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Commercial Warranty Terms & Conditions


Seattle Coffee Gear offers a Three Month Limited Labor Warranty to the original purchaser of equipment.


Seattle Coffee Gear offers a One Year Limited Parts Warranty for commercial equipment to be free from defects in material workmanship, under normal and proper use and maintenance as specified by the manufacturer and upon proper installation and startup procedures as defined by the manufacturer. This warranty is limited to a period of one (1) year from the date of original installation and/or shipment date from Seattle Coffee Gear.

Warranty Claims:

Warranty claims for labor or parts must be made directly through Seattle Coffee Gear. All claims should include: Model number, serial number and all pertinent information supporting the existence of the alleged defect. All costs of shipping items to Seattle Coffee Gear, as well as the shipping of replacement items to the customer, shall be the responsibility of the customer.

Limitations and Conditions of Warranties

Warranties do not include transportation charges to and from the repair site*, the cost of labor for initial installation, startup, correction of improper installations, misapplications, repairs caused by abuse and negligence, modifications, fire, flood, acts of God, or normal adjustments. The warranty does not apply to the repair or replacement of failed or damaged components resulting from electrical power failure, the use of extension cords, low voltage, improper electrical connections or voltage drops to the unit, low or fluctuating water pressure due to water supply conditions including improperly installed or maintained water filters, scale clogs or other restrictions.

Seattle Coffee Gear is not responsible for economic loss, profit loss or consequential damage. Improper operation due to low voltage conditions, inadequate wiring, low water pressure conditions and accidental damage are not manufacturing defects and are solely the responsibility of the purchaser.  Routine equipment maintenance must be completed at regular intervals, as recommended by the manufacture, and proof of routine maintenance may be requested. Failure to follow manufacturer recommended maintenance guidelines will void any warranty.

Other restrictions may apply.