Nine out of ten home baristas agree, soupy pucks are a coffeehouse sin. Well, maybe not a sin, but in our experience it’s pretty close! What causes a soupy puck and why exactly is it so bad? When it comes to the hard questions, we like to ask Gail! Gail and our excellent customer service team are always reiterating how important it is to dial in your grind – and this Ask Gail session is no exception! Having your grind too fine can cause soupy pucks, as a super fine grind will hinder proper water flow. The water is then “trapped” on top of the puck and released into the dredge box with the under-saturated puck, causing a sour or bitter espresso shot and the undesirable soupy puck. If you think there could be more to your soup-tastic pucks, check out our first edition of Ask Gail!
