Manufacturer Warranty Directory

Looking for information on your product's manufacturer warranty? This directory includes the most up-to-date details we have from manufacturers, including warranty duration, coverage notes and how to contact them for warranty support.

Acaia Warranty Information

What it Covers: Acaia Scale

Length:2 years from purchase date (customer is responsible for freight charges when sending in the defective scale and receiving the replacement.)

Who Supports the Warranty: Acaia, warranty covers manufacturer defects within 2 years of the purchase date.

Warranty Contact Information: Email at support@acaia.co

Eligible for SCG Extended Warranty? No


Ascaso Warranty Information

What it Covers: Ascaso equipment

Length: 1 year parts and labor

Who Supports the Warranty: Seattle Coffee Gear

Warranty Contact Information: 866-372-4734 or email us at warranty@seattlecoffeegear.com

Notes: Read more about Seattle Coffee Gear's Warranty coverage.

Eligible for SCG Extended Warranty? No

Can SCG Repair? Yes, read more about our repair services


Auber Instruments Warranty Information

What it Covers: PIDs (Proportional Integral Derivative Controllers)

Length: 90 days

Who Supports the Warranty: Seattle Coffee Gear

Warranty Contact Information: 866-372-4734 or email at warranty@seattlecoffeegear.com

Notes: Read more about Seattle Coffee Gear's Warranty coverage.

Eligible for SCG Extended Warranty? No

Can SCG Repair? Yes, read more about our repair services


Baratza Warranty Information

⚠ WARNING: This product can expose you to chemicals, including Chromium, which is known to the State of California to cause cancer and/or reproductive harm. For more information, visit www.P65Warnings.ca.gov

What it Covers: Grinders

Length: 1 Year

Who Supports the Warranty: Baratza

Warranty Contact Information: 877-701-2021

Notes: Baratza has excellent troubleshooting resources on their website. If you're experiencing an issue with your grinder, definitely look here first.

Eligible for SCG Extended Warranty? No

Can SCG Repair? No, Tune-up Only read more about our repair services


Bodum Warranty Information

What it Covers: Bodum coffee presses

Length: 1 Year

Who Supports the Warranty: Bodum

Warranty Contact Information: 800-232-6386

Notes: Glass components and carafes do not have a warranty against breakage, etc.

Eligible for SCG Extended Warranty? No


Bonavita Warranty Information

What it Covers: Coffee makers, Kettles, Scales & Pour over stands 

Length: 1 Year (Kettles, Scales, Metropolitan and Connoisseur Drip Brewers), 2 Years (BV1500TS and BV1900TS Drip Brewers)

Who Supports the Warranty: Bonavita. Warranty covers manufacturer defects only, carafes are not covered unless they arrive with cracks or defects.

Warranty Contact Information: 855-664-1252 or email at info@bonavitaworld.com

Eligible for SCG Extended Warranty? No


Braun Warranty Information

⚠ WARNING: This product can expose you to chemicals, including Acrylamide, which is known to the State of California to cause cancer and/or reproductive harm. For more information, visit www.P65Warnings.ca.gov


What it Covers: Braun MultiServe coffee makers

Length: 3 Years

Who Supports the Warranty: Braun Household

Warranty Contact Information: 1 (888) 977-3578

Eligible for SCG Extended Warranty? No

Can SCG Repair? No


Breville Warranty Information

What it Covers: Breville espresso machines, grinders and blenders

Length: 2 Years Oracle Touch, Oracle, Dual Boiler, Barista Touch, Barista Pro, Bambino and Precision Brewer, 1 Year (All other new equipment)

Who Supports the Warranty: Breville USA

Warranty Contact Information: 866-273-8455

Eligible for SCG Extended Warranty? Yes (Espresso Machines Only)

Can SCG Repair? Yes; only as covered by SCG warranty. Read more about our repair services.

Note: Please register your product with Breville for warranty support.


Brewista Warranty Information

What it Covers: Electric kettles and scales

Length: 1 Year

Who Supports the Warranty: Brewista

Warranty Contact Information: 888-538-8683

Eligible for SCG Extended Warranty? No


Bunn Warranty Information

What it Covers: BUNN equipment

Length:

  • Airpots, carafes, decanters and servers: 1 year parts and labor
  • Circuit and control boards: 3 years parts labor
  • Refrigeration equipment: 5 years parts, 1 year labor
  • Burrs: 4 years parts and labor
  • Other: 2 years parts, 1 year labor

Or: Enter your Serial Number at Bunn's Warranty Portal;

Warranty Point of Contact: BUNN

Warranty Contact Information: (217) 529-6601

Can SCG Repair? No


Chemex Warranty Information

What it Covers: Manufacturer's defects for Chemex Classic and Glass-Handles Coffee Makers

Length: 1 Year

Who Supports the Warranty: Chemex

Warranty Contact Information: 800.243.6399

Eligible for SCG Extended Warranty? No


Compak Warranty Information

What it Covers: Compak grinders

Length: 1 Year

Warranty Point of Contact: Seattle Coffee Gear, read more about Seattle Coffee Gear's Warranty coverage

Contact Information: 866-372-4734 or email at warranty@seattlecoffeegear.com

Eligible for SCG Extended Warranty? No

Can SCG Repair? No


Crossland Coffee Warranty Information

What it Covers: Crossland espresso machines

Length: 1 Year

Who Supports the Warranty: Seattle Coffee Gear, read more about Seattle Coffee Gear's Warranty coverage.

Warranty Contact Information: 866-372-4734 or email us at warranty@seattlecoffeegear.com

Eligible for SCG Extended Warranty? Yes

Can SCG Repair? Yes, read more about our repair services


DeLonghi Warranty Information

⚠ WARNING: This product can expose you to chemicals, including Acrylamide, which is known to the State of California to cause cancer and/or reproductive harm. For more information, visit www.P65Warnings.ca.gov


What it Covers: DeLonghi espresso machines, coffee makers and grinders

Length: 1 Year (Small espresso machines, capsule machines, coffee makers, grinders and other electronics), 2 Years (Superautomatic espresso machines)

Who Supports the Warranty: DeLonghi

Warranty Contact Information: 800-322-3848

Eligible for SCG Extended Warranty? No

Can SCG Repair? Yes (Superautomatic espresso machines only). Read more about our repair services.


Espro Warranty Information

What it Covers: Espro tampers, frothing pitchers and french presses

Length: 1 Year

Who Supports the Warranty: Espro

Warranty Contact Information: 604-366-3392 or email at info@espro.ca

Eligible for SCG Extended Warranty? No

Note: Please note that Espro will repair calibrated tampers, have replacement filters and shafts available for presses, and will replace pitchers and Dillinger tampers if they are deemed defective and still covered by warranty.


Eureka Warranty Information

What it Covers: Eureka Grinders

Length:

  • Home Use: 1 year parts and labor
  • Commercial Use: 1 year parts and labor

Warranty Point of Contact: Seattle Coffee Gear, read more about Seattle Coffee Gear's Warranty coverage.

Contact Information: 866-372-4734 or email us at warranty@seattlecoffeegear.com

Eligible for SCG Extended Warranty? No

Can SCG Repair? Yes, read more about our repair services


Fellow Warranty Information

What it Covers: Stagg EKG and EKG+

Length: 1 Year

Who Supports the Warranty: Fellow Products

Warranty Contact Information: hello@fellowproducts.com

Eligible for SCG Extended Warranty? No


Ilsa Warranty Information

What it Covers: ILSA stovetop espresso makers

Length: 30 days covering manufacturer deffects

Who Supports the Warranty: European Gift

Warranty Contact Information: 914-664-3448

Eligible for SCG Extended Warranty? No

Can SCG Repair? No


Izzo Warranty Information

What it Covers: Izzo espresso machines

Length: 1 year parts and labor

Who Supports the Warranty: Seattle Coffee Gear, read more about Seattle Coffee Gear's Warranty coverage.

Warranty Contact Information: 866-372-4734 or email us at warranty@seattlecoffeegear.com

Can SCG Repair? Yes, read more about our repair services


Jura Capresso Warranty Information

What it Covers: Jura and Capresso espresso machines, coffee makers, tea makers, grinders and milk frothers

Length: 1 Year (Refurbished Jura-branded equipment, all Capresso-branded equipment), 2 Years (New Jura-branded superautomatic espresso machines)

Who Supports the Warranty: Jura

Warranty Contact Information: 800-767-3554

Eligible for SCG Extended Warranty? No

Can SCG Repair? No

Note:Capresso-branded equipment is often replaced rather than repaired during the warranty period, whereas Jura-branded superautomatics have a repair process managed directly by the company (located on the East Coast of the US).


La Marzocco Warranty Information

What it Covers: La Marzocco espresso machines

Home Use

  • GS/3: 13 months
  • Linea Mini: 2 years

Warranty Point of Contact: Seattle Coffee Gear

Contact Information: 866-372-4734 or email at warranty@seattlecoffeegear.com

Eligible for SCG Extended Warranty? No

Can SCG Repair? Yes, read more about our repair services


Commercial Use

Length: 13 months parts, 90 days labor

Warranty Point of Contact: Seattle Coffee Gear

Contact Information: 866-372-4734 or email at warranty@seattlecoffeegear.com

Can SCG Repair? Yes, read more about our repair services


Mahlkonig Warranty Information

What it Covers: Mahlkonig grinders

Length: 1 Year

Warranty Point of Contact: Mahlkonig

Contact Information: 831-438-9800

Can SCG Repair? No


Mazzer Warranty Information

What it Covers: Mazzer grinders

Length: 1 Year

Warranty Point of Contact: Seattle Coffee Gear, read more about Seattle Coffee Gear's Warranty coverage

Contact Information: 866-372-4734 or email us at warranty@seattlecoffeegear.com

Eligible for SCG Extended Warranty? No

Can SCG Repair? Yes, read more about our repair services


Miele Warranty Information

What it Covers: Miele espresso machines

Length: 2 Year

Who Supports the Warranty: Miele

Warranty Contact Information: 1-800-999-1360

Returns: Contact Miele for Authorization at 1-800-999-1360

Eligible for SCG Extended Warranty?Yes

Can SCG Repair?Yes


Nuova Simonelli Warranty Information

What it Covers: Nuova Simonelli espresso machines

Home Use

Length: 1 year (Musica and Oscar II)

Warranty Point of Contact: Seattle Coffee Gear

Contact Information: 866-372-4734 or email us at warranty@seattlecoffeegear.com

Eligible for SCG Extended Warranty? Yes

Can SCG Repair? Yes, read more about our repair services


Commercial Use

Length: Gold Plan Required; 2 years parts, 1 year labor

Warranty Point of Contact: Nuova Simonelli USA

Contact Information: 360-366-2226

Eligible for SCG Extended Warranty? No

Can SCG Repair? No

Note: Commercial use espresso machines require Nuova Simonelli Gold or Platinum service plans. Self installation or improper water quality may void your commercial warranty. Call 866-372-4734 to set up your warranty package.


Oxo Warranty Information

What it Covers:OXO On Electrics

Length: 2 Year

Who Supports the Warranty: OXO

Warranty Contact Information: 800.545.4411

Eligible for SCG Extended Warranty? No


Rancilio Warranty Information

What it Covers: Rancilio home espresso machines and grinders

Length: 1 year parts and labor (Silvia and Rocky)

Warranty Point of Contact: Seattle Coffee Gear

Contact Information: 866-372-4734 or email us at warranty@seattlecoffeegear.com

Eligible for SCG Extended Warranty? Yes (Silvia only)

Can SCG Repair? Yes, read more about our repair services


Rocket Espresso Warranty Information

What it Covers: Rocket Espresso home machines and grinders

Length:

  • Espresso Machines: 3 years parts and labor
  • Grinders: 1 year parts and labor

Warranty Point of Contact: Seattle Coffee Gear, read more about Seattle Coffee Gear's Warranty coverage.

Contact Information: 866-372-4734 or email us at warranty@seattlecoffeegear.com

Eligible for SCG Extended Warranty? Yes

Can SCG Repair? Yes, read more about our repair services


Saeco Warranty Information

What it Covers: Philips Saeco espresso machines, coffee makers and grinders

Length: 1 Year

Who Supports the Warranty: Philips Saeco

Warranty Contact Information: 800-933-7876

Eligible for SCG Extended Warranty? Yes (Espresso machines only)

Can SCG Repair? Yes, read more about our repair services


SCG Refurbished Machine Warranty Information

What it Covers: SCG's Certified Refurbished Equipment. Including Philips, Saeco, Delonghi, Rocket, Rancilio, Francis Francis Refurbished Equipment

Length: 6 months

Who Supports the Warranty: Seattle Coffee Gear, read more about Seattle Coffee Gear's Warranty coverage.

Warranty Contact Information: 866-372-4734 or email us at warranty@seattlecoffeegear.com

Eligible for SCG Extended Warranty? Yes

Can SCG Repair? Yes, read more about our repair services


Slayer Warranty Information


Technivorm Warranty Information

What it Covers: Technivorm coffee makers

Length: 5 Years

Who Supports the Warranty: Technivorm USA

Warranty Contact Information: 1-855-662-2200

Eligible for SCG Extended Warranty? No

Can SCG Repair? No

Subscribe

Finally, something for that inbox

Join our email list and be the first to learn about exclusive offers and new products.

close

Join our email list

GET 10% OFF ONE ITEM*

Be the first to learn about exclusive offers and new products - starting today!

 

JOIN
*Some exclusions apply. See email coupon for more details.