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Saeco Aroma Espresso Machine

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Product Description

The Saeco Aroma is a compact and durable espresso machine that makes brewing your favorite espresso, cappuccino or latte beverage a snap. With the Aroma Espresso Machine, you have the option to use pre-ground espresso or E.S.E compatible pods using the included special adapter. The Aroma's pressurized portafilter makes it one of the best performing home espresso machines we have tested. Place this cool and compact espresso maker just about anywhere in your kitchen or coffee prep space.

Features & Functionality of the Saeco Aroma Espresso Machine

  • Easy to Make Espresso and Coffee: Fill the portafilter basket to level with finely ground espresso and place onto the brew head. Depress the brew button to start brewing and then press again to stop.
  • Frothing Wand for Easy Foam: Simply place the frothing tip (panarello) into a milk pitcher and open the steaming knob to begin steaming milk. The specially designed wand will automatically froth the milk to the desired temperature and foaminess. The wand is mounted on a swivel for easy steaming access.
  • Saeco's Patented Pressurized Portafilter Design: Typically a very fine grind of espresso (from an expensive grinder) and 30 pounds of tamp are required to achieve and ideal shot of espresso. The Aroma's heavy-duty pressurized portafilter does away with that concern by pressurizing the brewing chamber to improve extraction from almost any fineness of ground beans, promoting the perfect brewing conditions. A non-pressurized portafilter upgrade is also available for those that are into tamping their own.
  • Large 88 oz Water Tank: You can brew a number of espressos and then refill the reservoir right where it's at (by removing the top lid). The water tank can also be easily removed for cleaning or to refill at the sink.
  • Powerful Pump For Consistent Shot Extraction: The Aroma boasts a powerful vibratory pump rated at 15 BAR of pressure, the same pump found on top of the line Saeco espresso machines to pull maximum flavor from the coffee beans.
  • Safe, Rapid Recovery Boiler: The Aroma has a large stainless steel, 950-watt quick recovery boiler. And the boiler also incorporates a thermal fuse to shut down the heating element should the machine run dry during operation.
Pros
  • No Need to Tamp - There's no need to tamp with the Aroma Espresso Machine.
  • Removable Water Tank - The Aroma is easy to clean because of its removable water tank.
  • Compact Design - An all-metal, compact design easily fits into most places.
Cons
  • Steam Wand and Cup Clearance - The steam wand swivels nicely, but because of the machine's compact design, it can be difficult to get large frothing pitchers under the wand easily.
  • Messy Portafilter - When using the pressurized portafilter, the coffee will be a little messy after brewing.
Ease of Use 4
Ease of Care and Maintenance 4
Overall Value for the Money 5
How Does it Compare?

It's smaller than the Saeco Via Venezia, therefore it's great for those with limited space. It has a sizable water reservoir, but limited steam wand mobility, making it difficult to froth milk with larger pitchers.

Additional Information

Model Number Black: RI9373/47 | Stainless: RI9376/04
Manufacturer Saeco
Width 9 inches
Depth 11 inches
Height 12 inches
Watts 950 watts
Volts 120 volts
Case Material Stainless Steel
Boiler Material Stainless Steel
Cup Clearance 2.125 inches
Boiler Volume 5 oz
Reservoir Size 85 oz
Steam Wand Type Panarello Only
Cup Warmer Yes
Available Portafilters Pressurized and Non-Pressurized
Warm Up: Brew Time 1 minute
Warm Up: Steam Time 40 seconds
Boiler Design Single Boiler
Pod Friendly Yes - without adaptation
Water Sources Reservoir/Internal Tank
Pre-Infusion/Aroma No
Material Stainless Steel

Ask a Question

Browse 59 questions and 191 answers
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2 quick questions, please:

1. Which descaler do you recommend for use with the Aroma?
2. I have seen friends remove the grate from their drip trays so that they can use cups instead of shot glasses (different machines, not Saeco Aroma) -- anyone here try that with their Aroma's?

Any help and advice would be appreciated.
A shopper on Feb 6, 2013
Best Answer: 1. I don't need to descale yet but I will use the SCG recommended product.
2. You can try removing the tray but the cup will have to be rather skinny to fit because of the size of the drip tray itself. The issue is the distance between the metal part that houses the drip tray and the handle of the portafilter. It's less than 2 inches. I checked out the Saeco Via Venezia which uses the same internals as the Aroma. Its a few dollars more but the quality is much better and the clearance is greater.
Reply · Report · Greg C on Feb 13, 2013
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I need help to achieve the right grind for the pressurized filter, so that the taste is low acid and not overly bitter. I also need help with getting a stiff foam for my capps.

This is my situation: I want to use organic coffee beans from my small local coffee roaster. I have one of those small hand coffee grinders and at the moment cannot afford a burr grinder. It is a hit or miss with the grind that I can achieve.

A few questions:
1/ Is it better to get the beans ground at the place where I buy the beans? If so what is the best way to store them.. fridge, freezer, cupboard. I buy it in 1 lb quantities, and go thru a 1/2 lb a month (just myself).

Or do i just play around with the grinder that I have (perhaps next year I'll invest in a burr grinder).

2/ I am used to the regular wand for making foam. I am finding that the foam with this model, isn't stiff enough.
I keep the stainless steel canister & milk in a very cold fridge. I try to keep the wand at the top of the milk to foam; after that I place it deeper to heat the milk.

What can I do to get stiffer foam, y'know the kind with the nice peaks?

I loved getting this Saeco as a Xmas present... now I am trying to make the best espresso and capps that I can with pressurized filter.

Any help and hints would be much appreciated.
THanks in advance.
A shopper on Jan 10, 2013
Best Answer: A couple suggestions:

I would suggest buying in 1/2lb quantities if at all possible. If not, I think SCG did a youtube video on freezing versus airtight.

I would get it ground for espresso at the grocer. With the pressurized portafilter, how truly fresh or precisely ground doesn't seem to matter as much, especially if it's being used in capps.

I can tell you ALL about stiffer foam, because I've been getting the opposite of you while looking for creamier, less stiff foam. :)

Put the wand into the milk as deep as it will go without covering the airhole. As the milk rises, keep pulling the milk down so the hole at the top of the pannarello isn't covered. You'll want to play with how strong a flow of steam you use to get the firmness you want.

Saeco offers an aftermarket automatic steamer attachment thingie with a tube into the milk jug, which may work better if your goal is just some serious foam. There's an old model and a new model (which is just like the one that comes with some of the superautos). I don't think SCG sells either though, or they're out of stock. :(

Hope this helps!
Reply (1) · Report · Joe W on Jan 11, 2013
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Is there a trick to removing the basket from the Portafilter? We just received our new Aroma today (it's like CHRISTMAS came early) and noticed the fit is rather snug. In watching the video, Gail seems to struggle a bit with the basket, but it comes out without too much effort. Ours seems much more tightly set into the Portafilter. Thanks in advance for any help!! :)
A shopper on Dec 5, 2012
Best Answer: Yes, the baskets for all machines, including this Saeco Aroma, are snug at first, and will loosen up a bit over time. They are meant to be tight so that the basket stays put and does not become stuck to the brewhead. We offer a great little tool that makes removal much easier, and it can be found at the link below:

http://www.seattlecoffeegear.com/pallo-caffeine-wrench
Reply · Report · Teri KStaff on Dec 6, 2012
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Is the drip tray easily removed and cleaned? This doesn't seem to be addressed in the specs.
Thanks, Larry
lawrencd L on Jan 12, 2013
Best Answer: Yes. It is very easily lifted out. The drip tray is made of hard plastic and the grate is stainless steel. The Aroma comes with a hard plastic knock box with a little block of wood. Both are easily cleaned. However, the plastic isn't the most durable kinda and I am not sure how long either might last. Also, the clearance of the portafilter doesn't allow for a regular cup to fit on the drip tray. You will need to get espresso shot glass sized containers.
Reply · Report · Greg C on Jan 14, 2013
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how long does it take to warm up?
A shopper on Feb 19, 2015
Best Answer: I love this machine … have had it for a couple of years, and still in great condition (if you take care of it properly). It doesn't take long at all to warm up … just a few minutes most. I never think of that, as it is always ready when I am ready to start it. Enjoy. (and a great price)
Reply · Report · Patricia G on Feb 23, 2015
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I am considering buying a saeco aroma espresso machine. I noticed that the water tank is clear. Has anyone had problems with algae growing in the tank ? How often do you have to clean it ?
A shopper on Jun 19, 2014
Best Answer: Algae will grow anywhere you have stagnant water, and it will develop in this and any tank as well if you leave water in them for days without use. The tank is removable and easy to clean. The tube however, is a different thing. If algae starts growing in it, there is no way to clean it besides pulling down the machine.
It's a nice sized machine, but you are limited to the tiny espresso cups, or cups of similar height, because the clearance under portafilter does not allow for anything taller.
The pressurized portafilter gives "artificial" crema which is really thick but that does nothing for the flavor of the coffee itself. So be prepared to swap out the portafilter and invest in a grinder and tamper.
The panarello frother leaves a lot to be desired for microfoam - more like megafoam. It takes a lot of patience to slowly froth the milk to get some some half decent foam going.
Reply · Report · Greg C on Jun 19, 2014
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I just got my aroma yesterday and I've pulled three sets if shots and all three times the left shot glass fills twice as fast as the right. I am using espresso ground beans, but I am not tamping since it is the presurized portafilter. What am I doing wrong?
A shopper on Mar 30, 2014
Best Answer: Two things it may be, I had to play with the grind a little and be sure even if you are not tamping, that you don't fill the coffee holder too high.
I grind my espresso between the espresso setting and the cone drip filter.
When ever I fill the coffee holder too high it does not flow the same.
I also have found that it does not make a stronger coffee if you fill it more. The secret , which I'm sure you know is to have very fresh beans.
I hope this helps. We love our espresso machine! Brewing 8-10 shots a day since we have owned it and never have had a problem.
Reply · Report · Timothy M on Apr 4, 2014
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Does the water or coffee come in contact with ANY plastic or aluminum. What are the materials that touch the coffee, water and milk? Thanks.
A shopper on Jun 4, 2014
Best Answer: The water is held in a plastic storage tank. You can refresh the water every time you use the machine so that you are not using water has been sitting in plastic for a long time. The boiler is stainless steel and you can buy the stainless steel portofino to replace the plastic one that comes standard with the machine.
Reply (1) · Report · Craig S on Jun 23, 2014
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I saw from the video that this creates ALOT of foam when you steam milk. Any chance I can tap over the air intake hole in the panarello to reduce this foam?
A shopper on Feb 10, 2013
Best Answer: Based on my experience with this machine, the real problem is that after you're done with the milk, there isn't enough pressure left for the coffee, so it might take a lot of time to get the usual two espresso shots. I tried brewing coffee first and then steaming the milk, and it's worked (at least, it's worked for me) -- the coffee is pouring faster and it tastes better (and the puck in the portafilter basket is almost as dry as it's supposed to be), and the milk doesn't get that much foam any more.
Reply · Report · Vassily B on Feb 13, 2013
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I can't decide between the Saeco Aroma Espresso Machine and the Saeco Via Venezia Espresso Machine. I am planning to buy one of these but they seem very comparable. Any suggestions on which is the better machine all around?
A shopper on Jan 31, 2013
Best Answer: Hi - I purchased the Saeco Aroma Espresso Machine (Black) in November 2012. I have been very happy with my purchase.

I think one thing that helped my decision between the two is the location of the steam wand. On the Via Venezia, the wand is on the left. I am right handed and the espresso machine I owned before the Aroma had the wand on the right. Also, I don't have a lot of choice of where to put my machine and if I had purchased a machine with the steam wand on the left, it would have been impossible to use.

Price made a difference - the Aroma was cheaper and I got a good deal on it.

It looks like the main difference between the two machines is the layout of the buttons. I don't like that the power button on the Aroma is located on the side of the machine and I sometimes forget to turn it off.

I also watched a LOT of informational videos. They're super helpful. If you get the Aroma, make sure to also get the stainless steel steaming wand. The foam is MUCH better.

Hope this helps -
Reply · Report · Janelle S on Feb 10, 2013
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My wife and I enjoy double-caps.

Is the processing time on this unit fast enough to produce 2 back-to-back double shots plus froth such that we can enjoy our double-caps simultaneously, or will my wife be finished with her drink while mine is till being pulled?
Dan A on May 12, 2012
Best Answer: Honestly, it will depend on how fast you can pull them, and how quickly she drinks hers (assuming she gets hers first). My wife likes to drink hers hot, and I like to clean up before I enjoy mine so she has usually finished before I take my first sip.

If you wanted to enjoy them together, and were willing to put cleanup off until after you've both enjoyed your beverages, then I would say it *is* possible if you were willing to invest in a second portafilter, shot pitcher and frothing pitcher. With both portafilters staged and ready to go, as well as the two frothing pitchers, you should be able to get two done in about the same time, with the difference being the time it takes to foam the second pitcher of milk - about a minute or two.

I usually pull two dead shots to preheat our cups and get the gear up to temp. After that, you can pull your espresso shots back to back with very little wait between and keep the shots hot atop the machine. Then, after switching modes for frothing, another brief (10-15 sec) wait and you can froth two pitchers back to back.

It's a great little machine for the price. If i'd had a bigger budget I would have moved up to the Rancilio Silvia, but you'd have to spend much, much more for a multi-station unit to truly produce two simultaneously (and unless you're wife's going to foam the milk, that part of the process will be performed by you sequentially anyway).

Good luck!
Reply · Report · Martha S on May 14, 2012
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I’m having a problem with how the water tastes when heating & dispensing through the steam spout or coffee brew unit. Supposedly, this water can be used for tea, but it actually tastes horrible, with a very strong, metallic after-taste. I cleaned the unit with a mild coffee-maker cleaner from Bed, Bath, and Beyond before I initially used the machine (per the manual), but that apparently wasn't helpful. I also rinsed the water circuit (again according to the manual), but the metallic aftertaste remains. The water in the back water tank tastes fine, so the problem lies somewhere in the machine when the boiler heats the water.

I’ve made around a dozen Cappuccinos, and they all taste great, so the brew is actually masquerading the metallic water taste. Just imagining though how much better it would taste with decent H2O.
Has anyone experienced the same problem? If you’ve never tasted the hot water directly from the steam wand or brew unit, you should try it now to make certain you don’t have the same issue. I called the Saeco USA Customer Service Center about this, and they didn’t have a viable solution, other than just suggesting I return the unit for a new one. I’m almost 100% certain any new unit will have the same problem. Any thoughts????

Thanks in advance for your help and /or suggestions – they are greatly appreciated.

Rich
Richard K on Jul 19, 2014
Best Answer: I got curious, so I just tried it. I don't taste anything metallic, just maybe a little milk residue from my pannarello. The water, though, has that kind of burned quality that I get at certain coffee chains when I buy tea. Definitely not metallic, just tea that isn't in good water.

Maybe there is something about the heating process in the machine that brings out certain minerals or a taste from your local water? Have you tried it with different water? The only other thing I can think of is that the water is either not really boiling or it is overheated, i.e. that it sits in the boiler/tank and that this has spoiled the taste of the tea.

I don't use my Saeco Aroma for hot water (it's easier to just use a kettle), so I am not too worried about this. I'd try different water first if you have not already.
Hope this information helps. I'm not sure a new machine would make all that much of a difference.
Reply · Report · Jennifer J D on Jul 21, 2014
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I'm the individual that asked about the turn-around time for double-caps and wanted to thank those that answered -- greatly appreciated!

I also have a follow-up question regarding pre-ground coffee (not ready to deal with a grinder purchase quite yet): If anyone here has experience, will this unit function well with Levazza and Illy style pre-ground espresso, or will the machine choke on it? -- I'm aware that some machines in this price range just can't tolerate too fine of a grind, but haven't been able to find info on this unit.

Thanks again!
Dan A on May 14, 2012
Best Answer: Dan, my wife uses pre-ground (store bought) fine espresso, the machine does fine with it. I use a (relatively inexpensive) hand crank burr grinder (Camano coffee mill - makes for a nice morning ritual), can grind it as fine as it gets (although I don't do it - too much work) and get a fine shot of espresso. A friend of mine does use Lavazza, I never had anything less than a great coffee from him (his machine is the reason I bought ours). We have this for about 18 months, the only way I have ever screwed up was to use very fine grind and pack it in. The coffee still comes out great tasting but it takes forever, one drop at a time (and ends up cold at the end - we're talking 10 - 15 minutes). So - don't do it, fill it with coffee, leave it somewhat loose, don't pound it in, that's all the magic.
Hope this helped. Jiri.
Reply · Report · Jiri M on May 14, 2012
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New to espresso machines! Just got the Saeco Aroma. Can I extract 4 ounces from one fill of the portafilter?
Jolly R on Jan 14, 2013
Best Answer: You can extract as much or as little liquid as you like, however the double basket is really meant for just 2 oz of liquid, so if you pull 4 oz through, you can risk over-extracting the grounds. I'd suggest tasting to see how you like the flavor versus pulling just 2 oz through the brewhead, and then adding 2 oz of hot water from the machine through the steam wand (you can get hot water out of the steam arm when the machine is at brew temperature, not steam temp, by simply turning the knob).
Reply · Report · Teri KStaff on Jan 14, 2013
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How large is the portafilter? I like my coffee strong. I used two scoops (2-tablespoon scoop) for my double shot.
A shopper on Apr 14, 2012
Best Answer: It can fit 1 or 2 scoops of coffee depending on which filter you use. Usually one scoop will make one espresso. If you use 2 scoops to make one espresso, believe me, it will be STRONG!!!

I've had my Saeco Aroma espresso machine for 6 years now and it need VERY little maintenance and it makes great coffee.

This is a very good purchase!

Seb
Reply · Report · Sebastien C on Apr 16, 2012
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how much does the non pressurized coffee holder cost and what are the differences between the one that comes with the machine (which I have) and the non pressurized. I think it is dryer pucks, is this right?

Thank you,
Paula
p e on Dec 10, 2011
Best Answer: Costs about $XX bucks to get a non-pressurized portafilter - Not sure if it is in stock. Do a google search and you'll find a youtube video on this topic by seattecoffegear.

Difference is much greater control on the shot. If you are not very particular about your espresso shots and don't care to get into the details, what you have probably works.

I have de-pressurized mine, instead of shelling $40. There are instructions on home-barisata DOT COM website. Do a google search on depressurizing saeco portafilter.

With a depressurized portafilter, you have to pay MUCH closer attention to

- bean freshness
- grind size
- water quality
- tamping

in order to get that perfect espresso. The upside - you get MUCH better espresso shot than a pressurized espresso can ever produce. (pressurized one creates a "fake" crema..)

HTH
Reply · Report · Rajeev K on Dec 10, 2011
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I'm a budding Barista who SO desires to produce art with my lattes and capuccinos (I make about 10 drinks a day for my office). We have the Saeco Aroma, and turn out some tasty drinks with it. But for the life of me, I can't get the milk right to be able to pour designs. It is either too milky or too foamy.

Anyone have any suggestions?
Brad H on Apr 26, 2013
Best Answer: I have been using Saeco machines for years, now into my third aroma model. To regulate your foam remove foaming nozzle insert milk container till temperature reaches a satisfactory heat and then shut off steam, replace nozzle, reopen steam and continue foaming to satisfactory level. Takes seconds and produces the perfect expresso.
Reply (1) · Report · David W on Apr 27, 2013
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I saw in the video that this machine creates a lot of foam when steaming milk. Could I cover the air intake hole in the panarello with tape to reduce the amount of foam produced when trying to steam milk?
John H on Feb 10, 2013
Best Answer: I wouldn't recommend covering the panarello discharge end with tape - I'm pretty sure it would melt anyway. You can adjust the amount of steam by turning the steam valve cam (outside knob) clockwise. This will move the inside shaft towards the closed position and reduce the amount of steam being discharged.
Reply · Report · Richard B on Feb 19, 2013
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Can you get the frothing wand on the left? Our kitchen nook is tight.
DR COOL on Nov 9, 2014
Best Answer: Thanks, Teri! I guess I'll wait around. The Profi still dribbles along! We do get to Seattle on a regular, about 18 month basis. Last time was a year ago, so it is coming right up! We'll "work with sales."
Russell Cuhel
Reply (1) · Report · DR COOL on Nov 11, 2014
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i got this about a month ago .. and i was using this pretty much every day. few days ago i don't know what happen my steam doesn't work anymore.. it kinda works but . strong steam only comes out only for 10seconds and dies really quick and water and steam start coming out together.. i found some other site that waterfill indicator had scales on it so my boiler has been overfilled. so i descaled it today but still has the same problem .. do you have any idea what is worng with this? im looking every where to find the solution and have no luck..
A shopper on Feb 1, 2014
Best Answer: This hasn't happened with our new one but we have only been using it a few weeks when our old Venetia espresso machine finally croaked. When that happened with it, it seemed that possibly a blob of milk had clogged the passageway. First try heating the water and depressing the button you would to make the coffee. Then turn the foaming nob up all the way. It should pop any obstruction out.
2nd choice: add a cup of white vinegar to about 3 cups of water in the water container, heat and run some through both the coffee making channel and the wand. Let sit (power off) for about 20 minutes. Then turn the power on, run the steamer, normal way, then the way I suggested above, coffee button depressed and steamer wheel full on.
Reply · Report · Caroline B on Feb 2, 2014
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What size tamper should I get to fit the Saeco Aroma pressurized portafilter?
A shopper on May 1, 2012
Best Answer: On the Saeco Aroma, you do not need to tamp with the pressurized portafilter, only if you are using the non-pressurized.
Reply · Report · Kaylie KStaff on May 4, 2012
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We're is it made?
A shopper on May 30, 2015
Best Answer: Romania
Reply · Report · Randee SStaff on Jun 20, 2015
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Doesn't list the Saeco Aroma in either the compatible or incompatible list. What do you think? Would this help with an Aroma model?
Gordon P on May 24, 2015
Saeco Aroma Espresso Machine
Saeco Aroma Espresso Machine
Saeco Intenza Water Filter Replacement
Saeco Intenza Water Filter Replacement
Best Answer: That water filter is intended for superautomatic machines. We just use water poured out of a Brita filter pitcher in our semi-automatic machines.
Reply · Report · Randee SStaff on May 26, 2015
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Can you use this as a combo, meaning to make regular coffee also, or is it just for espresso ?
LEN K on May 1, 2015
Best Answer: This is just for espresso. You can always make an Americano though!
Reply · Report · Randee SStaff on May 26, 2015
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How long does it take to brew? Once the lights are in and I push down the espresso button it takes at least 10min to brew. I've timed it. Is this normal?
A shopper on Mar 28, 2015
Best Answer: Your ideal espresso shot should brew between 20-30 seconds. If it is taking 10 minutes, then your coffee is WAY too fine. Go to a coarser setting. If you are still having problems, e-mail us at support@seattlecoffeegear.com or call us during business hours and we can try to troubleshoot with you. Phone: toll free - 866-372-4734 | 206-774-3164
Hours: Monday - Friday, 7am - 6pm | Saturday, 9am - 6pm | Sunday, 12pm - 5pm (pacific)
Reply · Report · Randee SStaff on Mar 30, 2015
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The specs say that the brew group is aluminum. Does the brew group come in contact with water?
A shopper on Feb 14, 2015
Best Answer: The brew head is actually brass, with a stainless steel screen. The portafilter is also chrome plated brass, so there isn't any aluminum that contacts water on this machine.

The Poemia, on the other hand, uses an aluminum portafilter, so that may be where you saw that information.
Reply · Report · Miranda GStaff on Mar 11, 2015
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Suddenly my steam wand makes a terrible sound when immersed in the milk, and it makes large bubbles rather than foam. What can I do about it?
margot k on Jan 5, 2015
Best Answer: I would recommend taking your panarello apart and cleaning each of the pieces very thoroughly. Often, soaking in hot soapy water or a Rinza solution helps to make sure that you can scrub off any build up. Next, if you haven't descaled in a little while, that's a good idea. The biggest difference will also come from checking the tip of your panarello, and if the pointy part in the center isn't poking out about 1/4 inch, you can push it out from the inside of the sleeve, out. The further out that sticks, the more frothing you will get!
Reply · Report · Stephanie AStaff on Jan 6, 2015
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Although it says it is not necessary to tamp the coffee prior to brewing, is there a tamper piece that comes with the machine purchase? Thank you.
Erica S on Dec 11, 2014
Best Answer: With a brand new machine, it will come with a scoop and on the bottom of the scoop, is a flat portion that you can use to slightly tamp the coffee down. Since it's plastic, you won't be able to tamp very hard, nor do you need to because the portafilter is pressurized. Hope this helps!
Reply · Report · Stephanie AStaff on Dec 12, 2014
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Does the warranty would be valid in Canada? I'm moving there in a couple of months.
A shopper on Dec 10, 2014
Best Answer: The warranty is held through Saeco directly, and while they do have service centers in Canada, I'm not sure if they will support the warranty there, that would be something you would need to check with them on. Their number is 800-933-7876.

Any extended warranty (if you were to get an extended warranty or choose to purchase additional warranty) is supported by Seattle Coffee Gear directly, and we are unable to ship to Canada, So, I would not recommend purchasing any extended warranty, as we cannot support a machine that is in Canada. Sorry!
Reply · Report · Stephanie AStaff on Dec 12, 2014
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What size is the aftermarket portafilter? I have one from my broken :( 20 year old Gaggia machine. Would it fit?
A shopper on Dec 3, 2014
Best Answer: You will need a 53mm portafilter. The non-pressurized portafilter that we carry for the Saeco machines are also 53mm. Unfortunately, you would not be able to tell if your old machine's portafilter fit until you tried it, and we can't tell because we can't test it, sorry!
Reply · Report · Stephanie AStaff on Dec 4, 2014
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I have the Saeco Aroma. I've had for about 3 months but havent used it for most of that time.
Just tried using it and the water is not being pumped for the espresso . The steam works fine.
What to do?
A shopper on Sep 9, 2014
Best Answer: Are you able to get water from the brew head of your Aroma when the portafilter is not attached to the machine? If so, then try attaching the portafilter to the machine without grounds and see if you can get water through the empty portafilter. If you aren't able to get water through there at all, there may be an issue with the pressurization of the portafilter. If water flows with the portafilter without grounds inside but gives you trouble once you add grounds, then the grind size may be too fine. I hope this helps you narrow things down, but if you are still having trouble then you may want to call Saeco at 800-933-7876.
Reply · Report · Teri KStaff on Sep 10, 2014
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I recently purchased an espresso machine (different brand) and was so disappointed that most of the parts/buttons/accessories are plastic...specifically the grounds basket. Is that also true of this machine. I see the price went up from the $199 I saw last week! Yes, I asked "is this true of this machine"? Are the parts/accessories/buttons, etc. plastic?
Nanci R on Aug 28, 2014
Best Answer: There are parts of the Saeco Aroma that are plastic, but it does have quite a bit of steel and heavier weight material as well. The portafilter is both chrome plated brass and plastic, as the pressurization is created by plastic components. The baskets are stainless steel. The black or stainless steel case (depending on the finish you choose) is black powder coated steel or stainless steel, and the prices you are seeing online are for the different finishes too (if we're out of black, the price looks like it goes up online because the default price will show for stainless, which is a higher cost). The buttons are plastic, and accessories like the drip tray and scoop are plastic too. Unfortunately there are no espresso machines that offer completely plastic free brewing, but in this price point the Aroma is actually the best bet with the most metal. It's a great machine!
Reply · Report · Teri KStaff on Aug 29, 2014
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i need to know if this new or reconditioned????....thank you
chaz L on Jun 25, 2014
Best Answer: This Aroma is a new machine. We also offer this unit refurbished, which can be found at the link below:

http://www.seattlecoffeegear.com/saeco-aroma-espresso-machine-certified-refurbished
Reply · Report · Teri KStaff on Jun 25, 2014
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I just purchased the Saeco Aroma and was wondering what size frothing pitcher seems to work best with this machine?
Bryce on Apr 20, 2014
Best Answer: I would recommend using a frothing pitcher that is between 12 and 20 ounces with your Saeco Aroma machine. The 20 ounce size allows for a larger amount of milk to be frothed, but also allows for greater volume of foam to be built up. Any basic frothing pitcher will work, like the Stainless Steel Pitcher at the link below, which comes in both 12 and 20 oz sizes.

http://www.seattlecoffeegear.com/stainless-steel-milk-frothing-pitcher
Reply · Report · Teri KStaff on Apr 21, 2014
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What are the power specs (amps, watts, etc) for this device?
Angelo M on Apr 12, 2014
Best Answer: The Aroma is 950 watts and 120 volts. You can find a list of the complete specifications for the machine on the machine page under the specs tab.
http://www.seattlecoffeegear.com/saeco-aroma-espresso-machine
Reply · Report · Teri KStaff on Apr 12, 2014
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Would a 55-58 mm espresso pod
18 grams per pod, work in the Saeco Aroma machine?
A shopper on Mar 11, 2014
Best Answer: The Saeco Aroma uses a 53mm portafilter, and the pods for it are ESE pods which are typically only about 6.9 grams each. I think the pods you have may not be right for this machine, unfortunately!
Reply · Report · Teri KStaff on Mar 12, 2014
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Could you tell me about how much grounds do you use for a one shot of espresso?
And what is the best "grind" to use when grinding the beans?
Thank you!~
A shopper on Mar 11, 2014
Best Answer: We typically just fill up the single or double basket in the portafilter of the Aroma, level the grounds off without pressing down, and attach that to the machine to brew a shot. There is not a universal espresso grind, unfortunately, and so you will need to adjust your grind size to a fine consistency that is not too fine for best extraction. You may find this video regarding dialing in shots on a pressurized portafilter helpful:

https://www.youtube.com/watch?v=G-xbRzYVn58
Reply · Report · Teri KStaff on Mar 12, 2014
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Just unpacked my new Aroma. What is the extra black plastic tub with a wood divider for?
Carol D on Mar 11, 2014
Best Answer: The black container in your Aroma with the wooden bar is for knocking the portafilter against to remove the grounds- a knock box.
Reply · Report · Teri KStaff on Mar 11, 2014
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How many cups can be brewed in one day?
Ishpreet Singh on Mar 4, 2014
Best Answer: This Saeco Aroma is a very basic home machine that can produce between 3-5 drinks a day, spread out over a few hours.
Reply · Report · Teri KStaff on Mar 4, 2014
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My initial question is why my machine sometimes brews and other times it does not. After I turn on my machine and let it warm up until the brew button lights up I press it to start pulling my shots. However, more times than not, it just does nothing but sound as if it is trying to pull the shot. I have read the manual and done all the steps regarding this issue. So why is is not brewing? Do I need to let it warm up a little more?
A shopper on Jan 28, 2014
Best Answer: Do you mean that water doesn't come out of the brew head, or that espresso doesn't dispense through the grounds in the portafilter? I might suggest trying to get water from the brew head with and without the portafilter attached, and then with and without grounds in it in order to narrow down if the issue is in the screen, in the portafilter, or in your grounds. You may have a clogged screen or portafilter, or if water comes through these two pieces easily and you only have trouble brewing espresso, then your grounds may be too fine, or you may be using too many grounds. Hope this helps!
Reply · Report · Teri KStaff on Jan 29, 2014
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I just purchased a Saeco Aroma as a Christmas gift for my boyfriend. We unboxed it last night and did all the correct steps to prep the machine. Understandably the filter basket fits very snugly until you get some use out of it. However once the portafilter is lined up with the black dot and turned to the right, it does not turn smoothly and does not stay positioned in the center lined up with the arrow afterwards.The portafilter moves smoothly and into the correct position when there is no filter basket inside. Any suggestions? Is the unit defective? We appreciate any help or suggestions!
A shopper on Jan 2, 2014
Best Answer: Both the portafilter and basket of the Aroma do need to wear in, and over time will fit more smoothly into the machine because the gasket is new. It is also the case that the handle will not necessarily end up at a specific point on the brewhead- like that arrow or the exact center. As long as there is no leaking around the edge, your portafilter is locked into place. I would suggest leaving the portafilter in place all the time to help the gasket wear in, and you will notice a difference as the machine ages!
Reply · Report · Teri KStaff on Jan 6, 2014
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Where is it made?
A shopper on Dec 31, 2013
Best Answer: The Saeco Aroma is made in Romania.
Reply · Report · Teri KStaff on Jan 2, 2014
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Is this a refurbished machine? The price seems to be much lower then other retailers.
A shopper on Dec 15, 2013
Best Answer: No, this Aroma is a brand new machine. We do offer it refurbished as well, but the item listing will notate "Certified Refurbished" in the heading. I have included a link to the Refurbished machine below as well for further clarification:

http://www.seattlecoffeegear.com/saeco-aroma-espresso-machine-certified-refurbished
Reply · Report · Teri KStaff on Dec 16, 2013
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What size is the protafilter if I choose to tamp the ground coffee. Would a 58mm tamper work with this unit?
A shopper on Nov 28, 2013
Best Answer: No, the Saeco Aroma uses a 53mm portafilter, and will not be compatible with a 58mm tamper. Keep in mind the pressurized portafilter that came with your machine is self tamping, so you'd only need a tamper if you purchased a non pressurized portafilter upgrade like the one found below:

http://www.seattlecoffeegear.com/non-pressurized-portafilter-upgrade-for-saeco-and-starbucks-espresso-machines
Reply · Report · Teri KStaff on Nov 29, 2013
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What is the Model # of this Saeco Aroma Espresso machine? Thank you!
Dee C on Nov 26, 2013
Best Answer: The Saeco Aroma is model RI9373/47.
Reply (1) · Report · Teri KStaff on Nov 27, 2013
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I just ordered this and received it . However, I did not see a manual in the box.
I tried to look on the internet but the Philips site seems to have the Italian manual instead of the English.
Does anyone know how I can get an English manual for this?
A shopper on Nov 13, 2013
Best Answer: Yes, we have the Aroma user manual online under the Resources tab of our webpage. I have copied the link below:

http://seattlecoffeegear.com/assets/user-manuals/saeco/saeco-aroma-user-manual.pdf
Reply · Report · Teri KStaff on Nov 14, 2013
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For the Saeco Aroma: instructions say there is no need to tamp. Would there be any advantage to tamping with this machine? Also, I notice that some grounds are left where the water comes out, after I remove the Portafilter. Is this normal? How do I clean this? I have just been wiping clean (and I also run water through the portafilter before brewing coffee).
A shopper on Oct 6, 2013
Best Answer: There is not really an advantage to tamping with this Saeco Aroma because the portafilter is pressurized and the machine is self tamping, so these two factors will provide restriction to the flow of your espresso. If you use a pressurized portafilter, plus a fine grind, plus you tamp, there can actually be too much resistance in the portafilter and you may have trouble getting any flow from the portafilter. This can result in off flavors or sometimes even no espresso from the machine! We always recommend not tamping this unit for these reasons. Yes, it is normal for there to be some grounds left on your brewhead and wiping them free as you are doing is the best way to clean them off. Hope this helps, but let us know if you have any other questions!
Reply · Report · Teri KStaff on Oct 11, 2013
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Does this have the Brass porta-filter like the Pre-Philips toggle-switched Aroma, or does it have the Aluminum one like the Poema?
Yosef A on Sep 8, 2013
Best Answer: This Aroma uses the chrome plated brass portafilter and not the aluminum portafilter of the Poemia.
Reply · Report · Teri KStaff on Sep 11, 2013
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Where is this machine made?
A shopper on Jul 2, 2013
Best Answer: Saeco machines like this Aroma and Via Venezia are made in a variety of places, so we can't guarantee that yours will come from one specific location, but right now in the warehouse we have Aromas listing they are made in Romania. Saeco is based in Italy but have manufacturing plants in a few different locations.
Reply · Report · Teri KStaff on Jul 6, 2013
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I'm using Illy grounds and seem to be in need of a tamper. What size tamper should I buy to work with this machine?
A shopper on Jun 13, 2013
Best Answer: The Aroma uses a 53mm tamper, however if you are using the standard pressurized portafilter that came with your machine, you should not be tamping. The slight spring to the handle compacts your grounds, and using espresso-fine grounds and a tamper to press more firmly in the basket can create too much resistance, causing the espresso to drip out slowly instead of flowing out as it should.
Reply · Report · Teri KStaff on Jun 16, 2013
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Any tips on how to avoid the sloppy puck? Can you upgrade with a 3-way solenoid valve?
A shopper on Jun 8, 2013
Best Answer: Unfortunately there is not a way to change this machine and add a 3-way solenoid value or a pressure release for drier pucks. The non-pressurized portafilter upgrade will allow the Aroma to produce somewhat drier pucks, but requires a good quality grinder, and a tamp with 30 pounds of pressure. This portafilter is found at the link below:

http://www.seattlecoffeegear.com/non-pressurized-portafilter-upgrade-for-saeco-and-starbucks-espresso-machines
Reply · Report · Teri KStaff on Jun 10, 2013
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I have had a Saeco Aroma for 2 years. I like the lattes I make with it. One thing about my machine is that the steam wand drips when the machine is on. It's not a slow drip, but not a fast drip, just a drip. I'm wondering what is causing this drip and if I should have it checked out? It has done this from the start, I think. Thank you
Shelley S on May 11, 2013
Best Answer: Generally a drip from the steam arm indicates that there is a scale build up in the machine preventing the steam valve from closing completely. For this reason I'd recommend descaling your Aroma, with a product like Dezcal. If this doesn't solve that leaking for you, then the machine may need a tune up at a repair center. We can do that for you if you'd like, and more information is below:

http://www.seattlecoffeegear.com/service/repairs
Reply · Report · Teri KStaff on May 13, 2013
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In what country is the Saeco SS aroma machine made?
A shopper on May 8, 2013
Best Answer: The Stainless Steel Aroma is made in Romania.
Reply · Report · Teri KStaff on May 8, 2013
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I've been using a refurbished Aroma for the past three years and I only have nice things to say about it. Now I'm getting one for my office. It might be easier for my colleagues to use pods. I'm not clear on whether the new machine comes with the single shot filter and gasket that i believe is necessary to use pods - my refurbished machine did not come with one!
Does anyone know?
Frank on Feb 1, 2013
Best Answer: Yes, the Aroma machine does come with the single shot basket and the pod gasket. To use pods, remove the double basket from the portafilter and replace it with the single shot basket with the rubber gasket seated below it. These pieces are actually included with both the new and refurbished Saeco Aroma machines at this time.
Reply (1) · Report · Teri KStaff on Feb 4, 2013
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Does this machine have two thermostats inside - one for brew and one for steam? I can't seem to find that in the specs. Thanks!
Adi M on Dec 13, 2012
Best Answer: Yes, the machine does. It will heat to brew temp when you turn the machine on and the machine is ready to brew when the brew cup button turns red, and heats to steam temp when you press the steam button and it will also light red at the correct temperature.
Reply · Report · Teri KStaff on Dec 19, 2012
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Does it already come with a portafilter or do you have to purchase one separately?
A shopper on Nov 28, 2012
Best Answer: The Saeco Aroma comes with the standard pressurized portafilter.
Reply · Report · Teri KStaff on Dec 6, 2012
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What is the correct size tamper for the Saeco Aroma?

I want the perfect fit!

Thank you.
Travis T on Feb 2, 2012
Best Answer: The correct size tamper for the Saeco Aroma is 53mm. We have a variety of 53mm tampers available, including ones from Reg barber, Rattleware, and Cafelat.
Reply · Report · Kaylie KStaff on Feb 3, 2012
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Does this model have a stainless boiler? Bill
A shopper on Jan 31, 2012
Best Answer: Yes, the Aroma has a stainless steel boiler.
Reply · Report · Kaylie KStaff on Jan 31, 2012
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does this machine use ese pods?
A shopper on Nov 10, 2011
Best Answer: Yes. The Saeco Aroma is designed to work with both ground espresso as well as ESE pods.
Reply · Report · SCG SStaff on Nov 14, 2011
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Resources

Warranty Information for the Saeco Aroma Espresso Machine

What it Covers:

Saeco espresso machines, coffee makers and grinders

Length: 1 Year
Who Supports the Warranty: Saeco
Warranty Contact Information: 800-933-7876
Eligible for SCG Extended Warranty? Yes (Espresso machines only).
Can SCG Repair? Yes. Read more about our out-of-warranty repair services.

Caring for the Saeco Aroma Espresso Machine

  • Descale every two to three months. We recommend using Dezcal.
  • Wash all removable components with soap and water on a regular basis. (Many are not dishwasher safe.)
  • Remove and clean the panarello wand weekly.
  • Clean brew head with group head brush weekly.

User Manuals for your Saeco Aroma Espresso Machine


Videos Featuring the Saeco Aroma Espresso Machine

Compare Espresso Machines Under $300

Saeco Aroma vs Saeco Via Venezia

Saeco Aroma vs Saeco Poemia

Crew Review: Durgol Decalcifier on a Saeco Aroma

Reviews

fantastic machineReview by pam
Quality
Price
Value
This is an awesome machine for its price. I replaced the steam wand with a stainless steel one. I love the consistent crEma on my espresso shots. Easy to use, a little messy to clean But certainlyly worth it!! I just wanted an easy to use espresso machine that required no tamping. This is it. I cant recommend this machine enough! (Posted on 5/1/2015)
Reliable machineReview by Levinofsky
Quality
Price
Value
I got this to replace my 8 year old Francis Francis machine (no longer made) and I get my daily doubles as I like them from this machine with the same ease, and a little less noise.

Pros: huge water resevoir, quick warm-up to temp

Cons: wet, messy portafilter, especially for singles and ese pods (Posted on 2/4/2015)
Excellent little machineReview by Sonja
Quality
Price
Value
I have owned this machine for 8 years now and it still makes a perfect espresso! Frothing is terrific! II use it daily and twice on weekends!! It is definitely the one to get! In fact, I am thinking of getting a new one so this one can come along on our vacations!! (Posted on 2/2/2015)
Easy, and good...but reliable?Review by Cecilia
Quality
Price
Value
Love how quick and easy it is to make a very good espresso. We were happily making espresso everyday, for the first week we had it, when one day it wouldn't start. The on/ off switch stopped working. Luckily I had gotten SCG's extended warranty. We returned it and got another ( and are keeping our fingers crossed that this one continues to work).
It's a little fussy with having to make sure you prime the water, but other than that we like the look, the size, nice small footprint, and the price.
Customer service was attentive and the return process was easy. (Posted on 1/17/2015)
Decent out-of-the-box, great if tweakedReview by A. Da Costa
Quality
Price
Value
What's great about this machine is that you can start with the basics (pre-ground coffee, pressurized portafilter and panarello steam wand) and then build on top to improve your shot and milk quality as you start getting more and more serious. Next steps are: buy a decent grinder, a non-pressurized portafiler, a good tamper and a retrofit wand with a single hole (or just remove the plastic panarello tip altogether, though it gets a little hard to steam with a small pitcher in this case).

After those upgrades, the shots and milk produced by this machine come close the ones produced by higher-end machines like the Rancilio Silvia and the Crossland CC1. Today, I have a Silvia and I probably would have bought the Silvia (instead of the Aroma) to start with if I knew I would get so serious about my coffee in such a short period of time. But if you're not sure about a big investment on a Silvia or CC1 and an expensive Rancilio or Baratza grinder, please start with the Aroma. If you're happy, you didn't spend too much money. If you like it but think it could get better, start upgrading. (Posted on 11/16/2014)
Good machine, good price. Review by Brittne
Quality
Price
Value
For the price and style, this machine does what it should. It's easy to use, the shots taste good, even with the pressurized portafilter. I just purchased a non-pressurized but haven't used it yet since I currently do not have a grinder. You cannot use the non-pressurized with store-bought ground espresso.

I do have to say the steam wand takes getting used to. It definitely needs to heat up by turning the steam wand on and letting some water out. If you don't do this, you'll end up with some very watery milk.

The steam wand produces a lot of foam. Honestly though, as someone who believes the right size latte is about 10 ounces (non of this venti-business), I use a small pitcher and it does exactly what I want. I HAVE been told it's easy to replace the plastic wand. I plan on doing this just so I have more control over the foam.

So far, I haven't had any issues. I think it's a good machine and I'm very happy with it. It's not the commercial machine I was trained on, but for the price, it's a good option. It's also very easy to use and a nice starting point for beginners.

I'm giving this machine 4 stars on value because I have had to/am putting money into certain "upgrades" like the new steam wand and non-pressurized portafilter. The non-pressurized is out of preference, but if I were a heavy-duty latte drinker, the steam wand would be a must. (Posted on 10/29/2014)
SolidReview by Ed
Price
Value
Quality
I've owned 2 espresso machined that basically "died" on me within 2 years of use. With that in mind I did a fair amount of research and found the Saeco Aroma to be "the little engine that could" over and over again. While it does not have all the bells and whistles like other espresso machines do, I was just looking for a basic machine and this definitely fits the bill. I've owned it for close to 6 months now and makes a great espresso every time. I read some complaints about the frothing (too much air, not enough space to remove frothed milk, etc). My solution is to pull the machine close to the edge of the counter to create space. Afterwards I just slide the whole machine back up against the back wall on my counter top. (Posted on 9/24/2014)
Great machine!Review by Pamela
Quality
Price
Value
I have been using my Saeco Aroma (the black enameled one--so easy to keep clean) since March 2009; it runs fantastically, makes excellent espresso with lovely crema, and easy Americanos by using the hot water/steam wand. I had a problem with it early on, and sent it to Saeco for an easy repair. It has paid for itself twice over, vs. buying espresso in a coffee shop. I will HIGHLY recommend you buy a QUALITY grinder like the Rancilio Rocky to go along with this machine. You will be amazed how a precise grind, freshly made for your specific beans, makes the Aroma (or any coffee/espresso maker) like a coffee shop brew. (Posted on 9/8/2014)
Fantastic "upgrade" from daily drip coffee to daily espresso!Review by JohnO
Value
Quality
Price
This is my first espresso machine. After this machine and Seattle Coffee Gear were both recommended from a trusted advisor, I pulled the trigger. After three weeks of many daily espressos, my wife and I continue to be thrilled. The machine is sturdy, and fits well in my kitchen. The process is straightforward (although the videos help a lot). I've sampled a few different styles and grinds of beans, and just love the frothy crema on each cup of espresso.

Highly recommended! (Posted on 8/1/2014)
Best.Purchase.Ever.Review by Kaeri Carroll
Quality
Price
Value
We spend $20-$30-$50 a month on Espresso drinks at cafes, usually not the sit-and-relax type thing, but more of the on-the-way-to-work thing, so I finally caved and bought this machine.

Love it! I am using the little pre-packed pods now (easier for lazy me in the am), and am thrilled. Love the foamy milk, love the coffee, love the coffee with the foamy milk. YAY!

Tempted to buy one for my office, but that seems a little extravagant... (Posted on 7/24/2014)
Great value for the moneyReview by Dave in Chicago
Quality
Price
Value
I purchased the Saeco Aroma as a replacement for my (cheap) Breville thermal block based “espresso” machine. In defense of the now-deceased machine it worked well for just shy of 5 years. I hope the Aroma lasts as long.

With the Saeco Aroma I also purchased a SCG non-pressurized portafilter after watching the video review of both the espresso machine and the portafilter.

One unplanned expense associated with my purchase was the fact that my old coffee grinder simply wasn’t able to grind the espresso fine enough to produce acceptable coffee in the non-pressurized portafilter. I suspected this might happen though but something to consider.

The Aroma itself is a pleasure to use. After watching a few online reviews & tip videos I had a good idea of how to operate my new machine. Still there was a learning curve (for me) and some dialing in to do with the grinder and tamp pressure to get the shot just right. But when it all came together the results were delightful. Now that I have the hang of it, operating the Aroma is straight forward and simple. And the payoff is worth every second spent – I’m cranking out 2 – 3 double-shot Lattes per day for the girlfriend and me.

Obviously I can’t compare the Saeco Aroma to another similar machine in its class. But I would HIGHLY recommend this espresso machine. Value for the dollar is very high and the few minor annoyances (well documented here and elsewhere) hardly detract from the value proposition.

Dave (Posted on 7/19/2014)
The perfect machine for espresso newbiesReview by Harriet
Price
Value
Quality
This is my first purchase from SCG, and I love it! I'm new to making espresso at home and wanted an introductory machine that would "grow" with me as I learned more about how to pull a great shot. Not only was the price right, but I can upgrade my Aroma to use a non-pressurized portafilter and replace the plastic frothing wand with a stainless one. I've pulled 2 shots and I think the espresso is really great....but lots of reviewers say that greatly improved shots await me once I a) get a very good grinder and stop using preground espresso coffee, and b) upgrade to a non-pressurized portafilter! Needless to say these items are now on my SCG wishlist!!! (Posted on 7/14/2014)
Great for espresso not for milk.Review by Coffee Man
Price
Value
Quality
The machine makes great espresso but the steam wand is short and the attachment can fly off under the high steam pressure needed to properly foam milk. The more you use the machine, the sooner this will happen and it's almost $50 to replace the cheap, plastic attachment. Replace that enough and you're better off buying a more expensive but higher quality machine. (Posted on 6/14/2014)
Always a winnerReview by Sally
Price
Value
Quality
Over the years have had a Francis and 2 Gaggias, but switched to Saeco after reading a review by a former Sbux barista who stated it gave the best bang for the buck. I concur; this is my 3rd Saeco Aroma. Need I say more? (Posted on 5/3/2014)
perfectReview by MonkGroupie
Price
Value
Quality
I love the machine. I have no trouble making myself a delicious latte in the morning, while still half asleep. Although I was concerned about the non-pivot steam wand, it turns out that the milk gets frothed really nicely and all I need to do is tilt the machine a tiny bit to get the pitcher out once the milk is done.
I understand the machine is very sturdy, I don't understand why it is out of stock for Seattle Coffee Gear. I am super happy with it.

Additionally I should say that on a couple of occasions I needed advice on how to use the machine or troubleshoot issues, when I first got the machine. Amazingly I was able to call and speak with someone at SCG who walked me through solving the problem. Very nice! (Posted on 3/17/2014)
Great MachineReview by Schmidrow
Quality
Price
Value
I had this machine for about a month now. I make 2 doubles just about everyday. This is my second espresso machine and by far, superior to the first.
Pros: it's ready fast, big water reservoir, very simple to use, looks good and feels sturdy/well built, perfect drink temperature.
Cons: the steam wand will occasionally leak even when I haven't been using it, messy wet pucks, the ese filter always leaks, can't figure that out

(Posted on 3/8/2014)
Excellent Machine That Will Last YearsReview by Dimitra
Quality
Price
Value
I have been using this machine 2-4 times per day since December 2009. Taking an extremely conservative calculation to account for days we went out for coffee, and vacations, we have made well over 3,000 espressos with this little machine.

Easy to use and easy to clean this machine always delivers a beautiful shot of espresso. The original steam wand that came with the machine was plastic and broke through daily use. We bought the metal wand from Seattle Coffee Gear and it makes beautiful foam.

For the price, I say this is a solid value. (Posted on 3/6/2014)
Thermal Fuse IssueReview by Ken
Quality
Price
Value
I like this expresso maker except the thermal fuse blew within 2 1/2 months of getting the machine. It's an archaic way to solver for the machine overheating and makes it doesn't turn on.

Why not put the find of fuse in that has a rest button? To replace the fuse it cost's $50. Calling Saeco customer support is panful at best. There is no email or ticket system. I spoke with someone on the phone who had a strong accent and gave me an email address - a week later and still no response from the company. I emailed Seattle Coffee Gear and they said they couldn't help and that I needed to deal with Saeco.

A huge hassle overall. Once I finally do get a hold of someone (which they obviously make very difficult to do) I'll have to Fed Ex the machine to them and wait a long time to get it back. (Posted on 3/5/2014)
Great machine for the priceReview by paul
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I love the machine. I think it's the best you can do for the price. I have made 2-4 lattes per day and it's working great. Many have complained about the steam wand injecting too much air. I have found that just getting the wand deep enough to cover the intake crack solves the problem. Then when the milk is hot lower the mug to get the perfect froth. I have only had the machine for about a month, so I cannot comment on whether it will continue to work; however, I think it is the best machine unless you go to a double boiler...and that will jump the price through the roof. Been loving the espresso from this machine. (Posted on 2/22/2014)
Love it!Review by DSF
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Terrific cup of Espresso.....consistently satisfying. Excellent "cremma" (Posted on 2/5/2014)
Love it!Review by Nick
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I've had my Saeco Aroma for just under a year and I am loving it! Makes delicious espresso and works like a horse. The only downside is that the panarello is too low and doesnt have much flexibility, but if you put the machine on an elevated space (so that its not right at the counter level). it takes care of the problem. Strongly recommend it and you definitely get your money's worth. A big Thank You to Seattle Coffee Gear for your video demonstrations and unbiased suggestions. I wish all retailers were as helpful and honest about product descriptions as you guys! (Posted on 1/28/2014)
Excellent coffee! Great service!Review by PS
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After enjoying the coffee my brother has been making using his older "Classico" machine for 8 or so years, I finally treated myself to the newer "Aroma" machine, and I can now enjoy quick and excellent coffee any time. Great machine. Great service. (Posted on 1/27/2014)
Great coffee, poor frothingReview by Gary VA
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The panarello takes a while to master for foam. On our previous Vienna, we just took it off. But no other option here. (Posted on 1/12/2014)
Pleased with the machine.Review by Mom
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So far my daughter and son-in-law are enjoying the machine and think it works really well! (Posted on 12/17/2013)
CoffeeReview by McDave
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I have been using this machine daily since I got it in the mail three weeks ago and I have been loving it. This is my first espresso machine, and the first I ever really used, and I've had no issues working with it. Only little annoyance is the clearance between the drip tray and the portafilter is a little less than I would like. (Posted on 10/15/2013)
Long lasting quality!!Review by Mamabear
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I have had this machine for 5 years now!!! It works as good today as it did the day I bought it!!!!! I could not be more pleased!!!! (Posted on 10/3/2013)
Hard WorkerReview by Ray
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This little machine keeps on making me coffee, all day long. Its such a bargain at its low price. Its pressurized portafilter does a wonderful job, with good creme floating on top. I also like the easy to install Tune-Up Kit. Its a perfect unit! (Posted on 10/1/2013)
This Saeco has a great AromaReview by Brian M
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Great espresso maker! Solid steel construction, huge water tank, proven reliability, great looks, and soo easy to use. Once you dial in your grind this baby makes some great espresso. Even though this maker only comes with a pressurized portafilter, I think that it's actually a plus. It's a great feature for an entry level machine, and makes it much easier to make a very good cup with an entry level grinder like the Baratza Encore. But there is room to grow. There is an optional non-pressurized portafilter that can be purchased, and combine that with a better grinder like the Rocky, or a more adjustable Baratza, you can go to the next level. (Posted on 9/13/2013)
Love my espressoReview by Stana
Quality
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Value
The machine is just what I was looking for to make my own espresso at home and to experiment a little bit with it. The only down side is the steamer that is positioned too close to the machine and its very hard to remove the milk cup with out spilling it a little.
This is a very good web site. (Posted on 9/8/2013)
Loving the Saeco AromaReview by Nootsmaak
Quality
Price
Value
I found this machine after doing some research, looking for a simple, straightforward espresso machine that makes a quality espresso with little fuss and isn't the size of a small school bus.

Seattle Coffee Gear had the best price - way better than Amazon's - and offered the extended warranty which is great. Shipping was fast, too.

It's been about a month and I absolutely love this machine. I had an automatic Saeco before and while it was fun, it often choked on a super-fine grind and just seemed temperamental. It was also very large (and expensive).

This machine is manual and very simple - just fill the water tank, prime the pump, put in the grounds & tamp then press GO (ok it doesn't say "go" but you know what I mean). It's compact, too, which mattered to me because of old-fashioned (small) counters that are already fairly full.

It makes great espresso, super easy to use and clean up and I'm so glad I bought it. Thanks Seattle Coffee Gear! (Posted on 9/5/2013)
This machine delivers!Review by Espresso addict
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Can't say enough good things about this machine. The Saeco Aroma gives the best espresso possible for any machine in its price range, hands down! This is my second one; the first lasted ten years, with one purchase of a new basket. Outstanding in every way - Seattle Coffee shipped right away, beautifully packed, arrived in top condition. Opened up box, followed first pull directions and had a perfect little espresso within minutes. Am back in business now that I have my Saeco! Thank you, Seattle Coffee Gear!
Also, a big thanks for the extra perk of the surprise gift card! (Posted on 9/2/2013)
good espresso machine Review by san diego
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I love it !!! easy to clean and work with, the only compliant for me: takes a long time to wait to drain the cool water before the steam is ready, I had a cheaper espresso machine before and it was better for that purpose ( frothing milk) I got the steel and goes well with my kitchen but it has 3 little pimples. I thought was defected but they said that's the way it comes it looks like the screws from the back are touching the metal, not big deal but you can see it. (Posted on 8/28/2013)
Great for NewbieReview by Tom
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I am not obsessive about coffee. I do like a good cup, and I did have a cheap Krups espresso maker which died after several years. I was never able to get good foam from it. The Saeco Aroma is a sturdy, well-built machine; super easy to use; I now have nice foam very quickly. Good price point also. I feel like a real grown-up coffee maker. Seattle Coffee Gear's website was very helpful in deciding what machine to buy, and the turn-around was quick. (Posted on 8/26/2013)
The best espresso EVER!Review by NG
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I bought this machine 4 years ago and since days one till now I love it! The best espresso I can get is at home. Love it, love it, love it! (Posted on 8/22/2013)
great espresso makerReview by Cosha
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This little machine is outstanding. Well built and works great. FANTASTIC espresso. Decent milk frothing ability.
The only complaint I have is that you can't fit a decent size cup under it. It is not tall enough. I had to find some short and fat coffee cups to fit it. let that be the only problem I ever have with it. (Posted on 8/9/2013)
Seco Aroma Rocks!Review by Lil
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This is the best espresso for the price. It is very consistent, easy to use, and makes great coffee. Seattle Coffee is a great company with excellent customer service
(Posted on 8/9/2013)
great little machineReview by YaYa
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Price
I have never bought a personal machine before, but I did own and operate a drive-thru espresso stand for a couple years. The commercial machine I had was manual and older but high quality and well maintaned. Compared to that commercial machine, trying to get the grind just right in different tempatures, humidity, timing, etc. this machine is very, very simple. The shots seem to be weaker, so I am doing a quad in my americano insead of a usual double shot. I have only had it a few weeks, but it seems to be very consistent in flavor. The steam wand works great for foam, in fact mabye too good for someone who does not like alot of foam. I would definetly recommend this machine for anyone. My only complaint is the height and lack of movement on the steam wand. I just put the machine on a block. Also my order was delivered in 2 days, great service from this company so far. (Posted on 7/22/2013)
Great machineReview by lancedf
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Only have had a short time but it has worked flawlessly. Used it at a men's conference and it was a big hit. Love the big water reservoir. Key is to keep it clean. It works with regular store bought coffee as well as special home roasted espesso. Great little machine. (Posted on 7/14/2013)
A superb machine!Review by Ignacio
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I just got these in the mail a few hours ago. I am very happy with this machine.The pressurized portafilter really makes it easy to get a good shot of espresso with a lot crema. Before this I had a $40 dollar Mr. Coffee espresso machine an upgraded to something better although I wish I could afford the rocket machine but not yet. Anyways the machine heats up very quick its fairly easy to clean.

Cons:

Like Gail said in her review there is little clearance between the panarello and the pitcher for frothing which may be a little awkard but I can live with that.

Also, there is little clearance to put a decent size mug in the machine when brewing but thats okay.

I would definitely recommend this to anybody wanting a a good high quality espresso machine for a reasonable price. Thanks to kat and gail for there wonderful reviews. (Posted on 7/9/2013)
Very happy with machine and with Seattle CoffeegearReview by CoffeeCat
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This is my third espresso machine. My first was a simple inexpensive steam machine that is still working great after over 20 years, and we now use it in our summer cabin. My second machine was a DeLonghi Cappuccino maker that took forever to heat. While it made a good cappuccino while it lasted, it had much too short of a life span for the price. So far, I am extremely happy with the Saeco Aroma - very sturdy, and heats so fast! And it's good for multiple espressos. I am also very happy with my Seattle Coffeegear experience - everything arrived impressively fast. And there is so much information available on the web site. Thanks! (Posted on 6/25/2013)
Great ValueReview by DanFromRioRancho
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I really like my Saeco Aroma. Trouble free, easy to clean, makes a good espresso. It gives a lot of value for the price.

I found a really nice and inexpensive alternative to putting the machine on a wood block to get clearance for the panarella. I went to one of my local granite shops where they literally give away the sink cut-outs and other granite scraps for free (they have to pay the trash company by the pound for disposal). The owner trimmed the slab that I picked out to the exact dimensions I wanted for $5.00. I deliberately chose a granite that had a strong contrast to the granite of my counter tops to make the coffee station stand-out. Wife is thrilled, neighbors give rave reviews. (Posted on 6/16/2013)
Great MachineReview by Stan
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I am on my second machine and use it daily. It make very good and consistance espresso. (Posted on 6/7/2013)
Frother doesn't really work wellReview by Beth
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Not really satisfied (Posted on 6/6/2013)
Still trying to figure out how to brew that perfect cup!Review by Vapormedix
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Comments on the Moccamaster and on Gail and Kat's video follow:
The Moccamaster (MM) arrived about 8-10 days after I placed the order. In the shipping box were the MM, a bag of Velton's ground coffee, a cleaning kit, a box of cone filters, and a lot of styrofoam packing peanuts (a bit of a shock from environmentally-concerned Seattle folks). A gift card for $20 was sent by e-mail before this. I was surprised and a bit worried when I opened the bag of coffee and discovered it was ground to espresso grade. I had watched non-SCG videos on the MM, and drip-, or coarser-than-drip grind was used, so I called SCG and they said that that was what they used in the shop. I also talked to Velton Ross (the coffee-roaster) who concurred. After a variety of trials and errors with different grinds, I do prefer using the MM with drip grind. In fact, in the MM owners' manual it states that, "Technivorm Moccamaster filtered drip grind should be on the coarser side..." In the video, Kat's close-up of the paper filter containing the unbrewed coffee is so brief that you don't get a good look at the grind size. However, to my eyes it doesn't look like espresso. The video omits mention of the grind size they recommend. It also omits mention of the Brew-thru-Lid, which I have abandonned in favor of the screw cap as this seems to keep the coffee warmer longer. Also puzzling in the video is Gail's setting up the MM to make 6 cups and adjusting the drainage valve on the filter cone to 2-5 cups (mid-position). Back to the MM: I have found that any stirring of the grinds during brewing over-extracts the caffeine and does not improve the flavor, resulting in too much buzz. By the way, I used the $20 gift certificate toward a grinder to use in my evolving coffee lab!

[Notes from SCG: We use corn starch peanuts, which may appear like styrofoam but are 100% biodegradable and certified compostable.] (Posted on 5/28/2013)
wand design is unacceptableReview by exseattleguy
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The wand does not swivel in "ball joint" style like almost every other machine on the planet. That makes it impossible to get a pitcher under the wand, or remove it without spilling steamed milk. It's silly that you have to put it up on a block, or put it next to the sink, or do the other kluges that reviewers are happily recommending. Spend a few dollars more and get a decent machine! (Or, drink only espresso.) (Posted on 4/16/2013)
Very PleasedReview by Alberto DePrato
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After three weeks of ownership and daily espresso making, I am very pleased with the Saeco Aroma. As others have said, it produces considerable crema and flavor. "Molto meglio" than Gaggia machine that gave up the ghost at Christmas. (Posted on 3/31/2013)
Great Machine for the MoneyReview by Jeff
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After owning my Aroma for one year and using it nearly everyday; I figured it'd be time to post a review. This machine is a true work horse for your kitchen. It has always been reliable and consistent for me. If you're looking for an entry level espresso machine this is the one for you. (Posted on 3/29/2013)
Super goodReview by Happyfeet
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I have had this machine for 5 years. I had the cord replaced and one of the buttons would not light up so we had that replaced....Great machine, very dependable.....I would buy another one!! (Posted on 3/21/2013)
Love the cremaReview by Windy
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It does have great crema on the top. Better than any machine I've had before. I like not having to tamp. I always make a cappucino with it once a day. The frother works great. I don't have a huge cup for it, so I'm able to get it under there fine on the counter top. Haven't had to descale and all that yet. (Posted on 2/28/2013)
no complaintsReview by whiteparrot
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I got this machine to replace a heavily used Via Venezia. The two machines are pretty similar. There are two primary differences between the two machines. The water tank on the Aroma is easier to access than on the Via Venezia. The steaming wand is less convenient on the Aroma; it doesn't swivel, and I usually have to tip either the machine or the pitcher to place a pitcher under the wand. This is the only major problem with the Aroma (if you consider it major) It was suggested that people put the Aroma on a block to raise it up off the counter, but it's not that big of a deal for me. Some people complain that the Aroma makes too much foam, but I love a lot of foam, and this machine delivers. I like to put a light drizzle of syrup on top of my latte and I need foam to do that. (Posted on 2/20/2013)
Very pleasedReview by Pilota
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This was a gift for our daughter ar Christmas, she is a latte lover, ex Sbux employee. She wanted a machine to save her the 100 a month she was spending on coffee... So we chose this one. Very affordable, works well so far, no troubles except do not run the water reservoir out, you will have to prime the pump to get it to work. Not a big deal, but not something most people would know how to do, or even figure out that is the problem.
Well this has made me a daily latte drinker also, so much for the drip my hubbie makes daily.
One thing it does sound like a freight train half the time, and the wand is too long for normal coffee cups, we just keep it next to the sink, to enable more room to get a cup under. No biggie. (Posted on 2/20/2013)
Good solid machineReview by GramLiz
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We've enjoyed some wonderful espresso drinks with our Saeco Machine in the last two months. There's definitely a learning curve required for the machine and I've been hit or miss with a stable foam. There are no instructions in the manual about technique but the Seattle Coffee Gear web site has lots of instructional videos and other opportunities to learn. One word of advice, do read the manual! And when you take the Panarello (steam wand) apart for cleaning be sure to pay attention to where the washers go. There IS a video on the site but it's a lot easier if you take care with these washers. If not properly put back in place steam can escape and burn you. Don't ask me how I know this:). This is a great machine! Read the manual! (Posted on 2/20/2013)
Great little machineReview by Nathan S
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This is the second one of this little machine I have purchased (the first had the power switch go out after 6 years of heavy use) and I just love it. It makes a great espresso with a good head of crema. I can't really speak to the frothing/foaming capability because I very seldom use it, but I crank out at least 3 cups of americano every day and it always turns out great. (Posted on 1/14/2013)
poor milk stem Review by blacksheepca
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I was very disappointed in the machine. After reading all the reviews i thought this would be an outstanding machine but it turned out to be a big let down. I wouldnt recommend this model to anyone. The milk has way too much foam even after i adjusted the steam and it then stop working. I would pass this one up. (Posted on 1/5/2013)
Excellent ProductReview by Swissfan
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I have had this product for almost a month, and I love it. It produces a good shot of espresso, and is easy to use. The only issue, which has been stated before, is the panerello wand clearance, or lack thereof, and getting your pitcher under it. I just locate the machine at the edge of the counter which makes it easier. In the future I plan on getting a nice wood block to raise it up. (Posted on 1/2/2013)
4 years and going strong!Review by Rena
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I have nothing but praise for this machine!!!! We purchased it a little over 4 years ago, in 2008. I have used it a least once a day since. It works as great today as it did when it was brand new. Still looks great too! I have never had to do anything to it, other than the basics to keep it clean and functioning well. It has more than paid for itself. Thank you Saeco for making a great machine!! (Posted on 12/30/2012)
Great little machineReview by BrianVW
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I had an inexpensive espresso machine that I found very unsatisfactory. It seemed to never have enough pressure to steam the milk. The Saeco Aroma Espresso Machine is a very easy machine to use and it makes a great cup of espresso.

A couple of things to be aware of - the cup clearance is for an espresso-sized cup, not a regular coffee cup. Although some have commented about the steam wand not having much flexibility, I have found it's swivel design works just fine. I would highly recommend it! (Posted on 11/12/2012)
good valueReview by cal
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Bought the refurbished Saeco Aroma for our vacation home. We have a Rancilio Silvia at home and love it. I mention this so that readers will understand that I know good espresso drinks from a home machine. We wanted something serviceable and more economic for this place as we spend a lot less time there than at home. The Aroma is quick and consistent; it makes thoroughly decent microfoam and good shots. There is less involvement than with the Rancilio in regard to several steps of the process, namely tamping and steaming, but I can live with that since the results are very good. I bought this particular Saeco model for the shallow reason that it had the steaming wand on the right side (other models on the left) and we had space for it on the left side of our sink--so it fit in easily without shifting a bunch of kitchen stuff around. This is a real good value for the money. (Posted on 10/5/2012)
Great Machine :) Great Help from Staff :)Review by Meg
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I have tried many machines in the $100. - $250. Range seems I never can afford a good machine when I need one :( I make aprox 3 -4 Lattes' a day. This is a great machine. My last machine was a
Cuisinart for the same price, Absolute JUNK! Lasted 4 months. Was never any good.
My best advise if you by this machine and use it as much as I do, is baby it! Keep it like new. As I find machines in this price range tend not to last me more then a year or so.
★My Very BEST ADVICE is decide what you can spend then go with the go with The Very Educated Advice of Seattlec✹ffeegear ! ★ They know their business ! Thank you Happy w/ Mine:) (Posted on 9/17/2012)
GreatReview by dj
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Quality
5 years now and had cord replaced and still running great!! (Posted on 9/14/2012)
Great little machine!Review by SMK
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I've used fully automatic high-dollar espresso machines but they cannon be annoyingly temperamental. This tiny soldier requires a bit more effort from me but produces a cup of expressly every bit as good. Sturdy construction and a wonderful value . (Posted on 8/13/2012)
Great machine for the priceReview by Would Buy Again
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This is our second Saeco machine,the first lastest 6 years used daily. Works great at home,but would not support a work place with a lot of users standing in line to get coffee. My wife loves the milk foamer,so a latte starts her day.No bad remarks to make on this machine.

Pros:
Easy To Use,Large Water Container,Great Taste,Quiet,Quick Brewing

Cons:
(Posted on 6/5/2012)
Great home machine -- for double shotsReview by Jay
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When my trusty but rusty Saeco '2002' finally gave out after 20 years, I got this machine (the stainless version) to replace it, and I am overall very happy with it – so long as I make double shots. The pressurized portafilter and double basket make good espresso with plenty of crema, even with pre-ground coffee. It took me a little while to get the hang of the steaming wand, but now I get a nice balance of foam most of the time (sometimes the bubbles are still too big).
Another bit of learning involved removing the double filter basket from the portafilter, where it is an extremely tight fit. After alternately burning and tearing up my fingers trying to remove the basket, or prying it free every time with an oyster knife, I checked with SCG and found out it was OK to remove the little spring ring from the inside of the portafilter. Now the basket knocks out as easily as it did with the old machine.
Which leaves only the single-shot problem. every time I try to make a single, water and coffee leak out around the top, and what does come out the spout is undrinkable. I have tried it with the non-pressurized PF and baskets salvaged from my 2002, which appear to fit perfectly except for the length of the locking tabs. But no matter what combination of old or new portafilter, old or new single-shot baskets I use, nothing works. The filters don't look bent or damaged, so I don't know why they won't seal, but they won't.
Still, as long as I make doubles, this machine is everything I hoped for, and I use it nearly every day.

Pros:
Quick Brewing,Easy To Use,Great Taste,Large Water Container

Cons:
Single shot doesn't work (Posted on 6/3/2012)
You get way more than you pay for...Review by There's no X in Espresso
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Value
Price
We tried to talk ourselves into a higher priced Italian machine, but we could not get past the reviews of the Aroma, especially given the price. We replaced an old Starbucks Sirena that we ran into the ground after four years. Our machine is responsible for multiple (4-6) lattes per day, almost exclusively double shots and associated frothing. It is a great, straightforward performer, and puts out consistent shots without struggling. The only way I could justify spending more on an espresso machine is if we were concerned with aesthetics. Though portafilter is pressurized, we still use nice heavy 53mm tamp and grounds are easy to remove. Only "cheesy" part of this machine is the included knock box, but we don't use it anyway. Bottom line: absolutely a great machine, and a great price to boot. We have yet to be disappointed. Also, kudos to the gals and their videos, which helped us make a great educated decision.

Pros:
Best Bang for the Buck, Easy To Use, Easy To Clean

Cons:
(Posted on 5/31/2012)
Great espresso - Beautiful CremaReview by Inger Hansen
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Price
the bad is that the machine only fits small cups and the placement and design of the milk frothing system is a joke...works well but messy.

If you can live with these two drawbacks (which my other machines (Breville) don't have) you are looking at a great espresso maker with excellent tasting coffee and a beautiful crema. Very compact and you can't beat the price.

Pros:
Great Taste, Quiet, Quick Brewing

Cons:
Messy (Posted on 5/27/2012)
Great little machine!Review by Anji
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Price
produces great crema and the steamer is very good.

Pros:
Great Taste, Easy To Use, Large Water Container, Easy To Clean

Cons:
(Posted on 4/24/2012)
Good looking and EasyReview by Eric the country lawyer
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Very attractive and easy to use. Taste test with Pavoni was close, though Pavoni slightly sweeter. The pressurized portafilter makes the process easier, but the sloppy puck is, well, sloppy.

Pros:
Quick Brewing, Quiet, Large Water Container, Easy To Use

Cons:
Sloppy puck, Messy (Posted on 4/14/2012)
Awesome machine!Review by Born to Espresso
Quality
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Price
This is a formidable machine that rivals the $500+ makers. You do need to upgrade to the non pressurized portofilter and get a decent tamper. And just as important, you need an excellent espresso grinder. Spend the money on an excellent grinder - it's that important. And lastly, fresh coffee. If you live near a roaster, you're in luck. It's sturdy, in the 6 years I've owned it, I've left the brewer on overnight, overfilled the portofilter with the grinds, made the grinds too fine locking up the machine. It still works, no leaks. I learned to use my machine over the years, and I'm more gentle with it. It's a great entry level machine and no need to upgrade.

Pros:
Easy To Use, Large Water Container, Quick Brewing, Great Taste

Cons:
(Posted on 4/6/2012)
Highly recommended EspressoReview by avclub
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Price
I love this espresso maker and use it multiple times in the morning to make shots for everyone in the house. I use it again at lunch every day to make about 2-4 more shots for an afternoon wake-up.
It makes consistent espresso and is not difficult to use. I agree with other reviewers that the steam nozzle is positioned low to the counter and my pitcher requires I tilt at a 45 (Posted on 3/27/2012)
Solid little performerReview by Mary, Queen of Lattes
Quality
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Price
Had the previous model, Saeco Espresso Classico. Gave me 8 yrs of great use. The new design has some changes that I don't like- the on/off button placement, the panarello that produces too much foam. However, this little machine is a great value for the money and has proven to be solid, compact and dependable. I even take mine on road trips. Makes a marginal hotel room SO much better!

Pros:
Easy To Use, Great Taste, Forgiving, Compact, Easy To Clean, Dependable, Large Water Container

Cons:
Bad location of on off, Panarello too boisterous (Posted on 3/20/2012)
Great first machineReview by MM
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Price
Great little machine in many aspects, small but solidly built. Pressurized portafilter makes for easy but very good shot making. It also makes for more messy cleanup though. The steam wand is a little clunky at first but with the proper sized pitcher, the fit is fine. The steam wand is designed for easy frothing but if you want to do anything different with heating the milk you can't. The wand is also a little more labor intense to keep clean. If I were to get another machine for a vacation house or work this would be a great one for the money. This is a replacement machine and had hoped it would do a bit more but what it does for the price is outstanding. Ended up sending this back to get the Rancilio Silvia at a much higher price.

Pros:
Quiet, Great Taste, Large Water Container, Easy To Use, Quick Brewing

Cons:
Steam wand, Limited (Posted on 3/15/2012)
The best little espresso machineReview by Madkeef
Quality
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Price
This machine brews a beautiful rich espresso with a thick crema. Easy for beginners to brew a commercial cup of espresso.

Pros:
Easy To Use, Quiet, Simple and easy to brew h, Great Taste, Commercial Grade, Quick Brewing, Easy To Clean, Large Water Container

Cons:
(Posted on 3/7/2012)
We love itReview by Happy campers
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We use our machine every day and love it, this is our second one. The first we had for 7 years and is moving to our camper.

Pros:
Great Taste, Easy To Use, Large Water Container, Quick Brewing

Cons:
(Posted on 2/1/2012)
I love this machineReview by Sparkette
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After trying many inexpensive machines that were all disappointments I finally bought the Saeco Aroma....A friend suggested this machine and I did watch Gail and Kat's video's....I'm very happy with the performance and the quaility of the espresso it makes...It's fast and easy...I like how it froths the milk...The steam spout does sit a little low so it's hard to remove your pitcher once the milk has frothed...The machine itself is constructed well and made of metal...The drip pan is plastic and kind of a pain to remove and clean...The metal grate that sits on top is directional so you had to be careful when reassembling....When you clean the steam spout, be careful when removing the top, there are 2 washers in it that can be lost easy and have to be put back on a certain way...Thanks Gail for the video...Overall....I love this machine.

Pros:
Quiet, Easy To Use, Large Water Container, Great Taste, Quick Brewing

Cons:
Steam spout sits too low (Posted on 1/25/2012)
Great machine for the money EXCEPTReview by kd
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This is my third Aroma in maybe 8 years. (I am a lax descaler and live in an area with very hard water so I don't blame the machine. THIS TIME I WILL DO BETTER!) It's a great machine for the following reasons: it is ready to go almost immediately. It is very forgiving on the coffee grind: consistently good crema on the shots no matter the grind (within reason). It's easy to produce good foamed milk with the wand. But there is a serious problem with the design of this Saeco -- the on /off button is on the side and when it is on there is no light on the front of the machine to indicate that it is on. It is very easy to forget to turn the machine off. I have very consciously popped it out when I am done but there are multiple users in the house and the chances it will be left on all day to burn out really worries me.

Pros:
Easy To Use, Great Taste, Large Water Container, Quick Brewing

Cons:
(Posted on 1/24/2012)
Makes good coffee, but................Review by Kickerville Clem
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I really do like the machine, especially compared to what I had. The coffee is much better, no or little bitterness. Don't really have to add sweetener, but do at times.
I purchase this with intention of buying the non-pressurized filter adapter so I can enjoy the coffee making experience. It hasn't been available and I'm very disappointed in that. I hope it wasn't misleading advertising and will soon be in stock. I think the pressurized filter makes an aereated crema instead of just a true crema.
The frother bubbles the milk too much and is too thick to allow for nice latte art on the top. The foam should be finer I think. I've been using 1% milk, and maybe 2% or whole milk will foam differently. I don't know why machine have these plastic frother attachments. Most professional machines have just a stainless wand.
But, again, it make very good espresso, especially for the price. A good value.

Pros:
Easy To Use, Quiet, Easy To Clean, Great Taste

Cons:
Foam is to bubbly, Crema is airy, Need Non pressure filter (Posted on 1/7/2012)
I love itReview by Beachcomber
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I have just begun to appreciate latte`s and this machine is perfect for me. Brews wonderful latte`s and saves me $. My gain is [@] loss. I agree with a few reviewers that the steam wand is a bit difficult, but not awful. I ordered the larger latte` pitcher - I would recommend a smaller one - that would make manuvering it a bit easier. But basicly, I'm happy!

Pros:
Easy To Use, Great Taste, Large Water Container, Reasonably priced

Cons:
Steam wand a bit difficul (Posted on 1/2/2012)
Gift for Son-in-lawReview by Mother-in-law
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He's still experimenting to get that perfect cup. Need to raise machine so it's easier to get pitcher under the steam wand.

Pros:
Easy To Use, Quiet, Quick Brewing

Cons:
(Posted on 1/2/2012)
Makes good Espresso and Latte.Review by Ira
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Follow the instructions and you should get results.
Did not have to pay big bucks!
Makes a good espresso like I got in France.

Pros:
Easy To Use, I am not an expert, The results are good, Great Taste

Cons:
I now drink more coffee (Posted on 12/22/2011)
Limited experence reviewReview by Bobbywires
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First try was a cheap steam combo machine. Then I got a DeLonghi EC140 which was OK but small water reserve and vibrated so bad you have to hold the cups. The Seaco Aroma has a much bigger water supply and portafilter. The portafilter is harder to clean probably because it is deeper and straight sides. It was shipped missing 1 of 4 rubber bottom supports but no problem getting a new one from the supplier.

Pros:
Quiet, Large Water Container, Easy To Use

Cons:
(Posted on 12/15/2011)
A good, solid machine.Review by spacesamurai
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Price
I received this machine a year ago as a Christmas present. It still works just as well now as when I took it out of the box. I expect to get many years out of this machine.

It produces quality espresso shots, as good or often better than I find from various coffee shops in the area.

The only real draw back is, as many others have noticee, the steaming wand. It is compact and requires a bit of finess, but I can't say it is all that problematic, and it is easy to clean.

Pros:
Easy To Use, Great Taste

Cons:
Noisy (Posted on 11/4/2011)
I would buy this product again!Review by Barista Bill
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Great product, easy to use!

Pros:


Cons:
(Posted on 8/21/2011)
Happy!Review by Brasseur
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When our beloved 8 year old espresso make died, we needed a replacement right away. We looked locally but weren't ready to buy an ABS plastic machine. And although we use mostly whole beans, we love the convenience of ESE pods on occasion (travel to vacation rental, big dinner parties). Our son has the Saeco Aroma so we knew it would be compact, sturdy and good enough looking.We've been pleased with the shots we get from the pressurized porta-filter and very happy with the ease of using the ESE basket and the quality of the shots it produces. [...]

Pros:
Great Taste, Sturdy, Compact and clean design, Large Water Container

Cons:
Hard to see "ready" light, Hard to read "on" setting (Posted on 7/28/2011)
Happy!Review by Brasseur
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When our beloved FrancisFrancis X-5 died after 8 years of use, we needed a replacement quickly! We primarily use whole beans (Capresso grinder), but have loved the convenience of ESE pods for certain times (trips to vacation rental, big dinner parties). We realized that we weren't ready for an ABS plastic machine after looking at the Baby Gaggia in town. Our son has the Saeco Aroma and we knew it would be all metal and not too large.We are happy with the espresso we are getting. We think we might get even better shots with a better grinder --- we're using Capresso at maximum fine setting. And ... we're delighted with the ease of use and quality of shots from pods. The machine is not as beautiful as our previous one and the "on" switch is not lighted, nor is the "ready" light very easy to read in a well-lit room. Those are our only complaints and we are adapting![...]

Pros:
Easy To Use, Sturdy solid, Large Water Container

Cons:
Hard to read (Posted on 7/27/2011)
A nice and foamy cup of coffeeReview by Octubre
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Saeco invented a system by which the coffee gets a bit of foamy texture. Perfect for capuccino if you add some milk.

I had the same coffee machine in Europe and bought it again over here.

Pros:
Easy To Use, Unique Saeco system, Great Taste

Cons:
(Posted on 6/29/2011)
Wife loves itReview by frank
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Easy to use, alway ready to make a cup of coffee.
Best with expresso ground but can use regulator coffee. But not as good.

Pros:
Great Taste, Easy To Use, Large Water Container, Quick Brewing, Easy To Clean

Cons:
(Posted on 6/28/2011)
super happy with it!Review by AK47
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It's great! People wrote that its hard to use the steam wand but its not! It's really great!

Pros:
Great Taste, Large Water Container, Quick Brewing, Easy To Use

Cons:
Hard To Clean (Posted on 6/16/2011)
Great Product!Review by Madison Mike
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I have been really happy with my espresso machine. I was worried at first that this would be a low end product because of the cost, but I am very happy with the proformance.

Pros:
Quick Brewing, Large Water Container, Great Taste, Easy To Clean, Easy To Use

Cons:
Noisy (Posted on 6/3/2011)
I Love My Saeco Aroma!Review by Mikey
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I make myself a white-chocolate-toffee-nut espresso every morning. I take my hot, steaming, sweet cup of espresso on the bus to Seattle (a 45 min commute), and it just makes me feel...happy...especially when it's raining. I am totally enjoying what the Saeco offers. It heats up quickly and delivers really tasty espressos with great crema. On the down-side, its panarello doesn't allow enough room for the milk pitcher to fit; but Gail addressed this in one of her videos, so I knew this BEFORE I bought my Saeco. I bought it because I read the reviews, watched a lot of videos by Gail, and figured the Saeco was a really good buy. I actually bought two Saecos - I bought one for my daughter's family, and then I bought one for myself. It was money well-spent! Thanks for brightening my day, Seattle Coffee Gear!!! I'm home sick with a cold today, so I'm gonna go downstairs right now and fix myself a third espresso of the day. Life is good!

Pros:
Great Taste, Good price value, Large Water Container, Easy To Use, Quick Brewing, Easy To Clean

Cons:
Panarello is too long (Posted on 6/2/2011)
Great basic machineReview by mellowtulip
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Makes a freat cup of coffee

Pros:
Great Taste, Easy To Use, Large Water Container, Quick Brewing

Cons:
Messy (Posted on 6/2/2011)
I love it!Review by Granma
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I agree the power button on the side is too easy to forget to turn off. Something I saw on your site taught me something new.... Froth before brewing-- it's better for the machine and the whole process seems to go faster than the other way around. It's a grate, inexpensive, machine

Pros:
Quick Brewing, Easy To Clean, Great Taste, Easy To Use

Cons:
The frother arm too short (Posted on 5/29/2011)
[...]Review by Celestialone
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First time purchase from Seattle Coffee Gear, and I bought the Saeco Aroma Espresso Machine - Black (00347). For the price, it is a good machine, however there are some annoying features. The steamer is way too long and there is literally no space to put your stainless cup of milk to steam. Very awkward. There is also a very small space to brew the espresso into the shot glasses. It is easily bumped and spilled. The machine makes a great shot though, so for the money it is worth it. I read many reviews before purchasing from SCG, and I am happy so far. [...] I previously purchased a Jura Ena 3 from [@], and returned it because the steamer had issues of becoming loose and making a huge mess. So, I decided to downgrade and see how it goes.

Pros:
Easy To Use, Large Water Container, Great Taste

Cons:
Messy, Small space to brew, Steamer is weird (Posted on 5/26/2011)
Excellent MachineReview by mitzi
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I bought one of those cheap machines, and I got what I paid for. It lasted for a month or two, and now it is in the trash. It was very slow, and then one day it quit working altogether. So I decided to buy a good machine that would do what it said it would do, and would last. I am totally satisifed with my new coffee maker, and would recommend it to anyone wanting a good machine that will last, and does not cost a fortune.

Pros:
Great Taste, Easy To Clean, Quick Brewing, Large Water Container, Easy To Use, Commercial Grade

Cons:
(Posted on 5/20/2011)
Great machine for the money!Review by Jim
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My first Saeco Aroma lasted about five years. Then I thought the pump was getting weak and I couldn't imagine not having the machine while I ordered and installed a new pump in the old one. So I bought a new one at a great price from Seattle Coffee Gear. It is working perfectly. My new pump for the old one should come in this week, so I will have a second machine to put on the shelf or take to the office.

Pros:
Easy To Use, Durable, Easy To Clean, Great Taste, Serviceable

Cons:
None (Posted on 5/2/2011)
Love this machine!Review by Dotty
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This is my first espresso machine (got tired of paying someone else for what I could do and have better control of the ingredients) and I love it! So easy to use and clean. The portafilter was a little tight at first but now it is perfect. I make delicious iced and hot espresso. I am going to order the non-pressurized portafilter when I get better at using the machine. Oh, and I use the knock box to store the portafilter and podkit.

Pros:
Easy To Use, Quick Brewing, Great for beginner, Great Taste, GREAT PRICE, Easy To Clean, Large Water Container

Cons:
None (Posted on 4/17/2011)
Well built and great shotsReview by Eric
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This is my 2nd Saeco and I'm consistently impressed with the quality of shots this little machine delivers. I am using ESE pods from a supplier in Italy and the crema delivered is excellent, and without the mess. The machine's boiler heats up very quickly and is ready to pull several shots back to back. Foaming milk with the wand requires you to pull the unit to the edge of the counter due to the wand length, but this isn't too big of a hassle as I drink mostly espresso. I would buy this machine again in a heartbeat [...]

Pros:
Easy To Use, Large Water Container, Great Taste, Commercial Grade, Quick Brewing, Easy To Clean

Cons:
(Posted on 3/24/2011)
Ideal Entry-Level Espresso MachineReview by Foodie
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Thanks to the videos provided on SCG's website,I was able to choose this perfect "beginner" espresso maker. Preheating the portafilter and cups ensures a good hot cup of java. In addition to that 1st cup of coffee in the morning, we enjoy Affogatos (a shot of espresso over vanilla gelato)as a special dessert. The only con is having to raise the machine up off the counter to enable ease in frothing, that is a simple adjustment. I had a 2" high cutting board that accommodated the machine, knock box and all the necessary accessories needed for a cozy little coffee station.

Pros:
Easy To Clean, Easy To Use, No need for tamper, Great Taste, Quick Brewing

Cons: