketReview by Jeff
I come from a superauto that I got tired of waiting to die, this seems like it may be the perfect machine for me.

Pros over a superauto:
* You've got much better control with this machine over a superauto
* The results are fantastic. This is really all you need to know. I've gone from 5-6 shots a day with my superauto down to 1-2 with this machine before I start feeling the effects.
* It's actually cleaner than my superauto. My old machine needed internal cleaning every few weeks, there is no internal here.
* The water tank is huge!
* Whoever thought to put that little roller under the machine to help me pull it out should be knighted.

Cons compared to a superauto:
* There are too many controls and too little documentation, I'd love a flowchart to help guide me around grind fineness, pre-infuse time, temperature, etc.
* Despite the last comment about too many controls, I'd like to complain that there is no control for dose size.
* There's no longer a single button to push. It's starting the grind, moving the portafilter over, and then a single button - at least once it's set up.

How about a semi-auto? I can't help too much there with practice, but in theory:

* Grinding and tamping is all self-contained, I've never spilled more than a few grains.
* Consistency is certainly better than I can manage myself, but your mileage may vary.
* Automatic grinding and tamping mean it's a quick twist of the portafilter to grind while you prepare the cup, then a push of a button to brew.
* You've got automated access to most of the variables you're used to controlling by hand.

* No dose control.
* You can't just swap out for a different portafilter or a different grinder easily if you want that level of control.
* More parts means more things to break, but if it even matches the longevity of my superauto refurb unit I'll be happy replacing the whole thing.
* Having the beans integrated into the machine mean they spend a lot of time getting warm, however they seem much better insulated than my superauto. (Posted on 3/25/2015)
Simply ExcellentReview by Doug
I love this machine. I can dial it in to pull perfect shots with various beans. My biggest fear was the steam wand. Could it really get the job done? To put things in perspective, my wife and I are vegan, we drink soy milk. Anyone who has tried steaming soy knows that it's harder and very temperature sensitive. Bottom line, using the pacific barista soy blender series product I can bang out perfect soy lattes, caps, and just about anything in-between. My wife's criteria for my coffee hobby was 'no-mess' but I couldn't live with myself if I went down the super-auto route. This machine allows me to tinker to my heart is content, but make no mess and as a bonus feature once everything is dialed in then it's very easy to use. The machine is programmed to switch on in the morning. I come down stairs and have a quality drink in my hand in under a minute. It's pricey no-doubt but when you count the cost of a decent double boiler machine, a grinder, and the added bonus of no mess it's a no-brainer. (Posted on 3/21/2015)
Great Machine-a littler messier than a super auto but way better quality!Review by Darrell
Like many, I've had many espresso machines over the years, early Gaggia, Starbucks,then a Saeco Super Auto. Some died from use, some discarded for quality and mess.
I took the plunge to drop 2 grand on the Breville 980 and have no regrets. The quality of the drinks are "best ever". Foam texture for cappuccino's is the elusive "pourable white paint".
A little more hassle than my super auto Seaco, but so much better drink quality. I use only fresh roasted beans, which helps the quality I'm sure. But with this machine you want to chase that Italian Cafe taste goal.
Buy it. Breville is a good company for support and SCG with Gail and her crew can't her beat. (Posted on 2/8/2015)
Couldn't be happier! Great first machine for a home Espresso Maker novice! Review by Makai
I have been going to fine coffee shops for years. I never wanted a home machine I like going out in the morning as part of my routine. My family owned local shop was just sold to a chain so it finally felt like the right time to invest in a quality machine to make my Americanos at home. I did alot fo research on the internet and was ready to purchase a different machine when I called Seattle Coffee Gear. First, I had read what great service Seattle Coffee Gear provides and my experience was the same. Everyone I spoke to on the phone was knowledgeable and eager tto help me select the right machine. I had three Main requirments as I did not want my machine to turn into an unsused paperweight I knew if I was not completly happy I would revert to my old habits of buying coffee. 1. Espresso, Americanos and Latte's must be hot. No luke warm coffee for me! 2. It must be easy to clean. If it is messy or hard to clean it will not get used. 3. The Espresso must taste just a good as what I was buying at the shop.
When I gave Seattle Coffee Gear my requirments she asked what my price sensitivity was. Uh oh, But to be honest if my machine did not delvier on my requirements it would not matter what a bargain it was. So I gulped and said well since I am used to $4 per Americano in Hawaii as long as it breaks even before it dies it really doesn't matter as I am spending the money anyway. She said if you can afford the $2,000 price tag the Breville Americano is her recommendation. I wantched the videos and then ordered it. WOW! I love it. I have played with some of the adjustments over the last two months which were all super easy to make and have dialed in my perfect Americano. I love it!!!!!!! The only change I would make is if I could put a taller cup for hot water. I have been making my espresso and then using the hot water from my bottled water hot water dispenser. This has been fine as I don't have to fill the tank on my machine as often. it appears this was done intentionally so that the machine fits under the counter however, I would give up the machine being able to fit under the counter for the machine to allow me to make an americano in a taller coffee mug.
If you buy this machine you will not be dissapointed. PS I had only factored in my break even on what I was spending on Americanos at the shop. I have already saved even more money because I don't add a muffin etc to my order. So I am eating healthier too and spending less on the extras I used to buy at the coffee shop. So yes worth the $2,000 price tag. (Posted on 12/28/2014)
Updated reviewReview by Tall Guy
To update my recent review...after just a couple weeks of loving my Oracle, I went to turn it on one morning and it would NOT turn on. I called and the friendly people at Seattle Coffee Gear rushed me a new machine which I have now been using for about a month and has been problem free. This "unusual" issue has not changed my opinion about purchasing this machine. It is a game changer and worth every penny!! (Posted on 12/15/2014)
Super semi automatic A new category of espresso machinesReview by Tequila Monster
Well, let me start out by saying I am a real coffee snob from Seattle. I know good coffee when I see it and taste it. I have been making my own coffee for the last 15 years at home because I was tired of being disappointed by local baristas. I started out with a La Pavoni manual press. For those of you who do not know, This machine is only for the purists. After eight years use on my La Pavoni I was ready for something a little easier. My next machine was just that, Easier. The Rancilio Silvia made the process of making good lattes and Americanas. Consistency and timing was still a big problem with the Rancilio. I would waste A fair amount of coffee and time trying to get the correct grind, tamp and proper dose of coffee. Early in the morning when I just want A good cup of coffee to wake up I don't really want to be messing around with my espresso machine. Please just give me a good cup of coffee. My new Brevel Oracle is a real game changer. After setting up my new machine I ran a couple of test brews to see how the shots were coming out. On the third cycle I was ready to make myself a latte. I just made a few slight adjustments from the factory settings and in no time I made the latte, cleaned up my machine and was enjoying one of the best lattes I've had at home. I'm sure with a little more time, different coffee beans and A few more slight adjustments I will be making coffee as good or better than my favorite local coffee haunt. If you can afford this machine I recommend that you buy it. (Posted on 12/2/2014)
Worth every penny!Review by DrJim
My wife and I had a cheaper fully auto. Espresso maker for years until it finally broke recently......looked at the Breville Oracle, but decided to buy a less expensive brand. So we went with the newer version of the machine we had previously had and liked for so many years.....well, after 3 weeks of using the new machine, we took it back....couldn't get it to make us a good coffee, no matter what we did.......decided to spend the money on the Oracle......Wow!......definitely a great decision.....what a difference...quicker, quieter, easier cleanup, and amazing tasting espresso drinks. So good, the 2nd morning we used it, my wife actually sent me a text at work telling me how good her coffee good that I decided to write this review, and this is the first time I have written a review for anything......I'm sipping on my amazing caramel machiatto as I type this....and thanks to Seattle coffee gear for being so great at demonstrating their really helps to be able to see it work in person, and try it out at the store. They were very helpful, and great to work with. (Posted on 11/29/2014)
Breville OracleReview by Tall Guy
I was on a long journey of trying to find a super automatic machine that can deliver a good shot of espresso. I have owned a few super automatic machines that did an OK job but the shot was always under -extracted. My family drinks a lot of espresso and did not want a semi-automatic machine since my wife loves the idea of just pushing a button and not messing with dosing, tamping etc... It seemed the more I would spend on a super automatic machine only got me more fancy features and NOT a better shot. I was so excited to stumble on this Oracle that truly was the perfect compromise between a super automatic and a semi-automatic. Believe me when I say that this machine does not disappoint!! It pulls a beautiful and perfect shot of espresso!! Really, all you have to do is play a little with the grind setting to get the right volume and you are done. The frother set to automatic works amazing. Making latte art is no problem. My wife has been using it with no problems. It has little to no mess. Worth every penny. I have been buying beans from a local roasting company and brewing great espresso!! (Posted on 11/10/2014)
Excellent MachineReview by Yolas
I have owned espresso machines for over 30 years and The Oracle is the best machine I have had so far. Before this machine, I had a Saeco Ring Plus which I hated to clean (it was very messy and the brewing unit sometimes was hard to put back in). I love the Oracle's grinding and tamping system; so easy and convenient to use, no more wasted coffee and improper tampering. The Oracle is very easy to keep clean. The Oracle has dual boilers, espresso and milk can be prepared at the same time. Too many nice features to talk about. Overall, great machine. I love it!!!! (Posted on 6/22/2014)
Excellent MachineReview by DGM
This machine replaces my Delonghi Gran Dama. This easily makes a better coffee, without a doubt. Very easy to dial in the perfect to near perfect shot depending on the beans. I have been buying local roasted beans that are within 5 days from roasting. The quality of this machine is very good. Mostly steel, very little plastic. I am really enjoying this machine a lot. I also love how easy it is to clean, with so little work for coffee, heaven. (Posted on 4/20/2014)

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Warranty Information

What it Covers: Breville espresso machines, grinders and blenders

Length: 2 Years (Oracle & Dual Boiler), 1 Year (All other new equipment), 6 months (Refurbished Models)

Who Supports the Warranty: Breville USA

Warranty Contact Information: 866-273-8455

Eligible for SCG Extended Warranty? Yes (Excludes YouBrew)

Can SCG Repair? Yes; only as covered by SCG warranty. Read more about our repair services.

Note: Please register your product with Breville for warranty support.

Care and Maintenance

For detailed care instructions, please refer to your machine's user manual.

User Manual



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