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Saeco Via Venezia Espresso Machine

SKU# ESE119A0120

Availability: In stock

$299.00

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$299.00

Quick Overview

The Saeco Via Venezia is beautifully constructed with a stainless steel casing. It incorporates some of Saeco's most time-tested features. The Via Venezia produces creamy, robust espresso each and every time. You'll also find the panarello has a frothing tip for perfect form, a large water tank, a powerful pump rated at 15 BAR of pressure and a safe, and a rapid recovery boiler that keeps the hot water coming.
Saeco Via Venezia Espresso Machine

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The Saeco Via Venezia is beautifully constructed with a stainless steel casing. It incorporates some of Saeco's most time-tested features. The Via Venezia produces creamy, robust espresso each and every time thanks to the ease of a pressurized portafilter. You'll also find the panarello has a frothing tip for perfect foam, a large water tank, a powerful pump rated at 15 BAR of pressure and a safe, and a rapid recovery boiler that keeps the hot water coming.

Features & Functionality of the Saeco Via Venezia

  • Simple Brewing: Fill the pressurized portafilter to level with finely ground espresso and twist the portafilter onto the brew head. Press the brew button to initiate brewing and then press again to stop.
  • Frothing Tip For Perfect Foam: Like magic, your Via Venezia steaming wand will make beautiful foam just by slipping on the panarello frothing tip. Mounted on a swivel joint, the wand conveniently swings aside and clean up is a snap.
  • Don't Let the Grind Get You Down: The right pressure used to pack a portafilter makes a huge difference in the quality of espresso produced. The Via Venezia's heavy-duty pressurized portafilter does away with that concern by pressurizing the brewing chamber to improve extraction, promoting the perfect brewing conditions.
  • Big Water Tank: The 68 ounce water reservoir is prefect for home entertaining. You can brew a number of espressos and then refill the reservoir right where it's at, even if it is still brewing. Simple to remove, the reservoir can also be carried to a faucet.
  • Powerful Pump: The Saeco Via Venezia boasts a powerful vibratory pump rated at 15 BAR of pressure, the same pump found on top of the line Saeco espresso machines to pull maximum flavor from the coffee beans.
  • Removable Cup Tray, Drip Pan & Cup Warming Shelf: Removable cup tray and plastic drip pans make clean up simple. The drip pan can be removed during brewing to provide additional clearance for taller cups. The passive cup warmer keeps your mug toasty.
  • Safe, Rapid Recovery Boiler: A large stainless steel, 950-watt quick recovery boiler has burnout protection-- a thermal fuse to shut down the heating element should the machine run dry during operation.
Pros
  • Mon Petit - The Saeco Via Venezia has a compact and sturdy all-metal design and fits easily into compact spaces.
  • Easy to Use - With its pressurized portafilter, this is one of the easiest espresso machines to use that we have tested.
Cons
  • Messy Portafilter - When using the pressurized portafilter, the puck will be a little messy after brewing.
Ease of Use 4
Ease of Care and Maintenance 4
Overall Value for the Money 5
How Does it Compare?

The Via Venezia is larger than the Saeco Aroma and Poemia, has a larger reservoir and offers more room for your steaming pitcher. It also sports a removable accessory drawer under the drip tray to provide more clearance for larger cups.

Manufacturer Saeco
Width 9.625 inches
Depth 11.5 inches
Height 13.0 inches
Watts 950 watts
Volts 120 volts
Programmability No
Case Material Stainless Steel
Boiler Material Stainless Steel
Cup Clearance 2.75 inches
Reservoir Size 68 ounces
Solenoid Valve No
Steam Wand Type Panarello Only
Cup Warmer Yes
Available Portafilters Pressurized and Non-Pressurized
Warm Up: Brew Time 1 minute and 35 seconds
Warm Up: Steam Time 50 seconds
Boiler Design Single Boiler
Pod Friendly Yes - without adaptation
Water Sources Reservoir/Internal Tank
Pre-Infusion/Aroma No
Material Stainless Steel

Submit a question directly to owners of this product and ask what they think about it!

 

Saeco Via Venezia Espresso Machine
Already Asked: 19 Questions, 60 Answers
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KCat K asked: Hello all. I realize that the pressurized filter doesn't need to be tamped. I do tamp it lightly just to get more coffee in the filter and because when I don't tamp it the water seems to go right through. My question is about pull time. In the video demo and when I pull shots into shot glasses, it takes about 9 seconds. Nothing compared to the 20+ seconds I hear with regard to nonpressurized PFs. My shots taste good to me (not being an expert) and I'm loving the product (latte, americano) although I do pull a little longer into my largest mug. Thus far I haven't encountered any bitterness. At what point do I risk overextracting in a ppf? What benefit would a non-pressurized filter provide. I admit, I like not having to think too much about what I'm doing. Jan 8, 2013
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will s: kcat K,

If the taste is good and reproduceable then you're in good shape! Although 9 s seems a bit fast, the ppf's will extract faster than the upf's. There is a seattle coffee gear video that measures a 15 s extraction time on the saeco aroma (i think).

I'm not an expert by any means and it sounds like you're more successful than I am with your espresso machine. To experimentally answer your question, I'd recommend pulling 3 shots: 9 s, 18 s, and 27 s. I imagine that either the shots will get too weak or they will get bitter.

Variations in the components of the ppf like orifice size and spring strength could result in the differences in flow rate (extraction time) between machines. Just like changes in the the tamp and grind have an effect in an unpressurized portafilter.

I've recently removed the hardware from my pressurized portafilter to make it a UPF and am having better crema and taste. If you're happy though don't do anything.
Jan 10, 2013
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Mike M: KCat K - I purchased the non-pressurized portafilter so haven't tried the pressurized. After reading the reviews here that Kat and Gail provided it was clear to me that the pressurized portafilter made the "rootbeer float" crema, which I wasn't looking for. I play with the grind setting and tamp to get the 18 to 20 second pull for the perfect double shot. I recommend purchasing the non pressurized portafilter, you won't be disappointed. Once you get the hang of it, it won't be a big deal. I actually enjoy the process of grinding, tamping and pulling a shot. Once you pull a shot in the 20 second range I think you'll notice much more flavor. Especially if you like the Americano. I was reading using a 3 to 1 ratio (water to espresso) was where you should be. So if this seems really watered down, it may be due to the 9 second pull not extracting enough coffee.

I hope that helps!
Mike
Jan 9, 2013
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KCat K: Thanks much. I guess I'm not entirely clear on all the advantages of the non-pressurized pf. I do like the flavor I'm getting, albeit that I have to tamp lightly or it is a bit watered down. I also worry a little about my Baratza Encore. Not sure about the factory setting. It seems to clump a fair amount at the lowest setting (I use it at about 7 for the PPF where it still clumps some) so maybe it would be just fine for non-pressurized. Basically I bought the grinder based on buying this kind of "Low end" machine. I'm thrilled overall and not terribly picky. Getting some wonderful lattes that make me happy. So not sure I should mess with things at this point. But maybe in the not-too-distant future? Thanks for the help. Can you explain "rootbeer float crema" - is this a coarser (larger bubbles) crema? Jan 9, 2013
Mike M: Yes, the bubbles are larger with the pressurized pf. From what Gail explained, it makes faux crema - it injects air to resemble crema. Tomorrow morning I am going to give the pressurized pf a try and I will compare the pull time to my non pressurized pf using the same grind. I will let you know if there is a considerable taste difference. I purchased the Breville Smart Grinder and so far it is working out great. Jan 9, 2013
Colleen S: I think it is about the flavor you are shooting for, the strength of each shot, and creme'. I usually fill the filter, shake it lightly tap it down, add more coffee, then scrape off the top, hand tap it down then attach it to the machine. My coffee is rich and delicious. With this process I am also able to be consistent which is very important to me. It is fun trying different levels and fineness of grind as well to procure more rich and full flavor. I have found grinding the beans fresh each shot makes the best espresso. I hope this helps. What a great machine! I love it....Cheers...Peter Jan 9, 2013
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Dwight J: I do the same thing with the pressurized portafilter, i.e., overfill a little and then very lightly tamp. The pull times are less than 20 seconds for me as well, averaging about 15 or so. But the quality of the coffee is good so I am satisfied. I also bought a non pressurized portafilter. The quality of the coffee is better, but my pull times are still less than 25 seconds, even after experimenting with grinds. It does take a little more preparation, but I think it is worth it. Jan 10, 2013
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Rob R: KCat K,
The shot time doesn't really matter when using a pressurized PF. As long as you enjoy the final product, "Don't worry, be happy!"
You just have much more control with the non-pressurized PF. The one SCG makes for the Via Venezia is awesome! I have one and highly recommend it! I turned the pressurized PF that came with it into a bottomless one...

Rob
Jan 9, 2013
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KCat K: Thanks much. I'll keep that in mind. Am I reading right that you have the non-pressurized that you bought and you converted the one with the machine yourself? Instructions for that somewhere on the web, I assume? Jan 9, 2013
Mike M: Rob, I was looking at buying a bottomless portafilter. I didn't know you could modify the pressurized to be bottomless. Thanks! Jan 9, 2013
KCat K: I should note that I am timing from the moment I see coffee coming out of the filter, not from the time I push the brew button. Do extraction times include the wetting time, etc? I can't find the video will S mentions but I'm sure I'm just missing it. Sorry to bug everyone but so much appreciate the information. Jan 11, 2013
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hitesh p asked: Hi, I am searching for a good espresso machine. This one looks go so I am asking for your thoughts. Are you using it as much as you thought? Any reply would be appreciated.

Thanks
Nov 20, 2011
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Sriram R: The Saeco Venezia has been a perfect match for my needs and I've been using it every day and enjoying the experience. While I certainly enjoy a good cup of coffee, I am neither an afficianado nor a coffee snob. I was looking for a machine that would be easy to use in addition to making a good cup and this one fits the bill perfectly.

I had mistakenly purchased the Rancilio Silvia on my first go-around. I'm sure it is a fantastic machine, but it was not right for me since I would have had to buy a burr grinder and undertake some experimentation and learning. On a side note, Seattle Coffee gear was extremely accomodating with my return and I would recommend them wholeheartedly for any purchase.

A few details about how I use my Venezia:
1) I bought the replacement panarello since the video reviews indicated that it improved the foam.That has certainly been the case in my experience

2) I also lightly tamp the coffee in accordance with Gail's recommendation in one of here SCG videos.

All in all, it has been a good purchase and I recommend the machine without any reservation.
Nov 20, 2011
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Steve A: Hi Hitesh,
We have been using the Saeco Via Venezia Espresso Machine for about 5 and 1/2 months now and like it very much. We use it every day at least once but usually more. It makes great espresso with good crema and easily froths milk. We only use the pressurized portifilter that came with the machine. We did purchase the stainless frothing head for looks, but the plastic one that came with the machine works fine.
Pros: Good espresso, crema, froth, made easily, looks nice, easy to clean except for the screen that is screwed into the dock for the portafilter (only has to be cleaned ocasionally). The pressurized portafilter isn't fussy about coffee or tamping.
Cons: The cup warmer is a joke. It gets warm, eventually, but not warm enough to do any good. Preheating with steam or hot water from machine works better. The pressurized portafilter is soupy and messy to clean if you are in a rush to make back-to-back coffees. I think these cons apply to many machines.
Bottom Line: We like it and recommend it for it's price level.
... Steve
Nov 20, 2011
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Steven F: The Saeco Via Venezia is a great espresso machine! I researched several espresso machines before deciding on this one. The next decision, where to purcase the espresso machine. The decision was easy as well as a comfortable one after viewing the Seattle Coffee Gear establishment on the internet. Gail and her staff are able to transform like magic their demonstrations concerning the high and low points of their products. The knowledge gained about espresso machines can guide anyone in making the purchase suited for individual needs. They lead me to the Saeco Via Vencia and it has proved to have been the one for me.Once you have experienced the robust taste of a shot of coffee, everthing you read and were told about the equipment to be purchased come true; you will be happy to have purchased an espresso machine from this company. I can truly say, the Saeco Via Vencia has been a pleasure to own. I would recommend this espresso machine to one and all! Nov 20, 2011
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E L: hello hitesh, I appologize to you for the lateness of this reply. I had not checked my email account in a month, today is the first day and right away I want to reply to you that we are very satisfied with this machine.
Gail who works at the store recommended we try this model when I called and spoke to her about our espresso needs. We needed to replace a Breville 800 that served us well daily for 5 yrs. I told her we used espresso pods (we don't pack our own shots) and she thought this would fit our needs nicely and at a good price. The new Breville's are more expensive than this machine and have features we don't really want.
The shots are smooth and fast, the machine is easy to use and we are very happy with this purchase. If you have any questions don't hesitate to call Gail for advice, she really knows her machines. All Best Wishes
Dec 12, 2011
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Merrily N: I have an old Breville at my home; use it every day and this particular model has been discontinued or I would have purchased another one. I researched the Saeco Via Venezia; it is at my boyfriend's and use it on the weekends. I had to call the store as the espresso handle would not go to the right, lady said you have to force it until the gasket wears a little. No problem there. But be aware when starting the steam, be sure to let the water that comes first each time you use the steamer to go into a container. I keep forgetting and my milk gets all watery. If I used it every day, I would have gotten the hang of it a little sooner. I just hope to holds up, had bad luck with a Cafe Roma from Breville and one from Krups, both finally went into the garbage! Good luck! Every machine acts a little diferently. Nov 20, 2011
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Zemira A: Hello,

I use this machine daily.....several times a day since my husnabd and I love espresso coffee and so do our friends. It is great machine! It is not laud and when you make esspresso shoots they turn out to be very creamy, and that is important to me. What I also like is that it is very simple and you can turn off the button yourself to stop the shots from draining coffee. It is not automatic, which means I can stop the espresso shot when ever I feel like it. I still have Barista espresso machine that I purchased from Starbucks 12 years ago (the best one) and I still have it. The Via Venezia is the one I can compare to the Barista that I still have and they are just both great machines.
One more thing.....I paid less than what it is listed now.... so good luck!
Zemira :)
Nov 20, 2011
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Nana N: I love this machine. Three of us live in the house and use it multiple times a day. If you like simple espresso or Americano, this machine takes no time at all to make your drink. I like lattes, which take about 10 minutes total to warm the machine, steam the milk, and make the espresso -- well worth the time. It becomes a ritual. And saves so much money when compared to buying specialty drinks from coffee shops. Remember to preheat the machine before making any drink. You just turn it on and run water through the filter before adding the coffee. It makes the drinks hot, otherwise the coffee is too cold and not optimally brewed. We had another Saeco before this one. Looks nice too. Nov 20, 2011
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Leon M: Hi,

I bought this machine to replace a Starbucks Barrista which lasted for 12 years (4 cups per day). The Via Venezia is basically the same machine. The main difference is in the foam wand, which is much improved.

Thus far, I am very pleased with the new machine, and I use it every day.

BTW, many users complain about the wet, messy pressurized portafilter. It makes great creama, but it is a bit of a mess. If you want a drier puck, just take apart the portafilter and remove the small pressure valve and spring. It is easy.

Leon - New York
Nov 20, 2011
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Jane M: I bought this to replace the Starbucks Saeco machine. It is a great unit-very easy to use and does a great job-especially the steamer. The only thing I had to adjust to is that you have to push the button to start AND STOP the flow of coffee.
I watched the videos and did pull out the tray to accommodate a larger cup.
I do plan on replacing the plastic steam nozzle with the stainless one-there is an awful lot of foam with the plastic one. If you like cappucino just order it now.
Overall I am extremely happy with my purchase.
Hope this helps
Nov 20, 2011
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candy b: We haven't actually used it yet. We're remodeling our kitchen and haven't got to set it up yet. We have an old machine that's exactly the same machine that we like and use every day, but wanted the stainless steel to go with the new kitchen. It looks great and if it works as well as the black one we currently have, we'll like it. These are great machines for the price and we've been looking for a second machine that's stainless steel. This is the first one we've found and we snatched it up.

Hope this helps you.
Nov 21, 2011
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Mitch W: I am very pleased with the Saeco Via Venezia. I use it every day. It is a very easy machine to use and makes perfect lattes. I use it with the ESE adapter since I like to use Starbuck's espesso pods. The Saeco Via Venezia is well made and easy maintenance. I replaced the plastic Pannarello with a stainless steel accessory sold by Seattle Coffee after viewing their video and am very pleased with its function. If you can, try to view their video. It is very educational. I highly recommend the Saeco Via Venezia. Nov 20, 2011
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cc o: This machine works great and makes good expresso. The stainless steel steamer head improves the froth. We tried a $1000 machine first with all the bells and whistles, but the coffee was not good. This is exactly like the expresso machine we bought at Starbucks 7 years ago. I Nov 21, 2011
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tina c: i use it everyday, makes grest coffee ! Nov 20, 2011
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A shopper asked: Can you use just one cup at a time? Nov 29, 2011
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Joel C: I actually own two Venezias and have had them for quite some time and love them. The quick answer to your question is yes. With the Venezia, you are pulling your own shots and can make the shot the strength you prefer. It does have two ports so I presume you can draw two shots at the same time, as the picture shows, but I have never done this. I simply place a single shot glass under the two ports. Hope this is helpful. Nov 30, 2011
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Karen W: Absolutely! I rarely use the two-cup insert. The single cup comes with a rubber thingie that fits under it to lift it up to the right place. I adore this machine. Have had it almost two years. It is basically the same machine as the Roma, but they fixed the wand placement which is awkward on the Roma. It also self-tamps which i wasn't sure i would like but i really do...Love this machine
Karen
Nov 30, 2011
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Mark B: Yes, by using a single cup you get a double shot, or use less espresso coffee and you can pull a single shot. For an entry level espresso machine this pulls a very nice shot of espresso. Because it is pressurized at the handle the grounds are wet after a pull, so you may want to look at the unpressurized handle that "Seattle Coffee Gear" sells if this becomes an issue for you. Nov 30, 2011
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Barry T: Dear Shopper,

You sure can.

Just add 7?8 grams of coffee as the pressurized portafilter will give you great tasting and a rich crema.

My wife ( who I bought the machine for ) likes a double in a single cup.

This is a solid machine and gives a good cup of espresso.

All the best
Nov 30, 2011
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Cynthia M: Yes. We use one cup at a time quite frequently if we want a double portion of espresso or sometimes we use a cappuccino size cup and then add frothed milk. We love this machine, it works wonderfully and helps us to reminisce about our trips to Italy. Nov 30, 2011
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P.M. R: Sorry, don't know because I bought 2 for gifts & recipients are very happy with them, but with most Italian espresso machines 1 cup fits under the dual spouts. May not understand the question. Nov 30, 2011
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Michael m: I am the only espresso drinker using the machine on a regular basis.That is the only way I use the unit I own. While I like a double serving I could easily just as well stop at a single. Nov 30, 2011
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Josh E: Yes you can make just one cup and turn the machine off. you can also make larger cups by removing the 2 trays on the bottom of the machine.
Hope this helps with your purchase.
Nov 30, 2011
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Greg K: the quick answer is yes. I assume you are asking because there are two cups in the picture. I commonly use only one large widemouth cup to capture the extraction. Nov 30, 2011
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Amy S: Yes- I only make one cup at a time! It's a great little machine. Nov 30, 2011
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Joel M: Yes, that is how I use it. Nov 30, 2011
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A shopper asked: For the Via Venezia machine, what type grind is best when using the pressurized portafilter? Dec 3, 2013
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Davidson L: We use the Via Venezia in our RV at home we have a quick mill. Since You are asking what type of grind I am assuming you are buying pre ground or having it ground at a store. I would say an extra fine to espresso, for coffee packs that come ground, would work fine. The grinder we have in the RV is an inexpensive Cuisinart , and it doesn't come close to the grind we need for the Quick Mill but does fine in the Via venezia . I have never tried different grinds. I just set the Cuisinart to the lowest setting and it works fine.

I wish I could be more specific but the Saeco with the pressurized Portafilter is fairly forgiving with the grind.On our home set up we have to grind then test shots for length of time in seconds for each type of bean to set the grind. Just use an extra fine or espresso pre ground coffee and you should do fine.
Dec 5, 2013
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Linda O: I am still getting the hang of this thing, so I can tell you what did NOT work so well for me -- I bought a bag of ground espresso roast (Starbucks) at the store.My new Saeco Via Venezia did not allow the water to seep through -- only came out in droplets. I emailed customer support at SCG and was answered right away -- Thank You SCG! -- and it was suggested to me that the grind was too fine. I have been mixing in some regular ground coffee with the Starbucks espresso roast and the coffee has finally begun flowing freely. So, my point is that a very fine grind does not seem to work, at least at first. I will try using more of the espresso and less of the regular ground coffee and see if that continues to work. And I am still learning, so my experience could be different than yours. Dec 3, 2013
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Dennis S: We currently use a Capresso Burr Grinder and find the best setting to be just between Fine and Extra Fine for our Via Venezia Machine. A little adjustment in this area of YOUR grinder will produce the delicious expresso you are looking for. Dec 3, 2013
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Rick P: I haven't received my new Via Venezia yet, but for the past 3-4 years with my Aroma, I have used a 4.5 ground espresso roast from my local vendor. Great crema and taste. I will continue to use it with my Venezia - should be here today. Dec 3, 2013
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Scott K: I use the Saeco Bur Grinder set one click back from the finest grind. This produces an excellent double ristretto. Dec 3, 2013
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Melih O: We use Pete's coffee and ask them to grind at Number 5. Espressos come out fantastic. Dec 4, 2013
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Lory W asked: I love my new Via Venezia. My only issue is sometimes I don't want to make so much foam. When steaming milk, it's going to a cappuccino rather than a latte every time. Is there a way to just steam milk and make less foam? Is a different attachment required to do this? I'm using the plastic panarello wand that came with the machine.

I'm really happy with this machine. I appreciate the quality materials. I purchased and returned a couple of different machines to the major online supplier because when they arrived it was evident how cheap they were. I had to use two hands to put on the portafilter or the whole machine would have come off the counter it was so lightweight! I'm a convert to SCG!
Mar 3, 2013
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Teri KStaff: It is absolutely the case that the panarello creates a fair amount of foam on the Via Venezia! You can try experimenting with a larger frothing pitcher and less milk, thus heating the milk quickly before machine can create lots of big bubbles. You can also tap your frothing pitcher on the counter and swirl the milk in order to break up the larger bubbles and integrate them into better and finer micro foam, or purchase a stainless steel panarello upgrade for this same reason. Some folks even just like plain hot milk, and end up not using the panarello at all, maybe even heating your milk separately. Mar 4, 2013
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Josh H: Lory,
What I have found is that after a time mine has started to merely steam the milk. I have done nothing different as far as I can tell. I would rather that mine made the extreme foam like when it was new but I kinda have to work at it, even ensuring the wand is clean and unobstructed as well as running the Dezcal through the whole machine.
Every once in a while I get the major foam again, I cannot tell what I do differently, unless it is simply making the steam wand press on the bottom of the steam pitcher that kills the foam?
Mar 5, 2013
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Lory W: Hi Josh,

I don't know what kind of wand you have (stainless or plastic). I have the stainless one now. I've found that aside from unplugging the little hole on the side of the wand, the plastic part inside the wand also has to stick out the end of the stainless sleeve a bit in order to make good foam (which I'm now into). It's something about the aerodynamics of the process (my guess). I use a chopstick to push the plastic piece to the end of the wand.

I don't know if this applies to the plastic wand. Feb 16, 2014
Joli D: Lory

We have a Via Venezia and like it a lot too. To get more milk and less foam, I suggest that you foam more than an inch of milk on lower pressure, and froth your milk first, before making the espresso. This allows the milk to settle while you are making the espresso and you will have more liquid milk than foam that way, if you prefer latte.

Joli D
Mar 10, 2013
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Mike M: Hi Lory - I found keeping the wand as deep as you can minimizes the frothy foam. Keeping the wand closer to the top creates larger bubbles and more foam.

Also, SCG sells a replacement wand made by Panerello that people say makes more of a micro foam. Much smaller bubbles. It's all chrome (or stainless steel).

I hope that helps.
Mike
Mar 4, 2013
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Amy K: I took off the panarillo beause it
made the milk too bubbly. I like
just a little foam on top and I have more control without the panarillo.
Mar 4, 2013
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beer m: With the stock panarello wand you will not be able to get less foam--it will let it air the entire time. The only way to achieve this is by submerging the entire wand under the milk--however, to achieve this you would need to be steaming way to much milk (ie an entire pitcher of milk which the VV doesn't have the power to steam all of it... catch 22).

Not sure if the stainless steel upgrade would make less. Others might comment on that. Me, I bought a Breville steam wand that fits the VV which does not have a panarello tip. Can get wonderful microfoam now with proper technique.
Mar 4, 2013
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Kevin V asked: I just received the Saeco Via Venezia machine and was very excited to get it going (it was a gift for my wife). With it I purchased some Illy ESE pods in medium and dark roast for convenience. I understand you won't get the same quality from pods as from fresh roast and fresh ground coffee, but I was shocked at how bitter the espresso was. After making 2 each of the medium and dark roasts, tasting before and after adding fresh steamed milk, I was severely disappointed. We use Reverse Osmosis (RO) water and I cleaned the entire unit prior to use, also using the pressurized portafilter.

Tomorrow we're going to try the beans that were included as a free gift from Seattle Coffee Gear (I have a burr grinder). Fingers crossed it's better!

Has anyone else run into this issue? If so, any advice as to how to make the pods less bitter? Could I be doing something wrong?
Aug 22, 2013
Saeco Via Venezia Espresso Machine
Saeco Via Venezia Espresso Machine
illy Medium Roast Coffee - E.S.E. Espresso Pods - 18 count
illy Medium Roast Coffee - E.S.E. Espresso Pods - 18 count
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Brad P: Not sure if this would help your situation as we have a different machine. We seem to get better results if we dampen the pod a bit before we start brewing. Aug 27, 2013
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Kathy F: My only experience with the Illy pods has been great - both the medium and dark roasts. They have both worked well in my Francis Francis machine. Since then I've switched over to the Lavazza Gran Crema Pods as they are much better value and taste just as good. Hope this was helpful. Aug 27, 2013
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Alfred K: I have the same machine but I never tried pods. I drink americano. A little hot water in the microwave. I then grind a scoop and a little more of really good espresso I buy from a local roaster. I pull 4 shots, so it is really diluted. No milk. Love the way it gets the day started. Aug 27, 2013
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A shopper asked: I have owned and loved this machine under the Barista label for 6 and a half years. I have never had a problem with it.... Until now, but I think it may be my error. I cleaned it up and descaled it in September and stored it until a few days ago. I think maybe I did something wrong and stored it with too much water maybe. The other day when I pulled it out I descaled it again but the first maybe 20-30 oz that came out was a rust color with a foul oder. The water eventually ran clear, but I am not sure if something is really wrong with it and if it is even possible for a machine like this to rust on the inside. Is it still safe to drink its product? It seems it is working as usual other than this. Thanks for any advice. Jan 14, 2013
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Paul K: I too have owned a Barista for several years, and never had a problem. I have not had to store it, have never had anything but clear water come out of it - it still runs fine. I understand the boiler is stainless steel (should not rust) but not sure of the other components. If the water is finally clear & the odor is gone, should be OK?

Since the Barista is no longer made by Starbucks, I bought a Saeco Via Venezia for my second home. Except for the placement of the panel switch buttons, the Venezia is in all respects the same as the Barista. So, if by chance you need to replace your Barista, the Venezia is a nice machine for the money.

I believe Seattle Coffee Gear will repair the Barista, should you need that.

Hope this is helpful...
Jan 25, 2013
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Martin G: If I read correctly, you say or imply that you stored your machine for a while with water in it. I would not have put a machine into storage with water in it; I would have stored it empty. After all, when you first received it new, it was dry -- why store it wet? I have had only one problem with water in the machine, years ago, when the tubing from the reservoir leading to the machine had green color in it, I think because of leaving water in there and not airing it out -- mildew, I think... Since the water eventually ran clear for you, I would bet you would be OK now to resume using your machine. Good luck! Feb 9, 2013
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Beth S: Hi,
I bought this for my husband for Christmas. So far, he is very happy with it, but has not cleaned or descaled it yet. Sorry -- I can't help with your question!
Beth
Feb 9, 2013
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A shopper asked: Where is the Saeco Via Venezia Expresso Machine made? Feb 15, 2014
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Teri KStaff: The Saeco Via Venezia is made in Romania. Feb 17, 2014
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A shopper asked: Hi
Is this machine NSF certified?
Feb 2, 2014
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Teri KStaff: No, this Saeco Via Venezia is not NSF rated. The lowest priced machine we offer that is NSF rated is the Nuova Simonelli Oscar.

http://www.seattlecoffeegear.com/nuova-simonelli-oscar-espresso-machine
Feb 3, 2014
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daveb asked: What is the model number for this product? Jan 19, 2014
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Teri KStaff: The model number specified on the Via Venezia box is RI9366/47 for the Black model, and RI9367/47 for the Stainless Steel version. Jan 20, 2014
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laurie m asked: Lately when I make espresso in my via veneza there is leftover pressure in the portafilter and it pops and hot coffee grounds fly out. Can someone tell me what I am doing wrong or how to fix this? Jan 11, 2014
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Teri KStaff: There may be a blockage beginning in the portafilter of your Via Venezia, or it may be the case that the grinds you are using are too fine, unfortunately. You can try running a coffee cleaning agent like Cafiza through the portafilter, or soak it in hot water. You may also want to clean the brew head screen and baskets to be sure there are not any blockages there either. Hopefully this solves it for you! Jan 11, 2014
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A shopper asked: I've owned this machine for about 3 years and use it every day. It's been very reliable and produces a good drink. have two issues now.
1) the knob that controls the steam release has become loose. I've tried several epoxies, and had moderate success, but I need a new knob - can anyone suggest where I might find a replacement?
2) when I 'purge' the steam wand right before frothing the milk, I have noticed sometimes that the condensate is dark (cloudy, dirty). I can't imagine where this contamination is coming from. If I run the steam for long enough, the condensate becomes clear, but I'm seeing this quite often now. Any thoughts? Thanks!
Dec 9, 2013
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Teri KStaff: If you take a look at an exploded diagram for the Via Venezia and find a part number for your knob, give us a call, as we may have it in stock for sale. 866-372-4734. As far as the condensation, I am not sure what might be the cause! I'd suggest descaling the machine and cleaning your panarello very well. Hopefully this takes care of it, but we can always take a look in our service center if you'd like to send it in here for service. Hope this helps, but let us know if you have any other questions! Dec 9, 2013
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A shopper asked: Where is the Via Venezia made? Oct 31, 2013
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Teri KStaff: The Saeco Via Venezia is made in Romania. Nov 1, 2013
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A shopper asked: Have had a Barista in the past and am thinking of replacing it with Via Venezia.

Specs indicate it is "pod friendly without adaptation". Know what this means? Would like to be able to use pods at times.

Thanks.
Jun 17, 2013
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Teri KStaff: The Via Venezia allows you to brew with ESE pods without an adaptation to the brewhead. This means you can use the rubber gasket that comes standard with the machine in the portafilter along with the single sized basket to brew with a pod. Check out the information for brewing with pods starting on page 10 of the user manual, found below:

http://www.seattlecoffeegear.com/assets/user-manuals/saeco/saeco-via-venezia-user-manual.pdf
Jun 18, 2013
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Ben Key asked: Hi there, was wondering what grinder is best suited to match this espresso machine? Some options for different budgets would be good. Thanks. May 10, 2013
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Teri KStaff: With the pressurized portafilter of this Via Venezia, one of the Capresso grinders, like the Infinity, or the Baratza Encore would be great. At a level above those, or for using the non pressurized portafilter upgrade, I'd check out the Virtuoso, Preciso, or even the Rancilio Rocky- which comes with a two year warranty from us. Check these out and let us know if you have any other questions! May 10, 2013
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A shopper asked: I have a really old Barista that is starting to wear out. I understand the Venezia is its replacement model. I notice the stainless steel and black models seem to have different portafilter handles. The ss one is a plain plastic handle and the black one has a chrome end cap. I'm really unconcerned with the minor difference in look, but I had a plain plastic one on my Barista when I bought it, and it broke very quickly. I bought a replacement that had the chrome end cap and it is much heavier duty and has lasted for years. Does anyone know if there is a functional difference between the handles on the different models? I'd like the stainless one but not if the handle is going to break. May 3, 2013
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Teri KStaff: Both of these portafilters are plastic, but yes, the Black model Via Venezia does have a slightly thicker portafilter handle. Either could break over a length of time, and I have not had customers report that either version is particularly prone to breakage. Keep in mind that the Via Venezia portafilter will spring back to the left after you lock it into place. Ideally you will just need to snugly and firmly attach the portafilter to the machine without over tightening. May 6, 2013
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A shopper asked: I have had my Via Venezia for years, and it has always been great. Recently, it stopped pulling shots. It makes all the right sounds, but just drips out. I tried the wand and it seems to have normal pressure. Any ideas? Apr 29, 2013
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Teri KStaff: My guess is that you have a blockage in the brewhead screen, possibly from coffee oils. If even without the portafilter attached water just drips from the brew head, I would suggest trying the Tune-Up Kit we offer for this machine. Over time coffee oils will collect on the screen and prevent a good flow of water, requiring a good cleaning/replacement. Check out the link below!

http://www.seattlecoffeegear.com/seattle-coffee-gear-tune-up-kit-for-saeco-via-venezia
Apr 30, 2013
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beer m asked: What size tamper fits the stock portafilter? Thanks ;-) Jan 14, 2013
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Teri KStaff: The Via Venezia uses a 53mm portafilter, but actually this machine does not require you to tamp with the 30# of pressure. You can lightly press on the grounds, but if you press too firmly, the liquid may not be able to flow through the portafilter! Jan 14, 2013
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Peter D asked: Can I upgrade to a stainless wand on this machine? Love the videos. Jun 22, 2012
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Kaylie KStaff: Yes, the Saeco Via Venezia espresso machine can be upgraded to the Saeco Stainless Steel Panarello (http://www.seattlecoffeegear.com/saeco-panarello-assembly-stainless-steel). Jun 26, 2012
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Looking for warranty, care information, or videos of this product? You're in the right place!

 

Warranty Information for the Saeco Via Venezia Espresso Machine

What it Covers:

Saeco espresso machines, coffee makers and grinders

Length: 1 Year
Who Supports the Warranty: Saeco
Warranty Contact Information: 800-933-7876
Eligible for SCG Extended Warranty? Yes (Espresso machines only).
Can SCG Repair? Yes. Read more about our out-of-warranty repair services.

Caring for the Saeco Via Venezia Espresso Machine

  • Descale every two to three months. We recommend using Dezcal.
  • Wash all removable components with soap and water on a regular basis. (Many are not dishwasher safe.)
  • Remove and clean the panarello wand weekly.
  • Clean brew head with group head brush weekly.

User Manuals for your Saeco Via Venezia Espresso Machine


Videos Featuring the Saeco Via Venezia Espresso Machine

Brew Tip: Switching Roasts and Grinds

Easy espresso

Review by
55
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I was fortunate enough to have had for several years a Maestro conical burr coffee grinder, and found that setting it on eight made a grind about the size of table salt, which works great for the heavyweight pressurized portafilter, so from the get-go I was making wonder espresso, latte, and cappuccino. The best advice I received comes from online videos. Keeping everything clean seems essential, and one tip about cleaning the portafilter after each use by running a demitasse cup of clean water through the empty portafilter is good advice.
I'm a senior (82 years old), so decaff coffee beans ground before each use in my Maestro, and 2 percent Lactaid milk frothed with a steam Panarillo, then sweetened with either Splenda or Sugar-in-the-Raw makes a delicious cappuccino or latte. Fortunately, Annapolis has a top notch coffee roaster, so freshly roasted beans are available.
Wish I'd got into this sooner, but better late than never. This is a fine source of material with A-one support.

(Posted on 4/15/14)

great machine

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The videos are a excellant idea as I have learned many details that were unclear before and I can now produce a good espresso. I am still practicing frothing and each time it becomes easier. The water is very hot which is important for me as I love hot espresso. Outside of excess water on bottom I love the machine and recommend it to others easily.

(Posted on 2/19/14)

Superb machine

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I have had my Via Venezia for a few weeks. I carefully follow the procedures for streaming the milk, cleaning and the critical cooling before brewing. Not complicated nor time consuming. Cup after cup of excellent lattes are enjoyed by my wife and me. Thanks for this excellent machine and the support for its correct usage.

(Posted on 1/28/14)

Excellent Machine, Easy to use

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I've always wanted an espresso machine but thought it would be too difficult. The Saeco Via Venezia is easy to use and great tasting espresso every time. I love being able to do a latte or just a shot.
It is very hard to go back and use my old Keurig, the espresso is just wonderful. Very Happy with the Saeco, highly recommend.

(Posted on 1/27/14)

Molto bene

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I had a Simona for 20 years and loved it. But it finally died. After shopping for a new machine, I spoke to someone at Seattle Coffee Gear and was sold on their knowledge and service. I was looking into a lot more expensive machine but was recommended the Saeco after answering their questions. Happy with it.

(Posted on 11/13/13)

Great Machine for an Espresso Rookie

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First of all, a big thank you to Seattle Coffee Gear. You guys answered every single question I threw at you before making this purchase. Your YouTube videos are also extremely helpful (and entertaining).

This machine is great for me, because even though I'm 21, I am not extremely tech-savy when it comes to espresso machines. The tamping, the grind, the angle to froth the milk... it's a science.

This machine is simple for anyone who is looking for a good brew, but not having to touch and control multiple buttons. The stainless machine is very beautiful to look at and the froth wand does a good job... PLUS the mug heater at the top of the machine is an added bonus.

(Posted on 10/17/13)

Fantastic quality/price

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The machine has been in use every day to make cappuccinos for the past 5 years and has shown no signs of fatigue. Easy to use and reliable (thanks to portafilter). Definitively recommend if you're look for convenience, price and consistently good espresso drinks.

(Posted on 7/13/13)

Good Expresso, Great Foam

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I' wanted to replace my faithful old Barista Espresso Machine and learned from the Seattle Coffee Gear website that the Saeco Via Venezia is the updated version of the Barista. I purchased the machine from them, and for the most part, have been very happy with it. Comparing the Venezia to the Barista, I did find that it took awhile to get used to the control buttons being on the opposite side of the machine. The lights behind the buttons that indicate the machine is ready are orange instead of green and are difficult to see if there is much natural light in the room. I also have to pry the filter out of the portafilter with a small flat screwdriver when I want to clean it. The Venezia has a panarello for frothing attached to the steam wand, but I find that the wand makes better foam when the panarello is removed. On the positive side, the Venezia makes much better and more foam that the Barista. Like the Barista, the wand is fully rotational which is useful when working with the milk. My husband drinks straight espresso shots and thinks that the shots from the Venezia are better than what he often gets at Starbucks. Apparently, it’s possible to upgrade by replacing the portafilter with a regular filter and filter basket to pull more “finely tuned” shots from the machine. The portafilter, however, is easy to use, relatively foolproof, and delivers a very good shot of espresso.

(Posted on 6/20/13)

Well made though developed problems within 1 year

Review by
55
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I purchased the Saeco Via Venezia as a gift for my wife. I can't comment on the quality of the coffee produced by the machine as she is the coffee drinker not I though I can comment on the quality of the construction since I am the one my wife turns to when something breaks.

I purchased the refurbished unit and after 6 months of use the brew button stopped functioning. The light would come on when the water reached brewing temperature but when the button was pushed in, nothing would happen. I've never been afraid to take anything apart so I removed the cover and examined the inner workings. The build quality looked outstanding, high quality parts and wiring. So before I called the manufacturer to see if I could order a replacement switch I sprayed the inner workings of all three switches with a product called DeoxIT (a product used to clean audio switches and potentiometers). Worked like a charm. No need to jiggle the switch any longer to get it to work. Hopefully this will be of help to another "do it yourself" repair person.

(Posted on 6/11/13)

A fun way to make a great cup of coffee

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55
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I am really enjoying my new espresso machine. The site was easy to use and it arrived quickly. I would recommend the product and the site to anyone trying to take their morning coffee to a higher level than a drip or single shot machine from a big box store.

(Posted on 5/26/13)

Great lattes & great repair service

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55
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Greetings from Maine!

It's now a year since we purchased our Saeco Via Venzia from SCG for my birthday. I was a little hesitant given the horror stories I'd read from people who had waited months for Saeco to repair their machines.

Sure enough, after a few months, our Via Venezia developed a leak in the steam wand that gradually progressed from a few drops to a steady water stream.

The Saeco website claimed it took 2-to-3 weeks to repair a machine under warranty. So, we sent it to Saeco two days before our two-week vacation, keeping our fingers crossed and hoping it would arrive back within a week-or-so of our return.

BOY WERE WE WRONG!

A few hours before leaving for vacation, we got an email saying that UPS was due to return our Saeco package the next day. "OMG!", I thought, "The return authorization number must have fallen off the package and Saeco refused to accept delivery!"

Wrong again. When I called the Saeco service number, they checked and found out that Saeco had repaired our espresso machine and sent it back out the same day it arrived! We had to pay UPS an extra fee to put our delivery on hold until the day we got back, but I ain't complaining.

The Via Venezia itself may not be a Rancilio Silvia, but I found it very easy to use, and following Gail and Kat's video advice on how to use it, I tamp the coffee into the pressurized portafilter just lightly (I just use the flat bottom side of the plastic measuring spoon that comes with the machine), and I make cappuccinos and lattes that I like better than the ones we get in just about any restaurant (not that I am at all biased). It is certainly a whole lot easier and much more satisfying to use than the $99 espresso machine we'd bought years ago in a department store.

Our sample size of one single warranty repair experience is not enough from which to draw a reliable conclusion and I figure that the people who have bad experiences are much more likely to write about them than the folks who are just plain satisfied, but I was so impressed that I just had to give Saeco a public thank you, and a thank you, also to Kat and Gail for demonstrating and recommending the machine (by video) in the first place.

(Posted on 5/24/13)

After 2 years still going strong

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Purchased at SCG on their recommendation. Use it at least twice a day, every day without a problem. Great product, excellent value and great store.

(Posted on 5/7/13)

Very Pleased

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I have had my machine for about 5 years and it just now is acting up. Until now I have NEVER had one issue with it. I use it every day to make at least 2 lattes. If I can't get mine repaired I will buy another one. Love, love, love it and totally miss it.

(Posted on 4/21/13)

good entry level

Review by
55
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Very forgiving, makes good coffee.

(Posted on 4/1/13)

nice machine

Review by
55
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I had a Delonghi for a year it broke took it back got another it also lasted one year decided to try the Via Venezia and am very happy with it. Much quieter and better tasting espresso.

(Posted on 3/25/13)

SWEET LITTLE MACHINE

Review by
55
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Have been using my Via for about a month now, and absolutely Love it! Also purchased the non pressurized portafilter which has been fun learning how to get a great shot. May never perfect it, but I keep trying. I am an Americano person, so I can't brag on the panarello, but I've read it works great.
This machine just works for me... Everything I need, and everything I expected. It's made well, functions well, and looks great.
It arrived on time and in great shape.
I have learned so much from SCG, the information, the videos, what a great company.
I have recommend this company to alot of people and will continue to do so.
All in all, I am really happy with my little VIA. I hope it lasts me for quite some time

(Posted on 3/22/13)

Good value but wasn't pleased

Review by
45
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Being a noob on somewhat of a budget, this was an obvious choice. After 3 1/2 weeks, however, I decided it wasn't for me and traded it in for the Breville Infuser ($200 more) and I am very happy with that machine (see my review there).

PROS: This is a great value for the price. You can pull a fairly decent shot with little effort. It is forgiving on your grind and tamp (or no tamp).. Good size water tank.

CONS: It is messy. It drips, the pucks are soupy and really not-pucks at all. It takes a fairly long time to switch from espresso to steam. Even pulling multiple shots - it would sometimes go back to the readying process and make you wait. The panarello does not allow for much control on milk frothing. Got OK results but couldn't really do it perfectly like many videos show. The machine is very light weight. On all machines in the lower price range, they are of lighter weight and may move as you put in the portafilter -- but this one was bothersome it moved so much. The buttons are sticky and takes some jiggling (and I bought a new not refurb).

Probably most importantly, you aren't going to "learn" much because what you get is what you get. The added control of the Breville has taught me about the variances and nuances in espresso and frothing and ultimately allows me the control to make a superb shot, cup, whatever.

But at $299 it is a great value and will meet some people's needs/wants.

(Posted on 2/24/13)

Great little machine.

Review by
55
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I am a rookie and this is my first espresso machine. Thank you Gail and Kat. Your videos helped me to decide what machine to purchase and all the extras to make a great latte at home.

The instructions that came with the machine aren't the greatest, but the videos are very helpful. I did the upgrade and bought the non pressurized portafilter. Had an issue it; bent/misshapen but SCG sent me a new one. I believe it was a factory defect. Got the stainless Panarello upgrade too, very nice foam. With all the extras it makes a great latte, comparable to our coffee house in town, which has a $8,000.00 espresso machine. I can have 2 lattes in one day which are great. And save money doing so. Great machine for the price range.

I purchased my machine at Christmas, this was my present. Best gift ever!! SCG gave me free Bonsai espresso beans to try. Several gift cards, free 1 year extended warranty. I also purchased a Breville burr grinder. Which is great. They also e-mailed me how to videos with Gail and Kat. There was some very important information about a single boiler machine. I felt I was well taken care of. I could of bought this machine anywhere, but SCG was great.

(Posted on 2/21/13)

SCG is awsome!!!

Review by
55
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This is my first espresso machine the Via Venezia.I was totally sold on this machine after watching all the informative videos from Gail and Kat!! They leave no questions unanswered and are fun to watch! Keep up the good work girls.I now enjoy my own espresso from the comforts of home. Mark

(Posted on 1/26/13)

Nice Machine

Review by
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I ordered the Via Venezia to replace a 12 year old Krups espresso machine. The Krups was OK, but did not match up to drinks we could get in coffee shops. I did a lot of research on line and debated between semi-automatic and super-automatic machines. I finally decided to get the semi-automatic, mostly because less things that can go wrong. I chose the Via Venezia over other similar models for the SS boiler and articulating steam wand. I also ordered the SS panarello upgrade. I have only had the machine for about a month, but so far, I really like the unit. Compared to my old Krups, the coffee is much better, and hotter. The steam wand is great. The milk gets much hotter than the Krups and the foam is fantastic. I mostly make lattes or mochas and they are great. The unit heats up quickly. So fast that I've been using it to make hot water for tea. SCG is great. Their site has a lot of information that I used for comparing units and the order process was seamless and fast. Thank you SCG!

(Posted on 1/2/13)

Great so far

Review by
55
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This machine has been fantastic. Really easy to learn (first time ever making espresso, and if it is yours i recommend watching the Alton Brown Good Eats episode on Espresso). One minor gripe is that the ready light for brewing does not always come on without the steam button being pressed. And if steam is pressed, you cant brew. Other than that, fantastic.

(Posted on 12/29/12)

I love it!

Review by
55
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This espresso machine is perfect for the home-user who likes to make good-quality lattes with ease. I have had this espresso machine for several years and it's a beast. My kids gave it to me for my birthday and it's the best gift ever. For the price, this is a great machine. I would not recommend getting anything less than this in quality/price. For a decent, first home machine, this is the BEST pick.

(Posted on 12/28/12)

Gift for the hubby

Review by
55
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Bought this gift for my husband. He's having fun learning the ropes of latte / cappuccino making. From his comments, this is a great "starter" machine. We're still just learning this machine and would love a better product manual. The manual is very basic and doesn't mention how to make anything other than "use 1 or 2 scoops of coffee for 1 or 2 coffees"! Also, an auto brew that shuts off after the perfect shot of espresso has been made would be nice...we're still guessing at this point...we got our first real "puck" today! Thankfully SCG has a lot of videos to help us along.

(Posted on 12/26/12)

Did not function

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Quality

So, we got this machine to work a total of 2 times. Followed all of the pre-use manual instructions which resulted in 2 decent shots of espresso (I wasn't expecting great shots for the first run and these weren't great, but they were a little worse than I had expected). The next morning tried pulling another 2 shots and the result was weak coffee. Third times a charm? Not this time. We were not able to get another shot through the portafilter. Seemed like things were still heating (the pump was still primed as water would come out of the steam wand - as well steam under the steam setting), but nothing would come out of the portafilter. We tried different coffee grinds and as last resort we tried running it without coffee grounds at all. No luck. I have no idea what is wrong with it, but I shouldn't have to be an expert in troubleshooting something like this. Seems like the technology has been around long enough that the kinks should have been worked out by now. It is going back as soon as stores reopen. Very disappointed.

(Posted on 12/25/12)

Great Newbie machine

Review by
55
Price
Value
Quality

I don't know how I'll go back to Starbucks when I'm out of town. Now that I've perfected my own lattes in a week's time (to my taste), that other stuff tastes like over-extracted, scalded-milk swill. But on to the machine. This didn't take me long to get the hang of it and I'm the family klutz. I understand that pressurized portafilters can be limiting but for a newbie, trying to figure out tamping and whatnot was intimidating so I really appreciate the machine doing that bit for me.

I don't find the time between shot and steam to be an issue. Gives me a few seconds to prep the latte mug. I do it backwards from videos, however. Milk being the larger volume of the latte, I steam second so that the larger volume is hot, thereby making the entire drink hotter. Leaving the shots on the tray keeps them plenty warm and the crema holds up just fine during the steaming. Steaming didn't take as long as I expected given what video editing implied.

That said, if I were doing art in a proper latte cup, I might do it in the "proper" order.

I put the stainless panarello on my wishlist for Christmas but meanwhile I wrapped "Cling wrap" around the air intake on the plastic panarello. It's food grade wrap and not sensitive to the heat so it did a great job of restricting the air without making a mess. And it's temporary. I got MUCH finer foam with minimal effort. Could have attempted some art if I had a clue what I was doing.

I use a Baratza Encore set at 9 for the grind. Great little grinder for the price.

I bought a refurb. Clearly it was Denis' from above with the button problem. Ha! But it's not a big deal. Just takes a little finesse to snap the on/off button in and out.

Tempted to knock off a star because of the panarello but I'm having so much fun and getting such heavenly lattes that it's hard to complain about such a minor issue.

Thanks SCG. I stumbled on your videos and found MY machine. Now to see how she holds up over time.

(Posted on 12/19/12)

machine lasted 6 years!

Review by
55
Price
Value
Quality

Best machine for your money. I bought one 6 years ago and i used it daily until the motor blew out.
just bought the same one . FANTASTIC. pulls good shots and froths milk well

(Posted on 12/17/12)

Great, but for one thing...

Review by
3.66666666666675
Price
Value
Quality

Maybe my husband and I are doing something wrong, if so, please someone contact us and let us know! This machine is easy to use, and make really nice HOT espresso. The problem we are having is that the portafilter doesn't create nice slugs (is this the correct term?). It's really hard to get the used coffee grounds OUT. In past machines they either had a button that pushed it out, or if you taped the portafilter on an edge it came out. No dice here. It's annoying for me, but it's really making my husband a very unhappy camper.

(Posted on 12/11/12)

Get it!

Review by
55
Price
Value
Quality

I love this machine. I used to be a barista and know a good enough amount about coffee and machines to tell you this machine is a good one. For the price range I think it definately does the job. I do wish there was a little bit more space between the base and the ports even with the drawer removed to add more space I'd stilll like another inch but it is manageable without the extra space. The crema that comes off the top is pretty darn good and this machine foams pretty darn good as well. Of course not the same as machines that cost thousands of dollars but for 300.00 bucks this one is a winner. It is worth the investment for sure.

(Posted on 10/3/12)

Great value

Review by
55
Price
Value
Quality

Easy to use. Quick. Large water reservoir. Would recommend to anyone looking to buy.

(Posted on 9/27/12)

First Time Machine

Review by
55
Value
Quality
Price

This is my first espresso machine. After much research on the SCG website, I took the plunge. The machine has been a joy since the first shot. It appears to be of high qualityof material and of craftsmanship, and it hit my price point perfectly. My only upgrade was the steel panarello and has performed as predicted - a good addition. After several months, I have found the machine to be easy to use with the espresso consistently of superior quality. My compliments to the efficency of SCG in its order filment, and care in packing. I am very pleased, as a second order for a Baratza Virtuoso Preciso Grinder was recently placed which has only enhanced the total experience.

(Posted on 9/6/12)

So far, what I expected!

Review by
3.66666666666675
Value
Quality
Price

I have only had the machine for approx 2 months(daily use). So far it makes a very nice espresso/macchiato. It looks sleek on the counter top and it seems to be pretty solidly built. The pull is quite nice using an assortment of pre-ground Italian espressos(segafredo,Lavazza, Kimbo) The steamer works very well even without the upgrade( just note, I use Lactaid, fat free milk; so I'm sure with heavier cream the result would be even better). We'll see if this machine stand the test of time; the ultimate decider. My last machine was a Saeco Nina, and it lasted approx 3.5 years(daily use). Here's to longevity!!

(Posted on 9/3/12)

GOOOOOOOOOOOD YUM

Review by
55
Price
Value
Quality

Anyone can make a good cup with this machine. Get your coffe, grind and quantity right and push the buttons. A affordable,reliable machine for the home.

(Posted on 7/27/12)

Great Machine, No More Coffee House!

Review by
55
Price
Value
Quality

I was spending almost $5 a week in my local coffee house for a decent Cappucino (sometimes more if I spoiled myself twice in a week). That's $260 a year!
I decided that was crazy and a huge waste of money. I did some research and asked around and this was the machine I wanted. The price alone was one years worth of Cappucinos for me.
I've had it for three weeks now and I love it! I have a friend who has owned one for several years and still sings it's high praise.
The Saeco Via Venezia Espresso Machine is a solid, hefty little gem. It's super easy to use and makes a great Cappucino. The video on the website is spot on as to how easy it really is to use.
It's heavy and durable and I'm well on my way to saving money with it because I now have a Cappucino Every Day!!
I

(Posted on 7/11/12)

Update: Awesome affordable home espresso machine

Review by
55
Price
Value
Quality

I thought someone might find it of value if I updated my original review 6 months later. So, not knowing a better way, I've pasted my 1/6/12 review below the squiggly line. Here are my new comments:

After 15 years of using this model machine, it wasn't likely we would suddenly stop liking it, and we haven't. I still consider it to be the best value out there. At this price point, I recommend just buying this and not second guessing yourself. Cheaper machines exist, but it doesn't appear they will satisfy anyone who really wants good espresso at home. If you can afford more, go for it, but I think you'll have to pay a lot more to get much improvement.

Here are 5 things I have done to (or with) the stock machine that you might be interested in. Some were in the original review, some not.

1. De-pressurized the portafilter. It's very easy to do. Just remove the two screws on the bottom, and you'll figure it out. Save the parts, obviously, so if you want to go back to pressurized, it's easily reversible. Nothing is damaged. But the pressurized portafilter just doesn't make as good espresso--consistently--as you can by removing the valve and learning to control grind and tamp. Go ahead, be brave, be confident, be patient, and you'll get there. And you'll be so proud of yourself! (Remember when your dad removed the training wheels on your bike for the first time and you didn't fall! That's what you'll feel like, only older.)

2. Remove plastic Panarello wand, but leave the inner plastic part attached to the stainless steel tube. I found that I can steam much better by using the little nozzle of the inner part of the Panarello and learning (not hard) how to stretch and control the foaming/steaming manually. Makes much better foam! Seriously! And it's not at all hard. I found this makes slightly better foam (smaller nozzle hole) than the naked stainless tube, and you don't burn your fingers nearly as often!

3. I bought an awesome stainless steel tamper. I got a Rattleware 53mm angular. Unfortunately, not from here. If I recall, they had one but not with the angular handle. Hopefully they'll carry that by the time you read this. I love it cuz it just seems easier to hold and to tamp with that handle, but the key is, get a quality 53mm tamper. Not 54mm. Not 52mm. 53. They're common. Some love flat, some love slightly convex surface. I dunno. I read a lot, decided on flat, got this one and we LOVE it. The point is, get a really high quality tamper. I wish we'd bought one a decade ago. I can't believe how much easier it makes it to tamp properly with a high-quality tamper. A few dozen bucks and it'll last 10 lifetimes. Will it to your great-great-great grand-childen.

4. I made a steam shield. (A what?) OK, this is dorky, but my grinder (A Mazzer Mini, that's another story) sits a few inches to the right of my Saeco. Saeco is a few inches to the right of the sink. Makes life simpler. But when priming and clearing the wand, you'll be shooting a spray of water/droplets/steam directly into your drip tray. Surprise: it splashes a bit. Second surprise: the splash goes next door to my grinder. I want to steam my milk, not the grinder and it's ground and unground coffee, so my solution was to experiment with plastic wrap and black electrical tape. I made a rectangular sheet (carefully double layered it) of wrap, and used the black tape to tape it to the right side of my espresso machine, covering the open gap on the right side. It works great. You can't even see the tape; it blends with the finish perfectly. After several tries, I finally made one that looks pretty innocuous and isn't really offensive looking; almost not noticeable. It keeps the water and steam away from the grinder. If you don't have this problem, just ignore this one. If not, it's an option for you to try. Works for me.

5. I bought a timer, always keep the Saeco on/off switch "on," (I even taped over it to reprogram our brains not to turn it off...one strip of black electrical tape across either side of the button leaving a narrow slit in the middle exposed so I can see the "on" light). Timer set for 6 a.m. to 10 a.m., or whatever I want the next day. Change it the night before if necessary.

Why? I think hitting the right brew temperature is one of the most critical aspects of consistently brewing excellent espresso with this (or any other) machine, so I have really focused on being consistent with temperature. One way is to temperature surf as discussed in my original review, which references Gail's videos on Seattle Coffee Gear's site. I draw water until the ready light goes out, wait for it to come back on, count to 5, then draw. Seems to work for me. But I want the brew head assembly to be all warmed up and be as close to brew temperature as it will ever get when I start drawing (so that it will maintain its temp as much as possible through the 20-25 second draw). So I set the timer to 30-60 minutes before we're going to wake up and draw our first shots.

Is it wasteful of energy? Yeah, I'm sure a little. But once it's up to temperature, the element doesn't come on all that often to keep it there. And in the months when we need to heat our house, what energy we're "wasting" isn't really wasted, it just helps heat the kitchen a little, right? Anyway, I guess it's my contribution to global warming, but it's not keeping me up at night. Well, not unless I have too many shots of espresso that day!

I'm not 100% happy with the timer I bought (Westinghouse T00448 from that other, not-to-be named, ubiquitous, successful Seattle online retailer) for $10 or so, so I won't recommend it, but it works. It's solid. It's just that I would recommend buying one that has "off-auto" and "on-auto" features. In other words, you program a 24-hour cycle. If you use the espresso maker early in the morning and are going to leave home well before usual, "off-auto" would let you turn off power from the timer, but the next time it's programmed to come on, it'll resume auto mode. Ditto in reverse for the "on-auto" feature. Mine just has little plastic pins for each 15-minute period. I have an "ON" override mode that takes it out of "AUTO" (but no "OFF" override) but if I want to turn it off early, I have to flip all the little pins to off, requiring me to reprogram it that night for the next day. That doesn't take long, but I forget sometimes, plus it's not so elegant and easy. I recommend a little more expensive timer that has more features, even a 7 day programming feature that handles changing workday/weekend schedules. That would be cool. But I'm very happy I "invested" in a timer.

Those are the 5 things I've done. I should add that when you depressurize the filter, you'll have to pay a lot of attention, and some trial and error, to getting the grind and tamp pressure exactly right. It can take a month or more to get to where you almost never get it wrong. There will be days when you would have done better using the pressurized portafilter. But if you stick with that, you'll never learn to do it consistently perfectly and draw the best possible espresso you can from your machine. And with the steps I've suggested, if you grind and tamp properly, pre-heat, temperature surf, draw the right length of time (either into measured shot glasses or learn the right level in your mugs), and obviously if you use great beans!, I'm hard pressed to see how much better you could do with a fancy machine costing 10x this much.

So the bottom line is this. If you do none of these things and just use it as intended, following Saeco's instructions, it's a great machine and you'll be happy. If you want to do better than that, for little/no extra money, and mostly just some time and trial and error, you can go way beyond that and rival espresso you would get from a machine costing way, way more. It's a win-win.

I love this machine. Can you tell? :)

~~~

Original 01/06/2012 review:

This is my 3rd nearly identical espresso maker from Saeco. Previous two were Starbucks Barista models, made by Saeco. Why buy 3? Previous two each lasted about 7 years, being used daily by two coffee/espresso lovers. When first one became unusable, rather than getting it fixed, we just bought another nearly identical one because we liked it so much, knew how to use it, and were happy with it overall. Plus the price was right. You can buy cheaper espresso makers, for sure, but they're pretty much junk. To get something better than this one, it seems you need to move up a lot in price. This is the 3rd time I've researched from scratch what to buy in 15 years, and each time I've ended up with a Via Venezia or its predecessor, the Barista.

Watch the video on this model. Gail does a great job of demoing it.

Compare the Via Venezia to Saeco's similar model: the Aroma. I think the Venezia is worth the small increase in price. Again, there's a video on this site that compares the two.

The Via Venezia offers two "espresso for dummies" features you may or may not like: panarello frothing wand, and pressurized portafilter. Both have their pluses and minuses. Nice thing is that both are included and you can choose not to use them if you prefer. Panarello makes good but not great foam, and makes it very easily and consistently. Since I learned how to foam well on my two previous machines, after trying the panarello a couple times, I chose to remove it. If you are going to use it sometimes and not others, like if multiple people in your house use the machine, you can just unsnap the main part of it and use the small plastic internal nozzle when you want to opt out of panarello foaming. I just removed the panarello entirely and am using the stainless steel tube; easier to clean and I'll keep the panarello pristine in a cabinet if I decide to use it later. One advantage of panarello is that it's plastic and doesn't heat up, so it's an easy painless way of repositioning the wand. Without it, the stainless steel tube gets HOT (obviously) so be careful how you position it. No biggie.

The other option is the pressurized portafilter. I'm undecided if I'm going to keep using it. My first Barista had unpressurized portafilter, and I became pretty good at controlling grind and tamping pressure to get proper draws. Then my second machine had pressurized portafilter. Hmmm. OK, got used to that. Supposedly, I hear it doesn't do quite as good a job of drawing out proper flavor as a non-pressurized one, but it is much more foolproof. Since I no longer consider myself a fool (lol) when it comes to drawing shots, I'm undecided if I'll keep using this. It's easy to disassemble the portafilter and remove the internal valve so it can be used as a traditional unpressurized unit. I might do that, but my wife uses the machine 10% of the time and might prefer to have as much help as she can get with consistency and ease of use, since it's hard to hit the mark on tamping perfectly when you sometimes go weeks at a time without doing it. I still have the portafilters from my previous two Saecos, so I may just keep both in service and let each of us have our own portafilter.

As for the machine itself, just follow the directions and you'll be happy. Descale as frequently as they recommend. I didn't on my previous two machines, so that no doubt cut short their life. I still may get one or both repaired. If so, I'll probably not need another espresso machine for 20 years or more!

Read about "temperature surfing." Gail has a video on it. It's important, as is the grind and tamping pressure. It's amazing how easy it is to get slightly (or not so slightly) bitter espresso one time and perfect the next, using the exact same coffee and grind. The variables: water temperature and extraction time. You can optimize water temperature by "surfing" to get the water at the exact right temperature. Like any thermostat, the Via Venezia's has a high and low setting. When water in the boiler cools to the low point, heating element kicks on. When temp reaches high setting, element turns off. So there's a range of temps that you can draw shots with. By timing when you draw relative to the light going out, you can hit the proper temperature.

What else... Drip trays on this machine are really nice. There are two. One is considered a drawer...well, I never considered it that, but Gail called it that on her video. I never use it that way. I remove the top plastic drip tray and put the stainless grid on the bottom one (with rounded base). That gives me enough room to draw espresso directly into the coffee mug. I wouldn't do it any other way. Simplifies things, doesn't waste espresso, less to clean up. Only disadvantage is it's harder to measure when you've drawn the right shot volume when you're drawing into a big mug. Solution, test and practice first. Figure out what the proper volume is and what it looks like in your favorite mug or mugs. Then you can skip the shot glasses forever and save yourself time and hassle. Even tall mugs fit under the portafilter if you use the rounded-bottom drip tray. When I want to brew directly into a tall travel mug, even that is possible. Just remove the drip tray. You should probably stick a paper towel on the base. Either way, make sure you clean up any drips. One disadvantage (minor) on this unit is that the base can rust. Both of my previous ones did, but not that badly. If you're really finicky and want it to look showroom new all the time, you probably will be disappointed in a few years unless you're a lot better than I am at keeping moisture off the base of the machine. I did reasonable job of cleaning up, and 7-year-old machines have a few areas around the welds on the base where there is a small amount of rust and paint bubbles. No biggie, and not that noticeable. If you're that picky, you probably want to buy a $2,000 all-stainless model anyway. :) This one is perfect for me.

Lastly, I usually drink coffee, make lattes for wife. Coffee is excellent: just brew espresso, then clean brew head by alternating between "brewing" (running hot water through it) for one second and wiping with a damp cloth. Two or three such cycles and brew grate is clean. Now let boiler heat up until light goes out, if it 's not already out. Now push brew button and fill your cup to desired level with water. Voila, cafe americano. Better coffee than you'll get from a coffee maker, at least once you master the machine, grind, and tamp. It's also much easier for me to know how good my espresso shots are when I drink plain cafe americano. No milk, sugar, cinnamon, whatever, to get in the way. You'll detect bitterness or sourness, if present, and be able to adjust the variables quickly until you're making consistently good espresso.

To sum up, I bought this because I owned two previously and was very happy with them. It should last 10-15 years if you descale regularly and properly. Or 6-7 if you're lax like me! Even then, $40-$50/year for a good home espresso machine is a deal. $1/week. Go for it!

Pros:
Affordable, Easy To Use, Easy To Clean, Reliable, Great Taste, Large Water Container, Quick Brewing

Cons:
None at this price

(Posted on 7/7/12)

At the top of the "pressurized portafilter" list

Review by
45
Value
Quality
Price

I am a paltry "steam espresso" user so not qualified to rate this, but I did own one other and can compare it to lesser types of machines. It is quick to warm up and if you use it correctly it does exactly what it's designed to do. It is well made and both the steam temperature and brew process seem to work flawlessly. There are personal things I don't like about it--it's shaped such it's hard to move around and the water is hard to refill. I wouldn't avoid it because of that, but it's a "con." The steam frother works consistently and is FAR better quality than anything at or below this price range and easy to clean. The only think I don't like about it is I could not keep our coffee from being bitter, but it might have been my coffee. It also wasn't strong enough for the way we use espresso (used to 4 shots at once vs. only 2). So our problem was with how we need to use it, not with the machine!! It's well made and nice looking.

(Posted on 7/5/12)

Good Value

Review by
55
Value
Quality
Price

I didn't know what machine I wanted so got good email advice before the purchase. The order was quickly and efficiently sent. We had only used the machine a few times when the steam button stuck and would not work The staff was super on giving us options then sending out a replacement button and walking us through replacing it over the phone. Couldn't ask for better service, just wish we were close enough to visit in person!!!

(Posted on 7/5/12)

So, So Pleased!

Review by
55
Quality
Value
Price

We previously had a "Barista" Espresso Machine we purchased in January 1998 at a local [@] (but I believe it might have been made by the same company) and it served us for 14 years! We were very disappointed that we could no longer find that machine and opted for this one. It is virtually identical and has worked fabulously for us. With the warmer weather we currently use it mostly to brew our espresso for homemade iced mochas and lattes. We've used the steamer only once on a chilly evening--worked great!

Pros:
Quick Brewing, Easy To Use, Commercial Grade

Cons:
None

(Posted on 5/30/12)

Good entry level machine

Review by
45
Quality
Value
Price

I have had this machine for several weeks and I am completely satisfied with its performance. I get acceptable results using ESE pods, and using the pressure filter. I get excellent results with the bottomless filter. This machine is paired with the Rancilio Rocky grinder and I get fresh espresso blend roasted locally. The only problem I had was the brew button started sticking. Saeco Support was extremely helpful. They provide postage paid shipping both ways to a repair facility and extended the warranty an extra year.

Pros:
Great Taste, Easy To Use, Quiet

Cons:
Panarello wand

(Posted on 5/28/12)

Saeco venezia espresso machine

Review by
35
Quality
Value
Price

coffee reservoir never dries out and it is messy to clean. Wish it had an automatic shut off button.

Pros:
Quick Brewing, Large Water Container, Great Taste

Cons:
No automatic shut off, Coffee reservoir never dr

(Posted on 5/27/12)

Yep, it's good!

Review by
55
Quality
Value
Price

After spending all day watching all your videos...thanks! I decided on my first machine, grinder and extra goodies. I am not disappointed. This is easy to use, makes great espresso and I can't imagine a better starter machine. I did upgrade the panerello (don't know if I spelled that right). Pulled a good shot first try and was able to do some customizing with finer grind and a little tamping...too much and it won't work. I will be getting the bottomless portafilter next week. Watch for my order, that and the mocha syrup yum!

Pros:
Easy To Use, Great Taste, Large Water Container

Cons:

(Posted on 5/12/12)

Fast Quick Easy

Review by
55
Quality
Value
Price

What a great machine so far. I will be cleaning it for the first time this weekend - hoping it won't be too hard since it is not a favorite thing. Great quiet steamer - love the foamy froth it gives! Awesome taste especially with the Organic Coffee beans from Camano Island Coffee Roasters!

Pros:
Quiet, Great Taste, Large Water Container, Fits in my small space, Quick Brewing, Easy To Use

Cons:

(Posted on 5/11/12)

I would buy it again

Review by
55
Quality
Value
Price

i have this machine just for 3 weeks and so far so good- i love it. Espresso has a nice foam and froth on milk is quick and easy.

Pros:
Quick Brewing, Easy To Clean, Great Taste, Easy To Use

Cons:

(Posted on 5/10/12)

Great little machine!

Review by
45
Quality
Value
Price

This is my second machine. My old Barista is 8 years old and still going strong. The only reason I bought a new one is so I can take my old one to work and enjoy lattes all day long. I love that it is easy to make a great latte or espresso. It is a wonderful machine and my only complaint is, it is a little bit noisy.

Pros:
Great Taste, Easy To Use, Easy To Clean, Quick Brewing, Large Water Container

Cons:
Noisy

(Posted on 4/10/12)

You'll love it!

Review by
55
Quality
Value
Price

I'm happy I bought this machine and not one of the more expensive machines that require more time, patience and precision to make a decent shot. I thought I was going to upgrade from a Gaggia Carezza but then had second thoughts after thinking about what I wanted in a machine. Actually, this machine, I believe, is an upgrade to a machine with an aluminum boiler.

Since I use it daily while rushing to get to work in the morning, I didn't want to continue tweaking a machine, or having to repeat shots because something was off. Who wants to wait 15-20 minutes for a machine to warm up?

I've had it for about three months and continue to make consistently decent shots, using canned (espresso) or freshly ground coffee. I have to admit, the Rocky grinder makes the better shot over the Capresso grinder. I tamp (not too hard) just enough to push the grinds below the lip of the portafilter, even though tamping isn't required.

If you are not trying to keep a "macho barista" image, and want to make a quick, great tasting espresso without all the fuss, then take the plunge and buy the Via Venezia. As far as people saying that this machine doesn't make "real" crema...Bah!It's only coffee.

Last...the frother doesn't make a "tight" froth but this isn't a big deal.

Pros:
Great Taste, Easy To Use, Quick Brewing

Cons:
Froth is loose

(Posted on 4/5/12)

I love it!

Review by
55
Quality
Value
Price

I love my new Via Venezia! I upgraded to a stainless steel frothing wand and it creates beautiful foam for my daily latte plus it looks so much better than the plastic. Every shot I pull has lovely crema. I would highly recommend this machine.

Pros:
Easy To Use, Great Taste, Large Water Container

Cons:

(Posted on 4/3/12)

Love my Espresso Machine

Review by
55
Quality
Value
Price

Love the fact that no matter how many times I call with questions they are more than willing to answer them.

Pros:
Quiet, Great Taste, Large Water Container, Quick Brewing, Commercial Grade, Easy To Use, Easy To Clean

Cons:

(Posted on 3/21/12)

Good first machine!

Review by
45
Quality
Value
Price

I use this to make mostly lattes for myself and sometimes for myself and a friend. Making more than two drinks in a row would be a challenge I think. The pressurized portafilter and special steam wand do give you more consistent, decent results, but you definitely have less control over the taste of the coffee. This is not necessarily bad however if you're a beginner like me.

Pros:
Easy To Use, Large Water Container, Great Taste

Cons:

(Posted on 3/17/12)

I love this machine!

Review by
55
Quality
Value
Price

We have had this machine for about 3 weeks and are very happy with it. My husband steams milk for his tea and I make a cap/latte type drink, each about twice a day. This machine is simple to use, makes good coffee and steams well. Steaming the milk really makes a positive difference compared to just heating or frothing. Steamed milk is so much sweeter - I no longer put sugar in my latte. We are glad we purchased this over the Aroma because steaming is very important to us and the Via has a reticulating steam wand which is much easier to use. We looked at other machines that were more expensive, but did not feel they were necessary for our needs. We also bought the Barazata Maestro Plus grinder to go with it and the 20 oz. steaming pitcher. Love the grinder for the pressurized portafilter (and love the no hassle pressurized portafilter) and the 20 oz pitcher is perfect size for this machine. Kat's and Gail's videos were extremely helpful and are the reason we bought from Seattle Coffee Gear, thank you. We are very happy with this machine and would buy all of the same things if we had it to do over again.

Pros:
Great Taste, Large Water Container, Quick Brewing, Easy To Clean, Easy To Use

Cons:

(Posted on 3/14/12)

Via Venezia Stainless

Review by
45
Quality
Value
Price

I use the product multiple times per day, and use the steamer for other than coffee. My first really high quality espresso machine and I am very happy with it. Need to figure out the leaking steam wand, which started after about 3 weeks of use.

Pros:
Great Taste, Extenede Steaming Ability, Easy To Use, Large Water Container, Easy To Clean

Cons:
Wand leaks sometimes

(Posted on 3/7/12)

Great machine, great service!

Review by
45
Quality
Value
Price

Mostly weekend use

Pros:
Easy To Use, Quick Brewing, Great Taste

Cons:

(Posted on 3/4/12)

Excellent value in a machine...worth it!

Review by
55
Quality
Value
Price

After a couple weeks and getting over my initial impressions, I have really come to like my Via Venezia. The machine is well built as a whole, pulls espresso quite speedily, and it quite consistent actually. The price is well worth it and I have never enjoyed making espresso at home with any other machine I've owned.

I dislike only two elements of the machine. The majority of the frame is made of a tough powder-coated steel which is a pleasure to clean and will look good for years. The back of the unit (can't see in the photos) has a thin piece of stainless steel curved over the back. I was expecting the whole machine to be the thick black steel, but it's not. This part just seems cheaper and doesn't match the rest of the design. My only other complaint is with frothing time. It takes a fair bit of time to get milk to my optimal 180 degrees. Other than that the pressurized portafilter produces surprising crema each time and I have even been able to adjust the brew quite a bit just with tamp and grind level - EVEN though a pressurized portafilter seemlingly favors consistency over tweakability.

Bottom line, this machine is well worth the investment and it has performed admirably every day I have used it!

Pros:
Large Water Container, Well built quality, Great Taste, Quick Brewing

Cons:
Slow Frothing, Messy, Rear Build Material

(Posted on 3/4/12)

As simple as it gets

Review by
45
Quality
Value
Price

Pre heat the water and cups every chance you get. The pressureized system makes it foolproof and a joy to use. I am buying the non pressure handle next as I want to experiment with the tamping, more later.

Pros:
Easy To Clean, Easy To Use, Large Water Container, Quick Brewing

Cons:

(Posted on 3/4/12)

Great product for the price

Review by
55
Quality
Value
Price

Very happy with the product. Easy to use with many thoughtful designs and features. Have previously owned 2 lesser quality machines from other mfgs that both broke in less than 2 weeks. The articulated frothing wand is built like a tank. Usually the weak point of other lesser brands. Very easy to use and clean and the hot water feature is great for teas. For a good micro foam I would upgrade to the stainless panerello but I will admit I never even tried the plastic one that came on it.

Was reluctant to place an internet order but Seattle Coffee Gear certainly came through in perfect fashion. Would order again from them.

Pros:
Great Taste, Easy To Use, Large Water Container, Easy To Clean

Cons:

(Posted on 2/27/12)

I love my Saeco Via Venezia Espresso-SS

Review by
45
Quality
Value
Price

The new machine is a treat to operate. I use it every day and have increased my coffee consumption. My now-retired Aroma had a straight Panarello Assembly which allowed plenty of control concerning the amount of froth produced. This new machine not so much. We have removed the plastic part of the Panarello Assembly and use the stubby stainess part - more fidgety and more control

Pros:
Great Taste, Large Water Container, Makes great coffe, Quiet, Quick Brewing, Controls are fine

Cons:
Panarello too frothy

(Posted on 2/9/12)

Easy machine for a newbie

Review by
55
Quality
Value
Price

Just purchased this machine as a gift for my husband and unpacked it today. We've only used a stovetop maker prior to this. It is much heavier than I expected and feels very sturdy. Looks nice on the counter, too. The setup instructions were very clear, and I had it ready to pull a shot immediately. I made him a double shot and myself a latte. They both came out great, but I'm sure they'll be better still with practice. Need to watch some of Gail & Kat's videos for tips!

Pros:
Easy To Use, Large Water Container, Nice-looking, Great Taste, Quick Brewing

Cons:

(Posted on 1/15/12)

Saeco - Reliable as always

Review by
45
Quality
Value
Price

Sturdy stainless steel machine that produce good quality espresso. Great value for the price. Best for domestic use.

Pros:
Easy To Use, Quick Brewing, Easy To Clean, Great Taste, Large Water Container

Cons:
Noisy

(Posted on 1/10/12)

Awesome affordable home espresso machine

Review by
55
Quality
Value
Price

This is my 3rd nearly identical espresso maker from Saeco. Previous two were Starbucks Barista models, made by Saeco. Why buy 3? Previous two each lasted about 7 years, being used daily by two coffee/espresso lovers. When first one became unusable, rather than getting it fixed, we just bought another nearly identical one because we liked it so much, knew how to use it, and were happy with it overall. Plus the price was right. You can buy cheaper espresso makers, for sure, but they're pretty much junk. To get something better than this one, it seems you need to move up a lot in price. This is the 3rd time I've researched from scratch what to buy in 15 years, and each time I've ended up with a Via Venezia or its predecessor, the Barista.

Watch the video on this model. Gail does a great job of demoing it.

Compare the Via Venezia to Saeco's similar model: the Aroma. I think the Venezia is worth the small increase in price. Again, there's a video on this site that compares the two.

The Via Venezia offers two "espresso for dummies" features you may or may not like: panarello frothing wand, and pressurized portafilter. Both have their pluses and minuses. Nice thing is that both are included and you can choose not to use them if you prefer. Panarello makes good but not great foam, and makes it very easily and consistently. Since I learned how to foam well on my two previous machines, after trying the panarello a couple times, I chose to remove it. If you are going to use it sometimes and not others, like if multiple people in your house use the machine, you can just unsnap the main part of it and use the small plastic internal nozzle when you want to opt out of panarello foaming. I just removed the panarello entirely and am using the stainless steel tube; easier to clean and I'll keep the panarello pristine in a cabinet if I decide to use it later. One advantage of panarello is that it's plastic and doesn't heat up, so it's an easy painless way of repositioning the wand. Without it, the stainless steel tube gets HOT (obviously) so be careful how you position it. No biggie.

The other option is the pressurized portafilter. I'm undecided if I'm going to keep using it. My first Barista had unpressurized portafilter, and I became pretty good at controlling grind and tamping pressure to get proper draws. Then my second machine had pressurized portafilter. Hmmm. OK, got used to that. Supposedly, I hear it doesn't do quite as good a job of drawing out proper flavor as a non-pressurized one, but it is much more foolproof. Since I no longer consider myself a fool (lol) when it comes to drawing shots, I'm undecided if I'll keep using this. It's easy to disassemble the portafilter and remove the internal valve so it can be used as a traditional unpressurized unit. I might do that, but my wife uses the machine 10% of the time and might prefer to have as much help as she can get with consistency and ease of use, since it's hard to hit the mark on tamping perfectly when you sometimes go weeks at a time without doing it. I still have the portafilters from my previous two Saecos, so I may just keep both in service and let each of us have our own portafilter.

As for the machine itself, just follow the directions and you'll be happy. Descale as frequently as they recommend. I didn't on my previous two machines, so that no doubt cut short their life. I still may get one or both repaired. If so, I'll probably not need another espresso machine for 20 years or more!

Read about "temperature surfing." Gail has a video on it. It's important, as is the grind and tamping pressure. It's amazing how easy it is to get slightly (or not so slightly) bitter espresso one time and perfect the next, using the exact same coffee and grind. The variables: water temperature and extraction time. You can optimize water temperature by "surfing" to get the water at the exact right temperature. Like any thermostat, the Via Venezia's has a high and low setting. When water in the boiler cools to the low point, heating element kicks on. When temp reaches high setting, element turns off. So there's a range of temps that you can draw shots with. By timing when you draw relative to the light going out, you can hit the proper temperature.

What else... Drip trays on this machine are really nice. There are two. One is considered a drawer...well, I never considered it that, but Gail called it that on her video. I never use it that way. I remove the top plastic drip tray and put the stainless grid on the bottom one (with rounded base). That gives me enough room to draw espresso directly into the coffee mug. I wouldn't do it any other way. Simplifies things, doesn't waste espresso, less to clean up. Only disadvantage is it's harder to measure when you've drawn the right shot volume when you're drawing into a big mug. Solution, test and practice first. Figure out what the proper volume is and what it looks like in your favorite mug or mugs. Then you can skip the shot glasses forever and save yourself time and hassle. Even tall mugs fit under the portafilter if you use the rounded-bottom drip tray. When I want to brew directly into a tall travel mug, even that is possible. Just remove the drip tray. You should probably stick a paper towel on the base. Either way, make sure you clean up any drips. One disadvantage (minor) on this unit is that the base can rust. Both of my previous ones did, but not that badly. If you're really finicky and want it to look showroom new all the time, you probably will be disappointed in a few years unless you're a lot better than I am at keeping moisture off the base of the machine. I did reasonable job of cleaning up, and 7-year-old machines have a few areas around the welds on the base where there is a small amount of rust and paint bubbles. No biggie, and not that noticeable. If you're that picky, you probably want to buy a $2,000 all-stainless model anyway. :) This one is perfect for me.

Lastly, I usually drink coffee, make lattes for wife. Coffee is excellent: just brew espresso, then clean brew head by alternating between "brewing" (running hot water through it) for one second and wiping with a damp cloth. Two or three such cycles and brew grate is clean. Now let boiler heat up until light goes out, if it 's not already out. Now push brew button and fill your cup to desired level with water. Voila, cafe americano. Better coffee than you'll get from a coffee maker, at least once you master the machine, grind, and tamp. It's also much easier for me to know how good my espresso shots are when I drink plain cafe americano. No milk, sugar, cinnamon, whatever, to get in the way. You'll detect bitterness or sourness, if present, and be able to adjust the variables quickly until you're making consistently good espresso.

To sum up, I bought this because I owned two previously and was very happy with them. It should last 10-15 years if you descale regularly and properly. Or 6-7 if you're lax like me! Even then, $40-$50/year for a good home espresso machine is a deal. $1/week. Go for it!

Pros:
Affordable, Easy To Use, Easy To Clean, Reliable, Great Taste, Large Water Container, Quick Brewing

Cons:

(Posted on 1/5/12)

Great Start

Review by
45
Quality
Value
Price

Great introductory machine. Seattle staff very helpful in assessing what we were looking for and steering us in the right direction. Simple to use and satisfying flavor for everyday use.

Pros:
Easy To Use, Quick Brewing

Cons:

(Posted on 12/30/11)

Great Machine - excellent Value

Review by
45
Quality
Value
Price

This was a replacement for my old trusty Starbuck's Barista machine that finally died. Very similar, and a tad better. I like the steam wand more. Steaming is much quieter than the old machine and makes better foam.

Pros:
Easy To Use, Great Taste, Easy To Clean, Quiet

Cons:

(Posted on 12/15/11)

Great machine at a good price!

Review by
45
Quality
Value
Price

First espresso machine I've owned - it's so easy to operate and have the best coffee ever!

Pros:
Easy To Use, Great Taste, Quick Brewing

Cons:
Messy

(Posted on 12/14/11)

Great machine !!

Review by
55
Quality
Value
Price

I love this machine !! I use it everyday at least once. I have had no problems after 1 1/2 years of daily use. Looks good on the counter too !! You can make one or two shots at a time. Great beginner expresso machine, not picky on the grind. Highly recommend !!

Pros:
Easy To Use, Easy To Clean, Quick Brewing, Large Water Container, Great Taste

Cons:
None

(Posted on 11/29/11)

Excellent espresso machine for everyone!

Review by
55
Quality
Value
Price

The Saeco Via Venica is used daily and convenient to use. The shot of coffee produced by this machine always makes you look forward to the next. I am excited to recommend this espresso machine to future buyers. All you have to do, try it, you will like it! What do you have to loose?

Pros:
Great Taste, Easy To Use, Large Water Container, Quick Brewing, Easy To Clean, Great shot of coffee

Cons:
None at this time

(Posted on 11/20/11)

Best Machine for the Price.

Review by
55
Quality
Value
Price

My old "basic" espresso machine finally gave out after many years of excellent coffee. I wanted to upgrade to a semi-automatic but still needed to keep the price at a level that my wife would accept. I bought this after much research and watching many videos from Kat and Gail. (including temperature surfing and refilling the boiler after steaming -- things I didn't know were a concern) I immediately upgraded the panarello to the chrome offered on this website -- much better results with 2% milk. It is very easy to get a great, smooth tasting shot using pre-ground or my old grinder. I will be upgrading to to a non-pressurized portafiller soon, just as soon as I can convince my wife that I need an upgraded grinder (current is not fine enough).

Pros:
Great Taste, Easy To Use, Large Water Container

Cons:

(Posted on 9/21/11)

Totally Amazing Machine

Review by
55
Quality
Value
Price

Really LOVE that you don't have to tamp the grounds, you just put the ground coffee in and level it off, because its pressurized it doesn't need you to do anything. LOVE how easy this machine is to use and how consistent the quality of the shot is, we are averaging about 20 Mocha's and Latta's a week - doing the math its only costing us about $15 a week in beans, milk & syrup, that's down from $100 a week at the stands!

Pros:
Easy To Clean, Quiet, Easy To Use, Large Water Container, Quick Brewing, No Tamping

Cons:

(Posted on 9/17/11)

Fantastic machine for the price

Review by
55
Quality
Value
Price

I've had this machine for about 3 years and as a daily espresso machine, it's very hard to get much better for this money. I'm an espresso / occasional americano drinker rather than a latte / cap. person; but on the few occasions I've made the milk based drinks, they seemed good enough.
Warm up time is pretty quick and the shots are full of flavour and with a crema that lasts right through to the end.

Go ahead and spend a thousand bucks on another machine if you like, but you won't get a better semi automatic espresso machine.

Unhesitatingly reccomend.

Pros:
Quick Brewing, Easy To Use, Great Taste

Cons:
Noisy

(Posted on 5/31/11)

Excellent for daily use for beginners

Review by
45
Quality
Value
Price

The machine makes very good espresso and cappuccino and should be the next machine for those hooked on the espresso with cheaper less reliable machines. It seems to be very sturdy. The size is a little larger and the machine is a little heavier than expected. But that's fine. It is good to have access from the top to fill water via top cover; otherwise, you have to slide the water tank out to fill it separately, a clumsier procedure. Everything is great but it would help if I could see the water level better. Black background does not help. My machine is in a moderately lit area but I have to use a flashlight or bend my face to read the water level.

Pros:
Easy To Use, Makes great expresso, Great Taste

Cons:
Difficult to read water

(Posted on 5/27/11)

Best machine in it's price class

Review by
55
Quality
Value
Price

My wife and I have used this every day for the past couple of months and love it. I drink an espresso or two, and she likes her cappuccinos. (I occasionally have one too.) I have only used of couple different Lavazza brand espresso so far and the flavor and crema can't get much better than this. I've tried both grinding myself, and pre-ground with similar consistent results. Grinding myself produces a better flavor and a slightly better crema that "lingers" in the cup much longer.

The only reason I would ever consider getting an upgraded machine, is if I want to serve several people at parties. The boiler heats up fairly quickly, but it is only a single boiler. It's a little slow if you are trying to make several cappuccinos, and a machine with double boilers would definitely help produce faster.

For my wife and I, this is perfect!

Pros:
Easy To Use, Easy To Clean, Great Taste, Consistent Crema, Quick Brewing, Large Water Container

Cons:

(Posted on 1/24/11)

"Amazingly good"

Review by
55
Quality
Value
Price

We make about five or six double espressos per day - they are delicious - just searching for the prefect coffee.

Pros:
Easy To Use, Quick Brewing, Easy To Clean, Great Taste, Delicious espressos, Large Water Container

Cons:

(Posted on 1/12/11)

Great for new baristas

Review by
55
Quality
Value
Price

The coffee I brew with Via Venezia tastes better to me than many of the professionally brewed coffee drinks. Making a latte every morning before work and taking the time to enjoy it improves my day.

Pros:
Easy To Use, Easy To Clean, Great Taste, Large Water Container, Quick Brewing

Cons:

(Posted on 1/6/11)

Great coffee from the first try

Review by
45
Quality
Value
Price

My comparison is with a Nuova-Simonelli Oscar. With the Via Venezia I get great crema, good taste, and it froths very well. Reading the manual, I discovered the 'trick' to getting a hot cup of coffee, but haven't tried it yet. I hope it works!

Pros:
Great Taste, Large Water Container, Easy To Use, Easy To Clean

Cons:
Coffee is not hot enough

(Posted on 1/5/11)

Just good quality machine, no frills

Review by
55
Quality
Value
Price

Had a Barista for 7 years(by Saeco) that is identical to the Via Venezia. Loved it so much that we had it repaired to use in our RV.

Pros:
Easy To Use, Quick Brewing, Easy To Clean, Great Taste, Steamer is great

Cons:

(Posted on 1/2/11)

Great Machine!

Review by
55
Quality
Value
Price

I bought this as a Christmas present for my husband, paired with some whole bean espresso from some excellent San Francisco area roasters. It's our first espresso machine and it's totally perfect for us - within 10 minutes of unwrapping it, we were drinking steamy lattes. It took me about 10 times to get the espresso shots perfect to my liking, which is a lot quicker than I expected. We use it nearly every morning to make espresso, cappuccino, or lattes; it takes about 15 minutes total to start up, brew four shots, and steam 10 oz milk. We only resort to drip coffee when we need to be up early (our drip machine has an auto-timer so we can brew in advance).

We live in a small flat in Boston, so the compact size of the machine is perfect for our cramped kitchen. The steam wand is kind of awkwardly placed, making it difficult to use a pitcher larger than 12 oz on a flat counter. We're lucky that our countertop drops off, so we put the machine at the far left of our counter so we can use a 20 or 32 oz steam pitcher over the empty space.

All in all, for our first machine this is totally perfect. We've read more about machines and will probably upgrade in a few years to something more fancy - but this more than does the trick. We love it!

Pros:
Compact, Large Water Container, Quick Brewing, Easy To Clean, Great Taste, Great for beginners, Easy To Use

Cons:

(Posted on 12/29/10)

Wonderful little machine

Review by
55
Quality
Value
Price

I was attracted to this machine for its compact size, the pressurized portafilter, and the swiveling steam wand. I've been satisfied with all these features. It's very easy to use, makes great crema, and steaming is much easier than with my old machine (a Gaggia) because you can adjust the wand in different ways. And the price was definitely right.

Pros:
Small footprint, Very simple to use, Makes fine crema, Steam wand swivels, Large Water Container

Cons:

(Posted on 11/13/10)

Saeco Via Venezia

Review by
55
Quality
Value
Price

Saeco equipment is great. A word to the wise: now that espresso has become so popular, many imitation espresso units have hit the market; be sure what you buy is MADE IN ITALY.

Pros:
Easy To Use, Great Taste, Easy To Clean

Cons:

(Posted on 9/10/10)

One Great Expresso Machine

Review by
45
Quality
Value
Price

This is my first pump expresso machine and so far, I love it. I make a double expresso every morning and I have not yet been disappointed. My wife likes Cappuccinos so we also use the Panarello steam wand to froth milk and it works great. The pressurized portafilter takes the guesswork out of grind and tamping so it's very easy for casual or inexperienced expresso drinkers to use. The only negative is that the portafilter leaves wet grounds so it's not easy to empty with a knock-box, but that's a minor irritation. It produces an excellent expresso with crema and is an excellent value for the money. I would definitely recommend this machine for any expresso lover.

Pros:
Great Taste, Easy To Use, Large Water Container, Easy To Clean

Cons:

(Posted on 8/11/10)

A Good Machine

Review by
45
Quality
Value
Price

I typically make a double shot of espresso and add a little sugar. Since the crema isn't as white as I like, on the weekends I will also froth milk and make a dry cappachino, which is awesome. The frothing is very easy and does a great job, quickly. I don't like the fact that you can't see how much water is in the container and you have to pull out the shelf/drawer before you can pull out the water container. I've had several different brands of machines but this is the heaviest/sturdiest I've ever had and I think it is extremely well made and a solid piece of machinery.

Pros:
Parts are solid heavy, Easy To Use, Quick Brewing, Large Water Container, Great Taste

Cons:
Can't view water level, Crema isn't the best

(Posted on 7/20/10)

The Best Coffee I've ever made at home..

Review by
55
Quality
Value
Price

I got an incredible price, on sale (and I thought it was good before!) It took me three tries to find the blend I love most for the perfect cup of espresso, and the amount of lovely, frothy milk for a perfect latt

(Posted on 6/22/10)

Molto bene!

Review by
45
Quality
Value
Price

I am a coffee addict. I have endured the local well known chain espresso, not because of taste but convenience. After a trip to Italy where I experienced amazing espresso, I decided it was time I brake down and buy my own machine. I spoke to the sales person for recommendations and was preparred to shell out $700+, but the sales rep recommended this one. I am so happy and have saved tons of $. Great espresso for the price.

Pros:
Great Taste, Easy To Clean, Easy To Use, Large Water Container

Cons:

(Posted on 6/12/10)

Easy to use. Great microfoam

Review by
45
Quality
Value
Price

We use this on weekends to make our lattes and cappuccinos, replacing a 10 year old Krups. In all those years we never really got good foamed milk, so that was a high priority for its replacement.

We were going to go for a Rancilio Silvia, but didn't want to have to grind our own beans. The crew guided us to this machine and we're very happy with it and saved $$ too!

Pros:
Easy To Clean, Easy To Use

Cons:
Puck is slightly wet

(Posted on 4/30/10)

Love it

Review by
55
Quality
Value
Price

My fave

Pros:
Easy To Use, Great Taste, Large Water Container, Quick Brewing, Easy To Clean

Cons:

(Posted on 4/29/10)

Just like the Starbucks Barista

Review by
45
Quality
Value
Price

My wife and I have owned a Starbucks Barista for five years until the pump gave out. Since Starbucks doesn't sell them anymore we had to look elsewhere for a replacement. We first looked at the Saeco Aurora and almost purchased one but learned that the Via Venezia was almost identical to our old Barista. Saeco obviously made the Barista for Starbucks. Anyway we love it! I works exactly the same way. But just like the Barista we find that the amount of crema we get is sometimes inconsistent even though you don't have to tamp with this machine because of the portafiler system. But since we never drink expresso straight it isn't as important to us. We are always making mochas or fraps. It does seem to help to have the machine on for awhile (5-10 minutes) before brewing to get a good head of crema, but not always. But then sometimes it brews a huge head even without being on for awhile. Like I said--inconsistant. But other than that we love the machine and would recommend it.

Pros:
Easy To Use

Cons:

(Posted on 4/22/10)

love my morning espresso

Review by
45
Quality
Value
Price

It's very easy to use..makes a hot espresso with great crema..
still not getting perfect froth for my macchiato...
I love the weight and feel of the pull...

Pros:
Easy To Use, Great Taste, Large Water Container, Quick Brewing, Easy To Clean

Cons:
Slow to heat for froth

(Posted on 4/18/10)

Very Happy w/Venezia!

Review by
45
Quality
Value
Price

I rate myself as a espresso snob, crema is everything! After researching the countless sites and offeres, I decided on the Via Venezia for the price [...] Finally ordered and very happy so far! Only disappointment is the time in-between pull and steam. Next time I will spend the $$$ and get a double boiler and the extras. [...]

Pros:
Easy To Use, Large Water Container

Cons:

(Posted on 4/10/10)

Happy

Review by
45
Quality
Value
Price

seems great so far . first one we ordered had a bad switch . [...]

Pros:
Great Taste, Easy To Use, Large Water Container, Quick Brewing, Easy To Clean, Commercial Grade

Cons:

(Posted on 4/10/10)

great cup of espresso!

Review by
55
Quality
Value
Price

We enjoy espresso every weekend when we can take the time to savor the flavor! Machine works great, makes a terrific tasting cup of espresso and makes it fast.

Pros:
Easy To Use, Great Taste, Commercial Grade, Quick Brewing, Easy To Clean, Large Water Container

Cons:

(Posted on 3/30/10)

Perfect Machine for latte drinkers!!

Review by
55
Quality
Value
Price

I am a coffee addict. Everyone knows that to see me is to see my mug of coffee. My prior machine was an older Barista Athena (pretty sure that is also made by Saeco). When it died I cried and then went on the hunt for its replacement. I am picky about how I drink my coffee. I like my milk very hot (180-190) and plenty of it with my espresso added just right. I wanted to pretty much have what I had with my Athena. I use my machine every day so I needed something durable (too many machines out there don't feel solid so don't be fooled by images make sure you see the machine you want or at the least see it in action). I saw the Via Venezia online via a youtube demo and that's what sold me (that's also after looking at machines in the same price range at various retail stores). This machine comes very close to what I had before. My old machine was loud and took a while but I had a routine (dry my hair while the milk steams that kind of routine). I have been using the Venezia for about a month now and I have not regreted it once. The only complaint I have is that I have to prime the machine after about 4 minutes of constant steaming (my old machine could steam for about 10min. w/o priming) so I have to go through the priming process 2x to get my coffee made. And because it is so fast I can't leave it like my old machine so I am still trying to figure out the best routine in the morning. But most people probably aren't making as much as me :) so the priming thing should not be an issue (and it really isn't for me now that I am getting used to it).My latte's taste just as good as before and it makes a beautiful froth. So if you ever want to impress anyone this machine will bring it!If you don't want to spend a lot (or even if you do) this is the best machine for under $500 because it does all you need to get a great latte. I am sure it will do other things but I only make latte's so that's all I can speak to.So if you find yourself at the coffee houses every day buying latte's stop wasting your money and make them yourself. Give it a month and I bet by then you will be used to the routine of the machine. This machine will pay for itself in no time. A few things that gave me problems in the beginning was the panarello (steaming wand). The plastic one that comes with it sucks so you have to get the stainless steel one. And always steam the milk first and then pull your shots. Don't overfill the pitcher because you will get milk everywhere!And don't be fooled by the water tank. There is a review out there by someone who didn't like that you had to pull the water tank out everytime to fill it up with water. NOT TRUE...This machine has a nice access where you just pop the lid and add your water. I only pull out the water tank to clean it about once a week. I love this machine and I use it every day. I get the same great coffee every time so I know I can trust this machine to keep me in the coffee for a long time.If you are reading this review that also means you are browsing the seattle coffee gear website. I recommend buying from them. [...] The problems I had with the machine all happened the first few times I used it. [...]

Pros:
Quick Brewing, Easy To Use, Excellent froth, Great Taste, Large Water Container, Fast, Easy To Clean, Quiet

Cons:
Priming after 4min

(Posted on 3/29/10)

Love this machine!

Review by
55
Quality
Value
Price

I love this little machine! The price was right and the quality of the coffee is great. I spent alot of time looking and made a few inquisitive phone calls to Seattle Coffee Gear before deciding to go with the Via Venezia (the less expensive of the ones i was comparing) and am very happy i did. Not only did i spend less money but the quality of this machine is unbeatable. if you are looking for a easy to use machine with a great shot of espresso this is the best bang for your buck without stepping it up a notch to a much higher priced machine. I was a barista for 7 years and really didnt think i could have such great quality coffee at home without getting a pricy machine. Glad i found Seattle Coffee Gear and that they pointed me in the direction of the lesser cost but great quality machine. [...] The water tank is listed as 98oz, but it is a 68oz which is plenty big and easy to fill from the front or top. Great buy!

Pros:
Easy To Use, Quick Brewing, Large Water Container, Great Taste, Easy To Clean

Cons:
Messy

(Posted on 3/29/10)

Saeco Via Venezia lives up to the hype!

Review by
55
Quality
Value
Price

Great espresso maker [...]

Pros:
Easy To Use, Easy To Clean, Great Taste, Large Water Container

Cons:

(Posted on 3/20/10)

EASY TO USE... GREAT CAPUCCINO

Review by
55
Quality
Value
Price

THIS MACHINE IS EASY TO USE. WE LOVE CAPPUCCINOS AND WITH THIS MACHINE WE GET PERFECT COFFEE EVERY TIME, BETTER THAN THE GREEN COFFEE SHOP. YOU WON'T BE DISAPPOINTED.

Pros:
Easy To Use, Quick Brewing, Easy To Clean, Great Taste, Large Water Container

Cons:

(Posted on 3/18/10)

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