For those of you who want to be your own home barista but feel like you don't have the experience, the Saeco Poemia is your new best friend. A great learning machine, it is easy to use and forgiving of many rookie mistakes. With a pressurized portafilter, there is no need to perfectly tamp your espresso in order to pull a great shot. The panarello wand on it makes milk frothing a breeze! You'll be making lattes for your friends in no time! The design is similar to higher end Saeco machines, stylish and affordable.
Features & Functionality of the Saeco Poemia Espresso Machine
- Easy to Make Espresso and Coffee - Fill the portafilter basket to level with finely ground espresso and twist onto the brew head. Simply turn the dial to start brewing. Easy Serving Espresso (E.S.E) pod friendly for easy clean up and accessibility.
- Frothing Wand for Easy Foam - Simply place the frothing tip (panarello) into a milk pitcher and open the steaming knob to begin steaming milk. The specially designed wand will automatically froth the milk to the desired temperature and foaminess. The wand is mounted on a swivel for easy steaming access.
- Saeco's Patented Aluminum Pressurized Portafilter Design - Typically a very fine grind of espresso (from an expensive grinder) and 30 pounds of tamp are required to achieve and ideal shot of espresso. The Poemia's heavy-duty pressurized portafilter does away with that concern by pressurizing the brewing chamber to improve extraction from almost any fineness of ground beans, promoting the perfect brewing conditions. A non-pressurized portafilter is also available for those that are into tamping their own grinds.
- Powerful Pump For Consistent Shot Extraction - The Poemia boasts a powerful vibratory pump rated at 15 BAR of pressure, the same pump found on top of the line Saeco espresso machines to pull maximum flavor from the coffee beans.
- Safe, Rapid Recovery Boiler - The Poemia has a large stainless steel, 950-watt quick recovery boiler. And the boiler also incorporates a thermal fuse to shut down the heating element should the machine run dry during operation.
- Cup Warmer - Allows you to store your cups and glasses on top of the machine and it also pre-heats them to keep your brewed beverage toasty warm.
|How Does it Compare?||
This little machine is in the same league as the Aroma and Venezia, but takes design cues from the Saeco Xelsis, featuring a compact metal and plastic casing. It inherited a panarello wand from its superautomatic cousins, making microfoam a breeze, however with mobility limited to left to right motions, larger frothing pitchers are difficult to maneuver.
|Tips and Tricks||
When you place your water tank back in your machine, make sure that you place the filter below the water line or else you'll find water leaking everywhere.
|Model Number||Stainless Steel: HD8327/47|
|Case Material||Stainless Steel/Plastic|
|Boiler Material||Stainless Steel|
|Cup Clearance||3 inches|
|Reservoir Size||42 ounces|
|Available Portafilters||Pressurized and Non-Pressurized|
|Warm Up: Brew Time||15 minutes|
|Boiler Design||Single Boiler|
|Pod Friendly||Yes - without adaptation|
|Water Sources||Reservoir/Internal Tank|
|Auto Shut Off||No|
|Material||Metal and Plastic|
Ask a Question
1) the mesh basket that sits in the pressurized portafilter will not sit flush within the portafilter, riding up a few mm and unable to be pressed down properly. Water will drip out over ; and
2) a few times lately the portafilter has actually detached whilst brewing a shot, spilling coffee everywhere. I think this is related to pressure build up and problem #1; the portafilter will actually loosen during the shot and then unlock itself to fall out. Happens even if I try holding it.
I have tightened the portafilter into the machine as much as possible but it still seems 'loose', have cleaned up in the machine where it attaches, and ensure that no coffee grains are sitting on the edges of the portafilter.
Any advice how to fix this? I'm not beyond buying a new non-pressurized size portafilter if someone can give me the measurements.
I also experienced an adjustment period with my Poemia regarding the mesh basket and the portafilter. Here’s what I found;
Make sure you’ve pushed the mesh basket completely into the portafilter. I rarely remove the basket now except for an occasional cleaning. I make sure to rinse my portafilter/bakset after each use without disassembling it.
I have also found that when loading espresso into the mesh basket it’s important to use fine espresso grind, put in a scoop, tamp it down but be careful not to compact it too much, add a second scoop and tamp it again. Each time be careful not to compact it too much. I like a double shot each time I brew :)
When attaching the portafilter be sure you’ve tightened it to the right as far as it will go. I crank mine to the middle and then again to the right. Each time my machine makes a slight ‘hissing’ sound that actually sounds like it’s creating a pressure seal of some kind. To be honest, my machine didn't do this at first. Not sure why. But, that's how I know it's set now. I listen for that sound.
Tristan, I can’t say if any of this will be helpful in your case, but I can tell you that once I figured out a few of the nuances of the machine it now works perfectly fine for me.
Wishing you all the best with your new machine.
Kind regards and happy brewing,
Only other advice/info I can give you is to read up. There's a plethora of material out there (the SCG site included) that will give you guidance on what constitutes as the best amount/time for a shot of espresso.
I've only had the machine for a short time so I can't be detailed but so far it's been a great little machine!
Welcome to the world of milk foaming!
I've been getting foam from the machine so your problem might not be the machine but technique, if the following doesn't help I'd call customer service, they are very helpful and if you can come into a location I'm sure they would show you in person :)
You mentioned you move the milk up and down, this is where I'm assuming is your problem.
Generally, you would pour cold refrigerated milk into a cold pitcher and put it into the foamer with the foamer in the center and almost touching the bottom of the pitcher. Turn on the steam and hold it there, if you have a themomater you would keep it there until it reaches about 80Farenheight or until your hand can feel the pitcher is comfortably warm. (Also, ideally the milk is swirling in a circle at this point)
Once the milk is warmed up you can lower the pitcher to just above the top; this is the process of getting air into the milk and actually foaming it. The closer to the top the more foam. If you are making a cappucinno you can lift and lower close to the top to the point you hear screechy noises from the foamer, for a latte you don't need to lower the pitcher as much.
Generally good microfoam is not really visible until you start pouring into your espresso (think latte art).
Hope this helps! Alton Brown from Good Eats has a really good episode about espresso/coffee, I'm sure you could find a clip of the milk foaming segment on youtube :)
then the shallower metal cup pressed down firmly ( both on the top compartment under the lid ). I wet the pod before placing on top. Should work after a few tries. In what the amount of regular coffee: using the plastic measure / spoon might give you a better idea. Sounds like you are filling it too much.
simply add a 50 /50 mixture of water to distilled white vinegar into the machine and run it through the brewing chamber and stem chamber thoroughly. Follow up with a thorough rinse of fresh water. Acetic acid (the active ingredient in household vinegar) is an excellent solvent and should take care of the mineral build up in your machine. Repeat monthly for best results.
Two questions I am new to here and recently received my machine 3 weeks ago. The first few times I tamped a double shot and pulled I had great layer of crema and it brewed for about 22seconds before the 2 shot glasses were full. Since then it has decreased to almost no crema and the shot being pulled in 10-15seconds. No matter how hard or light I tamp the espresso. I assume somehow that water is making its way through somehow.
Secondly does the mesh basket that sits into the portafilter supposed to be tight? mine seems to sit loose compared to the video where she needed to use the other mesh basket to remove it from the portafilter.
Now the lack of cream can be due to more than one variable. Since the time it took with less crema was less, it seems like the grinding was not the same. If the grains were coarse the time will be shorter. You should time your grinding. with my in expensive Braun grinder, I find that 50 seconds works for me. Once you get the right grinding time, stick to it. It is like a science project..If you are buying ground coffee, may be the temperature will play a role. Try different temps by changing the time (on the steam setting) as explained above. On this unit, I never tamp. This is a pressurized unit so I never temp. The two most important factors in my opinion are the optimum grinding and the temperature at which you turn the knob to your left to brew. The Portafilter basket does not need to be tight.
I'd recommend talking directly with our customer service team, they'll be able to walk you through troubleshooting.
You can reach them by email at email@example.com
or by phone at 866-372-4734 (toll free) or 206-774-3164
Hope that helps!
That's right, no coffee in the portafilter. The hot water will heat up the portafilter and brew head. Now you can take off the portafilter add coffee and pull a shot. You only have to do this for the first pull. Personally, I don't think it's a good idea to leave the unit on all the time, and I'm not going to wait around 20 minutes :)
This is standard operating procedure for machines at this level - I'm a little concerned of the advice given here by the staff :(
Hope this helps!
Hope this helps,
How much coffee should I use to pull a shot ? Thanks
The handle will slightly turn to the left." (Figures 13 & 14 in the manual)
After fitting, the filter holder still remains at an angle to the brewing unit and it does not seem possible to align the same perpendicular to the unit as shown in photographs. Is this normal ?
I am afraid to push too hard for fear of breaking something !
Warranty Information for the Saeco Poemia Espresso Machine
|What it Covers:||
Saeco espresso machines, coffee makers and grinders
|Who Supports the Warranty:||Saeco|
|Warranty Contact Information:||800-933-7876|
|Eligible for SCG Extended Warranty?||Yes (Espresso machines only).|
|Can SCG Repair?||Yes. Read more about our out-of-warranty repair services.|
Caring for the Saeco Poemia Espresso Machine
- Descale every two to three months. We recommend using Dezcal.
- Wash all removable components with soap and water on a regular basis. (Many are not dishwasher safe.)
- Remove and clean the panarello wand weekly.
- Clean brew head with group head brush weekly.
User Manuals for your Saeco Poemia Espresso Machine
- Perfect for Starters!Review by Braden
Price Quality Value
(Posted on 6/16/2016)
- Great starter machine for the moneyReview by Jennelle
Price Quality Value
A few things about the machine itself: Mine is NOT stainless steel clad, but is black plastic. This doesn't make any difference to me at all. But if it is important to you, take note. The first time I used it, getting the portafilter into place was REALLY difficult. I was afraid I was going to break it, and almost packed everything back up into the box to return it because I thought it was somehow defective. After a few uses, there is no problem at all. Also, one thing I like is that the water tank seems pretty big considering the size of the coffee maker itself. One tank will make many, many cups of coffee. The steam arm is a bit awkward to get a milk pitcher under. I think Gail mentioned this in the video. I mostly use it for espresso, so it's not a big deal for me. If I made a lot of steamed-milk coffee drinks, I'd probably set the machine on top of something like a thick book or box, as she suggested, to get a little more room under the steam arm.
A few things about brewing with it: Like I said, I am a newbie, and it took a few tries to get the hang of "pulling a shot." There is definitely some skill involved. They don't call it SEMI-automatic for nothin'. Watch the videos! I learned a lot, and picked up a few tweaks along the way while perfecting my morning espresso shot. This machine is self-tamping. The first few times I used it, I tamped the coffee myself anyway, and the shots weren't coming out right. Don't tamp it yourself. Also, I think in one of the videos, Gail is measuring by weight the amount of coffee for a shot. Again, the first few times, I didn't do this, and just "eye-balled" it. And again, the shots weren't right. So, I started weighing the coffee for my shots, and they got a lot better. Now, with practice, I really can eyeball it. It takes more coffee than you think. Basically, just fill up the portafilter until you think it won't hold any more coffee, then add a little bit more.
Bottom line, I couldn't be happier with the Poemia as a beginner machine. It makes fantastic coffee (LOVE the crema this thing puts out). (Posted on 4/25/2016)
- Great little machine for startersReview by JeffH
Price Quality Value
You are not going to get the complex flavor as you would out of higher end machine, but once I found a bean and grind that I could reproduce shots with, its actually pretty impressive for the price.
With some practice you can almost get microfoam, but not good enough to produce art.
While I am ready to upgrade now to a Silvia, I may keep this machine around as a backup. It has served me well. (Posted on 1/14/2016)
- Wonderful Entry Level MachineReview by Shredbetty
Price Quality Value
OK, review: It heats quickly, ready to run espresso in about 5 minutes and steam in about 7 minutes from cold turn on. The steam has excellent flow, you don't have to run much water out before the steam is pure enough to steam your milk. The steam wand is not very flexible, but it does the job. The steam pressure is impressive. My friend, who owns a Rancilio for about 30 years, was impressed with the amount of steam this little Saeco produced. The result is super fine bubbles in very short order.
The portafilter is rather light, being made from aluminum, but Italian manufacturers had the wisdom to make everything a standard size, so replacing it with the classic heavier brass portafilter is easy. So far this one allows finely ground coffee to create a nice crema and excellent brew without the holes getting plugged. There is an adapter for single portion or for use with an Illy coffee packet (the round teabag style espresso packets). Switching between the two sizes is pretty easy. The portafilter heats quickly and keep its heat after multiple draws of espresso. Coffee pucks pop out nice and dry and easily (into my compost bucket). It apparently self-tamps the coffee, but I've found the coffee tastes richer and I get a better crema when i tamp the coffee a bit myself first.
The pour is excellent, pressure is good, grinds come out dry and solid, and the crema is wonderful. The portafilter has a double spout, so you can pour for two espressos. It gives a balanced pour as well, so you don't have to worry that one cup is getting more than the other. I've taken the suggestions below and been counting to 15 (single) and 18 (double) from the start of the flow to get the right amount of water through to generate a good brew and a rich crema.
Overall, the water reservoir is large, and allows multiple steamings and pours, with an easily seen level indicator. I've had no problem with water leaking, just keep the reservoir properly inserted. This is a great machine, so easy to operate, provides rich, flavourful coffee, without all the environmental damage of pod/capsule-dependent machine, at a lower start up and per use price. And I'm actually enjoying learning the finer techniques and developing my skills. I'm still working on it, but it been well worth it!
Downsides: It's is steel clad over plastic, which means the machine is a bit light. You might need to hold it with the other hand while twisting the portafilter into place. The reservoir cover isn't very well attached, it just sits on top, so can be easily bumped out of place. The steam wand is not on a ball swivel, so it's not very flexible. The cup heater doesn't really work well, mainly because it does not take long for the machine to be ready to pour/steam, so the cups don't get much time to warm. Not a bad thing. If you leave the machine on between uses, I'm sure the cups will heat fine.
And, kudos to SCG for a great price, throwing in a 2 year warranty (which gives me confidence in this machine), and for quick shipping. Your telephone support staff are also great! (Posted on 1/7/2015)
- Great starter machineReview by Jon
Price Quality Value
Grinder: I use a Kyocera manual burr grinder (medieval I know but I did not want to invest in a grinder pricier than what I paid for my espresso machine). I have since reconsidered after 3 weeks of grumpy morning manual labor and may pack the manual away to use with my trusty ol' Blialetti during camping trips.
Beans: Gevalia beans...for a boxed brand I sure get tons of crema from them, I can't wait to try local brewers.
First Impression: Featherweight! When I first pulled it out the box it felt very cheap and light. Portafilter is 85% plastic and I was ready to look up the return policy. However upon closer it wasn't bad at all, good rubber gasket on the froth wand, porta filter was secure and real tight, water basket and everything fit into place nicely. They skimped out but not on important parts.
Shots quality: AWESOME. The amount of crema you get is outstanding. This is my first personal unit but my ex-roommate had a fancy Breville so I'm no stranger to a decent shot. I read tamping is not required for this unit but I still give it a good push due to old habits and I usually get over 3mm of crema (off of a boxed bean shot!)
Froth quality: This is where the quality loses the point. Froths are decent but if you're looking to learn latte art look away. Does the job but microfilm is lacking and you do end up with microfilm along with wallops of foam. There are also times where I had to wait for the boiler to refill before I could get my milk hot enough. Not a major flaw but waiting another 3 minutes to get my morning joe-fix really gets me extra grumpy, especially after manual grinding and froth swirling the whole time.
Conclusion :At the end of the day I really am satisfied with the quality of the coffee this featherweight pulls and I'm glad I jumped on the steal. You might not be drinking latte while enjoying a foamy heart or leaf but it's really all about the coffee and this underdog sure is below it's weight class. (Posted on 3/25/2014)
- machine needs tlc and ingenuity to keep runningReview by bobluhrs
Price Quality Value
This machine is powerful, if light and kind of awkward to handle. The plastic tray parts do fit, but they tend to slide around a little. Not a major issue.
The pump delivers crema, lots of that. In mine the seals are good, no leaks even under the high pressures.
Ok...here goes...after a year, one day I removed the portafilter and on top of the grounds found a metal disk with holes in it. This is supposed to stay in the machine, not come off in the grounds. It appears to have snapped its moorings, as there is a screw up underneath where the portafilter inserts, that appears to be meant to hold it. But the screw is extremely tight and I cannot remove it to investigate. What seems to happen is metal fatigue wore the center of this disk out and it fell down. I think the disk is just a shield to keep grounds out of the seal area where the water comes down? Anyway, I now make a small piece of filter paper disc, place it over the grounds and drop this disk onto it, then put the portafilter in place. So far, so good. The disk may not be centering itself when seated, but the filter paper, I hope, will keep most grounds out of the seal area. Grounds in the seal means leaks, so I don't know how well this will continue to work. Most people would throw the machine out if this happened, I know, but I am willing to work with something imperfect.
Look, for the price you aren't going to get everything, but in this machine the guts seem the same as on the better models, and you can't make up for bad guts..no how. I drive an older Saturn. Many of the parts inside, like the wiper motor assembly, by Bosch Germany, are quite good. So for 3k, the car is a steal if you count the internal quality and don't give a rip about window dressing. Reminds me of this machine. I fix minor things if I can, and enjoy a better performance from better guts, which this machine seems to have. (Posted on 1/26/2014)
- Hard to fit a portafilterReview by Decaf
Price Quality Value
- Very happy with this machineReview by JeffB
Price Quality Value
After watching Gail and Kat's videos with comparisons and demonstrations, I was already very comfortable with the ins and outs of how to operate it, and was able to quickly start making excellent shots.
I'm not a sophisticated coffee connoisseur, however I know now why I almost never drank coffee at home. I'll just say that I will soon be donating my Mr. Coffee to Goodwill.
I can honestly say that the drinks I am making at home with this little guy are about as good as going to my local coffee bar. I am now typically buying locally roasted beans and grinding them with my magic bullet (I know...) though I will upgrade to a real burr grinder some day.
I use a few techniques that have enhanced my shots:
- I tamp/polish the grounds, using the included tamper/scoop, like you would with a non-pressurized portafilter
- I also do a pre-infusion: switch to brew for about 5-7 seconds, just before the coffee is released. Then switch it to the vertical "off" position, wait 5-7 seconds, then switch to brew and pull the 2 oz shot.
This increases the extraction time and also increases the amount of crema, making an excellent shot.
I'm pretty happy with the panerello steam wand too. It seems designed for an "all purpose" application, makes good micro foam, but usually with some larger foam on top, so you pretty much always get both. If I'm doing a caffe crema or macchiato I just scoop off the large foam before pouring into the shot.
It really is a great machine with a nice price. (Posted on 8/25/2013)
- good machineReview by bob
Price Quality Value
It is a bit slow to heat up the water for shot-making, it seemed to me compared with others, but maybe just because it wasn't primed when I started it up. I finally read directions, and now know how to reprime if it loses water. Overall, solved a problem.
The good is the pump and the seal has backup seals, complex ridges to assure a water tight fit. It is unlikely to blow out until it is near completely gone. And they sell new ones that look reasonably easy to replace, though I'd recommend you bring machine in and have them slip the new one in when you need it.
The bad: the plastic cover on top has no hinges and its fit is truly fiddly and uncertain. It is spit in the wind to put back in place. But it's all very minor when you consider the quality of the shots, pretty much good as any around. Upgrade your grinder before you upgrade this machine. I use a Mazzer major I bought cheap on ebay and rebuilt with new teeth and some chute mods on it. I upgraded from a Briel 400 machine I found for 25 at goodwill years ago, but its gasket was faulty design, so finally I had to get something else. This is doing the job. Thanks for the help at the shop, you earned my loyalty! Bob (Posted on 8/17/2013)
- Great unit for its priceReview by CHARLES
Price Quality Value
What I use daily:
Water: Diamond Distilled (Mountain Valley's spring water that is steam distilled.)
Beans: Allegro's "Bel Canto" organic
Grinder: Baratza Maestro Plus, internally recalibrated by adjusting the set screw to "finest" grind and then externally set to maximum fineness "0". Maxed out the unit.
Procedure: I measure 16.0 grams of grounds into the double basket. I need to tamp halfway through since the grounds would overflow the basket. I am getting all 16.0 grams in the basket. My final tamp is with a lot of pressure; probably more than 30 pounds. This is my attempt to slow the brewing process.
The first double shot pours in 16 seconds. Then, I wait for the boiler to reach brewing temperature again, and then I pour a second double shot for 12 seconds. This gets me a pretty good quad cup. This stretches the grounds somewhat when comparing the first and second double shots on their own, but the second shot is surprisingly not sour. This probably only holds for my choice of beans, grind, water, and tamp pressure.
( I do have the non-pressurized portafilter, but I will need a new grinder it pours through too quickly. ) (Posted on 6/10/2013)
- You get what you pay for, but read on.Review by Lee
Price Quality Value
The negatives are all minor. The portafilter is lighter and cheaper than, say, the Starbucks I saw recently that was obviously brass. The machine weighs nothing, so it requires two hands to lock in the filter or remove it. It is going to cost me $60 to buy a simple bottomless portafilter at some point. Steam is anemic, but I don't use it so it wasn't an issue. And there's a weird metal-to-metal feel to locking the filter in place. But it doesn't leak and ultimately makes a great shot.
Positives: it's inexpensive and gets the job done if you have good beans and a good grind. It has a small footprint, and it looks good.
This was my first order from Seattle Coffee Gear and I'm very happy with the service. (Posted on 5/7/2013)
- Wonderful home machineReview by MLo
Price Quality Value
- good espresso, better with real portafilter, inconsistent steamReview by James
Price Quality Value
The steam unfortunately is not nearly as consistent. I've found that the first blast of steam is super wet and the second is usually pretty weak. After that, its a crap shoot of whether it will be powerful enough for proper steaming. On a good day I can get excellent foam sufficient enough to make some rudimentary art. Most days, however, I can only get a little bit of OK foam.
I've tried cleaning the machine and I did not notice a significant improvement in its ability to steam. (Posted on 4/8/2013)
- Great Espresso MachineReview by Clint
Price Quality Value
It's not noted but the coffee scoop doubles a tamper. It's obviously made to be used as such. I did find that the grind should be the consistency of drip if using the pressurized portafilter.
I agree with SGC's review of the machine so I won't bother to repeat it.
My only complaint with the machine is that it will not keep the brew and steam temperature while pulling a shot or steaming milk. I've found that I can steam 5oz of milk ok and then run 2oz of water through the brew group and let the machine come back up to temp. Sometimes the shot will finish before the temp light goes out, sometimes not.
Overall, I am very happy with the machine and happy with ordering from SCG (Posted on 3/25/2013)
- Excellent choice!Review by CC
Price Quality Value