Saeco Poemia Espresso Machine

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For those of you who want to be your own home barista but feel like you don't have the experience, the Saeco Poemia is your new best friend. A great learning machine, it is easy to use and forgiving of many rookie mistakes. With a pressurized portafilter, there is no need to perfectly tamp your espresso in order to pull a great shot. The panarello wand on it makes milk frothing a breeze! You'll be making lattes for your friends in no time! The design is similar to higher end Saeco machines, stylish and affordable.

Features & Functionality of the Saeco Poemia Espresso Machine

  • Easy to Make Espresso and Coffee - Fill the portafilter basket to level with finely ground espresso and twist onto the brew head. Simply turn the dial to start brewing. Easy Serving Espresso (E.S.E) pod friendly for easy clean up and accessibility.
  • Frothing Wand for Easy Foam - Simply place the frothing tip (panarello) into a milk pitcher and open the steaming knob to begin steaming milk. The specially designed wand will automatically froth the milk to the desired temperature and foaminess. The wand is mounted on a swivel for easy steaming access.
  • Saeco's Patented Aluminum Pressurized Portafilter Design - Typically a very fine grind of espresso (from an expensive grinder) and 30 pounds of tamp are required to achieve and ideal shot of espresso. The Poemia's heavy-duty pressurized portafilter does away with that concern by pressurizing the brewing chamber to improve extraction from almost any fineness of ground beans, promoting the perfect brewing conditions. A non-pressurized portafilter is also available for those that are into tamping their own grinds.
  • Powerful Pump For Consistent Shot Extraction - The Poemia boasts a powerful vibratory pump rated at 15 BAR of pressure, the same pump found on top of the line Saeco espresso machines to pull maximum flavor from the coffee beans.
  • Safe, Rapid Recovery Boiler - The Poemia has a large stainless steel, 950-watt quick recovery boiler. And the boiler also incorporates a thermal fuse to shut down the heating element should the machine run dry during operation.
  • Cup Warmer - Allows you to store your cups and glasses on top of the machine and it also pre-heats them to keep your brewed beverage toasty warm.
  • No Need to Tamp - There's no need to tamp with the Poemia Espresso Machine and a pressurized portafilter.
  • Removable Water Tank - The Poemia is easy to clean because of its removable water tank.
  • Mon Petit - Made of metal and plastic, this ultra compact design easily fits into most places.
  • Non Articulating Steam Wand - The design of the steam wand can make it difficult to fit larger milk frothing pitchers underneath.
  • Messy Portafilter - When using the pressurized portafilter, the puck will be a little messy after brewing.
How Does it Compare?

This little machine is in the same league as the Aroma and Venezia, but takes design cues from the Saeco Xelsis, featuring a compact metal and plastic casing. It inherited a panarello wand from its superautomatic cousins, making microfoam a breeze, however with mobility limited to left to right motions, larger frothing pitchers are difficult to maneuver.

Tips and Tricks

When you place your water tank back in your machine, make sure that you place the filter below the water line or else you'll find water leaking everywhere.


Model Number Stainless Steel: HD8327/47
Manufacturer Saeco
Width 8.25 inches
Depth 11 inches
Height 11.81 inches
Watts 1050W
Volts 120V
Programmability No
Case Material Stainless Steel/Plastic
Boiler Material Stainless Steel
Cup Clearance 3 inches
Reservoir Size 42 ounces
Solenoid Valve No
Cup Warmer Yes
Portafilter Size 53mm
Available Portafilters Pressurized and Non-Pressurized
Warm Up: Brew Time 15 minutes
Boiler Design Single Boiler
NSF Certified No
Pod Friendly Yes - without adaptation
Water Sources Reservoir/Internal Tank
Auto Shut Off No
Auto On No
Pre-Infusion/Aroma No
Material Metal and Plastic


Browse 37 questions and 75 answers
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Hi ,would the Poemia last as long as a Aroma ?
A shopper on Apr 20, 2016
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I'm having two related /maybe unrelated issues with this machine [which has been fine for the few weeks I've had it until now].
1) the mesh basket that sits in the pressurized portafilter will not sit flush within the portafilter, riding up a few mm and unable to be pressed down properly. Water will drip out over ; and
2) a few times lately the portafilter has actually detached whilst brewing a shot, spilling coffee everywhere. I think this is related to pressure build up and problem #1; the portafilter will actually loosen during the shot and then unlock itself to fall out. Happens even if I try holding it.

I have tightened the portafilter into the machine as much as possible but it still seems 'loose', have cleaned up in the machine where it attaches, and ensure that no coffee grains are sitting on the edges of the portafilter.

Any advice how to fix this? I'm not beyond buying a new non-pressurized size portafilter if someone can give me the measurements.
Tristan I on Jul 27, 2014
Best Answer: Hi Tristan -

I also experienced an adjustment period with my Poemia regarding the mesh basket and the portafilter. Here’s what I found;

Make sure you’ve pushed the mesh basket completely into the portafilter. I rarely remove the basket now except for an occasional cleaning. I make sure to rinse my portafilter/bakset after each use without disassembling it.

I have also found that when loading espresso into the mesh basket it’s important to use fine espresso grind, put in a scoop, tamp it down but be careful not to compact it too much, add a second scoop and tamp it again. Each time be careful not to compact it too much. I like a double shot each time I brew :)

When attaching the portafilter be sure you’ve tightened it to the right as far as it will go. I crank mine to the middle and then again to the right. Each time my machine makes a slight ‘hissing’ sound that actually sounds like it’s creating a pressure seal of some kind. To be honest, my machine didn't do this at first. Not sure why. But, that's how I know it's set now. I listen for that sound.

Tristan, I can’t say if any of this will be helpful in your case, but I can tell you that once I figured out a few of the nuances of the machine it now works perfectly fine for me.

Wishing you all the best with your new machine.

Kind regards and happy brewing,

Reply · Report · Kim Long on Jul 29, 2014
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my machine is finicky about how much coffee is in the portafilter. It will not accept pods in the filter. It is like there is not enough head room to allow the griping of the portafilter. I can not twist the portafilter on to the unit. any ideas for a fix? is the pressure plate in the machine adjustable, like, move it up in the machine further?
Bruce B on Nov 27, 2013
Best Answer: The pods need some practice. First the black rubber cup in the portafilter,
then the shallower metal cup pressed down firmly ( both on the top compartment under the lid ). I wet the pod before placing on top. Should work after a few tries. In what the amount of regular coffee: using the plastic measure / spoon might give you a better idea. Sounds like you are filling it too much.
Reply · Report · Viorel P on Nov 27, 2013
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Of what material is the brewhead made? The Capresso Pro EC 118 has a plastic brewhead that gets damaged easily. Is this brewhead durable?
A shopper on Mar 30, 2015
Best Answer: The brewhead on the Poemia is made of Aluminum. It is not made of the most durable material, however, I've never seen a broken brew head come in, so unless you're being quite aggressive with your machine, you should not have a problem.
Reply · Report · Michele BStaff on Apr 4, 2015
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How do you know when coffee brewing is complete? -newbie
vtmiller on Jul 20, 2013
Best Answer: The machine doesn't stop automatically so it's up to you to decide how long you want to go. I think that's how most semi-automatic machines are. The instructions do have some guidelines on what the "optimal" shot is but ultimately, I think it's a matter of taste. Personally, I like this feature because it allows me to adjust the strength of my shot. (Plus I wanted a more authentic experience for when I'm playing barista in my kitchen :-P )

Only other advice/info I can give you is to read up. There's a plethora of material out there (the SCG site included) that will give you guidance on what constitutes as the best amount/time for a shot of espresso.

I've only had the machine for a short time so I can't be detailed but so far it's been a great little machine!
Reply · Report · Ryan P on Aug 6, 2013
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This is the second day that I've used my Poemia, and I cannot get any foam/froth at all to the milk. Here is my routine: turn machine on, wait about 15 minutes; pull an empty shot to heat the portafilter; use the hot water to heat my cup. Remove and dry portafilter; fill with about 14 grams espresso ground coffee and pull my shot. No problems there. Switch to steam mode; wait for the boiler to get up to temp; purge water from the steam arm; when just steam is coming out, I put it in my milk, moving very slightly and slowly up and down but not above the liquid line so as to not get big bubbles. After about 50 seconds, HOT MILK (about 160) and no foam whatsoever. I have used a Toroid 12 oz. pitcher and a Starbucks 16 oz. pitcher; have also tried not moving pitcher up and down at all. Does not make a difference. I am trying to steam whole organic milk. Any ideas? could my steam arm be defective? I steam it out and clean it after each use, so I don't think it's blocked at all. Thanks for your ideas... :-{
Diane C on Sep 17, 2014
Best Answer: Hi there;
Welcome to the world of milk foaming!
I've been getting foam from the machine so your problem might not be the machine but technique, if the following doesn't help I'd call customer service, they are very helpful and if you can come into a location I'm sure they would show you in person :)

You mentioned you move the milk up and down, this is where I'm assuming is your problem.

Generally, you would pour cold refrigerated milk into a cold pitcher and put it into the foamer with the foamer in the center and almost touching the bottom of the pitcher. Turn on the steam and hold it there, if you have a themomater you would keep it there until it reaches about 80Farenheight or until your hand can feel the pitcher is comfortably warm. (Also, ideally the milk is swirling in a circle at this point)
Once the milk is warmed up you can lower the pitcher to just above the top; this is the process of getting air into the milk and actually foaming it. The closer to the top the more foam. If you are making a cappucinno you can lift and lower close to the top to the point you hear screechy noises from the foamer, for a latte you don't need to lower the pitcher as much.

Generally good microfoam is not really visible until you start pouring into your espresso (think latte art).

Hope this helps! Alton Brown from Good Eats has a really good episode about espresso/coffee, I'm sure you could find a clip of the milk foaming segment on youtube :)
Reply · Report · Nataliya M on Sep 17, 2014
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Is it possible to get a nice milk froth for a latte with this machine (wet paint texture?) My understanding of the panarello wand is you can't really use a specific technique for frothing. I have tried many different ways to froth my milk with the wand but I can't seem to nail it. Will I get better with practice or am I limited with this machine? Can I change de wand for a "traditionnal" one and get better results? Any tips or ticks? Thanks!
A shopper on Nov 20, 2013
Best Answer: I think that you are limited with the panarello in that what you get is what you get, and there isn't much you can do about it. My milk froth turns out pretty much like Gail's in the Poemia video on the SCG site. I think that one thing you can do is try milk with different fat contents. I do seem to get better (thicker) foam with lower fat milk, but that seems to be the only variable from my experience with the Poemia. The nice thing about the Poemia is that it does seem to be fool proof, and I'm quite happy with mine.
Reply · Report · GARY H on Nov 21, 2013
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taking care of the machine, how do you descale it?
A shopper on Jan 21, 2016
Best Answer: You descale the machine by running a descaling solution through the machine to clear out the build up of minerals such as calcium, which are naturally occurring in drinking water. One option is to purchase a descaling product such as "dezcal" and follow the package instructions. I do not like the fact that alluminum exists some descaling products and prefer the following method:

simply add a 50 /50 mixture of water to distilled white vinegar into the machine and run it through the brewing chamber and stem chamber thoroughly. Follow up with a thorough rinse of fresh water. Acetic acid (the active ingredient in household vinegar) is an excellent solvent and should take care of the mineral build up in your machine. Repeat monthly for best results.
Reply · Report · Patrick L on Feb 5, 2016
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how big is the portafilter (in mm, please)? and has anyone tried to use a separately purchased portafilter like a bottomless one with it?
A shopper on Jul 21, 2013
Best Answer: This machines uses a 53mm portafilter, but be sure to get one that is specific for your machine, as size and tabs will vary based on manufacturer and machine. We have tested the non-pressurized and bottomless portafilters with the Poemia and found great results, but you do need a good quality grinder in the $200-300 range for this upgrade, as well as a 53mm tamper. Check out the video below!
Reply · Report · Teri KStaff on Jul 22, 2013
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Hey everyone,
Two questions I am new to here and recently received my machine 3 weeks ago. The first few times I tamped a double shot and pulled I had great layer of crema and it brewed for about 22seconds before the 2 shot glasses were full. Since then it has decreased to almost no crema and the shot being pulled in 10-15seconds. No matter how hard or light I tamp the espresso. I assume somehow that water is making its way through somehow.
Secondly does the mesh basket that sits into the portafilter supposed to be tight? mine seems to sit loose compared to the video where she needed to use the other mesh basket to remove it from the portafilter.

Craig D on Jan 30, 2016
Best Answer: Hi Craig, I will give you my experience and then answer your question. i have noticed one major point on this machine which in my opinion is very important..It is probably common with most machines. The first shot of the day is prepared when the water in the small boiler is cold. It is heated for the first shot and it heats up very nicely. But if you make a second shot before the machine gets cold, the temperature does not get as high as the first time. So for the additional shots, I drain the water from the spout into a cup until the green light turns of. Then wait for it to heat up and green light to turn on. Then I pull the shot. Additionally, if the expresso is ever sour, I actually increase the temp by turning to steam setting and wait a little and then pull the shot. I hope this makes sense but I reached a consistency in temperature this way and even bought a second unit for another family member.
Now the lack of cream can be due to more than one variable. Since the time it took with less crema was less, it seems like the grinding was not the same. If the grains were coarse the time will be shorter. You should time your grinding. with my in expensive Braun grinder, I find that 50 seconds works for me. Once you get the right grinding time, stick to it. It is like a science project..If you are buying ground coffee, may be the temperature will play a role. Try different temps by changing the time (on the steam setting) as explained above. On this unit, I never tamp. This is a pressurized unit so I never temp. The two most important factors in my opinion are the optimum grinding and the temperature at which you turn the knob to your left to brew. The Portafilter basket does not need to be tight.
Reply · Report · Agnieszka e on Feb 5, 2016
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The steam wand on my Poemia has stopped working. I can still pull a shot... is there a solution for the non working wand? Nothing comes out at all, I any setting.
Liz H on Jun 14, 2016
Best Answer: Hey Liz!

I'd recommend talking directly with our customer service team, they'll be able to walk you through troubleshooting.

You can reach them by email at
or by phone at 866-372-4734 (toll free) or 206-774-3164

Hope that helps!
Reply · Report · Joshua SStaff on Jun 17, 2016
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JOE P on May 16, 2016
Best Answer: The machine is made in China. It's plastic and metal. Seaco is owned by Philips ( electric toothbrush folks). I've only had it a short time but it's easy to use and my coffee has been very good. I'd call it an entry level espresso machine. You can go on You Tube for videos on how to use it ( but beware the source because I found a video that was wrong)! Good Luck.
Reply · Report · Marie S on May 21, 2016
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Does the Poemia make espresso as good as a nespresso machine?
A shopper on May 4, 2016
Best Answer: Yes, this Poemia model has been very dependable since we purchased it and the quality of the espresso is very good. It can brew 2 cups at a time which is a big time saver.
Reply · Report · Thomas M on May 14, 2016
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How much time do I have to wait when pulling consecutive shots so it doesn't explode and make a mess after the first?
Sonofaboyd on Nov 22, 2014
Best Answer: Honestly I'm not sure what kind of exploding issue it is that you could possibly be having. When I pull shots, I turn on the machine, wait for the light to turn green, run a little water through and wipe down the screen. Then while I'm waiting for the light to turn green again I grind the coffee and tamp it down in my non pressurized portafilter. Then I insert the portafilter and pour the shot, which turns out amazing provided you use the right coffee (right now I'm using Cafe Britt espresso blend and grind through my Breville Smart Grinder). Then I clean the portafilter, grind, tamp, pull and repeat. There is enough time between each shot for the machine to get up to temperature, but it doesn't seem to matter because the light kicks off before the shot is complete anyway. Never have I experienced an "explosion". Maybe that is the difference between the non pressurized and pressurized portafilters. Regardless, I have used both and if you haven't used the non pressurized portafilter with good coffee you don't know what your missing. I know I went way overboard here, but in my world more info is always better than less. Hopes this helps anyone who needs it.
Reply · Report · Thomas D on Nov 28, 2014
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I have tried to make cappuccino but find that the coffee is cold. I tend to turn the coffee machine off in between usages. Could that be the reason?
A shopper on Sep 1, 2013
Best Answer: If you don't want to wait 20 minutes (sorry, Teri K, that's a long time) what most people do is get the unit to operating temperature (a few short minutes - an indicator will tell you when it's ready) and pull an empty shot.

That's right, no coffee in the portafilter. The hot water will heat up the portafilter and brew head. Now you can take off the portafilter add coffee and pull a shot. You only have to do this for the first pull. Personally, I don't think it's a good idea to leave the unit on all the time, and I'm not going to wait around 20 minutes :)

This is standard operating procedure for machines at this level - I'm a little concerned of the advice given here by the staff :(
Reply (1) · Report · On the Mark on Oct 26, 2013
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Will this machine grind a coffee bean?
A shopper on Jan 27, 2017
Best Answer: Nope! You'll need to purchase a separate coffee grinder with the Poemia.

Hope this helps!
Reply · Report · Joshua SStaff on Jan 29, 2017
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Is there a PID available for the poemia?
Ryan N on Aug 4, 2016
Best Answer: Sorry! We don't currently support any PID modifications to the Poemia. That said, a quick search showed me a few enterprising individuals who have outfitted their machines with DIY PID controllers.

Hope this helps!
Reply · Report · Joshua SStaff on Aug 4, 2016
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Hi, how it is important to power off machine? I always powering it off. But recently I left home for a long time and was not certain if I pressed the off button.
Misher on Jul 26, 2016
Best Answer: i've read a few times that keeping a machine on too long works the boiler too much and too long....if you're making a bunch of espresso shots, it's probably not a problem...but if you're leaving it on all day after that, it's gonna evaporate the water at some point, and start corroding the boiler.
Reply · Report · Mark A on Jul 26, 2016
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How much does the machine weigh?
A shopper on Jun 25, 2016
Best Answer: Right around 15 pounds by my scale!

Hope this helps,
Reply · Report · Joshua SStaff on Jun 27, 2016
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where is it manufactured?
A shopper on Dec 22, 2015
Best Answer: Saeco manufactures in Italy, China and Romania. There is no way for us to determine which country a particular machine was manufactured.
Reply · Report · Michele BStaff on Jan 17, 2016
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when will it be back in stock?
Leonard S on Nov 28, 2015
Best Answer: We are expecting a delivery the middle of December, sign up to get notified when it is available on our website.
Reply · Report · Samantha BStaff on Nov 29, 2015
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Crazy question - is it possible to add a Cappuccinatore to a Saeco Poemia? I think the Poemia has the right size Pennerello fitting.
Mark C on Sep 5, 2015
Saeco Poemia Espresso Machine
Saeco Poemia Espresso Machine
Saeco Intelia Cappuccinatore Assembly
Saeco Intelia Cappuccinatore Assembly
Best Answer: I do not think so. I've never tried it and you certainly can, but the short answer is no.
Reply · Report · Michele BStaff on Sep 12, 2015
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Do you recommend a tune up kit for the poemia?
Phyllis L on Aug 11, 2015
Best Answer: Yes, over time your brew head gasket can wear out. A tune-up kit will keep your machine in tip-top shape!
Reply · Report · Michele BStaff on Aug 11, 2015
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How much coffee should I use to pull a shot ? Thanks
A shopper on Jul 16, 2015
Best Answer: If you're doing a single shot, you'll want to use 7-9 grams of coffee in your portafilter. For a double shot, you'll want to use 14-18 grams of coffee in your portafilter.
Reply · Report · Michele BStaff on Aug 10, 2015
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I use Bottled water for my Poemia, how often do I need to descale?
A shopper on May 6, 2015
Saeco Poemia Espresso Machine
Saeco Poemia Espresso Machine
Saeco Descaler
Saeco Descaler
Best Answer: You still want to descale once every 3 months or so.
Reply · Report · Michele BStaff on May 7, 2015
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I can't seem to find the Saeco cleaner for the Poemia espresso machine. got a small bottle when purchased now can't find one. Can I use water/vinegar or CLR ? or the one that will clean all coffee makers ( not specifically referring to an espressso machine)? I've checked the usual places Cdn Tire, Home Hardware/Depot Walmart. Can I remove the screen where the portafiller attaches to the machine to clean that area?
A shopper on Mar 12, 2015
Best Answer: You do not need to use Saeco brand cleaner for your Poemia. Any descaler for espresso machines will do, such as Dezcal or Full Circle. Water and Vinegar will be ok too. Please do NOT use CLR, that is way too harsh for an espresso machine. Also, cleaners meant for coffee makers do not get rid of scale, only coffee oils, so that will not work either. As a side note, we do carry Saeco descaler if you would like to stick with that brand.
Reply · Report · Michele BStaff on Mar 13, 2015
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Does this do hot water for americano's?
Leon D on Mar 6, 2015
Best Answer: Yes, you can pull hot water through the steam wand to make an americano. This is also a good regular practice to ensure that your boiler is full, and definitely something you should do every time that you are finished steaming, to refill the boiler and cool down the overall temperature of the machine.
Reply · Report · Miranda GStaff on Mar 9, 2015
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The O-ring on my steam wand (Saeco Poemia) broke. What is the part number or sizing information?
Amy H on Dec 10, 2014
Best Answer: You can find part numbers on the exploded diagram here:
Reply · Report · Stephanie AStaff on Dec 15, 2014
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What's the cup clearance on this machine?
Sonofaboyd on Nov 10, 2014
Best Answer: The cup clearance on the Poemia is 3 inches.
Reply · Report · Teri KStaff on Nov 11, 2014
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Love this little machine. My question is with my non pressurized portafilter, it seems to retain water after I make a shot. When I remove the portafilter it is soupy with water floating in it filled to the brim. Is this normal???
A shopper on Nov 9, 2014
Best Answer: Yes, the pressurized portafilter of the Saeco Poemia will unfortunately leave quite a bit of water on the top of your puck, and this is completely normal. Lots of folks use a spoon to scoop out these grounds instead of trying to knock them out on a knock box to cut down on splattering.
Reply · Report · Teri KStaff on Nov 10, 2014
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My Poemia is brand new, and although I had no problem pulling shots or frothing, the steam arm is very wiggley...moves around quite a bit where it comes out of the body of the a loose tooth~ Is this normal? is there a way that I can tighten it up? Thanks!
Diane C on Sep 16, 2014
Best Answer: The steam arm is pretty loose on our machine too, but if you are concerned you may want to give Saeco a call at 800-933-7876. They may authorize you taking it to a service center for a look!
Reply · Report · Teri KStaff on Sep 16, 2014
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I recently bought the HD8325 and when fitting the pressurized filter holder into the brewing unit, I have followed the instructions "Turn the filter holder from left to right until it locks into place. Release the pressurized filter holder grip.
The handle will slightly turn to the left." (Figures 13 & 14 in the manual)
After fitting, the filter holder still remains at an angle to the brewing unit and it does not seem possible to align the same perpendicular to the unit as shown in photographs. Is this normal ?
I am afraid to push too hard for fear of breaking something !
A shopper on Mar 12, 2014
Best Answer: Yes, it is completely normal for the portafilter of the Poemia or any espresso machine to end up in various positions due to the brew head gasket, and it will not necessarily end up straight from the center of the unit. Over time the rubber gasket will wear, and the portafilter may end up in a different alignment, but this is still completely normal. You will want to simply tighten the portafilter firmly enough that you don't have any leaking. Hope this helps!
Reply · Report · Teri KStaff on Mar 12, 2014
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Ok so does this steam milk?
Brennan B on Feb 15, 2014
Best Answer: Yes, the Poemia has a panarello wand for frothing/steaming milk.
Reply · Report · Teri KStaff on Feb 17, 2014
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If I have the portafilter full with coffee grounds, how much espresso should I extract into my shot glasses?
Daniel L on Feb 4, 2014
Best Answer: If you use the shallower single shot basket with your Poemia, then you will extract one ounce. For the deeper double basket, you will extract two ounces of espresso.
Reply · Report · Teri KStaff on Feb 4, 2014
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Had the machine for about a week. Today i noticed that the espresso that comes out of the machine is more like a filter coffee rather than an espresso. Also i noticed water leaking out of the machine in the back although water tank was firmly in place according to instructions. Any idea what could be wrong? Shouls i ship it back?

A shopper on Dec 30, 2013
Best Answer: If the espresso is coming out weak from your Poemia, you may need a finer grind or more coffee in the portafilter. Also, you should only be extracting 2 ounces of liquid for your double shot. I have pasted a video link below for dialing in the grind on a pressurized portafilter machine below to help you get better flavor. As far as the water, there could be a leak in either the machine itself or your tank, but no, leaking is not a general problem for the Poemia. You may want to give Saeco a call directly at 800-933-7876.
Reply · Report · Teri KStaff on Dec 30, 2013
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Is there any difference in quality/materials between the black model and the silver one? I have seen the black one offered for less and cannot figure out why.
BeeKay on Oct 29, 2013
Best Answer: The materials that the two Poemias are made of are different, as the black version is plastic, and the silver version is stainless steel (though some components are still plastic, like the drip tray).
Reply · Report · Teri KStaff on Nov 1, 2013
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In my Poemia the extraction is too LIGTH with the Extra fine position my Capresso grinder?
Jesus D on Aug 27, 2016
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Perfect for Starters!Review by Braden
So I JUST received my Saeco Poemia in the mail today with my Baratza Encore Grinder. The espresso machine is built better than I thought. It is pretty heavy! Anyway, the espresso tasted just like my favorite coffeeshop. I was very impressed. I do roast my own coffee so I think that makes a pretty big difference considering the coffee is fresh. I set the Encore Baratza to a 5 and went from there. I have viewed a lot of videos of pulling a good shot, but I was so excited I winged everything. I pulled for about 30 seconds and out came a wonderful looking shot with some good crema on top. I can see why others have discussed the difficulties of frothing milk with the Panarello, but for a newbie who isn't making latte art it is perfect. I had my wife taste the shot and she thought it tasted amazing. I am extremely excited about this and can't wait to dig into the science of espresso making and being a barista. I do have a question for anyone who can answer. Can you get a PID for the Poemia. I have seen people make them for the Poemia but being in the Army severely limits my time and as a History major I don't think I'm cut out for the job. Overall I am completely satisfied with Seattle Coffee Gear and would recommend them to everyone especially the Poemia/Encore combo for starters. Thanks SCG!
(Posted on 6/16/2016)
Great starter machine for the moneyReview by Jennelle
I'm a newbie home barista, and I read tons of your reviews on SCG before I picked out which machine to buy. I ultimately landed on this one because of the price (I bought the refurbished version), and because it doesn't have a lot of bells and whistles, since I am a beginner. I have had it a little more than a month, and I couldn't be happier. This is a great machine considering the price. (I recommend watching for the refurbished machines to be restocked--if you're patient. I waited more than 4 months, but it was worth it, in my opinion.)

A few things about the machine itself: Mine is NOT stainless steel clad, but is black plastic. This doesn't make any difference to me at all. But if it is important to you, take note. The first time I used it, getting the portafilter into place was REALLY difficult. I was afraid I was going to break it, and almost packed everything back up into the box to return it because I thought it was somehow defective. After a few uses, there is no problem at all. Also, one thing I like is that the water tank seems pretty big considering the size of the coffee maker itself. One tank will make many, many cups of coffee. The steam arm is a bit awkward to get a milk pitcher under. I think Gail mentioned this in the video. I mostly use it for espresso, so it's not a big deal for me. If I made a lot of steamed-milk coffee drinks, I'd probably set the machine on top of something like a thick book or box, as she suggested, to get a little more room under the steam arm.

A few things about brewing with it: Like I said, I am a newbie, and it took a few tries to get the hang of "pulling a shot." There is definitely some skill involved. They don't call it SEMI-automatic for nothin'. Watch the videos! I learned a lot, and picked up a few tweaks along the way while perfecting my morning espresso shot. This machine is self-tamping. The first few times I used it, I tamped the coffee myself anyway, and the shots weren't coming out right. Don't tamp it yourself. Also, I think in one of the videos, Gail is measuring by weight the amount of coffee for a shot. Again, the first few times, I didn't do this, and just "eye-balled" it. And again, the shots weren't right. So, I started weighing the coffee for my shots, and they got a lot better. Now, with practice, I really can eyeball it. It takes more coffee than you think. Basically, just fill up the portafilter until you think it won't hold any more coffee, then add a little bit more.

Bottom line, I couldn't be happier with the Poemia as a beginner machine. It makes fantastic coffee (LOVE the crema this thing puts out). (Posted on 4/25/2016)
Great little machine for startersReview by JeffH
Going on year 3 with this machine. I bought the matching grinder as well. Both have continued to work flawlessly with the occasional cleaning and descaling.

You are not going to get the complex flavor as you would out of higher end machine, but once I found a bean and grind that I could reproduce shots with, its actually pretty impressive for the price.

With some practice you can almost get microfoam, but not good enough to produce art.

While I am ready to upgrade now to a Silvia, I may keep this machine around as a backup. It has served me well. (Posted on 1/14/2016)
Wonderful Entry Level MachineReview by Shredbetty
This little Saeco is impressive. I've always enjoyed a cappuccino after dinner or on weekend mornings, but always thought the process of making one was too much trouble. Then those automatic pod/capsule-based machines arrived and I thought I'd really wanted one of those, until i saw the price of the machines, and the capsules, and the potential for environmental damage with all that waste. So, I checked out some entry level espresso makers and finally found this little Saeco Poemia. What sold me were the price (SCG has the best price out there), the overall good reviews, and watching the SCG video demonstrating it. It looked perfect and pretty simple to operate. So far, this impression has held. It's only been two weeks, but I am in love with coffee again!

OK, review: It heats quickly, ready to run espresso in about 5 minutes and steam in about 7 minutes from cold turn on. The steam has excellent flow, you don't have to run much water out before the steam is pure enough to steam your milk. The steam wand is not very flexible, but it does the job. The steam pressure is impressive. My friend, who owns a Rancilio for about 30 years, was impressed with the amount of steam this little Saeco produced. The result is super fine bubbles in very short order.

The portafilter is rather light, being made from aluminum, but Italian manufacturers had the wisdom to make everything a standard size, so replacing it with the classic heavier brass portafilter is easy. So far this one allows finely ground coffee to create a nice crema and excellent brew without the holes getting plugged. There is an adapter for single portion or for use with an Illy coffee packet (the round teabag style espresso packets). Switching between the two sizes is pretty easy. The portafilter heats quickly and keep its heat after multiple draws of espresso. Coffee pucks pop out nice and dry and easily (into my compost bucket). It apparently self-tamps the coffee, but I've found the coffee tastes richer and I get a better crema when i tamp the coffee a bit myself first.

The pour is excellent, pressure is good, grinds come out dry and solid, and the crema is wonderful. The portafilter has a double spout, so you can pour for two espressos. It gives a balanced pour as well, so you don't have to worry that one cup is getting more than the other. I've taken the suggestions below and been counting to 15 (single) and 18 (double) from the start of the flow to get the right amount of water through to generate a good brew and a rich crema.

Overall, the water reservoir is large, and allows multiple steamings and pours, with an easily seen level indicator. I've had no problem with water leaking, just keep the reservoir properly inserted. This is a great machine, so easy to operate, provides rich, flavourful coffee, without all the environmental damage of pod/capsule-dependent machine, at a lower start up and per use price. And I'm actually enjoying learning the finer techniques and developing my skills. I'm still working on it, but it been well worth it!

Downsides: It's is steel clad over plastic, which means the machine is a bit light. You might need to hold it with the other hand while twisting the portafilter into place. The reservoir cover isn't very well attached, it just sits on top, so can be easily bumped out of place. The steam wand is not on a ball swivel, so it's not very flexible. The cup heater doesn't really work well, mainly because it does not take long for the machine to be ready to pour/steam, so the cups don't get much time to warm. Not a bad thing. If you leave the machine on between uses, I'm sure the cups will heat fine.

And, kudos to SCG for a great price, throwing in a 2 year warranty (which gives me confidence in this machine), and for quick shipping. Your telephone support staff are also great! (Posted on 1/7/2015)
Great starter machineReview by Jon
Paid for a refurbished $75 and it has been working for 3 weeks straight pulling 4-6 cups a day so it's already paid for itself.

Grinder: I use a Kyocera manual burr grinder (medieval I know but I did not want to invest in a grinder pricier than what I paid for my espresso machine). I have since reconsidered after 3 weeks of grumpy morning manual labor and may pack the manual away to use with my trusty ol' Blialetti during camping trips.

Beans: Gevalia beans...for a boxed brand I sure get tons of crema from them, I can't wait to try local brewers.

First Impression: Featherweight! When I first pulled it out the box it felt very cheap and light. Portafilter is 85% plastic and I was ready to look up the return policy. However upon closer it wasn't bad at all, good rubber gasket on the froth wand, porta filter was secure and real tight, water basket and everything fit into place nicely. They skimped out but not on important parts.

Shots quality: AWESOME. The amount of crema you get is outstanding. This is my first personal unit but my ex-roommate had a fancy Breville so I'm no stranger to a decent shot. I read tamping is not required for this unit but I still give it a good push due to old habits and I usually get over 3mm of crema (off of a boxed bean shot!)

Froth quality: This is where the quality loses the point. Froths are decent but if you're looking to learn latte art look away. Does the job but microfilm is lacking and you do end up with microfilm along with wallops of foam. There are also times where I had to wait for the boiler to refill before I could get my milk hot enough. Not a major flaw but waiting another 3 minutes to get my morning joe-fix really gets me extra grumpy, especially after manual grinding and froth swirling the whole time.

Conclusion :At the end of the day I really am satisfied with the quality of the coffee this featherweight pulls and I'm glad I jumped on the steal. You might not be drinking latte while enjoying a foamy heart or leaf but it's really all about the coffee and this underdog sure is below it's weight class. (Posted on 3/25/2014)
machine needs tlc and ingenuity to keep runningReview by bobluhrs
I bought the black plastic cased model for around 99 bucks.

This machine is powerful, if light and kind of awkward to handle. The plastic tray parts do fit, but they tend to slide around a little. Not a major issue.

The pump delivers crema, lots of that. In mine the seals are good, no leaks even under the high pressures. goes...after a year, one day I removed the portafilter and on top of the grounds found a metal disk with holes in it. This is supposed to stay in the machine, not come off in the grounds. It appears to have snapped its moorings, as there is a screw up underneath where the portafilter inserts, that appears to be meant to hold it. But the screw is extremely tight and I cannot remove it to investigate. What seems to happen is metal fatigue wore the center of this disk out and it fell down. I think the disk is just a shield to keep grounds out of the seal area where the water comes down? Anyway, I now make a small piece of filter paper disc, place it over the grounds and drop this disk onto it, then put the portafilter in place. So far, so good. The disk may not be centering itself when seated, but the filter paper, I hope, will keep most grounds out of the seal area. Grounds in the seal means leaks, so I don't know how well this will continue to work. Most people would throw the machine out if this happened, I know, but I am willing to work with something imperfect.

Look, for the price you aren't going to get everything, but in this machine the guts seem the same as on the better models, and you can't make up for bad how. I drive an older Saturn. Many of the parts inside, like the wiper motor assembly, by Bosch Germany, are quite good. So for 3k, the car is a steal if you count the internal quality and don't give a rip about window dressing. Reminds me of this machine. I fix minor things if I can, and enjoy a better performance from better guts, which this machine seems to have. (Posted on 1/26/2014)
Hard to fit a portafilterReview by Decaf
First try and milk did not foam well. It was hard to fit a portafilter into a machine, harder than in Aroma or Barista. (Posted on 8/27/2013)
Very happy with this machineReview by JeffB
This is my first espresso machine. I bought a certified refurbished stainless steel model, and I really couldn't be happier.

After watching Gail and Kat's videos with comparisons and demonstrations, I was already very comfortable with the ins and outs of how to operate it, and was able to quickly start making excellent shots.

I'm not a sophisticated coffee connoisseur, however I know now why I almost never drank coffee at home. I'll just say that I will soon be donating my Mr. Coffee to Goodwill.

I can honestly say that the drinks I am making at home with this little guy are about as good as going to my local coffee bar. I am now typically buying locally roasted beans and grinding them with my magic bullet (I know...) though I will upgrade to a real burr grinder some day.

I use a few techniques that have enhanced my shots:

- I tamp/polish the grounds, using the included tamper/scoop, like you would with a non-pressurized portafilter
- I also do a pre-infusion: switch to brew for about 5-7 seconds, just before the coffee is released. Then switch it to the vertical "off" position, wait 5-7 seconds, then switch to brew and pull the 2 oz shot.

This increases the extraction time and also increases the amount of crema, making an excellent shot.

I'm pretty happy with the panerello steam wand too. It seems designed for an "all purpose" application, makes good micro foam, but usually with some larger foam on top, so you pretty much always get both. If I'm doing a caffe crema or macchiato I just scoop off the large foam before pouring into the shot.

It really is a great machine with a nice price. (Posted on 8/25/2013)
good machineReview by bob
small, powerful pump, works well with the add-on non-pressurized portafilter. I have not tried with the pressurized one yet, they usually fail quickly, so why bother.

It is a bit slow to heat up the water for shot-making, it seemed to me compared with others, but maybe just because it wasn't primed when I started it up. I finally read directions, and now know how to reprime if it loses water. Overall, solved a problem.

The good is the pump and the seal has backup seals, complex ridges to assure a water tight fit. It is unlikely to blow out until it is near completely gone. And they sell new ones that look reasonably easy to replace, though I'd recommend you bring machine in and have them slip the new one in when you need it.

The bad: the plastic cover on top has no hinges and its fit is truly fiddly and uncertain. It is spit in the wind to put back in place. But it's all very minor when you consider the quality of the shots, pretty much good as any around. Upgrade your grinder before you upgrade this machine. I use a Mazzer major I bought cheap on ebay and rebuilt with new teeth and some chute mods on it. I upgraded from a Briel 400 machine I found for 25 at goodwill years ago, but its gasket was faulty design, so finally I had to get something else. This is doing the job. Thanks for the help at the shop, you earned my loyalty! Bob (Posted on 8/17/2013)
Great unit for its priceReview by CHARLES
Produces very acceptable shots with good crema.
What I use daily:
Water: Diamond Distilled (Mountain Valley's spring water that is steam distilled.)
Beans: Allegro's "Bel Canto" organic
Grinder: Baratza Maestro Plus, internally recalibrated by adjusting the set screw to "finest" grind and then externally set to maximum fineness "0". Maxed out the unit.
Procedure: I measure 16.0 grams of grounds into the double basket. I need to tamp halfway through since the grounds would overflow the basket. I am getting all 16.0 grams in the basket. My final tamp is with a lot of pressure; probably more than 30 pounds. This is my attempt to slow the brewing process.
The first double shot pours in 16 seconds. Then, I wait for the boiler to reach brewing temperature again, and then I pour a second double shot for 12 seconds. This gets me a pretty good quad cup. This stretches the grounds somewhat when comparing the first and second double shots on their own, but the second shot is surprisingly not sour. This probably only holds for my choice of beans, grind, water, and tamp pressure.
( I do have the non-pressurized portafilter, but I will need a new grinder it pours through too quickly. ) (Posted on 6/10/2013)
You get what you pay for, but read on.Review by Lee
First, this is a great machine for the price. I replaced a several-years-old Lello Ariete machine that died. Same price range, but the Saeco is much quieter. There are a bunch of minor negatives, but again, you get what you pay for. In my case, I opted to put money into a grinder instead, and bought a Baratza Preciso from SCG to pair with this. What they say about a grinder making all the difference is true. Also note that I roast my own beans. I believe that the grinder+beans combo for me means this machine can't go very much wrong.

The negatives are all minor. The portafilter is lighter and cheaper than, say, the Starbucks I saw recently that was obviously brass. The machine weighs nothing, so it requires two hands to lock in the filter or remove it. It is going to cost me $60 to buy a simple bottomless portafilter at some point. Steam is anemic, but I don't use it so it wasn't an issue. And there's a weird metal-to-metal feel to locking the filter in place. But it doesn't leak and ultimately makes a great shot.

Positives: it's inexpensive and gets the job done if you have good beans and a good grind. It has a small footprint, and it looks good.

This was my first order from Seattle Coffee Gear and I'm very happy with the service. (Posted on 5/7/2013)
Wonderful home machineReview by MLo
The Saeco Poemia is a wonderful home espresso machine. I purchased it a few weeks ago as a starter machine for myself and I can already tell I will not be needing to upgrade for a very long time. The espresso shots pulled are rich and flavorful and the panarello wand produces great foam as well as heats the milk in less than a minute. This little espresso machine is wonderful and for the price you can't beat it. (Posted on 4/17/2013)
good espresso, better with real portafilter, inconsistent steamReview by James
I've had my poemia for several months now and am generally pretty happy with it. I found that the pressurized portafilter made acceptable espresso, but it really started to shine when I got the bottomless portafilter and upgraded to a baratza preciso grinder. Now it makes excellent espresso. It really is true what they say about having a quality grinder.

The steam unfortunately is not nearly as consistent. I've found that the first blast of steam is super wet and the second is usually pretty weak. After that, its a crap shoot of whether it will be powerful enough for proper steaming. On a good day I can get excellent foam sufficient enough to make some rudimentary art. Most days, however, I can only get a little bit of OK foam.

I've tried cleaning the machine and I did not notice a significant improvement in its ability to steam. (Posted on 4/8/2013)
Great Espresso MachineReview by Clint
After 6 years of service of my previous machine (Capresso steam driven) this was my choice as a replacement. Although the pressurized portafilters are a no brainer for making espresso, I wasn't thrilled with the flavor. So I order the bottomless portafilter from SCG. The difference is night and day. True, it is much more difficult to get a consistent shot, but the flavor is much better. I am also using a 53 mm RattleWare tamper.

It's not noted but the coffee scoop doubles a tamper. It's obviously made to be used as such. I did find that the grind should be the consistency of drip if using the pressurized portafilter.

I agree with SGC's review of the machine so I won't bother to repeat it.

My only complaint with the machine is that it will not keep the brew and steam temperature while pulling a shot or steaming milk. I've found that I can steam 5oz of milk ok and then run 2oz of water through the brew group and let the machine come back up to temp. Sometimes the shot will finish before the temp light goes out, sometimes not.

Overall, I am very happy with the machine and happy with ordering from SCG (Posted on 3/25/2013)
Excellent choice!Review by CC
Even though there is some involvement with preparing a cup of coffee, the result is worth the extra few minutes, compared to just a cup of drip coffee. I do not use this machine every day, but often enough to remain well versed in the process. For an inexpensive machine, the coffee rivals what I get at the coffee shop. (Posted on 3/19/2013)

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Warranty Information for the Saeco Poemia Espresso Machine

What it Covers: Saeco espresso machines, coffee makers and grinders

Length: 1 Year

Who Supports the Warranty: Saeco

Warranty Contact Information: 800-933-7876

Eligible for SCG Extended Warranty? Yes (Espresso machines only)

Can SCG Repair? Yes, read more about our repair services

Caring for the Saeco Poemia Espresso Machine

  • Descale every two to three months. We recommend using Dezcal.
  • Wash all removable components with soap and water on a regular basis. (Many are not dishwasher safe.)
  • Remove and clean the panarello wand weekly.
  • Clean brew head with group head brush weekly.

User Manuals for your Saeco Poemia Espresso Machine


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