Contact Us

How Can We Help?

There a number of ways you can reach out to us, and talk to a real, live human! Our dedicated customer support team is available to help you maintain, diagnose, and service your machine, as well as assist with any issues you may encounter along the way. Our sales staff is always happy to help you pick out the perfect machine for you! Please use to contact information below to get in touch. Please Note: Due to Covid-19 and on-going shipping delays, we are experiencing a high volume of inquiries as well as shipping delays, we appreciate your patience as we work to get your request taken care of as soon as possible!

Contact Details

Sales Phone & Chat Hours: Monday–Friday, 8am–6 pm (Pacific time) | Saturday and Sunday, Closed

Customer Service Phone & Chat Hours: Monday–Friday, 7am–5 pm (Pacific time) | Saturday and Sunday, Closed

Phone: Toll-free 866-372-4734 | Sales: 866-499-3341 | Support: 866-499-3351
Chat: Use the chat bubble in the lower right of any page
Email: support@seattlecoffeegear.com | sales@seattlecoffeegear.com

Media Requests

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