Extend Product Protection Plans - FAQ
Protection plan coverage & benefits
Extended protection
Enjoy your Seattle Coffee Gear espresso and coffee machines without worry. You're covered when regular use over time results in mechanical or electrical failure after the manufacturer's warranty expires.
Hassle-free claims
Extend offers 24/7 online support. File a claim with your email address or Extend contract ID—most claims are resolved in minutes.
Repairs or replacements
If your coffee machine stops working, Extend will repair or replace it at no additional cost.
Zero deductible
No fees. No deductibles. No hidden costs.
*This plan excludes coverage for damage caused by accidents. See full terms and conditions .
How it works
Life happens. We've got you covered after the manufacturer's warranty expires through your chosen coverage term.
Our manufacturer's warranty?
Each product has a different manufacturer's warranty length. Refer to the product page or our Manufacturer's Warranty Directory .
Why add Extend?
Extend protects your Coffee or Espresso Machine with an affordable, easy-to-understand plan after the manufacturer's warranty ends.
Add an Extend plan at checkout and Extend will work directly with you to repair or replace your machine.
Frequently Asked Questions
Why should I add an Extend protection plan?
The plan provides coverage after your manufacturer's warranty expires so you're covered when it matters most.
What do I need to file a claim?
When filing a claim with Extend, you will simply need to provide either your contract ID, email address, or another identifying piece of information. Find your contract here .
What if I return my product?
If you return your product, Seattle Coffee Gear returns the money you paid for the protection plan. Depending on how much time has passed since your purchase, Extend may issue a prorated refund.
Questions? Contact us .
