Manufacturer Warranty Directory

Looking for information on your product's manufacturer warranty? This directory includes the most up-to-date details we have from manufacturers, including warranty duration, coverage notes and how to contact them for warranty support.

ADE Warranty Information

What it Covers:

ADE Pocket Scale

Length: 3 Years
Who Supports the Warranty: Frieling USA
Warranty Contact Information: Email Frieling Support Phone: 800.827.2582 or 704.329.5100
Eligible for SCG Extended Warranty? No


Ascaso Warranty Information

What it Covers: Ascaso equipment

Length: 1 year parts and labor

Who Supports the Warranty: Seattle Coffee Gear

Warranty Contact Information: 866-372-4734 or email us at warranty@seattlecoffeegear.com

Notes: Read more about Seattle Coffee Gear's Warranty coverage.

Eligible for SCG Extended Warranty? No

Can SCG Repair? Yes, read more about our repair services


Auber Instruments Warranty Information

What it Covers: PIDs (Proportional Integral Derivative Controllers)

Length: 90 days

Who Supports the Warranty: Seattle Coffee Gear

Warranty Contact Information: 866-372-4734 or email at warranty@seattlecoffeegear.com

Notes: Read more about Seattle Coffee Gear's Warranty coverage.

Eligible for SCG Extended Warranty? No

Can SCG Repair? Yes, read more about our repair services


Baratza Warranty Information

What it Covers: Grinders

Length: 1 Year

Who Supports the Warranty: Baratza

Warranty Contact Information: 877-701-2021

Notes: Baratza has excellent troubleshooting resources on their website. If you're experiencing an issue with your grinder, definitely look here first.

Eligible for SCG Extended Warranty? No

Can SCG Repair? Yes, read more about our repair services


Behmor Warranty Information

What it Covers: Behmor roasters, Behmor Brazen Brewer coffee maker.

Length: 1 year on roasters, Behmor Connected Coffee Maker and accessories | 2 years on Brazen Plus Brewer

Who Supports the Warranty: Behmor

Warranty Contact Information: Behmor online support

Eligible for SCG Extended Warranty? No

Can SCG Repair? No

Note: Please note that to receive warranty support, you must register your equipment with Behmor. Read additional warranty information for the Behmor Connected Coffee Maker


Bialetti Warranty Information

What it Covers: Bialetti stovetop coffee makers

Length: 1 Year

Who Supports the Warranty: Bialetti USA

Warranty Contact Information: 800-421-6290

Eligible for SCG Extended Warranty? No


Bodum Warranty Information

What it Covers: Bodum coffee presses

Length: 1 Year

Who Supports the Warranty: Bodum

Warranty Contact Information: 800-232-6386

Notes: Glass components and carafes do not have a warranty against breakage, etc.

Eligible for SCG Extended Warranty? No


Bonavita Warranty Information

What it Covers: Coffee makers, Kettles, Scales & Pour over stands 

Length: 1 Year (Kettles, Scales & Pour over stands), 2 Years (Coffee makers)

Who Supports the Warranty: Bonavita. Warranty covers manufacturer defects only, carafes are not covered unless they arrive with cracks or defects.

Warranty Contact Information: 855-664-1252 or email at info@bonavitaworld.com

Eligible for SCG Extended Warranty? No


Breville Warranty Information

What it Covers: Breville espresso machines, grinders and blenders

Length: 2 Years (Oracle & Dual Boiler), 1 Year (All other new equipment), 6 months (Refurbished Models)

Who Supports the Warranty: Breville USA

Warranty Contact Information: 866-273-8455

Eligible for SCG Extended Warranty? Yes (Excludes YouBrew)

Can SCG Repair? Yes; only as covered by SCG warranty. Read more about our repair services.

Note: Please register your product with Breville for warranty support.


Coffee Bean Vac Warranty Information

What it Covers: Coffee Bean Vac

Length: 1 Year

Who Supports the Warranty: Bean Vac

Warranty Contact Information: 866-713-1678

Eligible for SCG Extended Warranty? No

Can SCG Repair? No


Compak Warranty Information

What it Covers: Compak grinders

Length: 1 Year

Who Supports the Warranty: Seattle Coffee Gear, read more about Seattle Coffee Gear's Warranty coverage

Warranty Contact Information: 866-372-4734 or email at warranty@seattlecoffeegear.com

Eligible for SCG Extended Warranty? No

Can SCG Repair? Yes, read more about our repair services


Crossland Coffee Warranty Information

What it Covers: Crossland espresso machines

Length: 1 Year

Who Supports the Warranty: Seattle Coffee Gear, read more about Seattle Coffee Gear's Warranty coverage.

Warranty Contact Information: 866-372-4734 or email us at warranty@seattlecoffeegear.com

Eligible for SCG Extended Warranty? Yes

Can SCG Repair? Yes, read more about our repair services


DeLonghi Warranty Information

What it Covers: DeLonghi espresso machines, coffee makers and grinders

Length: 1 Year (Small espresso machines, capsule machines, coffee makers, grinders and other electronics), 2 Years (Superautomatic espresso machines)

Who Supports the Warranty: DeLonghi

Warranty Contact Information: 800-322-3848

Eligible for SCG Extended Warranty? No

Can SCG Repair? Yes (Superautomatic espresso machines only). Read more about our repair services.


Espro Warranty Information

What it Covers: Espro tampers, frothing pitchers and french presses

Length: 1 Year

Who Supports the Warranty: Espro

Warranty Contact Information: 604-366-3392 or email at info@espro.ca

Eligible for SCG Extended Warranty? No

Note: Please note that Espro will repair calibrated tampers, have replacement filters and shafts available for presses, and will replace pitchers and Dillinger tampers if they are deemed defective and still covered by warranty.


Hario Warranty Information

What it Covers: Pour over coffee makers and grinders

Length: 1 Year

Who Supports the Warranty: Sungarden Tea

Warranty Contact Information: 626.202.0323

Eligible for SCG Extended Warranty? No


Hottop Warranty Information

What it Covers: Hottop roasters

Length: 1 Year

Who Supports the Warranty: Hottop

Warranty Contact Information: Email Hottop at hottop@hottopusa.com

Eligible for SCG Extended Warranty? No

Can SCG Repair? No


Handpresso Warranty Information

What it Covers: Handpresso portable espresso maker

Length:1 Year

Who Supports the Warranty: Seattle Coffee Gear, read more about Seattle Coffee Gear's Warranty coverage.

Warranty Contact Information: 866-372-4734 or email at warranty@seattlecoffeegear.com

Eligible for SCG Extended Warranty? No


Ilsa Warranty Information

What it Covers: ILSA stovetop espresso makers

Length: 30 days covering manufacturer deffects

Who Supports the Warranty: European Gift

Warranty Contact Information: 914-664-3448

Eligible for SCG Extended Warranty? No

Can SCG Repair? No


Izzo Warranty Information

What it Covers:

Izzo espresso machines

Length: 2 Years
Who Supports the Warranty: Seattle Coffee Gear
Warranty Contact Information: 866-372-4734 or email us at warranty@seattlecoffeegear.com
Notes: Read more about Seattle Coffee Gear's Warranty coverage.
Eligible for SCG Extended Warranty? Yes
Can SCG Repair? Yes. Read more about our out-of-warranty repair services.


Jura Capresso Warranty Information

What it Covers: Jura and Capresso espresso machines, coffee makers, tea makers, grinders and milk frothers

Length: 1 Year (Refurbished Jura-branded equipment, all Capresso-branded equipment), 2 Years (New Jura-branded superautomatic espresso machines)

Who Supports the Warranty: Jura

Warranty Contact Information: 800-767-3554

Eligible for SCG Extended Warranty? No

Can SCG Repair? No

Note:Capresso-branded equipment is often replaced rather than repaired during the warranty period, whereas Jura-branded superautomatics have a repair process managed directly by the company (located on the East Coast of the US).


Klean Kanteen Warranty Information

What it Covers:

Water and coffee Kanteens as well as coffee caps

Length: 1 Year
Who Supports the Warranty: Klean Kanteen
Warranty Contact Information: Klean Kanteen's warranty claim form
Notes: If you receive any Klean Kanteen items with manufacturing defects such as a pinhole leak, a split weld, damages from transit etc., Klean Kanteen will be more than happy to replace them.
Eligible for SCG Extended Warranty? No


Krups Warranty Information

What it Covers: Krups espresso machines and coffee makers

Length: 1 Year

Who Supports the Warranty: Krups USA

Warranty Contact Information: 800-526-5377

Eligible for SCG Extended Warranty? No

Can SCG Repair? No

Note: If a product is proved to be defective, Krups will repair or replace the machine with no charge to the customer.


La Cafetiere Warranty Information

What it Covers: La Cafetiere French presses, tea swizzles and cups

Length: 1 Year

Who Supports the Warranty: La Cafetiere

Warranty Contact Information: 206-297-6170 or email at customerserviceus@lacafetiere.com

Eligible for SCG Extended Warranty? No


La Marzocco Warranty Information

What it Covers: La Marzocco espresso machines

Length: Home Use: 1 year parts and labor (GS/3 and Linea Mini), Commercial Equipment: 13 months parts, 3 months labor

Who Supports the Warranty: Seattle Coffee Gear

Warranty Contact Information: 866-372-4734 or email at warranty@seattlecoffeegear.com

Eligible for SCG Extended Warranty? Yes (GS/3 and Linea Mini only).

Can SCG Repair? Yes, read more about our repair services


La Pavoni Warranty Information

What it Covers: La Pavoni espresso machines

Length: 1 Year

Who Supports the Warranty: European Gift

Warranty Contact Information: 914-664-3448

Eligible for SCG Extended Warranty? No

Can SCG Repair? Yes, read more about our repair services


La Spaziale Warranty Information

What it Covers: La Spaziale espresso machines

Length: 2 Years

Who Supports the Warranty: Seattle Coffee Gear, read more about Seattle Coffee Gear's Warranty coverage.

Warranty Contact Information: 866-372-4734 or email us at warranty@seattlecoffeegear.com

Eligible for SCG Extended Warranty? Yes

Can SCG Repair? Yes, read more about our repair services


Macap Warranty Information

What it Covers: Macap Grinders

Length: 1 Year

Who Supports the Warranty: Seattle Coffee Gear, read more about Seattle Coffee Gear's Warranty coverage

Warranty Contact Information: 866-372-4734 or email us at warranty@seattlecoffeegear.com

Eligible for SCG Extended Warranty? No

Can SCG Repair? Yes, read more about our repair services


Mahlkonig Warranty Information

What it Covers: Mahlkonig grinders

Length: 1 Year

Who Supports the Warranty: Mahlkonig

Warranty Contact Information: 831-438-9800

Eligible for SCG Extended Warranty? No

Can SCG Repair? Yes, read more about our repair services


Mazzer Warranty Information

What it Covers: Mazzer grinders

Length: 1 Year

Who Supports the Warranty: Seattle Coffee Gear, read more about Seattle Coffee Gear's Warranty coverage

Warranty Contact Information: 866-372-4734 or email us at warranty@seattlecoffeegear.com

Eligible for SCG Extended Warranty? No

Can SCG Repair? Yes, read more about our repair services


MyPressi Warranty Information

What it Covers: MyPressi portable espresso maker

Length: 1 Year

Who Supports the Warranty: MyPressi, require original proof of purchase for verification.

Warranty Contact Information: 408-770-8508 or email at support@mypressi.com

Eligible for SCG Extended Warranty? No


Nesco Warranty Information

What it Covers:

Nesco Coffee Bean Roaster

Length: 1 Year
Who Supports the Warranty: Nesco
Warranty Contact Information: 800-288-4545


Nespresso Warranty Information

What it Covers: Nespresso espresso machines and milk frothers

Length: 1 Year

Who Supports the Warranty: Nespresso

Warranty Contact Information: 800-562-1465

Eligible for SCG Extended Warranty? No

Can SCG Repair? No

Note: Nespresso's excellent service includes a loaner machine of the same type sent to you with the return label for broken equipment. Once your machine is repaired, it is returned and includes a label to return the loaner.


Nuova Simonelli Warranty Information

What it Covers: Nuova Simonelli espresso machines and grinders

Length: Home Use: 1 year parts and labor (Musica, Oscar, Grinta & MCI), Commercial Equipment: 2 year parts, 3 months labor (can be extended to one year with Gold Plan)

Who Supports the Warranty: Seattle Coffee Gear, Extended Gold Plan supported by Nuova Simonelli

Warranty Contact Information: 866-372-4734 or email us at warranty@seattlecoffeegear.com

Eligible for SCG Extended Warranty? Yes, home machines

Can SCG Repair? Yes, read more about our repair services


Pasquini Warranty Information

What it Covers: Pasquini espresso machines and grinders

Length: 2 Years

Who Supports the Warranty: Seattle Coffee Gear, read more about Seattle Coffee Gear's Warranty coverage.

Warranty Contact Information: 866-372-4734 or email us at warranty@seattlecoffeegear.com

Eligible for SCG Extended Warranty? Yes (Espresso machines only)

Can SCG Repair? Yes, read more about our repair services


Quick Mill Warranty Information

What it Covers: Quick Mill espresso machines

Length: 2 Years

Who Supports the Warranty: Seattle Coffee Gear, read more about Seattle Coffee Gear's Warranty coverage.

Warranty Contact Information: 866-372-4734 or email us at warranty@seattlecoffeegear.com

Eligible for SCG Extended Warranty? Yes

Can SCG Repair? Yes, read more about our repair services


Rancilio Warranty Information

What it Covers: Rancilio espresso machines and grinders

Length: Home Use: 1 year parts and labor (Silvia and Rocky), Commercial Equipment: 1 year parts, 3 months labor

Who Supports the Warranty: Seattle Coffee Gear

Warranty Contact Information: 866-372-4734 or email us at warranty@seattlecoffeegear.com

Eligible for SCG Extended Warranty? Yes (Silvia only)

Can SCG Repair? Yes, read more about our repair services

Note: The Silvia and Rocky are eligible for SCG's standard warranty support and service, learn more about what's covered. All other espresso machines and grinders are covered by a limited, commercial-class warranty. For more information on service and support, please discuss with your commercial sales rep.


Rocket Espresso Warranty Information

What it Covers: Rocket Espresso machines

Length: Home Use: 2 year parts and labor (R60v, R58, Evoluzione R, Type V, Appartamento, Fausto Grinder), Commercial Equipment: 1 year parts, 3 months labor

Who Supports the Warranty: Seattle Coffee Gear, read more about Seattle Coffee Gear's Warranty coverage.

Warranty Contact Information: 866-372-4734 or email us at warranty@seattlecoffeegear.com

Eligible for SCG Extended Warranty? Yes, up to 2 years for home equipment only

Can SCG Repair? Yes, read more about our repair services


Saeco Warranty Information

What it Covers: Saeco espresso machines, coffee makers and grinders

Length: 1 Year

Who Supports the Warranty: Saeco

Warranty Contact Information: 800-933-7876

Eligible for SCG Extended Warranty? Yes (Espresso machines only)

Can SCG Repair? Yes, read more about our repair services


SCG Refurbished Machine Warranty Information

What it Covers: SCG's Certified Refurbished Equipment. Including Saeco, Delonghi, Rocket, Rancilio, Francis Francis Refurbished Equipment

Length: 6 months

Who Supports the Warranty: Seattle Coffee Gear, read more about Seattle Coffee Gear's Warranty coverage.

Warranty Contact Information: 866-372-4734 or email us at warranty@seattlecoffeegear.com

Eligible for SCG Extended Warranty? Yes

Can SCG Repair? Yes, read more about our repair services


Technivorm Warranty Information

What it Covers: Technivorm coffee makers

Length: 5 Years

Who Supports the Warranty: Technivorm USA

Warranty Contact Information: 1-855-662-2200

Eligible for SCG Extended Warranty? No

Can SCG Repair? No

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