Open Box Merchandise

Got your eye on that perfect machine, but it's just outside your budget? The Open Box section of our site features gently-used equipment available at a lower price.

What does Open Box mean? Here's the breakdown:

Most often, the equipment was out at a customer's house, used lightly and returned within the 30-day return period that applies to new equipment.
The return may have been driven by 'buyer's remorse' and not necessarily because the machine was defective; all Open Box gear is in perfect working order.
Light use may include minor scuffs and dings, temporary water marks, and removed cling plastic (if applicable).
It will include the original box, manual and all non-consumable accessories, where applicable. Items such as water filters or hardness testing strips will likely not be included, unless they were unused by the original customer.
We thoroughly inspect, test and clean the equipment before re-packaging for resale.
Unless noted elsewhere, Open Box merchandise is limited to a 15-day return period.