"Help….I don’t know where to go!" We hear this plea for help from many clients that call into Seattle Coffee Gear. It's very normal to feel overwhelmed when starting a new business, with the search for the appropriate equipment adding to this stress. That's actually why Once you've contacted us, you'll receive one-on-one consultation from a Commercial Equipment Specialist (this means they're experts on coffee and espresso equipment for businesses) that will listen to your business concept and needs. Based on what you tell us, we'll create a list of equipment that will work for your business. We'll thoroughly discuss it with you, tweak areas based on your feedback and create a customized quote. This consultation and follow-up is typically done over the phone. However, if you live in the Seattle area, in-person consultations are certainly available to you.
What Do I Need to Know Before the Call?
We really only need you to know one thing: That you want to serve coffee in your business. We're willing to bet you've already decided on this, eh? From there, we'll help work through the multitude of options that exist, finding the right equipment for your business needs that fits inside your budget.What Are Some Things to Consider?
As we said before, you really only need to know that you'd like to serve coffee or espresso in your business. However, here are some additional things that could be helpful to think about, both for your business in general and for the call.- Where is your business located (city/state)?
- What is the coffee culture like in your area?
- What are the ways that you can stand out from similar businesses (differentiators)?
- What are the hours of day you will be operating and how many days per week?
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If you're open throughout the day, do you have plans to change your offerings?
- For example: Espresso/coffee with pastries in the morning and blended/iced espresso with sandwiches in the afternoon.
What Happens If I Order?
You will be provided pre-installation requirements, such as electrical and plumbing needs, for the major pieces. At this point, Seattle Coffee Gear will ship the equipment to a selected service provider, or your business location, for installation preparation. Your Commercial Equipment Specialist will introduce you to the service provider and then assist with coordinating the installation.Do you feel like you have the weight of the world on your shoulders? Let SCG take some of that load off! There really is no obligation to working with us, so give us a call. We promise to listen, recommend and allow you the freedom to choose what best fits your needs. We like to call it a 'super easy, no pressure, consultative service.' That's a long name, though, so you can just call it the SCG Promise.