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Espresso Machine Repairs and Service

Seattle Coffee Gear's Repair CenterA good home espresso machine and coffee grinder repair center is hard to find! The repair techs at Seattle Coffee Gear specialize in this equipment and have expert level knowledge of hundreds of machines.

Find out more about our service and how to have us repair your equipment.

 

Repair Services

Because we specialize in home espresso machines, we're experts at the ins and outs of manual levers, semi-automatics, automatics and superautomatics. We provide free diagnosis and estimates for machines within two weeks of receiving it in our repair center.

Due to liability reasons, we do not offer troubleshooting or repair support over the phone or via email, unless we directly support the machine's warranty. It's difficult to assess the cause of issues without seeing the machine, so we do not provide any estimates for repair until we have the equipment in our center and can fully diagnose the issue and resolution.

Tune-Up Services

Often, minor issues like leaking or grinder malfunctions can be resolved with a very thorough cleaning. Our Tune-Up service is a general maintenance that can also reveal any underlying issues that may present themselves as a costly repair down the line.

During tune-ups, we will also assess, diagnose and recommend any repairs to your machine that fall outside of the Tune-Up service. If you elect to go ahead with repairs, they will follow our standard repair process and turnaround commitment.
 

On Site Service & Repair

Need on site service or repair of your commercial espresso machine? We're certified Nuova Simonelli repair technicians and are available to come to your business' location within the greater Seattle area. Please contact us by phone (866.372.4734) or email for information service areas, rates and availability.

Frequently Asked Questions

Learn more about which machines we service and what to do if you want your machine repaired by Seattle Coffee Gear.

    • Which machines do/don't you repair?
      We are an authorized repair and maintenance center for the following manufacturers: Ascaso, Baratza, Breville, DeLonghi, Compak, Crossland Coffee, illy/Francis Francis, La Marzocco, La Spaziale, Mazzer, Macap, Mahlkonig, Nuova Simonelli, Pasquini, Quick Mill, Rancilio, Rocket Espresso, Saeco and Solis.

      We currently cannot repair machines from the following manufacturers: Cimbali, Cuisinart, Expobar, Gaggia, Isomac, Jura, Kitchenaid, Krups and Vibiemme.
    • What do I do if my machine is still under warranty?
      Find out if your machine is still under warranty and, if so, who to contact by reviewing our Manufacturer Warranty Directory.
  • How do I have you repair or tune-up my machine?
    If you are local to the Seattle area, please bring your machine to our retail location. The crew there will check it in and if there are service techs available, you will receive a diagnosis, cost estimate and estimated time for repair on the spot. If they are unavailable, you'll receive that information within 2 business days.

    If you are not local to the Seattle area and would like to ship your machine to us for repair, please fill out the form below and we'll respond via email with a Repair Authorization (RA) number and instructions on how to ship your machine to our repair center.

    If you need to ship your machine to us for repair or tune-up but don't have the original box, check out our tips on packing up your machine for shipment so it will arrive to us damage-free.

Repair Information

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