Who wants to receive a call that their espresso machine sent in for repair now requires significant bodywork due to shipping damage? No one! In general, we see pretty good packing practices out there, but it pains us when we receive a machine that has a hole punched in the side because it didn't have proper packaging. So we asked one of our shipping gurus, Tristan, to walk us through preparing a machine for shipping. Since he packages up all of our returned repairs and we receive few reports of shipping damage, we figured he was the guy to ask. Find out his tips and best practices for packaging a machine that weighs 35 lbs or less.
SCG's Packing Tips: Espresso Machines under 35 lbs
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