DeLonghi PrimaDonna S De Luxe ECAM 28.465.M Superautomatic Espresso Machine

 

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$3,749.95

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  • – Auto-frothing Milk Carafe
  • – Adjustable Grind Settings
  • – Cup Illumination Feature
  • – Cup Warmer
  • – Large Water Tank

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Overview

Have you ever wished for a machine that will make life a little easier? DeLonghi can help to ease you into morning with the PrimaDonna S De Luxe superautomatic espresso machine. With a patented Instant Frothing Device, you can rest assured the PrimaDonna has what it takes to create a perfect cappuccino, macchiato, or latte every time with a push of a button. Select your drink and choose a frothing option. The PrimaDonna is like an Easy Button for espresso drinks!

Features and Functionality

  • Auto or Manual Frothing - The PrimaDonna comes equipped with an auto-frothing milk carafe for those that like hot frothed milk with just a touch of a button, and a steam wand for those that like a little more frothing control.
  • Digital Programmable Menu Settings - Allows you to adjust start time, auto shut-off, clock, temperature of coffee, length of shot, strength of taste, and water hardness.
  • Some like it strong! - Choose from five different coffee strengths: extra-mild, mild, standard, strong, and extra-strong.
  • Light Show - The PrimaDonna S De Luxe includes a cup illumination feature that brightens while it brews.
  • Grind Away! - This machine offers 13 different grind settings to please the pickiest of grinders!
  • Easy to Clean - With a touch of a button the PrimaDonna will perform an automatic cleaning cycle.
  • Cup Warmer - Warming plate on top of the machine preheats your cups for the best results. This function can also be turned off if cup warming is not desired.
  • Interchangeable Hot Water Spout & Steam Wand - Hot water spout is ideal for tea or hot chocolate, while the steam function lets you manually steam your milk.
  • Removable Water Tank - The 68 ounce water tank fits comfortably in the right side of the PrimaDonna. The machine will also let you know when it needs a refill.
Pros
  • Auto-Frothing Milk Carafe - At the touch of a button, DeLonghi's PrimaDonna dispenses hot frothed milk right into your cup.
  • Manual Steam Option - If you like the thrill of steaming your own milk, this machine offers a manual steam spout for those days when your inner barista comes out.
  • Need a Little More? - If your cup looks more empty than not after the drink cycle is complete, simply press the corresponding drink button within three seconds after the machine has finished and the PrimaDonna will continue making your drink of choice.
Cons
  • Limited Programmability - You are only able to program one user per drink (i.e. multiple people cannot have their own cappuccino preferences programmed into the PrimaDonna).
Tips and Tricks

Like most manual steam wands, it is best to thoroughly clean after each use.

Specs

Model Number ECAM28465M
Manufacturer DeLonghi
Width 17.3 inches
Depth 11.8 inches
Height 14.9 inches
Product Weight (lbs.) 26.5000
Watts 1450W
Volts 120V
Programmability Dose, Milk Volume, Shot Time, Temperature
Case Material Stainless Steel/Plastic
Boiler Material Stainless Steel-lined Aluminum
Cup Clearance 12 ounces
Reservoir Size 68 ounces
Cup Warmer Yes
Boiler Design Thermoblock
Water Sources Reservoir/Internal Tank
Auto Shut Off Yes
Auto On Yes
Pre-Infusion/Aroma Yes
One-Touch Yes
Milk System Carafe, Panarello Wand
Bean Hopper Capacity 8.8 ounces
Bypass Doser Yes
Material Plastic

Q&A

Browse 2 questions and 2 answers
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Hi, I'm hoping a member of staff could clarify something for me. De'longhi have informed me that ALL their bean to cup machines should double the dosage of coffee beans when you select the two cup option. What are your thought on this? I have done some experimenting with my Prima Donna S and it definitely seems to up the dosage of beans, although not quite double it. In your video review of the ECAM 23.450 (at approx 01:28) the girls state that the two cup button simply doubles the amount of water but does not up the dosage of coffee beans.
Phill G on Jan 3, 2014
Best Answer: This is actually something that has puzzled us, too! I was recently speaking with my technicians about this and yes, pressing that button does increase the amount of grounds the machine uses, but it doesn't seem to be a true double of the amount of grounds to us either. I tried measuring the amount of grounds for the single and double cup buttons and wasn't able to find consistent enough results to say yes or no to your question, unfortunately. It is always best to rely on the manufacturer to provide most accurate information about their machines, and I am sorry I am not able to offer you better clarification on this! Hopefully regardless you are happy with your PrimaDonna!
Reply · Report · Teri KStaff on Jan 6, 2014
· Add Answer · I Have This Question Too (2)
Does this make a cup of regular drip coffee?
betty m on Oct 17, 2016
Best Answer: Nope! Machines with a coffee feature are hard to come by, I'd recommend the Delonghi Eletta (https://www.seattlecoffeegear.com/delonghi-ecam-44660b-eletta-cappuccino-superautomatic-espresso-machine) which does have a special drip coffee option.
Reply · Report · Joshua SStaff on Oct 21, 2016
· Add Answer · I Have This Question Too (0)

Reviews

Best Coffee Maker EverReview by Mulvy
Price
Quality
Value
I thought I knew coffee with my built in counter coffee maker that looked so cool. The Prima Donna has taken my coffee schooling and knowledge to levels I never even imagined existed. My wife and I traveled Europe this fall for three weeks and fell in love with the coffee. I found a coffee supply shop in Paris that sold espresso machines, but it was too expensive to ship back home. So returning to the Northwest I did some research and found Seattle Coffee Gear.
I went to the Bellevue store and met Greg. He was very helpful and listened to me as to what I was trying to replicate from Europe. I originally was looking to buy a machine that i would have to grind beans, tamp and pull the shot. He informed me that there is a learning curve to this process but I could learn it. But I knew my wife and daughters would not be as interested as I. So I asked Greg to direct me to a machine that the whole family could use with little effort, but one that also gave me the European espresso with the lovely cream a on top. He directed me to the Super autos with many choices. I choose DeLonghi because they had some of the highest ratings. And Seattle Coffee Gear is a service provider for them. I choose the PrimaDonna S De Luxe because it gave me the most consistent pulled shots. The milk feature for all milk drinks was super easy for my family. With one touch of a button, you have a professionally made coffee drink. It has a very large water container and I love the water filter feature. I love that I can program the MY COFFEE feature to exactly how I want my coffee every day. I too love that I can decide how strong I want my taste to be and what size for what time of day I'm drinking coffee. This is my first super auto coffee device and I LOVE IT! I see it being a very fun part of our family for years to come. It was not the cheapest home super auto machine, but DeLonghi makes a premium product I'm convinced and would buy it again. (Posted on 12/20/2016)
I love this MachineReview by Mary
Price
Quality
Value
I didn't buy my machine through Seattle Coffee Gear. If I'd known your company existed at the time, I would have. Your store seems to be very fun to visit. Unfortunately I live too far to have the advantage of visiting Seattle Coffee Gear. live on the opposite coast. I have enjoyed the employee's sense of humor on You Tube. I love the expanse of knowledge and experience your employees. They seem to be good people! Now, my comments about the DeLonghi PrimaDonna S De Lux. I love this machine. When I compare it to my last machine, this machine delivers a rich espresso and coffee flavor expected with a high quality machine. If I desire a cup of "hot" coffee it doesn't let me down. I love the push of a button drink menu and I am still able to customize what comes out. I would have purchased its big sister with all of its bells and whistles but since it's only my husband and I, all the programming on that machine would have been a waste. I am delighted with this purchase. This is a beautiful machine. (Posted on 6/26/2014)

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Resources

Warranty Information

What it Covers: DeLonghi espresso machines, coffee makers and grinders

Length: 1 Year (Small espresso machines, capsule machines, coffee makers, grinders and other electronics), 2 Years (Superautomatic espresso machines)

Who Supports the Warranty: DeLonghi

Warranty Contact Information: 800-322-3848

Eligible for SCG Extended Warranty? No

Can SCG Repair? Yes (Superautomatic espresso machines only). Read more about our repair services.


Care and Maintenance

  • Descale every two to three months. You will receive your first round of descaler with a newly purchased machine.
  • Soap out water tank (if applicable) and drip tray every few days.
  • Remove the brew group and spray it down with hot water (no soap) about once per week.
  • For optimal results, run the rinsing cycle after frothing milk.

User Manual

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