Extend Product Protection Plans - FAQ
Protection plan coverage & benefits
Extended protection
Enjoy your Seattle Coffee Gear espresso and coffee machines without worry. You're covered when regular use of your product over time results in mechanical or electrical failure due to defects in materials or workmanship, or failures that occur as a result of normal usage upon expiration of manufacturer warranty.
Hassle-free claims
Extend is always happy to help and has online support 24/7. Simply file a claim with your email address or Extend contract ID (most claims are resolved in minutes).
Repairs/Replacements
If your coffee machine stops working, Extend will repair or replace it at no additional cost!
Zero deductible
If your espresso or coffee machine stops working, Extend will repair or replace it. No fees. No deductibles. No hidden costs.
*This plan excludes coverage for damage caused by accidents. See full terms and conditions.
How it works
Life happens. We've got you covered after the manufacturer's warranty expires through your chosen coverage term.
Our manufacturer's warranty?
Each product has a different manufacturer's warranty length, please refer to the product page or our Manufacturer's Warranty Directory.
Why add Extend?
Extend protects your Coffee or Espresso Machine with an affordable, easy-to-understand plan so you're covered after the manufacturer's warranty ends. If it fails, Extend will repair or replace your Coffee or Espresso Machine quickly.
Extend provides extended coverage for your product after the manufacturer's warranty expires. Extend offers affordable, modern, and easy-to-understand plans.
Add an Extend plan to your purchase during checkout. Extend will work directly with you to get your product repaired or replaced. No catches – everyone wins.
Add an Extend plan to your purchase to protect your Coffee or Espresso Machine from mechanical and electrical failures and power surges.
Easy claims, great service
Filing a claim is simple. Contact Extend online or by phone at Extend online or by phone at (877) 248-7707. They'll process your claim in minutes and once approved, send you details on your repair or replacement.
Frequently Asked Questions
Why should I add an Extend protection plan?
The plan provides coverage after your manufacturer's warranty expires so you're covered when it matters most.
What do I need to provide if I file a claim?
When filing a claim with Extend, you will simply need to provide either your contract ID, email address, or another identifying piece of information.
What if I need to return my product?
If you return your product, Seattle Coffee Gear returns the money you paid for the protection plan. Depending on how much time has passed since your purchase, Extend may issue a prorated refund.
If you have any questions, feel free to contact us.
