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Saeco Intelia Superautomatic Espresso Machine

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Saeco Espresso & Cappuccino PerfettoThe independent coffee tasting organization Italian Tasters has certified Saeco's Xelsis, Exprelia and Intelia superautomatics  as producing Espresso and Cappuccino Perfetto. Learn More.

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Product Description

Perfect espresso has never been so simple! The Saeco Intelia's bright LED display is easy to operate and you will have a satisfying espresso or Americano at the touch of a button. Select water volume and one of three dosage levels depending on how strong you like your cup. Steam milk effortlessly with the panarello on the original model or enjoy one touch steaming functionality with the cappuccinatore on the stainless steel model.

Features & Functionality of the Saeco Intelia

  • Wide and Bright LED Display: The three color display works just like a stoplight and makes operation and machine maintenance a breeze.
  • Ceramic Grinder: This high-tech grinder preserves aroma without overheating.
  • Removable Brew Group: Removing the brew group for weekly rinsing makes maintenance a breeze
  • Pre-brewing Technology: Grounds are moistened before the brewing process for maximum flavor.
  • Energy Efficient: After 30 minutes the machine kicks into automatic stand-by mode, drawing less than 1 Watt per hour to remain at attention.
  • Bypass Doser: Brewing with preground coffee is a simple using the bipass doser on top of the machine.
  • Gettin' Jiggy with It - The finger guard vibrates as the grinder operates so that coffee beans fall into the grinder chute with ease.
  • Energy Saving with Quick Recovery - While in automatic stand-by mode, you are only 25 seconds away from brewing a fresh cup.
  • No Oily Beans - As with most superautomatics, oily beans can clog the grinder over time.
  • Mandatory Standby Mode - While we're all for saving energy (go planet Earth!), we're a little bummed the Intelia won't allow you to change the length of time before it slips into standby mode.
Ease of Use 5
How Does it Compare?

The Intelia operates similarly to the Syntia, but has a larger capacity water reservoir (50 oz vs 40 oz), dredge box (10 vs 8 pucks) and bean hopper (10 oz vs 8 oz), making it ideal for larger households or offices. The Intelia also offers energy saving functionality with automatic stand-by mode after 30 minutes, and improved mobility of beans into the grinder.

The Saeco Intelia original model offers a panarello for milk frothing. The Saeco Intelia Stainless Steel model comes equipped with a cappuccinatore for easy frothing.

Before you choose your Intelia based on it's shiny exterior color, please consider the following differences:

  • Menu Options - Menu programmability is only available on the stainless steel model. The black model includes a calc/clean button to adjust water hardness, but does not include a menu button where additional programming (temperature settings, display contrast and elevation) is available.
  • Frothing Options - The Saeco Intelia stainless steel model offers a cappuccinatore for easy frothing, while the original black model features a panarello for slightly more controlled frothing.

Additional Information

Model Number Black: HD8751/47 | Stainless Steel: HD8752/23
Manufacturer Saeco
Width 10 inches
Depth 17.3 inches
Height 13.4 inches
Watts 1400W
Volts 120V
Programmability Yes
Case Material Stainless Steel/Plastic
Boiler Material Stainless Steel
Cup Clearance 4.25 inches
Reservoir Size 50.7 ounces
Cup Warmer No
Boiler Design ThermoBlock
Water Sources Reservoir/Internal Tank
Auto Shut Off Yes
Auto On No
Pre-Infusion/Aroma Yes
One-Touch No - Panarello Only
Bean Hopper Capacity 10.6 ounces
Bypass Doser Yes
Material Metal and Plastic

Ask a Question

Browse 21 questions and 29 answers
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I like my coffee very hot. I realize thought that 'hot' is subjective. What is the actual temperature of a freshly made cup of Americano-type coffee?
A shopper on Aug 27, 2013
Best Answer: Look up the answer in "Cooks" magazine. This is a complex question and this topic was reviewed in the last 12 months in great depth. Coffee maker models were carefully reviewed.
Reply · Report · Betty B on Sep 13, 2013
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Are you satisfied? If so, why or why not?
A shopper on Jun 5, 2013
Best Answer: *Love* this machine! Granted, we just got it this week, but it's so easy to use, directions were minimal and after pulling it out of the box, I was making espressos within 5 minutes. It preheats quickly... I'm drinking my latte within 4 minutes (from preheat to clean up) in the morning. So far, over all clean up is a snap. Water is easy to refill; bean hopper is easy to fill; the unit fits under my cabinets (I think I have about 23- 24 inches of space). I have no complaints or concerns so far. It's exactly what it's described as.
Reply · Report · Teresa B on Jun 18, 2013
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How do you like the milk frother? Does it make good foam?
Denica B on Apr 16, 2013
Best Answer: Yes, I find the machine does a fine job of frothing, although I am working to perfect a consistent technique. I make my own Almond milk and have frothed that as well as coconut milk. The machine has steam enough to froth whatever type of milk you choose and will not be a limiting factor. Frothing with a smooth consistency as a final product, may take a bit of practice.
Reply · Report · Sharon B on Apr 17, 2013
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Can you adjust the froth level on the steam wand attachment (cappuccinatore) to make both cappuccinos and lattes? How is the foam? Lastly, is the finished drink hot? I hate it when machines don't produce a HOT cup.

Zack G. on Aug 15, 2013
Best Answer: As I understand it (from watching online videos), the panarello is a user-friendly wand for people (like me) without any foam-making experience. You don't have to have any experience or use any special techniques to create a nice foam; it does it for you. The down side is... it does it for you. The only way I know (maybe someone else has better advice?) to adjust the foam level is to stop frothing - there isn't a button or switch adjustment. The foam is nice, but I'm not "expert" particular. It's thick & creamy almost every time (when it's not, it's something I've done wrong). It's important to make sure the panarello is rinsed thoroughly after use and you keep the pin-hole air intake open & debris-free. If it's blocked, it won't froth correctly. Ideal temp is a bit subjective... It's hot enough for me, but my preference is to be able to actually drink my coffee & not have to take baby sips. As you're probably aware, the temp of the finished drink is also dependent on the temp of the steamed milk. Coffeegear was kind enough to include for gratis a thermometer, which I *always* use during the steaming/frothing process. After some trial & error, I've learned what my milk's temp range should be to create a drink to my personal preference. :)
Reply (1) · Report · Teresa B on Aug 22, 2013
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I've searched on the philips site, and i didn't find anything about pre infusion on the intelia HD8751. Can you tell me if The intelia focus has pre infusion?

Thank you!
tudor c on Jan 12, 2014
Best Answer: Yes, the Intelia Focus does have pre infusion.
Reply · Report · Teri KStaff on Jan 13, 2014
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I like a really strong and rich cup of coffee. I have not figured out which setting is best yet and I am trying to match
the taste we had when we owned a Saeco Vienna yeasrs ago but am still trying. Coffee seems a little strong
and bitter. Any recommendations on good settings for water amount, grind, and strength settings?
A shopper on Sep 24, 2013
Best Answer: We just purchased our Intelia a few weeks ago and had the same's some thoughts that may help:

1. Make sure it's not the bean itself that is too bitter.
2. The grinder setting is factory set at the center. Try moving the setting one step to the left. This may help reduce the bitterness.
3. Keep the "beans" setting on 3 if you like a strong flavor.
4. We use a double shot for the amount of water (not single).

Hope that helps and good luck finding the perfect balance.
Reply · Report · Cynthia L on Nov 16, 2013
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Can the milk auto-frother be added to the SS version. If so then what is the additional cost?
Bill B on Apr 21, 2015
Best Answer: Yes, you can purchase a panarello separately that will work. I have pasted it below for your convenience and I have also pasted a video showing how it is replaced.
Reply · Report · Randee SStaff on Apr 23, 2015
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I accidentally poured water in the compartment for ground coffee. What will happen?
A shopper on Feb 5, 2015
Best Answer: It's hard to say..... the bypass doser for pre-ground coffee goes straight to the brew unit. So, likely you just soaked the brew unit, and the other components inside, which are used to getting wet since that's where water mixes with coffee anyway. Just remove all the inside pieces, wipe down the parts inside the door, and you're fine to continue using the machine!

The only other thing that could have happened is if some water splashed up the grinder chute, potentially getting to the grinder. It's probably unlikely that water got all the way into the grinder, so you're probably still fine, but if you have water in the grinder, this can cause damage. You can try to clean out the grinder to the best of your abilities, by vacuuming out the grinder and the chute where the grounds fall from the grinder into the brew unit, then taking an air compressor to both of these areas to try to blow out any remaining grounds or water if it did get in there.
Reply · Report · Stephanie AStaff on Feb 8, 2015
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Can you vary the coffee production to make something similar to a ristretto? a lungo?
John H on Jan 30, 2015
Best Answer: Yes you can! To do this, just adjust what each button is programmed for. A ristretto is half the volume of a single shot, or about 1/2 - 3/4 oz. a lungi would be double the volume of a shot, or about 1-1/2 - 2 oz. to program the volume, simply push down and hold on the brew button you wish to program, even through grinding, tamping, and pre-infusion. Once you have the volume you'd like in your cup, let go and it will remember for next time!
Reply · Report · Stephanie AStaff on Feb 2, 2015
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I love the Vienna Coffee makers with the grinders in the top but I was wondering if any of your coffee makers allow a water line feed rather than having to fill a tank?
Mayi C on Jan 26, 2015
Best Answer: No, unfortunately we don't carry any superautomatic machines that allow you to plumb them into your house water line. In order to get to a machine that has that capacity, you would be looking at something like the Nuova Simonelli Microbar, which is quite a bit more, and is intended for a commercial situation.

Otherwise, you'll probably be looking for a machine that has a large water tank, so the ones that would have this larger capacity would be the Saeco Royal One Touch Cappuccino machine, or the Jura XJ9 Professional.
Reply · Report · Stephanie AStaff on Jan 28, 2015
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I'm impressed by the quality of the coffee this machine makes! But there's one small problem; the coffee gets cold very fast, so I have to drink it right after it comes out of the machine. I guess the coffee just isn't hot enough - do you know what I could do about that?
HaelTZer on Nov 16, 2014
Best Answer: Unfortunately the plastic components of the Saeco Intelia mean that the espresso won't be quite as hot as what you can get from a cafe, and it can cool off pretty quickly. To help with this, always preheat your cups with some hot water from the steam arm before brewing, and let the machine complete the rinse cycle before you brew to heat the internals. You could also run a preground cycle before you brew, but don't add ground coffee, so that this hot liquid can also heat your brew unit and spouts. Hopefully this helps you!
Reply · Report · Teri KStaff on Nov 17, 2014
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I have the intelia and iam getting watery coffee grinding in the catchment?
rob a on Oct 17, 2014
Best Answer: Generally excess water in your dredge drawer means you need to make a dosage or grind adjustment, or that possibly the red silicone o-ring may need replaced. Try brewing on the strongest (three bean) selection and see if your pucks are drier. If you are still getting a bit of excess water, move your grind setting one dot larger and try brewing about 3-4 cups. If the o-ring looks worn, you may also want to replace this part. This should take care of it for you!
Reply · Report · Teri KStaff on Oct 17, 2014
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Does this machine have a water tank that can be removed to wash?
A shopper on Sep 10, 2014
Best Answer: Yes, the front left panel (under the panarello) of this Saeco Intelia is the water tank, and it slides forward for complete removal and cleaning.
Reply · Report · Teri KStaff on Sep 11, 2014
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I just want to confirm the height of the Intelia to make sure it would fit under my cabinets. Is it just a little taller than the Syntia? The Saeco website has it as over 17 inches tall, but I think they must have mixed up the dimensions. So is the Intelia 13.4" or 17.3"? Thanks!
Julie P on Jul 22, 2014
Best Answer: The Saeco Intelia is 13 3/4 inches high to the top of the bean hopper lid. Water is accessed in the front, but the beans will need refilled at the top of the machine. Hope this helps!
Reply · Report · Teri KStaff on Jul 23, 2014
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I cannot get it to froth milk well manually. Any advice?
Ashim P on Jul 15, 2014
Best Answer: The best thing to assure good milk frothing is to keep all the components clean and clear of milk build up. Beyond that, with the panarello model Intelia machine, you want to make sure that the insert at the end of the sleeve is peaking out about 1/8 to 1/4 of an inch to build froth while heating your milk. Also take care not to insert the sleeve into the milk past the seam, as this would block the introduction of air for frothing. You also want to froth only one drink's worth of milk at a time, and so at maximum a 20 ounce frothing pitcher filled only about halfway is ideal for best results. Hope this helps!
Reply · Report · Teri KStaff on Jul 16, 2014
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I just bought this and followed the instrauctions exactly and the add more beans light remains when I try to brew an espresso. I cannot seem to fix this issue as the hoppper is full and I have unplugged it many times. I have since bought a second exact one and same issue. What am I doing wrong? Help..
A shopper on Apr 27, 2014
Best Answer: I am sorry you are having trouble with your Intelia machine! If the beans you are using are oily, or if the grind is set too fine (too close to the smallest dot in the hopper), then the unit may be having trouble pulling beans into the grinder. I would suggest sticking with a dry, matte finish bean, and make sure the grind setting is at about the middle dot. Hopefully the machine can then pull beans down successfully, but if you are still having trouble, you may want to give Saeco a call at 800-933-7876.
Reply · Report · Teri KStaff on Apr 28, 2014
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Do any of the Saeco machines have double boilers, and an indicator when they have to be descaled?
Connie C on Feb 2, 2014
Best Answer: Yes, many of the Saeco machines offer a reminder when it is time to descale, this Intelia included. The Intelia is not a double boiler machine, but some other machines offer a double boiler, like the Saeco Exprelia, or the Saeco Royal One Touch.
Reply · Report · Teri KStaff on Feb 3, 2014
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Does the Intelia Class (SS) offer an adjustable coffee nozzle like the Syntia?
Connie C on Feb 2, 2014
Best Answer: Yes, the Intelia machines offer an adjustable coffee nozzle that can be lowered to 2 1/2 inches, or raised to a height of 4 1/2 inches.
Reply · Report · Teri KStaff on Feb 3, 2014
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For a first time super auto buyer is it worth the added cost to purchase the Intelia over the Intuita? From what I could tell on the specs is that the Intelia has added programming and a bypass doser, unfortunately there is a lack of reviews on the Intuita model.
A shopper on Nov 16, 2013
Best Answer: Between the two, the biggest feature to decide on between the Intelia and the Intuita is that bypass doser for preground coffee. Otherwise the two machines will brew very similarly for you, and, as is the case with super automatic machines, you essentially just need to choose features and programming that is important to you. Hope this helps clarify!
Reply · Report · Teri KStaff on Nov 16, 2013
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I have a new Intellia machine and there is a "plasticy" taste coming from the steam used to froth milk. I have washed and rinsed the water container many times and have descaled the brand new machine. The plastic taste seems to be lessening but I still find milk steamed with it to be unusable. Has anyone else experienced this? If so, any solutions?
Chris G on Jan 31, 2015
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Love this machine, but am having an issue with the cappuccinotori...where once it made fine cappuccino foam, it now can't even come up to latte standards. I've cleaned the milk circuit with Urnex Rinza, tried soap-and-water, even bought a tube brush for the 5mm milk tube, all with no joy.

I am temporarily using the panarello from my Odea to manually steam the milk, but would really like to get the cappuccinotori working properly again. Any ideas?
Charlie S on Jan 7, 2015
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Saeco Espresso Perfetto

The independent coffee tasting organization Italian Tasters has certified Saeco's Xelsis, Exprelia and Intelia superautomatics  as producing Espresso and Cappuccino Perfetto. Learn More.

Warranty Information for the Saeco Intelia Superautomatic Espresso Machine

What it Covers:

Saeco espresso machines, coffee makers and grinders

Length: 1 Year
Who Supports the Warranty: Saeco
Warranty Contact Information: 800-933-7876
Eligible for SCG Extended Warranty? Yes (Espresso machines only).
Can SCG Repair? Yes. Read more about our out-of-warranty repair services.

Caring for the Saeco Intelia Superautomatic Espresso Machine

  • Descale every 2 - 3 months. We recommend using Dezcal.
  • Soap out water tank and drip trays every few days
  • Remove the brew group and spray it down with hot water (no soap!) about once per week.

User Manuals for your Saeco Intelia Superautomatic Espresso Machine

Articles Featuring the Saeco Intelia Superautomatic Espresso Machine

The Reluctant Barista: Making the Case for Office Coffee Upgrades

Videos Featuring the Saeco Intelia Superautomatic Espresso Machine

Saeco Intelia Focus Superautomatic Espresso Machine

How do I Swap Out A Saeco Panarello

Cleaning a Superautomatic Brew Group

Compare One Touch Superautomatics

Compare Saeco Superautomatics

Can I Use Grindz to Clean My Superautomatic?

Saeco Superauto Brew Group Lubrication

Saeco Superauto Shot Calibration

Saeco Superauto Bypass Doser Dosages

How Does a Superautomatic Work?

Saeco Intelia Focus Test Mode Tutorial


Take off the bean gaurd then you have a perfect machineReview by Francesco
This design is alsome! Easy to use front access I don't have to turn the machine to add water or dump coffee grinds both drawers are in front. Now the bad news, the bean garud agitates to help the beans through grinder WRONG every bean is not created equal so if one bean gets through the other gets stuck and the machine will tell you error so take off the bean gaurd and it's the perfect machine. (Posted on 10/11/2014)
Take off the bean gaurd then you have a perfect machineReview by JS Corp
This design is assome! Easy to use front access I don't have to turn the machine to add water or dump coffee grinds both drawers are in front. Now the bad news, the bean gaurd agitates to help the beans through grinder WRONG every bean is not created equal so if one bean gets through the other gets stuck and the machine will tell you error so take off the bean gaurd and it's the perfect machine. (Posted on 12/2/2013)
Happy we purchased the InteliaReview by Lanna
We updated our old Incanto to the Intelia just a few weeks ago. Overall, we're very happy with the new machine. It's a smaller profile, very easy to use and intuitive. The process to froth milk is very easy and comes out professionally for a home machine.

The only reason we gave the quality rating a '4' is because the sides are plastic and not metal like our old Incanto was.

Other than that, we're happy so far. (Posted on 11/15/2013)
Heaven in a cup!Review by Suzanne
This is a wonderful machine, although as I am not all that high tech, is taking me a little time to learn how to thoroughly clean all the parts and put them back together again. My husband, a non coffee drinker, bought it for me as a gift when my last coffee maker, a Cuisinart Grind and Brew, bit the dust. It's fantastic to be able to make a great cup of coffee so quickly in the morning, and after being so disappointed in the Keurig I received as a gift from a friend, thought that it was impossible to have both speed and great taste. The milk frother creates a cappuccino equal to the best coffee shops. I love it!
(Posted on 6/11/2013)
Good machine once you get past the finger guard...Review by RB
We purchased this machine to replace our well used Saeco Magic Deluxe. Initially the machine produced very inconsistent espresso, often very watery. A call to Seattle Coffee Gear suggested that the beans may not be getting to the grinder and perhaps a change in beans would help. I have removed the finger guard and the machine has performed well every since. Seattle Coffee Gear did not suggest removing the finger guard, that was my decision - just to be clear.

The steam wand produces very frothy milk, taking some practice of stirring and swirling to allow the milk to get up to temperature.

The machine is quiet, quick, cleans easily and has enough capacity to keep up with the coffee consumption of our family. It has a smaller footprint than our older machine. I like the front access for the water and dregs and the top load for the beans.

I highly recommend Seattle Coffee gear - they provided good advice and excellent support. (Posted on 12/30/2012)

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