Before conducting any maintenance on your machine, please check the manufacturer’s recommendation as every machine is different.
Single Boiler
Dissolve descaling powder into one full tank of water with machine on.
Run one cup of water through steam or water wand.
Turn off machine and let solution sit in boiler for 20 minutes.
Run ¼ of water reservoir out of steam wand, ¼ out of brew head.
Turn off machine and let sit for another 20 minutes.
Flush remaining water then run another tank of clean water through.
Superautomatic
Many superautomatics have automatic descaling cycles, please check your user manual.
Dissolve solution into water reservoir.
Run water through the steam wand to pull solution into boiler.
Turn off the machine and let it sit for 20 minutes.
Run the remaining water from the reservoir into the boiler and let sit another 20 minutes.
Run a full tank of clean water through the machine to ensure all the solution is removed.
Heat Exchanger
We recommend sending heat exchangers to a local repair facility for a proper descaling. It is also a good idea to use filtered water in these machines to limit the need for descaling.