A good home espresso machine and coffee grinder repair center is hard to find! The repair techs at Seattle Coffee Gear specialize in this equipment and have expert level knowledge of hundreds of machines. Read below to find out more about our service and how to have us repair your equipment.
Maintaining Your Machine
Tech Tips
Warranty Information
From Manufacturer
Frequently Asked Questions
FAQ
Repairs
Diagnosis and Resolution
Because we specialize in home espresso machines, we're experts at the ins and outs of manual levers, semi-automatics, automatics and superautomatics. We provide free diagnosis and estimates for machines within two weeks of receiving it in our repair center.
Due to liability reasons, we do not offer troubleshooting or repair support over the phone or via email, unless we directly support the machine's warranty. It's difficult to assess the cause of issues without seeing the machine, so we do not provide any estimates for repair until we have the equipment in our center and can fully diagnose the issue and resolution.
Services
General Maintenance
Often, minor issues like leaking or grinder malfunctions can be resolved with a very thorough cleaning. Our Tune-Up service is a general maintenance that can also reveal any underlying issues that may present themselves as a costly repair down the line.
During tune-ups, we will also assess, diagnose and recommend any repairs to your machine that fall outside of the Tune-Up service. If you elect to go ahead with repairs, they will follow our standard repair process and turnaround commitment.
On Site
Services and Repair
Need on site service or repair of your commercial espresso machine? We're certified Nuova Simonelli repair technicians and are available to come to your business' location within the greater Seattle area.
Please contact us by phone (866.372.4734) or email for information on service areas, rates and availability.
